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Tips To Optimise YourConversion Rates
Generating sales from a large portion of the people
you meet has a tremendous impact on your revenue
and profit. Regardless of your current conversion
rate, there are improvements that you can apply
across the selling cycle to optimise efficiency. The
following are several tips to help you optimise your
conversion rates.
Craft Targeted Buyer Personas :
To get people to buy your products and services, you
need to target people with a genuine need. In some
cases, there are multiple buyer types for your
solutions, but their needs and motives vary.
Generate one or more detailed buyer personas for
each of your solutions. Knowing who to target from
the beginning reduces the potential for wasted time
as you focus on appointment setting. After you know
the target, start making those calls!
Engage in In-Depth Need Discovery :
Even with detailed buyer personas, the specific
needs of individual buyers vary. When your sales
reps meet with prospects for the first time, it is
imperative to start with a thorough need discovery
process.
During need discovery, reps should ask open-ended
questions that invite the prospect to describe the full
scope of his problem, including the people,
processes, activities and resources involved. Include
questions about the impact the problem has on
revenue generation or cost-effectiveness.
It is beneficial to identify a sense of urgency as well
to determine how swift a decision is required. The
more you know about your buyer, the better you can
ensure you can provide value by having the right
solution for their needs.
Sell Value Through Differentiation :
When you have focused on appointment setting
with the right buyers, and implemented effective
discovery, the stage is set for value articulation.
During the sales presentation, your rep needs to
communicate the primary solution benefits that fit
the distinct needs of the prospect. If a prospect needs
an urgent resolution, for instance, emphasise your
company’s ability to deliver quickly and with
assurances.
Improve the odds of a sale when you differentiate
your solution from others. Doing so eliminates the
price orientation of most buyers.
Demonstrate With Proof Devices :
Even somewhat desperate buyers can hesitate
without visible proof that your solution meets their
needs. Proof typically comes in the form of a
product demonstration or some other format where
you show the ability of your solution to resolve the
issue.
When applicable, incorporate case studies, client
testimonials, third-party publications and other
supporting materials into your presentation.
Wrap-Up :
By focusing on best practices and optimised
performance throughout the selling cycle, your team
can consistently improve conversion rates. However,
appointment setting is often the make or break step
that influences efficiency.
You need to set your sellers up for success by getting
them meetings with qualified leads that have a high
likelihood of making a purchase. Internal Results
offers an appointment setting solution aimed at just
that. Plus, you only pay when a meeting is
established.
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