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Dominik Jungowski // CHIP Online Five dysfunctions of a team

The five dysfunctions of a team

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"The five dysfunctions of a Team" is a very powerful and popular model of Teamwork (or rather: Teamwork as it should not be) by Patrick Lencioni. This session will explain the model, how today’s agile processes already prevent those dysfunctions and moreover what you can do to overcome them.

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Page 1: The five dysfunctions of a team

Dominik Jungowski // CHIP Online

Five dysfunctions of a team

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I understand the dysfunctions

© Emily Johnson

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I have some newideas

© Emily Johnson

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I want to challengemy team

© Emily Johnson

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@djungowskiAgile Coach at CHIP Online

Hobby DJ

niknovo.com

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Absence of Trust

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trust

the belief that sb/sth is good, sincere, honest, etc. and will

not try to harm or deceive you

© Honou

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Building trust

© Jonni

Personal historiesBehavorial profiling

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Source: comingsoon.net

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Absence of Trust

Fear of conflict

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„There was a climate in the last few months, where everyone counted as a naysayer, who

clearly addressed a problem.“

Image Source: berlin-airport.de

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Source: berlin-airport.de

„The answers that were given, were always combined with an all-clear“

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„Politics is when people choose their words and actions based on how they

want others to react rather than based on what they really think“

- Patrick Lencioni, The five dysfunctions of a team

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(Re-)Forming

Storming

Norming

Performing

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Uncomfortable

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© Ed Yourdon

Masteringconflict

Conflict profilingConflict normingConflict mining

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Absence of Trust

Fear of conflict

Lack of commitment

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commitmentthe willingness to work hard

and give your energy and time to a job or an activity

© Honou

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ClarityDisagree and commit

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First team / second team

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Cascading communication

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Absence of Trust

Fear of conflict

Lack of commitment

Avoidance ofaccountability

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accountable (to sb) (for sth)

responsible for your decisions or actions and expected to explain them when you are

asked

© Honou

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Absence of Trust

Fear of conflict

Lack of commitment

Avoidance ofaccountability

Inattentionto results

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„We have seen it in the past now and then, thatit isn‘t always the deserved winner holding

the cup.“© Markus Unger

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Source: reallifecoaching.net

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Don‘t be a lemming!

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© Mikhail Vasilyev

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Patrick Lencioni: The five dysfunctions of a team

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Patrick Lencioni: Overcomingthe five dysfunctions of a team

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Esther Derby, Diana Larsen:Agile Retrospectives

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Dave Gray, Sunni Brown, James Macanufo: Game Storming

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Jurgen Appelo: Management 3.0

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Eberhard Stahl: Dynamik in Gruppen