IT - Enabling business agility in a dynamic

world

IT - Enabling business agility in a dynamic

world

Mastering the three worlds of IT Mastering the three worlds of IT &&

Investing in IT that makes a Investing in IT that makes a competitive differencecompetitive difference

Building an effective IT model

Building an effective IT model

•Managerial or technical challenge?

•How IT affects an Organization?

•What needs to be done to ensure the success of IT initiative?

•Comparison with GPT’s

•Aligning business & IT Strategy – A big problem

•Managerial or technical challenge?

•How IT affects an Organization?

•What needs to be done to ensure the success of IT initiative?

•Comparison with GPT’s

•Aligning business & IT Strategy – A big problem

The Three categories of IT

The Three categories of IT

•Function IT

•Includes technologies that make the execution of stand alone tasks efficient

•With or without complements

•Companies must identify the complements

•Ducati experience shows:

•Enhancing experimentation capacity

•Increasing precision

•Function IT

•Includes technologies that make the execution of stand alone tasks efficient

•With or without complements

•Companies must identify the complements

•Ducati experience shows:

•Enhancing experimentation capacity

•Increasing precision

The Three categories Contd..

The Three categories Contd..

•Network IT

•Facilitates interactions

•Includes e-mail, IM, blogs etc.

•Dresdner Kleinwort Wassertein shows:

•Facilitating collaboration

•Allowing expressions of judgement

•Fostering Emergence

•Network IT

•Facilitates interactions

•Includes e-mail, IM, blogs etc.

•Dresdner Kleinwort Wassertein shows:

•Facilitating collaboration

•Allowing expressions of judgement

•Fostering Emergence

The Three categories Contd..

The Three categories Contd..•Enterprise IT

•Specifies business processes or restructuring

•Applications that define entire business processes like ERP, SCM etc.

•Top down in approach

•CVS example shows:

•Redesigning business processes

•Standardizing work flows

•Monitoring activities and events efficiently

•Enterprise IT

•Specifies business processes or restructuring

•Applications that define entire business processes like ERP, SCM etc.

•Top down in approach

•CVS example shows:

•Redesigning business processes

•Standardizing work flows

•Monitoring activities and events efficiently

Managing the Three types of IT

Managing the Three types of IT

•IT Selection

•What do we need IT to do for us?

•Setting IT priorities

•An inside out approach

•Cisco example:

•Nine order status tools

•Different definitions for key terms

•IT Selection

•What do we need IT to do for us?

•Setting IT priorities

•An inside out approach

•Cisco example:

•Nine order status tools

•Different definitions for key terms

Managing Contd..Managing Contd..•IT Adoption

•Putting the technology to its productive use

•BMW’s FIT example:

•Computer-aided styling (CAS)

•Three months moratorium

•Boston-based hospital’s EIT example:

•Handwritten prescriptions to be replaced with online orders

•IT Adoption

•Putting the technology to its productive use

•BMW’s FIT example:

•Computer-aided styling (CAS)

•Three months moratorium

•Boston-based hospital’s EIT example:

•Handwritten prescriptions to be replaced with online orders

Managing Contd..Managing Contd..

•IT Exploitation

•Extracting the maximum benefits

•America’s cup sailing competition’s example:

•New zealand team won because of extensive use of simulation models

•Dresdner Kleinwort’s NIT example

•Sysco’s EIT exmaple

•IT Exploitation

•Extracting the maximum benefits

•America’s cup sailing competition’s example:

•New zealand team won because of extensive use of simulation models

•Dresdner Kleinwort’s NIT example

•Sysco’s EIT exmaple

Gaining a competitive difference

Gaining a competitive difference

•Deployment: The management challenge

•Innovation: IT-enabled opportunities

•Propagation: Top down and Bottom up

•Deployment: The management challenge

•Innovation: IT-enabled opportunities

•Propagation: Top down and Bottom up