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Swiss Solutions - helping you "keep your word" in every language!

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How can translations provide you with the business solutions you might be looking for!

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Page 1: Swiss Solutions - helping you "keep your word" in every language!
Page 2: Swiss Solutions - helping you "keep your word" in every language!

My favourite quote since

I started working in the

translation industry is

“Singing in the shower

doesn’t make you an

opera singer.” Same

concept applies to our

world. Simply knowing

another language, doesn’t

make you a translator.

Mirela DomutaSales Executive

These are the voyages of Swiss Solutions. Our mission - to continuously explore the language universe, to boldly break the communication barriers, to offer you the world without having to worry about obstacles, to help you “keep your word”!

TranslaTions- the world is yours

Page 3: Swiss Solutions - helping you "keep your word" in every language!

Language

Prioritise today your investment in a Professional translation service!

- the final frontier

In 2006, in Can’t Read, Won’t Buy: Why Language Matters on Global Websites, Donald DePalma talks about how less than two-fifths of the world speak a foreign language to a level that enables them to communicate and engage effectively. For English specifically, the by far dominating foreign language in the business world, that number is going down to 26%. 75% of the people surveyed also said that they were more likely to buy products and services in their own language rather than English.

Thus, language is establishing itself as the final obstacle to successfully penetrating new markets, to accessing and processing efficiently information that will offer you as a business entity a competitive advantage.

A world where a person or a business is isolated and standing alone in a vacuum seems to be no longer possible. Business globalization is taking place at an accelerated pace, the world is shrinking and all the obstacles to doing business at an international or global level are slowly disappearing. There is however one obstacle that is not so easily going away.

75% of the global consumers are willing to pay more for services or

products in their own language. 83% of them see as a long term

partner a company which presents itself in their language!

Page 4: Swiss Solutions - helping you "keep your word" in every language!

Focused on offering you a premium quality service, we believe in becoming your preferred supplier. We believe in giving you 110% because you would expect nothing less from us.Efficiency and effective-ness are the words we live by. We strive to help you KEEP YOUR WORD in this volatile, constantly

changing world. It is imperative for companies to keep their word, to preserve an image of integrity that builds trust in its partners. That is why for us, translations are solutions and any solutions should be SWISS! Wouldn’t you agree?

WHo isSWISS SOLUTIONS?

We became a nova star in 2004, when two people armed with a burning desire to succeed, sharing a passion for business and translations, decided to start Swiss Solutions.Today, the same two people run one of the largest, translation agency not only in Romania, but in South East Europe as well. 5 more departments, over 40 employees represent the infrastructure of today’s success story. From one client to more than 2,000 clients today. From one page to millions of pages translated now into 78 languages. From Romania to the world. The same passion, even brighter, drives us to succeed and reach new heights.

Why “SWISS”? Easy! It encompasses all the qualities you are looking for in a translation - accuracy, professionalism, confidentiality

and premium quality. All on time!

Page 5: Swiss Solutions - helping you "keep your word" in every language!

1. Experience

Since 2004, we have acquired a wealth of knowledge, having worked on similar projects like the ones you need translated. We can help you set your translation workflows, helping you plan your internationalization strategy.

2. Resources

You have access to senior linguists with expertise in your particular field. When you grow, we already have the resources needed to support your increased translation needs.We understand your market, your customers, your competitors and therefore we provide you with quality.

3. Tools

We invest in software to minimize your costs and increase delivery time and language consistency.Translation memories can drive down long term costs, allowing you to have access to quality at a lower cost.

4. Consistency

We make sure we respect your own terminology and we keep glossaries to make sure your own materials carry the same specific terms throughout the entire documentationIt gives you control over your own output, eliminating any confusion or potential misunderstandings.

ClIEnT: A major company in the automotive industry providing intelligent solutions for mobility and transportation in more than 100 countries is equipping its new branch.

PROjECT: To translate 450,000 words/1,500 pages in 10 days - translation of SOPs and instruction manuals for various industrial equipment

ChallEngE: In general a translator may translate on average 2,000 to 3,000 words of professional and premium quality a day. To deliver the project on time you need 15-20 collaborators plus in-country reviewers. The translation of technical manuals requires industry expertise, combined with quality assurance to ensure complete accuracy. This can lead to huge financial costs.

SOlUTIOn: Read more here!

RESUlTS: Manuals were drafted using correct professional terminology and written in a comprehensible and linguistically impeccable manner. Costs were cut by 27% – savings were passed on to the customer. The project was delivered in 8 days. The completed translation was reviewed by the client’s staff and received their approval. A set level of productivity was reached 17 days sooner than compared to other branches where the same machinery had been implemented.

9 more efficient

9 less risKy

9 focus on

your core

comPetencies

9 fleXiBility

9 Quality

9 transParency

9 unPrecedented

level of sPeed

9 Professional

Quality

9 smarter, more

informed

decisions

Page 6: Swiss Solutions - helping you "keep your word" in every language!

Our business strategyIntelligent businesses recognize the environment they coexist in with other entities and choose to survive, compete or outcompete - change the rules of the game completely. We help you outcompete your industry and walk unbeaten paths.

Our strategic solutions are designed to serve your needs in three ways:

• BRIng YOU ValUE

- by using only native translators with vast experience in your industry, we help your business create a positive rapport with international customers; gain a competitive edge; increase the flow of market intelligence and customer feedback. We think of translations as solutions that deliver value by giving you a better opportunity to overachieve.

• UnDERSTanD YOU BETTER

- our projects managers are looking forward to gaining a deeper understanding of your needs when it comes to translations! Who is your audience? What purpose do they serve? And we look to understand how you work, what is it you are looking for in a translation partner? Your input is crucial to a successful collaboration. Different needs require flexible solutions which lead to efficiency and effectiveness.

• MaXIMIZE YOUR InPUT

- during our strategic relationship we will work with you to develop glossaries that maintain consistency throughout your entire company literature, we will develop solutions that minimize your costs by using translation memories and machine translations;

Swiss Solutions has a flexible, customer centric language strategy to help you achieve your goals.

We help you keep your word too! and expand your horizons!

Page 7: Swiss Solutions - helping you "keep your word" in every language!

Intelligent, dedicated project manager

Our team helps you clarify your own needs, wants, and priorities and will help you make smarter choices when needing translations. Like all relationships, working with our project managers requires trust, honesty, and open communication.

Open channels of communication

Make sure you have a detailed discussion about your project to understand your requirements and to express any concerns. They are always accessible to answer concerns and questions whenever you require them.

Dedicated resources

We know that you ask for the best. That is why the project manager selects only those resources time tested in the field of your industry.

Feedback & Revision

This is where we separate from the others. Continuous improvement is the name of the game, your feedback is needed, our back-end strategy is crucial. We strive even after delivery of service, to continue to perfect it and ensure your complete satisfaction.

Dedicated Project Manager

Dedicated resources

Flexiblesolutions

Page 8: Swiss Solutions - helping you "keep your word" in every language!

ClIEnT:A global leader committed to developing green energy products for a world in need of renewable resources.

PROjECT:Marketing a new product during an international trade exhibition.

ChallEngE:The success or failure of a marketing campaign rides on the text’s ability to connect with the target audience, and culturally incorrect aspects of a translation will stick out to native speakers.

SOlUTIOn:E-mail or call us now to find out more.

RESUlT:• Easier access to the product for the client’s

customers.• Increase in international exposure.• 168% more foreign business contacts

developed during the trade show compared to the previous year.

• € 2,750,000 as a result of the increased number of business contacts.

Page 9: Swiss Solutions - helping you "keep your word" in every language!

With our professional solutions:

• You enhance your customer’s image and rep-utation – through Swiss Solutions you gain access to a team of language and industry experts. The team is there for you to help you determine, define the proper tone and style for each marketing campaign.

• You attract and keep the attention of your

audience. Our experienced translators cre-ate meaningful, culturally adapted content. They combine creativity and style with the required accuracy and attention to detail. Sometimes, the process involves even strip-ping down the phrase entirely, creating new one in the target language, fully adapted to local cultures.

• You save money by avoiding embarrassing mistakes, due to mistranslated marketing campaigns. We make cultural differences work FOR your clients’ business, NOT against them.

• You boost consumer loyalty and assure brand recognition and consistency. With our help, you can create a worldwide brand, while speaking with one voice. We make sure that your messages are personalized, yet uni-form. We set up glossaries and build transla-tion memories, assuring language standardi-zation and control. The result: accuracy and reduced costs.

• You DESERVE excellent service. That is why Swiss Solutions offers you custom-tailored solutions, adapted to your needs. We want to understand your goals, so you can receive our most feasible SOlUTIOnS.

• You receive a complete high- quality package – Our desktop publishing and graphic capa-bilities enable you to project a strong corpo-rate image and expand market reach.

• And just like hundreds of our marketing and PR clients, you can rely on us for: ad copy, websites, labels and packaging, catalogues, market surveys, direct mail, broadcast spots, voice-overs, brochures, press releases, em-ployee communications, tag lines and slo-gans, newsletters, mission statements, mul-timedia presentations, specialized apps and widgets. And if there is something else you need, all you have to do is aSK!

MarketingandPRSmooth.Stylish.Swiss…….SwissSolutions

Why choose us:

For global marketing and advertising campaigns, straight, accurate translation is rarely enough. Together we need to make sure that the message is appropriate-ly communicated in each country, to generate the de-sired response. The concept must be adapted to each market while the message has to support the brand values. The right word order, together with the right vocabulary, must be chosen.

Page 10: Swiss Solutions - helping you "keep your word" in every language!
Page 11: Swiss Solutions - helping you "keep your word" in every language!

� Over 800 specialised translators with years of experience in medical translations and language services for the life sciences, dental, biotechnology and pharmaceuti-cal industry

� QA checks both on workflow & translation process� Language translators are rigorously tested by Linguist Dept. in order to make sure

that our professionals are up to date with the ever-changing terminology in the medical field

� We’ve translated everything from DSURs, Pack Shots, Technical Reports to Dental User Manuals & Marketing Collateral into over 78 languages

� Working with the Regulatory, Supply Chain and Contracts & Proposals Departments with some of the biggest names in the life sciences industry

� Client:

A pharmaceutical company with net sales of € 33.8 bil-lion, and headquarters on six continents, focused on the discovery, development and distribution of thera-peutic solutions worldwide.

� Project:

Translation of clinical trials being held in 6 emerging countries with less com-mon languages.

� Challenge:

It’s a matter of life and death!

If you are conducting a cli-nical trial in 6 countries, then the communication materials need to be signed off by 6 separate commit-tees. This can have a big impact on the deadlines. Most ethics committees meet only once a month or once every two months, so you have to factor this into the timelines.

� Solution:

It was carried out as usual by a team of in-country translators with extensive knowledge of the medical terminology and with years of experience in the trans-lation of clinical question-naires. This helped minimize any risks from inaccurate translations or inconsist-ency in translations. Swiss Solutions automated some of the most common trans-lation tasks involved across this clinical trial translation project (including trans-lation of repeat content, terminology and glossary management, and usage of Translation Memory) to di-minish overall costs.

Editors with solid back-ground in the legislation of clinical trials ensured the quality of the documents from beginning to end. Even minor changes made by the reviewers were sent back to the original translators for their approval before the files were submitted to the Ethics Committees.

� Result:

Translations were delivered on time in accordance with the date when the Ethics Committees were meeting – there were no delays.Clinical trial protocols were written in a clear, concise and accurate style so that any ambiguity was prevent-ed and patient recruitment targets were exceeded.Today we translated all the essential documents of a clinical trial – the Clinical Trial Protocols, Investiga-tor’s Brochures, Subject Information and Informed Consent Forms, Clinical Study Reports and Case Re-port Forms.

Assisted in the standardiza-tion of the clinical protocol documents for particular language combinations, streamlined the clinical tri-al process, and accelerated the conducting of deloca-lised clinical trial.

Life Sciences Translations

Page 12: Swiss Solutions - helping you "keep your word" in every language!

93 out of 100 files approved at first stage of the amendment process

64% of our clientssaved > 1 month & improved speed of regulatory checks

12.7%lower costs than the industry average

Everybody can say they are great. Quality, professionalism and accuracy are some of the keywords everybody uses in today’s translation industry. We, however, choose to let your numbers speak for us!

Page 13: Swiss Solutions - helping you "keep your word" in every language!

For today’s manufacturers, success often means estab-lishing a robust international sales and service network to reach a global marketplace. It also means accurately com-municating with a multilingual audience in their native language. Aligning your language translation processes with your manufacturing processes is critical to accelerat-ing your-time-to-market.

Swiss Solutions understands how increased globalization, rapid technological advances and short product life cycles have created the need for manufacturers to rapidly and cost-efficiently obtain and update high-quality localized materials. The only way sophisticated products can com-pete in the global marketplace is with the support of fast, accurate and reliable translations that are in strict compli-ance with industry standards.

Our expert project managers and desktop publishing pro-fessionals will work together with you to ensure that the content is accurately translated, published in the right format, on-time and within budget. This will allow for you and your team to focus on your tasks, such as launching a new product, increasing productivity or driving top line revenue.

Contact Swiss Solutions and you will find that we meet your needs for single translation projects or entire cam-paigns. Our team responds quickly, efficiently, profession-ally and always delivers superior quality at reasonable rates. Let us be the global partner who shares your en-thusiasm for helping humanity. Let us be your one-stop solution for manufacturing translations. Swiss Solutions will get your message across and make communication easier.

Manufacturing/Engineering Translations

Contact us to

day

to get starte

d.

The following are ex-amples of the types of technical documents we frequently translate:

� Installation, opera-tor and maintenance manuals

� HR manual � Service manuals � Policy manuals � CAD drawings � Packaging � Work processes � Service agreements � Regulatory docu-

mentation � Patents � Business contracts � Technical E-learning

modules � Marketing materials

(i.e. websites and product catalogues)

Page 14: Swiss Solutions - helping you "keep your word" in every language!

ResourcesCOST

Objec�ves

Strategy

35%average export growth for a company

56%more business contacts and RFIs

12.7%lower costs than the industry average

Everybody can say they are great. Quality, professionalism and accuracy are some of the keywords everybody uses in today’s translation industry. We, however, choose to let your numbers speak for us!

Page 15: Swiss Solutions - helping you "keep your word" in every language!

With Swiss Solutions, you are not just buying words.

You are harnessing expertise—the power of language—to get your text right the first time around …freeing you to focus on your business.

We live in a volatile world, in a volatile global economy characterized by escalating costs, evolving technologies, complex regulations and unpredictable markets. Today’s networked world spawns complex forms of goods or services, capital and information. To grow and achieve superior business goals in this environment, companies across their industries have to run their business better and make smarter decisions. They not only have to have access to better information, but they have to provide better information. They need to invest to outcompete. Investing resources in a professional translation service can help you outcompete, allowing your business to set itself apart in this uncertain world.

TURn ThE langUagE BaRRIER InTO a BRIDgE ThaT gIVES YOU ThE ChanCE TO SUCCEED

Page 16: Swiss Solutions - helping you "keep your word" in every language!

Free tests Free quotes Free consultancy ... Free smiles

Page 17: Swiss Solutions - helping you "keep your word" in every language!

SwissSolutions

MartinLuther2Timisoara, Romania

Phone: 0040256200277Fax: 0040372877195