23
Drive Sales Performance with Work.com Seema Kumar Senior Director, Product Marketing @seemakumar

Salesforce1 World Tour London: Drive sales performance with Work.com

  • View
    736

  • Download
    0

Embed Size (px)

DESCRIPTION

Work.com is revolutionizing the way sales organizations drive performance. Take a tour of Work.com built entirely on the Salesforce platform. We?ll talk about how to use Work.com to drive the performance of your sales teams.

Citation preview

Page 1: Salesforce1 World Tour London: Drive sales performance with Work.com

Drive Sales Performance with Work.com Seema Kumar Senior Director, Product Marketing @seemakumar

Page 2: Salesforce1 World Tour London: Drive sales performance with Work.com
Page 3: Salesforce1 World Tour London: Drive sales performance with Work.com

Drive Sales Performance with Work.com Seema Kumar Senior Director, Product Marketing @seemakumar

Page 4: Salesforce1 World Tour London: Drive sales performance with Work.com

Safe Harbor Safe harbor statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services. The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed and any possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most recent fiscal quarter. These documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site. Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.

Page 5: Salesforce1 World Tour London: Drive sales performance with Work.com

Become a Customer Company Connect to the Internet of Customers

Connected Customers

Connected Partners Connected

Employees Connected Devices

Connected Products

Page 6: Salesforce1 World Tour London: Drive sales performance with Work.com

People leave due to poor relationship with

their manager

70% Source: Objective Management Group Inc.

Page 7: Salesforce1 World Tour London: Drive sales performance with Work.com

10% Of managers spend

enough time motivating

Source: Objective Management Group Inc.

Page 8: Salesforce1 World Tour London: Drive sales performance with Work.com

15% Of managers spend

enough time coaching

Source: Objective Management Group Inc.

Page 9: Salesforce1 World Tour London: Drive sales performance with Work.com

5% Of managers spend enough time driving

accountability

Page 10: Salesforce1 World Tour London: Drive sales performance with Work.com

How is this impacting sales organizations?

Page 11: Salesforce1 World Tour London: Drive sales performance with Work.com

Sales Reps Struggle to Meet Targets

Missed Revenue Targets

Variable Win Rates

High turnover

Unclear Expectations

Sources: The TAS Group, Objective Management Group Inc.

Missed Revenue Targets

Page 12: Salesforce1 World Tour London: Drive sales performance with Work.com

do not make quota 2/3

40% leave in the first 12 months

Sources: The TAS Group, Objective Management Group Inc.

Page 13: Salesforce1 World Tour London: Drive sales performance with Work.com

The average cost of losing a single core sales representative today is $1 million in lost opportunity, productivity, and replacement expenses. On-boarding takes 6-12 months to full productivity.

Source: Walter Rogers “Pathways to Growth”

Page 14: Salesforce1 World Tour London: Drive sales performance with Work.com

Sales Force Automation: The Foundation for Improvement

More time selling Faster approvals Consistent processes

Page 15: Salesforce1 World Tour London: Drive sales performance with Work.com

Sales Performance Enables Success by Focusing on People

More time selling Faster approvals Consistent processes

Ramp new reps faster Increase quota attainment Engage, reward, retain

Page 16: Salesforce1 World Tour London: Drive sales performance with Work.com

+

Ramp New Reps Increase Quota Attainment Reward & Retain

Introducing Work.com Native in Salesforce

Page 17: Salesforce1 World Tour London: Drive sales performance with Work.com

Ramp New Reps to be Productive Faster

Set meaningful goals

30 / 60 / 90 day plays

Consistent ramp processes

Page 18: Salesforce1 World Tour London: Drive sales performance with Work.com

Coach to Increase Quota Attainment

Be prepared for 1:1s

All relevant info in one place

Collaborative Coaching

Link goals to data

Page 19: Salesforce1 World Tour London: Drive sales performance with Work.com

Engage, Reward and Retain

Build Reputation

Share Winning Tactics

Engage the Extended Team

Page 20: Salesforce1 World Tour London: Drive sales performance with Work.com

Demonstration

Page 21: Salesforce1 World Tour London: Drive sales performance with Work.com

Anam Hussain Head of Commercial and Data Portfolio Technology

Steve Bottomley Business Services Director

Page 22: Salesforce1 World Tour London: Drive sales performance with Work.com

Drive Sales Performance with Work.com

Ramp New Reps to Productivity Faster

Increase Quota Attainment

Engage, reward, retain

Page 23: Salesforce1 World Tour London: Drive sales performance with Work.com