Presentation to PPRG - Performance to Trust: Strengthening AccountabilityKings Place, 90 York Way, London, N1 9AGWednesday 22 July 2009
1.Timely information to citizens:Innovations in engaging citizens withservice design and delivery Dave Harte Economic Development Manager Digital Birmingham [email_address] http://www.digitalbirmingham.co.uk/blog @daveharte
2. 3. 4. 5.
What I do:
How Birmingham being great makes it easy to run Our Timely Information project
An era of openness
Social Media surgeries
Project progress and issues
7. Birmingham Open City
Here's a few ideas - lots more.
The Open City Plan is a Web2.0 approach to generating collaboration, discussion, creativity, debate, data mashups and open source tools to enable the people of Birmingham to answer one question: "What do I want the city to be like in 25 years?"
Stef Lewandowski 4iP application
8. 9. Birmingham Open City
The problem is, that no matter what the Council do to try to communicate what is happening as part of the [Big City Plan] process, they are limited by their own requirements, party political fighting, out of date communication policies and structures.
Stef Lewandowski 4iP application
10. Social Media Surgeries 11. Timely Information
social media spirit + mash-up culture =
Who knows but could be good!
12. Clay Shirky Cognitive Surplus
Desperate Housewivesessentially functioned as a kind of cognitive heat sink, dissipating thinking that might otherwise have built up and caused society to overheat
13. Clay Shirky Cognitive Surplus
Someone working alone, with really cheap tools, has a reasonable hope of carving out enough of the cognitive surplus, enough of the desire to participate, enough of the collective goodwill of the citizens, to create a resource you couldn't have imagined existing even five years ago.
14. 15. Timely Information
social media spirit + mash-up culture + cognitive surplus =
Who knows but could be amazing!
16. Timely Information
RAW DATA NOW
17. Timely Information
An experiment in encouraging citizens to use public data in new ways
Brings together the story of how social media is being used for social good in Birmingham.
Gentle introductions to data stuff
20. 21. How the project works
Social Media Surgeries identify citizens concerns (+ capital equipment)
Source some data
Find a hacker to mash it up (or whatever)
22. 1. Identify citizens concerns
Strategic planning document
new ways to consult citizens
mapping the issues
23. 1. Identify citizens concerns
Appeals and admissions
Where not to park in Birmingham
24. 2. Source some data
West Midlands Regional Observatory
25. 2. Source some data
Business Transformation (Service Birmingham)
Excellence in information management
Open street map
Using citizens to gather data
26. 27. 3.Find a hacker to mash it up (or whatever)
SMEs (supported by 4iP)
Social Media types having fun
28. The issues (not insurmountable)
Citizens: some are too far behind the curve.
Data: Too much hugging. OS issues.
29. A digital economy opportunity:
Cognitive surplus + Raw Data =
new and exciting area of the digital economy
Power of Information
Power of Birmingham group
Public sector meets active citizenship
Push to free up data
30. Digital Participation
Increased awareness would lead to more people engaging in digital participation. Building awareness of what it is possible to do quickly and easily online could encourage greater participation.
(Ofcom Citizen Participation research)
Birmingham vibrant scene to make this happen
Data still too much emphasis on City creating a resource from the data
This project about showing there are enough active, concerned and geeky citizens to create the resource for you.