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Software Asset Management

SoftwareONE UK & Ireland SAM Services

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Page 1: SoftwareONE UK & Ireland SAM Services

Software Asset Management

Page 2: SoftwareONE UK & Ireland SAM Services

2

• What is SAM?• Questions to ask yourself• Why implement SAM?• SoftwareONE UK’s Services• Summary & Questions

Agenda

04/09/2023SoftwareONE AG

Page 3: SoftwareONE UK & Ireland SAM Services

04/09/2023 3SoftwareONE

1.1. What is SAM?

SAM is not just:Licence Compliance

SAM is more: Is the infrastructure and processes necessary for the effective

management, control and protection of the software assets within an organisation, throughout all stages of their lifecycle

Source: ITIL V3 SAM

Page 4: SoftwareONE UK & Ireland SAM Services

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1.2. Questions to ask yourself

Do you know what software and licences the company has installed and owns today?

Who is responsible for licence management within the business?

Are software investments based on facts / reports with real time information?

Have we had any press releases recently showing growth?

Have we acquired/sold/merged any businesses within the last 5 years?

If a vendor requested our install data today, are we confident we have enough licences?

??

?

Page 5: SoftwareONE UK & Ireland SAM Services

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1.3. What are the benefits of implementing SAM?

SAM ...

... means: Planning, organisation & control. This starts by describing and reviewing processes, and continues with the management of licences and licence contracts

... makes sure: Software is tracked throughout its lifecycle and that an up to date

view on the company’s licence position is constantly maintained.

... provides: Information to make the right decision for software investments.

... saves: Time tracking down where licences are & money by only spending what you need to and enabling a stronger negotiating position with software vendors.

... avoids: Having software installed which is not being used. Reallocation / Re-harvesting.

... keeps: Software assets properly managed for upcoming changes / occasions and IT as a business partner rather than a cost centre.

... gains: Visibility of the company’s software assetsAn efficient software asset management

Page 6: SoftwareONE UK & Ireland SAM Services

2. SoftwareONE UK & Ireland SAM Offering

Page 7: SoftwareONE UK & Ireland SAM Services

04/09/2023 7SoftwareONE

2. SAM Standard Service

Page 8: SoftwareONE UK & Ireland SAM Services

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2.1. SAM Checkup Service (SCPS) (SCPS)

SA

M C

hecku

p S

erv

ice

(SC

PS

)

Actions/Deliverable

• Analysis of SAM Practice / Processes / Maturity

• Questions / Workshop

• No Snapshot of licensing / inventory

Timeline

• 1-2 weeks (Final Reports)

Evaluation

SAM Process Analysis

SAM Maturity

Recommendation

Page 9: SoftwareONE UK & Ireland SAM Services

control. optimize. grow.

BASIC STANDARDIZEDSAM ThroughoutOrganization

SAM ImprovementPlan

Hardware & Software Inventory

Accuracy of Inventory

License Entitlement Records

Periodic Evaluations

SAM OperationsMgmt & Interfaces

Acquisition Processes

Deployment Processes

Retirement Processes

Project Manager assigned but SAM roles &

responsibilities not defined

No SAM development or communication plan

No centralized inventory or

< 68% assets in central inventory

Manual inventory; no discovery tools

Procurement manages contracts; not accessed

by IT managers

IT operations managed on ad-hoc basis

SAM not considered part of M&A risk plan and company integration

Assets purchased on a per project basis; without

a review of current availability

Assets deployed by end-users in distributed

locations; no centralized IT

Software is retired with hardware and is not

harvested or reassigned

Direct SAM responsibility is identified throughout

organization

SAM plan is defined and approved

> 68% - 95% of assets in inventory

Inventory sources reconciled annually

Complete entitlement records exist across

organization

Annual sign-off on SAM reports

Operations manages separate asset

inventories

Software purchases use approved vendors

Only approved software is deployed

Unused software is harvested (where the

license allows) and tracked within a centrally controlled

inventory

Each functional group actively manages SAM

SAM Improvement is demonstrated

> 95% - 98% of assets in Inventory

Inventory sources reconciled quarterly

Entitlement records reconciled with vendor

records

Quarterly sign-off on SAM reports

Operations manages associated asset

inventory

Software purchases based on

deployment/entitlement reconciliation

Software deployment reports are accessible to

stakeholdersCentrally controlled inventory

of harvested licenses is maintained & available for

reuse. Deployment & license records are updated

SAM responsibilities defined in job

descriptions across organization

SAM goals part of executive scorecard; reviewed regularly

> 99% of assets in inventory

Dynamic discovery tools provide near real-time

deployment details

SAM entitlement system interfaces with vendor entitlement to track

usage

System reconciliations and ITAM report available

on demand

All business units follow the same strategy,

process & technology for SAM

All purchases are made using a pre-defined asset

catalog; based on metered usage

Software is dynamically available to users on

demandAutomated process w/

centralized control & tracking of all installed software, harvest options, internal

reassignment and disposal

RATIONALIZED

DYNAMIC

SAM Assessment Engagement SAM Optimization Model – Maturity levels

Page 10: SoftwareONE UK & Ireland SAM Services

1009/04/2023SoftwareONE

2.2. SAM Cleanup (SCS)S

AM

Cle

an

up

Serv

ice

(SC

S)

Actions/Deliverable

• Analysis of licences

• Agent-less scan of current Software Install

• Effective licence Position -> GAP Analysis

Timeline

• 2-4 weeks (Final Reports)

Scanlicence Analysi

s GAP Clean

Up

Compliance /

Consolidation

Page 11: SoftwareONE UK & Ireland SAM Services

2.3. SAM Standard Service

… for / with Microsoft

… for / with Oracle

WithMicrosoft

involvement

WithoutMicrosoft

involvement

WithoutOracle

involvement

Desktop Suite

WithoutPublisher

involvement

?

Server Suite

WithoutPublisher

involvement

?

SoftwareONE

Page 12: SoftwareONE UK & Ireland SAM Services

1204/09/2023SoftwareONE

1. SoftwareONE SAM Services

Page 13: SoftwareONE UK & Ireland SAM Services

1304/09/2023SoftwareONE

3.1. SAM as a Services (SaaS) – HostedS

aaS

– S

AM

as a

Serv

ice

• Software Recognition Service• Normalisation• Licence Management• Suites / Product / Version /

Edition

• Discovery of HW and SW• Licence / Agreement Management• Compliance Console / Reports• Usage / metering of applications

based on computer and user• Application Blacklist• Reporting

• Alerts• Schedule Reports• 100% Customisation

• Hosted in SoftwareONE Datacenter• Agent or Agent-less• Can use data from an existing tool such as Altiris, FrontRange Discovery or SCCM

Technical Modules

Page 14: SoftwareONE UK & Ireland SAM Services

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4. SAM Elite Service

SoftwareONE

Page 15: SoftwareONE UK & Ireland SAM Services

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4.1 SAM Elite ServiceS

AM

Elite

Serv

ice

Actions/Deliverable

• SAM Project• Check Up• Clean Up• Set Up / Migration• Follow Up

• Reporting / Analysis at any given time

• Re-harvesting unused licences / Manage TCO

• Increase Software / Licensing / Management Efficiency (ISO 19770)

Timeline

• 2-4 months (Final Work / Documentation / Reports)

Checkup Cleanup Set-Up Follow

Up

SAM

Page 16: SoftwareONE UK & Ireland SAM Services

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3. SoftwareONE SAM Services

SAM Standard

• 1 Time Snapshot licences

• 1 Time SAM Analysis

• Agent less

• Knowing what company has installed on day x

• Licence reconciliation once

• NO Reporting capabilities with the tool

• NO tool implemented (in and out)

SAM as a Service (SaaS)

• Ongoing Services if desired(quarterly or yearly)

• Agent installation

• Knowing what company has at any point of time

• Licence reconciliation quarterly or yearly

• Wide range of reports, online available

• Tool is hosted by SoftwareONE and available 365 days a year

SAM Elite

• Ongoing services. Quarterly or Yearly follow up

• Agent installation or Agent less

• Knowing what company has at any point of time

• Licence reconciliation

• Wide range of reports available through tool

• Tool implementation at customer's side. Or using SoftwareONE's hosted (Software Discovery Portal)

• SAM Processes, procedures, roles, etc. ISO 19770-1

Page 17: SoftwareONE UK & Ireland SAM Services

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4. Benefits of SoftwareONE and SAM

- We know how your organisation & IT environment works - We can tailor the solution to YOUR needs and not the other way around

- We are able to make the right recommendation when it comes to licensing and software

- Buy what you really need and not what you think you need

- Best licensing solution / program for your organisation

Benefit from THE PACKAGE

Licensing

Software Asset Management (SAM)

Page 18: SoftwareONE UK & Ireland SAM Services

04/09/2023 18SoftwareONE

The Software Licensing Experts

www.softwareone.com