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Selling the value

Selling The Value: Social Enterprise

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How to get the right message, to the right customer in the right way.

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Page 1: Selling The Value: Social Enterprise

Selling the value

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Passionate ConnectionsWhy are

you here?

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Passionate Connections

What is Marketing

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Passionate Connections

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• Co-ordinated /integrated markting

Live in their shoes

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Insight is key...

It’s all about “discovery”

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Where can you find insight?

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Value proposition

What you do best

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A “Brand” lives only in our minds

Images

An advertising

message

Experience

Organisation

Associations

Beliefs and

attitudes

The views of others

Relationships

Phone call

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Communicate what your customer gets not what you do

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“Reason leads to conclusions, emotion leads to action.”

Neurologist Donald Calne

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• Create an emotional connection

Get yourself noticed

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Where to place your message?

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• Create an emotional connection

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AmnestyInternationa

l

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Don’t forget

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Insert examples of emotional campaigns

Group Workshop- Getting to Customer Insight- Getting your message right

• Key customer pain• The benefit you deliver

• Why you do it the best

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Summary

Know your stakeholder

s

Define your value

Communicate what your customer

gets

Engage emotionally

Plan, Plan, plan

Monitor and review