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The study is conducted to understand the effectiveness of the audio advertising campaign conducted for Wheel soap, an HUL brand in rural Maharashtra. The campaign is innovative in terms of the media used i.e audio advertising on ST bus stands, a public hub in Maharashtra.
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Genesis Management & Market Research (P) Ltd www.gmmr.in
_______________________________________________________________________________ Audio Announcement Survey on New Wheel Advertisement Campaign
1
Audio Advertisement Survey
On
New Wheel Advertisement Campaign
At MSRTC Bus Stand_Nashik CBS
Prepared for:
VRITTI SOLUTIONS LIMITED
9, Continental Park, Opp. Karve Statue,
Karve Road, Kothrud,
Pune-411038
Prepared by:
GENESIS MANAGEMENT & MARKET RESEARCH (P) LTD
7, Jay Apts., 64/3 Erandawane, Prabhat Road,
Income Tax Lane, Rege Path,
Pune-411 004
August 2010
Genesis Management & Market Research (P) Ltd www.gmmr.in
_______________________________________________________________________________ Audio Announcement Survey on New Wheel Advertisement Campaign
2
TABLE OF CONTENTS
INTRODUCTION …………………………………………………………………………. 3
1. EXECUTIVE SUMMARY ……………………………………………………… 4
2. SCOPE OF WORK ………………………………………………………………… 5
3. METHODOLOGY …………………………………………………………………. 6
4. SURVEY FINDINGS ……………………………………………………………… 7-12
5. SAMPLE FORM ……………………………………………………………………. 13
Genesis Management & Market Research (P) Ltd www.gmmr.in
_______________________________________________________________________________ Audio Announcement Survey on New Wheel Advertisement Campaign
3
INTRODUCTION
__________________________________________________
Genesis Management & Market Research (P) Ltd is a fast growing market research and
consultancy organization based in Pune, India offering wide range of market research,
KPO services & preparation of export marketing and potential plans for medium and large
Indian companies to explore business in developed countries in the world. Genesis works
in the areas like FMCG, Automobile, Durables, Telecom, Banking & Insurance, IT/ITes,
Education, Chemicals, Engineering, etc…
Vritti Solutions Limited is a next generation IT Solutions company working towards
fuelling the knowledge based economy by consulting and developing innovative IT
solutions. In order to assess the recall of New Wheel advertisement being played on
Nashik, CBS (Thakkar Bazar) S.T. Stand in the State of Maharashtra, Vritti felt the need to
conduct a market research in this city.
With this background, Vritti approached Genesis to conduct the research on their behalf.
The survey was successfully carried out in the Nashik city on CBS (Thakkar Bazar)
S.T.Stand using quantitative method of survey by face to face interviews by stratified
random sampling method.
Genesis thus has a pleasure in submitting this report to Vritti. The report is presented on
the basis of survey findings, opinions and views from the passengers on the said Nashik
S.T. Stand.
Genesis Management & Market Research (P) Ltd www.gmmr.in
_______________________________________________________________________________ Audio Announcement Survey on New Wheel Advertisement Campaign
4
1. EXECUTIVE SUMMARY
____________________________________________________
• The survey was carried out on 7th August 2010 and 8th august 2010 in Nashik City
on CBS (Thakkar Bazar) S.T.Stand on the basis of quantitative method of survey
using face to face interviews.
• The survey covered interviews of 200 female passengers on Nashik CBS (Thakkar
Bazar) ST Stand.
• The focus of the survey was on housewives who are the target for wheel detergent
bar of Unilever. As such all of Housewives in various age groups and SEC
classification were covered during the survey. The age groups covered during the
survey are 20 to 30, 31 to 40 and 41 to 50. They were covered in 30, 40, and 30
percentages respectively.
• Among the Advertisements being played on S.T.Stand through Audio
Announcement, awareness (56%) and recall of Wheel Ad was very satisfactory
considering broadcasting of it for a limited period and could be improved further
by playing ads more often.
• In the survey when asked about respondents’ quick and unaided response on soap
advertisements (which are not being played on S.T.Stand) 34% respondents said
they were aware about Wheel Ad.
• In order to get respondents back of mind reaction some soap advertisement
options like Lux and Nirma (which are not being played on S.T.Stand) were being
given to them. Amongst these soap advertisements awareness (55%) of wheel was
highest and recall of Wheel ad was 53%.
• Amongst the respondents who recalled the Wheel Ad, 80% of them completed the
New Wheel punch line correctly.
• 87% respondents said they would like to use New wheel in future as they have used
it earlier and the trust they have got from this brand.
• Considering the ad started just 4 days before the survey, the results on recall are
very good and can further improve if the ad is further continue for fairly a longer
period.
Genesis Management & Market Research (P) Ltd www.gmmr.in
_______________________________________________________________________________ Audio Announcement Survey on New Wheel Advertisement Campaign
5
2. SCOPE OF WORK
___________________________________________________________
Number of Interviews:
Sr.
No. Type of Respondents
Number of Interviews
on each S.T. Station
1 Passengers on S.T. Stations 200
2 Total S.T. Stations 1
3 Total Interviews 200
Geographical Coverage:
Sr. No. City / Name of the S.T. Stands
1 Nashik, CBS (Thakkar Bazar)
Time Frame of the Survey:
Start Date 5th August 2010
Field Work 7th to 8th August 2010
Report submission 13th August 2010
Genesis Management & Market Research (P) Ltd www.gmmr.in
_______________________________________________________________________________ Audio Announcement Survey on New Wheel Advertisement Campaign
6
3. METHODOLOGY
__________________________________________________
Phase II
DATA ANALYSIS
Phase I
FIELD WORK
Questionnaire modifications and briefing to the Project Team
Carry out face to face interviews to get unbiased feedback
from female respondents
Coding and Data entry of the collected customer feedback
Back checking and Scrutiny of feedback
forms
Analysis of the data
Report writing
Presentation of Report
Sample Form attached
Genesis Management & Market Research (P) Ltd www.gmmr.in
_______________________________________________________________________________ Audio Announcement Survey on New Wheel Advertisement Campaign
7
4. SURVEY FINDINGS
____________________________________________________
1. Classification of Respondents-Age Wise
30
41
29
0
5
1 0
1 5
20
2 5
3 0
3 5
40
4 5
Responses in %
20 to 3 0 3 1 to 4 0 4 1 to 5 0
Age
Classification of Respondents-Agewise
Base: 200 Female Respondents
The above graph represents the age group of passengers coming to the Thakkar Bazar, Nashik ST Stand. The percentage of respondents from Age Group 31 to 40 was the highest. In the survey sample was selected in such a way that it covered all the respondents from age group 20 to 50 who are involved in decision making and purchase process. The percentage of respondents to be covered was pre-determined in order to have balanced opinion across various age groups and SEC classification. Rests of the respondents were from SEC B and C category. 2. Classification of Respondents-Occupation Wise
Genesis Management & Market Research (P) Ltd www.gmmr.in
_______________________________________________________________________________ Audio Announcement Survey on New Wheel Advertisement Campaign
8
Classification of Respondents-Occupationwise
Service, 12
Housewife, 88
Base: 200 Female Respondents
The highest percentage of respondents were ‘Housewives’ (88%) followed by ‘Working Women’ (12%). 3. Average Waiting Time on the S.T. Stand
36
63
1
0
10
20
30
40
50
60
70
Responses in %
Less than 30min. 30 to 45 min. 45Min. To 1Hour
Waiting T ime
Average Waiting T ime On The Bus Stand
Base: 200 Female Respondents
Average waiting time on ST Stand was 30 to 45mins. according to 63% respondents. Since the advertisement was being played at the intervals of 30 mins. (On an average), most of the audience audience was being covered during the campaign.
Genesis Management & Market Research (P) Ltd www.gmmr.in
_______________________________________________________________________________ Audio Announcement Survey on New Wheel Advertisement Campaign
9
4. Awareness about Advertisement
56
12 11
4 25
10
0
10
20
30
40
50
60Responses in %
Wheel
Detergent
Ba r
V ikram
Tea
Ev erest
Cem en t
Roofing
Soy abean
Refined
Oil
Mata-
Ba lak
Sangopan
Rashtr iy a
Gram in
Aarogy a
Other s
Advertisements
Awareness About Advertisements
Base: 200 Female Respondents
Wheel advertisements were being played on ST Stand for limited period and considering this the awareness is quite good and could be improved by playing advertisements more often. Also, amongst other products awareness and recall of wheel ad is high as respondent get to listen this ad though various other media's also mostly through TV but it is not same with other products like Vikram Tea, Soyabin Refined Oil etc. So, impact of Wheel ad is more on people and its get reflected in their opinions.
5. Message Recall
79
6
6
9
0 20 40 60 80
Responses in %
Wheel Deter gen t Bar
V ikram Tea
Ev erest Cem ent
Roofing
Other s
Advertisements
Message Recall
Base: 200 Female Respondents
Genesis Management & Market Research (P) Ltd www.gmmr.in
_______________________________________________________________________________ Audio Announcement Survey on New Wheel Advertisement Campaign
10
79% respondents recalled Wheel advertisement which is quite high recall value. Impact of wheel ad is high on people as they get exposure to this ad through various other media channel also. 6. Favorite Message
79
5 61 1
5 3
0
1 0
20
30
40
5 0
60
7 0
80
Responses in %
Wheel
Detergen t
Bar
V ikr am
Tea
Ev er est
Cem ent
Roofing
Soy abean
Refined
Oil
Mata -
Ba lak
Sangopan
Rash tr iy a
Gram in
Aarogy a
Others
Advertisements
Favorite Advertisement
Base: 200 Female Respondents
The Wheel advertisement which is most recalled was also observed to be the most favorite advertisement among female respondents. 7. Awareness about Soap Advertisements (Unaided Response)
34
16
14
27
9
0 5 10 1 5 2
0
25 3
0
35
Responses in %
Wheel
Nirma
Santoor
Lux
Others
Soaps
Awareness About Soap Advertisements
(Unaided Response)
Base: 200 Female Respondents
Genesis Management & Market Research (P) Ltd www.gmmr.in
_______________________________________________________________________________ Audio Announcement Survey on New Wheel Advertisement Campaign
11
When respondents asked about soap advertisements they were aware about Wheel was the top of mind reaction followed by Lux soap advertisement. 34% respondents were aware of Wheel advertisement. Except Wheel Advertisement other soap advertisements were not being played on S.T.Stand. 8. Awareness about Soap Advertisements (Aided Response)
23
55
22
0
10
20
30
40
50
60
Responses in %
Lux Wheel Nirma
Soaps
Awareness About Soap Advertisements( Aided Response)
Base: 200 Female Respondents
The respondents who were not able to give any answers to unaided question, soap advertisement options like Wheel, Lux and Nirma were being given to them and amongst theses soap advertisements awareness about Wheel Ad was highest. 9. Soap Advertisement Message Recall
16
53
22
9
0
10
20
30
40
50
60
Responses in %
Lux Wheel Nirma No response
Soaps
Soap Advertisement Message Recall
Base: 200 Female Respondents
Genesis Management & Market Research (P) Ltd www.gmmr.in
_______________________________________________________________________________ Audio Announcement Survey on New Wheel Advertisement Campaign
12
Wheel advertisement was observed to be the most remembered soap advertisement as compared to Nirma and Lux. 9% respondents were not able to recall the message of any advertisement. 10. Use of New Wheel (In Future)
87
13
0 0
0
10
20
30
40
50
60
70
80
90
Responses in %
Tru sted and
Used Ear lier
Listened/
Watched
Adv er t isem ent
Liked
Adv er t isem ent
Can t Say
Reasons
Reasons: Like To Use New Wheel, In Future
Base: 200 Female Respondents
87% female respondent answered that they would like to use New Wheel soap in future because it is a trusted brand which they have used earlier. On basis of this New Wheel can target housewives group.
Genesis Management & Market Research (P) Ltd www.gmmr.in
_______________________________________________________________________________ Audio Announcement Survey on New Wheel Advertisement Campaign
13
SAMPLE FORM