1. Prof. Terri Griffithterrigriffith.com
Santa Clara University
Leavey School of Business
Slides available on Slideshare.com

2. Supply Chain Management
is a game of information
1

3. Supply Chain Management
is a game of real-time information
2

4. 3

5. 4
140 M

6. 5
50M

7. 6
Using tools like HYVE, mobile phones have become sensors into our work practice

8. 7

9. 8

10. 9

11. 10

12. 11

13. Types of Social Media Liana Evans
12
Social Networking
Social News Sites
Microblogs
Forums
Blogs
SocialSharing
Wikis
SocialBookmarking
SocialEvents

14. Structured & Unstructured Data
13

15. Social Helps Us Connect the Dots
14

16. Social Helps Us Connect the Dots
15

17. Social Fills in the White Space
16

18. Consumerization: In Front Or Run Over
47% Today
60% by end of 2011
17
The Data Digest: How Democratization Of Technology Empowers Employees

19. Deloitte & Toyota
Dynamic ecosystems are key:
Focus on opportunities for suppliers to connect and share in each others learnings and plans
Forthcoming report from Deloitte Center for the Edge (happy to share contact info)
18

20. Walmart
..social media can help predict demand and determine new products to add to inventory.
19
Where Walmart Is Headed in Social, Mobile Retailing
Thanks to Yevgeny Abramovich for sharing

21. All Information is Good, but
incentive alignment &
joint decision making only improve performance when the information is of high quality
(Weingarten et al. 2010, Journal of Supply Chain Management)
20

22. How can you make good choices?
21

23. 22

24.

25. 24

26. This is principally the greatest advance in social transformation. Empowering individuals to see the bigger picture Susan Scrupski
25
Joachim Stroh

27. 26