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Use Text Messages To Boost Business
27 Easy Examples
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You use Text Messages every day and you know how e�ective they
are - everyone reads Text Messages and often within seconds of
receiving them. Text Messages are easy to send, a�ordable, and a
highly e�ective way to communicate with others.
This guide o�ers you 27 examples of how Zenoti customers
use Text Messages to help their business.
www.zenoti.com
Encourage customers to come in more often and
spend more. Use Text Messages to get your o�er
through to your customers - every time!
PROMOTE YOUR BUSINESS
Ensure managers stay on top of critical issues.
Text Messages can alert managers on issues that
require immediate attention, streamline
operations, and even help control pilferage.
Reduce your own administrative e�ort and stay in
touch with customers with automated Text
Messages
WITH TEXT MESSAGES, YOU CAN
IMPROVE OPERATIONALEFFICIENCY
AUTOMATE CUSTOMERCOMMUNICATIONS
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USE TEXT MESSAGES TO BOOST BUSINESS ...........................................................................
www.zenoti.com
R M T YO R NE S P O O E U BUSI S
Cross-sell services #1
Get 30% o� a manicure on your next pedicure! Book now!
Upsell services#2
Sell packages & memberships #4
#3 Announce events
The perfect gift for Valentine's Day. Book our VALENTINE'S SPECIAL today!
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Use Text Messages to send promotions to your customers. Your message will be noticed and its easy for customers to immediately book an appointment. Combined with targeted segments, you'll see incredible results with each promotion.
Use Text Messages to:
2USE TEXT MESSAGES TO BOOST BUSINESS ...........................................................................
www.zenoti.com
#5 Boost low performing hours or days
#6 Get guests to come back
We haven't seen you in a while! Come in this week and get 10% o� your entire appointment.
Sell more retail#7
The sky is the limit, run any kind of promotion to
encourage new business.
With Zenoti you get the right message to the
right customer. It�s easy and drives real business results.
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www.zenoti.com
M VE P I NAL F I II PRO O ERAT O E FC ENCY
#8 #9
#10
You're going to miss
revenue targets for the dayFront desk ignores online
customer appointment
requests
A guest reaches an
outstanding balance that
exceeds your max limit
DRIVE REVENUE
Send automated alerts to managers if ...
#11 #12A high number of
appointments are deleted
A high number of invoices
are deleted
#13A high number of one-time-
passwords (OTP) are
approved
CONTROL PILFERAGE
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www.zenoti.com
An employee has not shown
up at her scheduled work #14 Register is not closed at the
end of the day#15
STREAMLINEOPERATIONAL ISSUES
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ENSURE MANAGERS STAY ON TOP OF CRITICAL ISSUES WITH AUTOMATED
ALERTS
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www.zenoti.com
1
Appointment
con�rmationWe look forward to seeing you today at 3 for your Signature Bliss Massage!
Set up messages once, and ManageMySpa will automatically send your customers reminders, wishes, and more! Some examples ....
#16
#17
U OMAT USTOMER A T E COMMUNIC IONC AT S
Appointment reminder
#18 Appointment
cancellation
#19 Appointment follow-up
message
#20Appointment request
acceptance or rejectionThank you for your appointment request! We�ll see you on Sept. 3 at 4pm! #21 Birthday message!
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6USE TEXT MESSAGES TO BOOST BUSINESS ...........................................................................
www.zenoti.com
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#22 #23Anniversary messageMembership renewal
reminder
Balance info on prepaid
card or gift cardBalance remaining on a package#24 #25
Balance remaining on a
membership
Verify authenticity of guests
with a one-time-password#26 #27
Text Messages can be used in numerous ways, all of which
help you get customers into your center more often,
communicate with customers regularly or make running your
spa or salon easier.
With Zenoti, you can automate Text Messages, which
means you drive real business results, with very little e�ort.
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www.zenoti.com
Zenoti is a comprehensive software for spas and salons.
tWi h Zenoti you can:
Improve employee productivity
Drive business results
Build customer loyalty
Streamline operations
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See ManageMySpa in action. or today!Request a demo contact us
Watch the 2 minute Overview Video
www.zenoti.com
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