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Powering Smarter Marketing Emailvision 2012 www.emailvision.com Fareita Udoh Channel Sales Manager

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  • 1. Powering Smarter MarketingEmailvision2012Fareita UdohChannel Sales Manager www.emailvision.com

2. Agenda About Emailvision Product Capabilities Platform & Deliverability Global Support Client Focus Your Questionswww.emailvision.com 3. Who is Emailvision? International leader in email, mobile and social marketing Offices in 19 countries 620 employees 3200 clients 100 new clients / month $90M annual revenues Sending 500K global campaigns / month The 1st company to deliver SaaS Customer Intelligence The 1st company to integrate CI and Campaign Management Recognition as a technology leader by: 4. Whats behind our growth? 67% of organisations expect to increase their email budgets in 2012MarketingSherpa Investments made in email marketing willgrow from $1.3B in 2010 to $2B by 2014Forrester Research For every $1 invested in email marketing in 2012, the ROI is $39.40 Direct Marketing Associationwww.emailvision.com 5. Some of our 3000 + clients www.emailvision.com 6. Our missionIntegration EmailvisionAPIspowers smartEmailemail, mobile andsocial campaignsCustomer that deliverIntelligence resultsCustom Applications Custom Appswww.emailvision.com 7. Technology AlliancesWere integrating with a growing list of complementary Marketing, eCommerce & CRM Solutionswww.emailvision.com 8. Technology Partnerswww.emailvision.com 9. Enterprise Edition Video 10. Deliver smarter online marketingDevelop more intelligenceBuild smart segments about subscribers,for more targeted followers, fans marketing campaigns CustomerIntelligence Send integrated socialSend email and campaigns across mobile campaignsthe major socialwith 2x the open networks rateswww.emailvision.com 11. Customer IntelligenceMarketers rapidly visualise their customer data, identifyhigh value segments and immediately integrate them in marketing campaigns 12. Customer Intelligence Query hundreds of millions of records and display customersegments in seconds Explore detailed profile data including purchase behaviour andresponsiveness to past marketing campaigns Test and adapt strategies on the fly Instantly create and execute campaigns with campaignmanagement integration Increase customer lifetime value with insight that maximisesacquisition and retention, as well as cross-sell and up-sell 13. Enterprise Edition CustomerWe have now started to useEmailvisions Customer Intelligence andwithin a couple of weeks we had accessto our data. We were easily able to startapplying information about ourcustomers directly into our campaigns.With access to deeper insights into ourdata, we have quadrupled ourconversion rate; significantly improvingour customer marketing lifecycle andCustomer Intelligence engagement and its just the beginning.helped Republicincrease their conversion Laura Henderson rate by 4 timesOnline Marketing ManagerUK 14. Customer Example0.450%2.000%0.400% Hard Bounces % 1.800%Soft Bounces %0.350%1.600%0.300%1.400% Non-CI Non-CI1.200%0.250% CI 1.000%CI0.200% 0.383% 0.800%1.725%0.150%0.600%0.100%0.400%0.050%0.025%0.200% 0.08%0.000%0.000%100.50%100.00% Delivered %99.50%99.00% Non-CI98.50% 99.90%CI98.00%97.50% 97.89%97.00%96.50%www.emailvision.com 15. Before / After CI20.00%5.00%18.00% Opened % 4.50%Click Throughs %16.00%4.00%14.00%3.50%12.00%3.00% Non-CINon-CI10.00%2.50%8.00%17.69% CI 2.00%4.43%CI6.00% 1.50%4.00% 7.95% 1.00%2.00% 0.50%1.39%0.00% 0.00%www.emailvision.com 16. Before / After CI0.0500%0.0600%0.0450%Conversion % Purchases % 0.0500%0.0400%0.0350% 0.0400%0.0300%Non-CI Non-CI0.0250%0.0300%0.0472% 0.0502%CI CI0.0200% 0.0200%0.0150%0.0100% 0.0100%0.0050% 0.0118% 0.0136%0.0000%0.0000%www.emailvision.com 17. Email & Mobile Marketing Reports &Campaign Analytics Planner Portfolio ManagerThe main features of& User Rights List Management Campaign Commander& Segmentationautomate daily execution of email and mobile Integrations& APIsSplit Testingcampaigns and increase success rates throughEmail, Socialadvanced capabilities& Mobile DeliverabilityMonitoringTriggered TransactionalMarketing Marketing 18. Email and Mobile Customer With Campaign Commanders intuitive and easy-to-use interfaces, we manage all our email marketing campaigns in- house. The Emailvision Service team is always available to understand our problems and give us accurate solutions. Since we have been working with Emailvision, our deliverability rate is excellent and our open and click-thru rates have increased by 20%. Campaign Commanderhelped VoyagePrive.com David Bastienincrease open and click- CEO of VoyagePrive.comthru rates by 20%France 19. Enterprise Dashboard Fusion Dashboard Establish a single view of key performance indicators across all data and campaigns Closely monitor activity and success across all online channels Take responsive action in real time and observe the resultswww.emailvision.com 20. Social MarketingReports &CampaignThe main features ofAnalytics Management Campaign Commanderenable social media PortfolioCommunityManagementmarketing to be Manager& User Rightsorganised by initiative, scheduledacross all major channelsTeam IntegrationsCollaborationand measured for& APIs business impact BrandingContentManagement 21. Social Marketing Multi-Channel SocialCampaigns Reach across all major global social networks Campaigns align activities to real business initiatives Campaign goals measure success against user KPIs Amplify your existing business programs using social media www.emailvision.com 22. Social Marketing Segmentation and Campaign Reporting Global campaigns dashboard including geo-location of clicks Campaign overview dashboard based around user KPIs Over 10 different reports across all social networks Identify social media influencers and segment on Klout scores www.emailvision.com 23. Social Marketing Message Targeting andScheduling Segment your communities by language or geo-location Powerful message scheduling options across social networks Excel template for scheduling high volumes of messages Bookmarks in browser for real- time messages on-the-fly Editorial calendarwww.emailvision.com 24. Social Marketing Amplify Brand Awareness Keep your brand identity in everything you do via social networks Shortened URLs and application names with your brand identity Customisable landing pages connected with your links Traceable URLs integrated with web analytics www.emailvision.com 25. Social CustomerWe use Campaign Commander SocialEdition to help us manage social mediamarketing at Cisco Live events wherewe send out event related updates toencourage audience participation andawareness before, during and after eachevent. We rely on CampaignCommanders scheduling, campaignmanagement and reporting features.Campaign Commander enables me toCampaign Commanderanalyse the effectiveness of my updates helped Cisco Live Events and better craft our messaging to bestdouble their number ofmeet our audiences needs. participants in SocialKathleen MudgeMedia in 12 monthsMarketing Manager at CiscoUSA 26. Global Support Sales and Client Services located in 19 countries Employees include more than 40 nationalities 30 Languages spoken inside Emailvision Product available in 16 Languages Product integration with 10 social networks Relationships with over 150 ISPs globally 27. Client Testimonial The added value of Emailvision is not only defined by its Campaign Commander software. The expertise of the support team, high value services on a partnership basis together with advanced technical consulting skills andUnilever Europe uses best practices is a great relief to us. ItCampaign Commander for enables us to focus more on the 37 different brands coordination of our Brand-Online- Activities. Well done! Jens Geisler IT Partner Manager at Unilever Germany 28. Global Customer Examples Toshiba Campaign execution in Germany, France, UK, Belgium, Luxemburg Supporting the laptop and storage device divisions Fully integrated with their CRM application Unilever Campaign execution for 37 brands plus B2B campaigns for Unilever Food Solutions Managing some campaigns directly and others through an agency Fully integrated with their ERP and CRM applications Hermes Campaign execution in English, French, Spanish, German, Flemish, Italian, Chinese, and Japanese Complete transactional support for all online account creation, orders and shipping confirmations, password reminders, order cancellations, and refunding confirmation