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[email protected] Cash From Clicks The Future of eCommerce in a Socialized Mobile World

The Future of eCommerce in a Socialized Mobile World

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Page 1: The Future of eCommerce in a Socialized Mobile World

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Cash From ClicksThe Future of

eCommerce in a

Socialized Mobile World

Page 2: The Future of eCommerce in a Socialized Mobile World

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WARNING: This next presentation is rated PG

Page 3: The Future of eCommerce in a Socialized Mobile World

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Are You The ONE?

Page 4: The Future of eCommerce in a Socialized Mobile World

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Who are you

dude?

Page 7: The Future of eCommerce in a Socialized Mobile World

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US Commercial TV Personality

Page 8: The Future of eCommerce in a Socialized Mobile World

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Please Hold Your

Questions

Till The End???

Page 9: The Future of eCommerce in a Socialized Mobile World

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WHO THIS TALK IS NOT FOR…

Page 10: The Future of eCommerce in a Socialized Mobile World

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• Content with “old way”

• Not open to new ideas

• He’s been on eBay since way back when it was just a US site

• Prefers to complain

Page 11: The Future of eCommerce in a Socialized Mobile World

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...Statistically, NO!

Page 12: The Future of eCommerce in a Socialized Mobile World

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P.P.C. Created eCommerce

Page 13: The Future of eCommerce in a Socialized Mobile World

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• What I want• When I want it• The way I want to buy

it

Page 14: The Future of eCommerce in a Socialized Mobile World

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The New Web Experience Trilogy• Personalized

– Unique results– Location based– Historical (behavior)

• Socialized– Shareable– Easy to consume

• Mobilized– Location based– App Experience

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Interactive Evolution

Page 16: The Future of eCommerce in a Socialized Mobile World

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The Web Store Walls

Page 17: The Future of eCommerce in a Socialized Mobile World

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Time to grow up• Competition• eBay

Changes• Industry• Economy

Page 18: The Future of eCommerce in a Socialized Mobile World

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A low cost solution of high end technology

Why Social Media?

Page 19: The Future of eCommerce in a Socialized Mobile World

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Social Marketing Is Not A Religion

Page 20: The Future of eCommerce in a Socialized Mobile World

[email protected]’s Bubbles

Page 21: The Future of eCommerce in a Socialized Mobile World

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The world of Social Media

is enormous!

Page 22: The Future of eCommerce in a Socialized Mobile World

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That’s Your Facebook Fan Page!

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Over 1600 Social Sites

(in English)

Page 24: The Future of eCommerce in a Socialized Mobile World

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Objective research Hundreds of test Hundreds of apps Educated Opinion

S.M.a.a.T - Social Media as a Test

Page 25: The Future of eCommerce in a Socialized Mobile World

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The Dell PC $6.5 Million Twitter Case Study

Page 27: The Future of eCommerce in a Socialized Mobile World

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Sold $6.5 million On Twitter Worldwide Audience WOW!

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Numbers are in Millions so this is $52,000,000,000

Billion with a B - in Net Revenue

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Pie Chart of Social Media’sContribution to Gross Profits

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Pie Chart of Social Media’sContribution

to Gross Profits

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Perspective is Always Important

Page 33: The Future of eCommerce in a Socialized Mobile World

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For every $10,000.00 in Dell revenue

Only $1.00 comes from the social media of Twitter

Excuse me?

Page 34: The Future of eCommerce in a Socialized Mobile World

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The media coverage was PRICELESS!

Page 35: The Future of eCommerce in a Socialized Mobile World

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Mobile is the FASTEST growing technology in

history!

Page 37: The Future of eCommerce in a Socialized Mobile World

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Age of Mobile Internet Users

Page 38: The Future of eCommerce in a Socialized Mobile World

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Where do you access the mobile web?

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Have you ever clicked a mobile advert?

Page 40: The Future of eCommerce in a Socialized Mobile World

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Would you be interested in coupons sent to your

phone?

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What kind of coupons would you be interested in?

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Mobile Will Devour the PC

Page 43: The Future of eCommerce in a Socialized Mobile World

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It’s More Than Just Phones

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Big Brother is…• Facebook + Google + Veda • Who, what, where, when, how

much, what turns you on

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The Microwave Oven

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Focused on Technology

Photo by excorne on Flikr

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The SocialMarketing

By ColderICE

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SEO

Brand

UGCCRM

Sales

Page 49: The Future of eCommerce in a Socialized Mobile World

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The Sales Cycle

Page 52: The Future of eCommerce in a Socialized Mobile World

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Brand Marketing

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Back To This Dude

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Customer Relationship Management

(CRM)• Extending buyer

lifetime• Increasing buyer

frequency• Personalized

experience

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I know what you are doing as you do it

Social Espionage?

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Social Intelligence

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Plug in from rapportive.com

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User Generated ContentU.G.C.

• Reviews• Kudos• Photos• Feedback• Free and ongoing

focus group

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Review Tools

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Search Engine

Optimization• Blogs• Micro Blogs• Social Bookmarking• Press Releases• Qualified Links• High Ranking Sites• Relevant Content

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Blogging is SEO• Google

loves blogs

• High ranking

• Quick indexing (Caffeine)

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Slideshare

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http://www.youtube.com/watch?v=dP0Oe82t66k

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1

3

2

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YouTube is your microsite• Group playlist

by theme• Add tool tips• Link to

internal pages

• Make public• Continue to

create

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How to create good content?

• Research keywords• Talk about the benefits• Do Not SELL! • Focus on the questions• Link to your site on front

and back of video• Post as many as possible

Page 80: The Future of eCommerce in a Socialized Mobile World

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Australia Exclusive

• WOW• Amazing• Exclusive• Secret• The Formula• How to do it!!!

Page 82: The Future of eCommerce in a Socialized Mobile World

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Wordtracker

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Follow proper SEO principles everywhere

• Title• Description• Meta Tags

Page 85: The Future of eCommerce in a Socialized Mobile World

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Syndicate Your Content

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TubeMogal

a single point for deploying uploads to the top video and social networking sites

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Simplify Everything

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Tie Technology to Automation

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• Orphaned at the age of 7

• Married at 14• Had first child

at 17• Widowed at 20• Was losing her

hair

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Mixed in herBath tub

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Economy of FREE

• Sold door to door

• Gave free demonstrations

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Social Network

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• Employed 3,000

• First female to be a self-made millionaire

• Marketing technique used by Tuperware & Avon and others

Page 97: The Future of eCommerce in a Socialized Mobile World

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John Lawson CEO 3rd Power Outlet Founder ColderICE.com

ColderICE.com

Get My Slides Via Email: [email protected]

Twitter: @ColderICEFacebook.com/ColderICE

Linkedin/in/ColderICE