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All information provided in this document is proprietary and confidential information from NorthgateArinso and must be treated in a confidential manner. The Changing Face of HR Anita Lettink September 2012

The changing face of HR

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The changing face of HR: impact of new service delivery models, technology, mobile, social and cloud

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Page 1: The changing face of HR

All information provided in this document is proprietary and confidential information from NorthgateArinso and must be treated in a confidential manner.

The Changing Face of HRAnita LettinkSeptember 2012

Page 2: The changing face of HR

TRENDS

@work

The future is mobile

We will work on tablets

Through social networking sites

In the cloud

In virtual teams

With 5 generations at work

And the whole world as our workplace

Page 3: The changing face of HR

TRENDS

HR@IT

ERP to the cloud

Social media tools

Integration

Mobility

Always connected

Consumerization

Big data

Gamification

Page 4: The changing face of HR

A fast changing landscape…

Page 5: The changing face of HR

… into the cloud

Page 6: The changing face of HR

Copyright NorthgateArinso. All rights reserved.

Gartner’s hype cycle…

Page 7: The changing face of HR

Copyright NorthgateArinso. All rights reserved.

Shared

Services

Discrete

provisioning

Cloud

Services

Insourced

Outsourced

Outsourced

Technology

Pro

cess

Change HR/IT Delivery Models

Business

Process

Outsourcing

Page 8: The changing face of HR

Copyright NorthgateArinso. All rights reserved.

Shared

Services

Discrete

provisioning

Software

as a Service

Insourced

Outsourced

Outsourced

Technology

Pro

cess

BPAAS

HR/IT Delivery Models - BPAAS

Business

Process

Outsourcing

Page 9: The changing face of HR

TRENDS

BPAAS

BPAAS = SAAS + BPO

Cloud-based deployment model,

combines IAAS, PAAS and SAAS

Service-oriented approach

Standardized yet configurable HR

services

User-centric design for transactional

efficiency and scalability

High degree of process standardization

Global reach

Page 10: The changing face of HR

Copyright NorthgateArinso. All rights reserved.

BPAASYour users

on a shared

process

on their system

on their

infrastructure

SAASYour users

on their process

on their system

on their

infrastructure

Cloud ERPYour users

on your process

on a shared

system

on their

infrastructure

ERPYour users

on your process

on your system

on your

infrastructure

From ERP to SAAS

ControlMaximum Minimum

Standardization MaximumMinimum

Page 11: The changing face of HR

Copyright NorthgateArinso. All rights reserved.

BPAASYour users

on a shared

process

on their system

on their

infrastructure

SAASYour users

on their process

on their system

on their

infrastructure

Cloud ERPYour users

on your process

on a shared

system

on their

infrastructure

ERPYour users

on your process

on your system

on your

infrastructure

From ERP to SAAS

ControlMaximum Minimum

Standardization MaximumMinimum

How standard do you want to be?

Can you do without legacy data?

Single or multi-vendor?

Page 12: The changing face of HR

BPAAS

@WORK

SAAS is a fast way to modernize HR/IT

Mobile & social media integration

Results-oriented (SLA on outcome)

Enforced standardization

Integration with legacy

Trust the vendor’s security system

Operational Transparency with vendor

Protect your data

Change management on BPAAS is just

as complex as on ERP!

Page 13: The changing face of HR

Copyright NorthgateArinso. All rights reserved.

Thank you!

Outsourcing is not all or nothing!

Download the white paper:

http://download.northgatearinso.com/consumerization-hr

Visit our website: www.ngahr.com

[email protected]

@let_anita