Set-Up a Call-Center Agency in Hong Kong

A presentation brought to you byOpenCompanyHongKong.com

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Starting a Call Center Business in Hong Kong

• Many companies outsource their calls and customer service to other companies that can handle them.

• International companies are known to outsource to call centers in other parts of the world, including Hong Kong.

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Call Center Agencies in Hong Kong

• Call center agencies in Hong Kong can provide a wide range of services to their clients.

• Telemarketing, customer support, help desk or support software are examples of activities that can be undertaken by a call center agency in Hong Kong.

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Call Center Agency Characteristics in Hong Kong

• A Hong Kong call center agency can handle inbound and outbound calls for other companies in a large number of business fields.

• A Code of Practice is in place for registered telemarketers in Hong Kong.

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Requirements for Call Center Agencies in Hong Kong

• Telemarketers in Hong Kong need to observe the rules set forth by the Hong Kong Call center Association for person-to-person calls regarding calling hours or disclosing information.

• Our company formation agents in Hong Kong can give you complete details about company formation issues and requirements for opening a call center.

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Call Center Agents in Hong Kong

• The call center agency can hire employees in Hong Kong, either nationals or foreign ones.

• The company will adapt the number of workers in Hong Kong according to its size, number of clients and the services it provides.

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Call Center Trainings in Hong Kong

• Call center agents in Hong Kong need to be trained in handling the incoming calls on behalf of another corporation.

• The call center company in Hong Kong can schedule a series of training courses for its Hong Kong employees before they start their telemarketing or customer support jobs.

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Opening a Call Center Agency in Hong Kong

• A call center agency can take the form of a limited liability company in Hong Kong. The new company needs to be registered and have all the necessary special permits and licenses.

• Foreign call center agencies can open a branch in Hong Kong.

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Company Requirements in Hong Kong

• Companies in Hong Kong need to comply with the accounting and reporting requirements as well as with corporate taxation.

• Call centers incorporated in Hong Kong are taxed as any other company in the city.

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Company Formation in Hong Kong

• Our company formation agents in Hong Kong can help you open a call center agency. We can help you incorporate the new company, apply for the necessary business permits.

• You can contact us for more information about the requirements for opening a company in Hong Kong.

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