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THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
Scheduling and Resource Leveling
Lynn Latimer, PMP
Patrick Wagman, PMP
Date: 06/02/2011
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
Overview
• UGA/PMO Background
• Problem
• Potential Solution
• Implementation
• Lessons Learned
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
The University of Georgia
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
• Students
• Faculty/Staff
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
OCIO/EITS
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
EITS Core Areas
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
IT Leadership, Planning, & Policy
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
Client Services and Support
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
Instructional Computing
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
Research Computing
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
Enterprise Administrative Computing
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
Collaborative and Productivity
Computing
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
Information Security
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
Infrastructure and Architecture
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
Staff
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
Budget
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
$15.8 million in
central funding
$5 million cost
recovery units
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
ITPDS (PMO)
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
Established 2004
Strategic Planning Focus
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
• Strategic Planning
• Projects
• Services
• Resources
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
PMO Chartered 2010
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
Organizational Improvement
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
Process improvement
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
Portfolio, Project and Service
Management
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
Strategic Planning
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
Problem
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
32 Primary Services
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
100 + Deliverables
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
75 Executing Projects
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
240 employees
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
Hours Available:
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
404,352
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
Hours Needed:
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
439,024
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
Difference
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
(34,672)
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
Ummmmm…
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
Doesn’t Work!
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
Possible Solution
(in work)
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
Prove it!
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
Capture all planned work
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
Resource Planning
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
Scheduling
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
Resource leveling
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
Capture
Actuals
(Time
reporting)
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
Present data
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
Implementation
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
The Beginning
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
Gather Tools
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
Quickbase
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
CA Clarity
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
Excel
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
Reporting
(BIRT, Crystal
Reports, Tableau)
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
PM Process
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
Then Collect
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
Core Areas
Projects Services
Deliverables
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
Next!
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
This gives us:
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
Proof!
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
The Path Ahead
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
Refine Change Management
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
Better definition of Resource Roles
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
Continue to Listen
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
IT Governance
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
Lessons Learned
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
Constant
communication
– Sell, Sell, Sell
– Train, Train, Train
– Never EVER assume
others are
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
Continual Refinement
– Receive input/Get buy in!
– Do it again!
– Change is inevitable!!
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
This is a slow process!
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
Routine reporting is a culture change!
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
Be prepared to lead!
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
Summary
• UGA/PMO Background
• Problem
• Potential Solution
• Implementation
• Lessons Learned
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
Contact InformationResource Contact
PMO Lynn Latimer: [email protected]
Patrick Wagman: [email protected]
PMO Email: [email protected]
PMO Website http://eits.uga.edu/planning
EITS Website http://eits.uga.edu/
EITS Strategic
Planning Model
http://eits.uga.edu/planningCycle/
Compact
Planning
Website
http://eits.uga.edu/compact
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
THE UNIVERSITY OF GEORGIA
Office of the Chief Information Officer
Enterprise Information Technology Services
Questions?