Reducing the Cost of Confusion

The COST of

A.B. Reynolds and Dianne MooreExcelerated Leadership, LLC

Confusion

Excelerated Leadership, LLC. All Rights Reserved.

2

When employees are doing the wrong things

Not because they are being difficult

But because they are not sure what the right things are

What is ?Confusion


3

Estimate what percent of time employees in your company are doing “off-target” things…◦ 5%◦ 20%◦ 50%◦ 70%◦ More?

◦ Estimates range from 5% - 90%.

How Serious is It?


Calculate:

____ % misdirected time per employee X ---- average annual salary = ____ $ misdirected per employee per

year X ---- # of employees = ____ Cost of Confusion per year

4

The Cost of Confusion


5

20 % misdirected time per employee X $45,000 average annual salary = $9000 $ misdirected per employee/yr X 500 # of employees = $4,500,000 Cost of Confusion per year

An Example


6

What other costs does confusion incur?

Lost confidence in leaders and company Sustainable productivity gains Reduced employee commitment Missed opportunities Survival focus limits innovation

Beyond Time & Money


7

Strategy Alignment Execution Leadership

Sources of Confusion


8

How aligned is the strategy with the current and future marketplace?

How realistic is the strategy? How clear are the measures and indicators

for each goal?

StrategyRate your organization (1low – 10 high)


9

How effectively does the strategy serve as the basis for day-to-day decisions?

How practically has the plan been translated into guides/tools?

How compellingly have senior leaders communicated the strategy

so employees “get it”? How clear is the accountability for each level?

AlignmentRate your organization (1low – 10 high)


10

How well have the work processes been redesigned to meet the goals?

How clearly are group, team and individual performance goals linked directly to the measures?

How connected are goals to daily employee action, evaluation and reward?

ExecutionRate your organization (1low – 10 high)


11

How effective are individual leaders at…◦ Using strengths and addressing weaknesses◦ Relating well with others◦ Being savvy about people and business

How effective is the leadershipteam at …◦ Creating winning strategies◦ Building organizations that

get results◦ Developing employees

LeadershipRate your organization (1low – 10 high)

BEDO


12

Based on your assessment, which areas need attention?

What is the cost of ignoring these issues? Who else needs to know about the cost of

confusion in your organization? How big a priority should this be for your organization?

So…?


13

Use our short book, What Works!, to find: More about Cost of Confusion Assessment tools to spot problems Relevant chapters for

answers and examples Discover a tool that will

help leaders build strong organizations

What Works!

What Works! To Build Your Business

When its time to do things better and faster

with fewer resources in a cost effective way…

it’s time to do

Quick Guide Complete the Audit,

then read only what you need

by

A.B. Reynolds and Dianne Moore


14

A.B.Reynolds and Dianne MooreExcelerated Leadership, LLC

[email protected]

DianneMoore @excel-leader.biz763-476-0612 and 651-290-0213

Contact Information

http://www.excel-leader.biz/