Shapoorji Pallonji Corporate Magazine

We@We@JULY - SEPTEMBER 2010 VOLUME - 12, ISSUE 3

Editorial

Hello,

It has been a good quarter for India. The economy seems to be getting back on track. The growth percentages, stock prices and the real estate market have all been showing positive signs. Hopefully, the trend will strengthen into a full fledged upward turn in the coming year.

On the sports front, the much talked about Commonwealth Games have arrived, though there has been much left to be desired in the run up to the event. Shapoorji Pallonji has also been a part of the CWG process, in a positive way, as we were involved in the upgrade and enhancement of the Jawaharlal Nehru Stadium. Shapoorji Pallonji has also been associated with a couple of other stadium projects – the famous Eden Gardens at Kolkata and the MCA Stadium near Pune. All these stadiums have been featured in this issue of We@SP. We have

also got a feature on the making of The Imperial and the challenges faced during its construction. As usual there are a number of events covered in the Happenings section, including a report on the handover of the first lot of flats at SP Shukhobrishti in Kolkata. Your Space features a short travel log about Israel and Egypt. We hope you like it.

We would once again request you to send in suggestions, articles and feedback to us to help us in our effort to constantly improve the magazine. The festival season is in its full swing; Ganeshotsav and Eid have just got over. Dussera, Diwali and Christmas are not too far away. On behalf of Shapoorji Pallonji, the editorial team would like to wish each one of you peace, prosperity and happiness. Keep reading and contributing to We@SP.

- The Editorial Team

New Projects

• Design and Build Barwa City Phase 1 at Doha, Qatar forBarwa City Real Estate Co WLL.

• Construction of a group Housing Project- Shillas forRaheja Developers Pvt Ltd at Gurgaon, Haryana.

• Piling and General Civil works for Lignite Based ThermalPower Project at Bhavnagar, Gujarat for Bhavnagar EnergyCompany Ltd.

• Construction of Five Star Hotel, Budget Hotel andConvention Centre at Dum Dum, Kolkata for KolkataHotels Ltd.

• Structural Steel work for Raw Material Handling at Zone 2at Jamshedpur for Tata Steel.

• Piling work for Raw Material Handling at Jamshedpur forTata Steel.

• Site Grading works for Asian Paints Plant Project atKhandala, Satara, Maharashatra for Asian Paints Ltd.

• Structural works and Flooring of Palnt Building at EnnoreTerminal Project, Chennai for HPCL.

• Construction of World's largest Sterile manufacturingFacility in the Ramky Pharma City at Visakhapatnam,Andhra Pradesh for Hospira Healthcare Ind. Pvt. Ltd.

• Civil and Structural works for Tara Aerospace Systems Ltdfacility at Hyderabad for Tata Advanced Systems Ltd.

The General Motors site from Pune Region has bagged the coveted GOLDEN SAFETY AWARD from National Safety Council of India (NSCI) for the year 2009 in construction sector. The competitors included names such as L & T, Gammon, HCC, Toyo,

IVRCL, TCE, ITD, CCC etc.

Heartiest congratulations to the General Motors Team and Pune Region!!

Another Moment of Pride & Joy for SPCL

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Main Feature

Jawaharlal Nehru stadium

Jawaharlal Nehru stadium was constructed for Asian Games-1982 in order to accommodate the athletic events in the complex. The Sports Authority of India has engaged Central Public Works Department (CPWD), as their principal consultant for planning and execution for the stadium, so as to upgrade it to international standards, to host the forthcoming Commonwealth Games, 2010. The Jawaharlal Nehru Stadium has been given a face lift with a new roof and improved seating and other facilities to meet international standards to host the opening and closing ceremonies as well as the athletics events during the Commonwealth Games.

A state-of-the-art roof of PTFE coated membrane, extending up to 70 m into the stand, supported on the cable net and structural steel rings has been provided without disturbing the existing stadium. This is the largest membrane roof in the world. In terms of seating capacity, it is the third largest stadium in India.

The stadium consists of 44 numbers of X columns (45 meters high from ground level) and 44 numbers of V columns (25 meters high from ground level) which form a

ring around the stadium to support 600 MT of cables and castings. The entire roof structure is alive with constant movement of various components considering that the steel structure expands and contracts with change in temperature and wind pressures. The steel structure is anchored on solid foundations which consist of 272 numbers of 1500 mm dia and 25 m depth piles. The Base Plates for each column are fixed with a special cementatious Grout having compressive strength of 100N/sq.mm and high tension pre-stressed single tendon bars. The steel structure has been made with an accuracy of ±1 mm per element.

The whole focal point in the design of the new structure was the cables and it was important that they had the uniqueness to fulfill the requirement and bear the stress of the whole structure. All the cables are fully locked with round and Z shaped wires. All fully locked cables are made from hot-dip-galvanized and gal fan (or equivalent; 5%Al 95%Zn) coated wires. The cable net structure working on bicycle wheel principle providing central tension ring and the spokes consisting of prefabricated cables which are supported on the X and V shaped structure of steel sections. The length of wires used in the cable is around 2200 km, the distance between Delhi and Bangalore. The entire Cable Net has been assembled on the ground and lifted to its final position 36 meters above, using 68 numbers heavy duty hydraulic jacks having maximum capacity of 120 MT at 44 points simultaneously. This cable net lifting was a well orchestrated process using fully computerized systems to control and monitor the entire lift which involved inducing forces of about 10,000 tonnes in the structure.

The PTFE membrane covers a total area of 54,000 sqm. The PTFE (Poly Tetra Fluoro Ethylene) coating on the membrane makes it chemically inert and pure, extremely abrasive resistant and flame resistant. A unique self cleaning property is possessed by the membrane which does not allow dust and foreign bodies to stick on it. Off white in color when installed, the membrane has the virtue of being bleached by UV rays and becoming lighter in shade, each passing day. As the membrane forms a huge catchment

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Jawaharlal Nehru Stadium, Delhi

Inside view of the stadium

Outside view of the stadium

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area, special arrangement consisting of scupper and flexible stainless steel pipe is provided for drainage of rain water falling on membrane.

The stadium has newly designed system of 14 structural steel ramps around the periphery to ensure that the stadium can be evacuated in 6 minutes in case of emergency.

The stadium has been equipped to conform to the requirements of HDTV Broadcast. The 748 numbers of lights are fixed in two different ways, 264 numbers of lights on 22 small light towers on cable net and balance on 44 numbers of catwalks below the cable net. Speakers and other sound systems have been provided on catwalks to produce an even decibel level across the stadium. Basically the design for both lights system and Public Address system has been done according to Olympic Games and FIFA standards.

Jawaharlal Nehru stadium stands as the au-courant testimony of India's architectural legacy. Contemporary cabled designs enhanced the crown structure of the stadium. European coronet of the 14th century has been transformed into a glorified steel structure. With the successful overhaul of JNS, it can augment the transformation of similar kind of structures in India.

The major quantities executed in the project are:

Project Cost : 308 CroresConcrete : 30000 Cum Bored Cast in situ piles : 272 NosReinforcement Steel : 3000 MTStructural Steel : 10000 MTCables and Castings : 600 MTMembrane : 54000 Sqm

Major Sub-agencies involved in our Project:

Piling Works : M/s Afcons, Mumbai, India and M/s B C Contractors, Delhi, India

Structural Steel Works : M/s P & R Infrastructure, Ropar, India

Cable and Casting : M/s Pfeifer, GermanyCable Lifting Works : M/s VSL, SwitzerlandMembrane Works : M/s Taiyo Membrane

Corporation, AustraliaLighting Works : M/s GE India, IndiaPA System Works : M/s Bosch Ltd, IndiaFlooring Works : M/s Pidilite and M/s Fosroc

-JNS Team, Delhi

Salient Features of the Project

Site area : 13037 sq.mt Stadium Gross Area : 50,830 sq.mt Seating in Lower Bowl : 38200 nosSeating in South Stand Upper Terrace : 7500 nos.Numbers of hospitality boxes : 26 Total Phase 1 Seating Capacity : 45300 nos.

Central to the design philosophy of the stadium is the complete synthesis of architecture and engineering. The architecture, structure and services are fully co-ordinated and play an equal role in achieving the design ambitions. The quality of the structural component is therefore of vital importance. Steel and concrete form primary materials. Above concourse level the structure comprises of fabricated steel circular column (some of them are upto 18 mts & 45 mts height) and steel I section beams supporting a composite slab made up from pre-cast coffered concrete units, supported within the flanges of steel beams. The structure is topped with an in-situ concrete slab stitched to the pre-cast units with reinforcement to form the composite whole floor. The concourse slab, sub- concourse structure and envelope will be of exposed in-situ concrete. At this level the concrete is to be of an architectural quality mix with a high specification fair faced finish and formed with a regular grid of feature recess detailing. Further key element is in the form of roof over south stand. This is created with 6 pairs of steel masts supporting inclined steel braced trusses which in turn support the series of tensile fabric canopies in PVDF material.

Other Special features

• Pre-Cast construction: There is a huge quantum of pre-cast work to be executed for the stadium. There are 6883

An International Cricket stadium near Pune by MCA

Maharashtra Cricket Association (MCA) is developing an international cricket stadium at Village Gahunje, on the north side of Pune Mumbai Express Highway, approx 20 km north west of the central Pune, Maharashtra.

After successful completion of cricket stadium for “Vidharbha Cricket Association” at Nagpur, this would be second cricket stadium being constructed by Shapoorji Pallonji, on Lumpsum Design and Build model and with project value of Rs.193 crores. Even though we have constructed a stadium earlier, this one at Pune is a unique experience from both architectural and execution point of view. The project commenced on 26th Nov 2009 and the duration of this project now been reduced to 12 months from the earlier 15 months.

MCA Cricket Stadium, Pune

Artist's Impression of the stadium from above

Eden Gardens, Kolkata

A major tourist attraction, Eden Gardens Stadium in Kolkata is one of the largest in the world with a seating capacity of almost 1,00,000. built in 1840 and named after the sister of then Governor General, Lord Auckland, it is India's oldest cricket ground and home to the Bengal Cricket Team and IPL's Kolkata Knight Riders. The first test was played here in 1934 and the first ODI match in 1987.

Over the years, Eden Gardens has witnessed changes from erection of new stands to installation of four gigantic floodlights. To keep up with new media and corporate requirements in today's age of global broadcasting and sponsorship, the venerable stadium needs to be modernised.

The renovation and refurbishment contract was awarded to SPCL in Jan 2010 with a caluse that the work would be completed in December 2010, before the 2011 World Cup. The project is challenging as work has to be carried out amidst stoppages to accommodate cricket match schedule.

The stoppages amounted to 28 days split in:• Test Match vs South Africa: 9 days • IPL3 (3 slots):19daysThe contract value is Rs. 53 crores but is expected to come down to Rs 40 crores.

The major change is introduction of corporate suites for high paying corporate customers. This would result in a decrease the seating capacity, but increase the earnings of Cricket Association of Bengal. The structural steel truss and purlins have also been replaced. Other works in our scope:

• Proposed blocks “B”, “C”, “K” and “L” Foundations, alltiers, structural steel work, doors, windows, cladding,railing, flooring and wall finishes, sanitary and plumbingworks.

• Modification of public facilities in “D”, “E”, “F”, “C” and “H”blocks :a) Dismantling of existing toilets and food court including reconstruction as per new design and drawing.b) Flooring, painting, doors and windowsc) Sanitary fitting and fixtures.

• External Infrastructure:Peripheral roads, Surface drains, Sanitary works, Fire tank,Water tank, Pump house and Storm water sump.

In the Pre-IPL phase, work was concentrated on foundations and structural works in proposed blocks “B”, “C”, “K” and “L”. In the post IPL phase, sanitary and road works were also taken up to augment revenues.

-Eden Gardens Team, Kolkata 04

elements to be casted and erected on site. The precast construction is a challenging job since there are a number of elements which are to be joined to one another and the tolerance allowed is negligible. A partnership with 'E Construct' from Dubai is established for construction of precast elements mainly for the design and methodology. They have requisite expertise in this area. E-Construct had procured the precast moulds from Dubai to achieve the desired standard of quality

• Structural Steel Works: The structural steel works at this project is again a challenging one. The elements used are very different and heavy from regular structures, making them difficult for fabrication and erection. The total scope for Structural Steel work is around 5000 MT and it contributes to more than one-fifth of the total project cost. The stadium is designed in such a manner that structural steel gives

excellent aesthetic appearance to the stadium. The cruciform columns are a special feature in the structural steel work.

• Innovative roof: Innovative roofs have been designed for the stands both to maximize shading and provide a memorable and identifiable signature for the complex. The roofs are designed to be made of tensile fabric.

• Pitch Drainage: The drainage for the ground has been designed such that the entire ground gets dried within 15 minutes even after very heavy rainfall. A dense network of lateral pipes of 110mm dia collects the water penetrating the turf and drains to main pipes of 160mm dia which finally drains off to the inner peripheral drain.

Cost-wise Break-up of the Project:

Stadium Works : 139.19 Cr.Civil works : 81.25 Cr.Structural Steel : 48.98 Cr.Precast Work : 8.96 Cr.Ancillary Buildings : 5.11 Cr.Infrastructure Works : 18.90 Cr.MEP Works : ·29.79 Cr.Public Health : 417 lacsElectrical Work : 1758 lacsFire fighting work : 179 lacsHVAC Work : 327 lacsFire fighting work : 179 lacs

-MCA Team, Pune

Artist's Impression of the stadium from the side

In 2005 Mr. S. Srinivas was deputed as project In-charge for construction of overall project under the guidance of Mr. S C Dixit, at his stage a major work was balance to be completed. This was the time when project started moving towards completion in all respects, from structure to finishes to services to handing over. The leadership of Mr. S. Srinivas & site team efforts has really benefitted in completing the project.

A glance at major quantities for the making, Excavation 30,100 Cum, Cement 11,85,000 bags, Concrete 1,34,795 Cum (M50- Grade), Rebar 20,230 MT (Fe-500, CRS-TMT), Structural Steel 2,800Mt(Rolled & Tubular sections), Shuttering 4,54,800 Sqm (Titan & Doka), Block work 9,81,676 Nos (AAC Siporex), Car park screed 32,700 Sqm, Doors (Wodden & Laminated), Windows (Heavy Sections with Dupont Glass), ACP 38,700 Sqm (Imported from Japan), Copper wire 300 Km, Plumbing Pipes 120 Km, Marble 99,500 Sqm (Imported from Italy), C P & Sanitary ware (Imported from Germany & Italy), etc.

Construction of Tower started around last quarter of 2002 with main entry ramp & foundation works. The 2004 mid to end of 2005 really went dry as no much work progress was observed, as part work was hold for clearance at hill side excavation. Majorly from 2006 the work started in full swing towards completion of structure. In Dec-2007 Tower 1 RCC structure was completed. Now at this time the interior & services works at lower levels was also in initiated. Also the works for podium structure begin in early 2008. The construction of podium was a huge work, as the quantity was more than 50% of tower. The works divided in 4 phases & phase wise work was executed. At end of 2008 podium RCC was completed (The Podium RCC works was executed within a period of year) & by early 2009 the tower 2 structures was also completed. Now works for crown, external façade, interiors & services was in progress. During mid 2009 the client SDC supported by SPRE HO team started directly releasing drawings & decisions required for construction & this facilitated for faster execution. All major works were completed in March 2010, with occupancy certificate in hand. At present customers are doing their fit-outs, some also have fully occupied.

The Site engineering & supporting staff from construction team was around 180 No's at peak time. This staff at project was just as big as running a factory. All departments were well defined with responsibility & authority; regular meeting with project in-charge was conducted for work completion & resolving critical issues.

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SPCL Site team with Project In-Charge Mr. S. Srinivas (Standing in Centre)

Actual Project Photograph as in June 2010

The Imperial, Mumbai

A Journey, It's Making & Challenges in Construction….

When we think of challenge, we think of climbing a mountain, but has anybody thought of building a mountain. Yes this is a story a snapshot of building a mountain, a challenging task, a decade long struggle, rising India to new height, its building the Imperial Towers (61 floors) at Tardeo, Mumbai. A bench marks for Mumbai, not only Mumbai but a benchmark for India too. At present The Imperial is the tallest occupied residential building in south Asia.

The Imperial project, S D Corporation is a joint venture between Shapoorji Pallonji Co Ltd & Dilip Thacker. It's not just construction of twin towers but 14 other building for slum dwellers, enhancing the development & image management for city's view. Renowned Hafeez Contractor is the principal architect & SPCL is the General Contractor.

A quick view of what hidden inside The Imperial towers, a fully residential 61 storied tower, 254M (827') in height with 218 high-end flats, starting area of 1,680Sft of 2BHK to 10,800Sft 5BHK with plunge pool, podium 9 levels reserved for parking of 937 cars; triple height main entrance lobby & landscape at 9th level, a huge clubhouse of 70,000 Sft with five star amenities, top 3 floors (58, 59 & 60) are occupied by pent house which is measuring almost 27,000 Sft with swimming pool. The top portion of tower consists of glazed crown with observation area & above is galvanized structural steel spire.

The Imperial has awarded as Best High-rise development & Best renovation/redevelopment project at the CNBC Asia Pacific Property Awards 2009

The Dismantle of Jaso tower crane was a very critical task to execute; this was first time that a crane of such type has to be dismantled from such height. Jaso crane is one of the biggest telescopic tower cranes with boom of 70M & capacity of 12Mt. The approximate weight of crane was 150Mt . A s p e c i a l c r a n e dismantle contractor from Singapore was enquired. The Singapore contractor had quoted a price of Rs 2.25Cr for dismantle, which was more than the cost of crane. Now Mr. S Srinivas & Mr. P. E. Babu (DGM-PMV) with guidance from Plant Dept HO, had round of technical discussions to reduce this huge cost. Finally it was decided to dismantle the crane with the in-house PMV dept at site. Finally the crane was safely dismantled by SPCL's in-house PMV department from a height of 245 without a single incident. Total 3 cranes were dismantled & a huge saving of Rs 6.75Cr. After safely dismantle of all canes a special incentive & appreciation letter was issued to all concern staff from top management.

Site logistics has been a challenging activity to manage thought the project with initially mass works for excavation, concreting, formwork, rebar & at latter stage for finishing & services works. The storage of material, their movements both vertical & horizontal need to be managed. Only the existing single access road was properly managed for vehicular movement. The foundation works was done with RMC brought from out of site, but this was not sufficient to cater the need of towers, hence an in-site concrete batching 06At The Imperial more that 45 types of imported marble

slabs accounting to almost 11 lakh Sft is used for flooring &

plant of 60Cum/Hr was installed. The form works for structure was stored on structural steel cantilever platform erected just 3 levels below actual work. This helped to reduce cycle time as repetition is major criteria for shuttering. The vertical movement for men & material was taken care by construction elevators. There where 9 construction elevators to fulfill this need. The major disadvantage was in terms of slow speed, as it would take an average time of 30min for one cycle & additional time also required for loading / unloading of materials. A separate lift allocation schedule for usage was implemented for efficient use of lifts. Now when permanent service elevators installation was complete it was used as construction elevators with proper protection to the car. It would be equated like this as 4 construction elevators equals to one permanent elevator. The storage of material was managed with main store room at level 1 & other small storage at upper levels. This would help in easy unloading & shifting of materials. All site offices were accommodated in podium levels of tower with all required operational facilities.

Labor workforce; with very advanced & heavy equipment deployed for construction of towers, it was also supported by sufficient labor strength. The labor strength at peak of construction was almost 2500nos, out of which 1500nos labors were accommodated at site in labor camps. The labor camp was located in lower tower podium area to reduce the transportation time & facilitate early started of work. Welfare facilities such as well-ventilated rooms, ceiling fan in each room, exhaust fan in passages, water filter, neat & clean kitchen area, toilet-latrine facilities and to maintain all this a dedicated team of housekeeping were present all the time on site.

The major concern for Safety at the Imperial was fall from / off, other than this fire, electrical hazards & housekeeping was also crucial, these were taken care by conducting inducting training for all new comers, PPE, site access cards, work permit system, no supervision no work & on site training.

Almost 12,000sqm safety net was being erected at site for fall protection hazards. At project a new system of peripheral net was implemented. Now this system is being used on other projects. As the building was ready & services commissioning works started, LOTO (Lock Out Tag Out) system was implemented.

Tower structure with Cranes (Level 58)

Flat Interior Works (4BHK Linear – Level 30)

The construction of tower (61 floors) was a major part, where achieving an optimum floor cycle was really required to complete the work in timeframe. These only could be achieved with advanced form works system in place, to tackle this imported TITAN form works was used for first time in SPCL. The work went well initially, but as when time restriction (Work only from 9am to 6pm) came in picture where work could be done barely 8 to 10 hrs per day, a minimum floor cycle 7 days was achieved at some stages of work. Concrete of M50 grade was manufactured in site batching plant & pumped with concrete pump capacity of 300m vertical. Reinforcement for column cage was tied at ground level & directed placed at existing columns of tower with tower crane. This technique saved time in terms of tying the rebar's, which really consumed time.

The PMV deployed were amongst the advanced & most efficient. Just to summarize the PMV's major equipments used for construction are batching plant 2 nos (60cum/hr & 30cum/Hr), Concrete pumps (2 nos), boom placer, tower canes (Total 4 nos), construction elevators (9 nos) etc

The Imperial's envelope/facade consists of ACP (Aluminum Composite Panel imported from Japan) & combination window / curtain wall units. Sandwich double laminated Dupont glass (Special heat strengthened glass) is used for windows which can withstand winds of speed 240Km/Hr. Quantity wise ACP is 38,700 Sqm & glass glazing is around 27,400 Sqm for both towers.

The external façade cleaning & maintenance is done with Building Maintenance Unit, termed as BMU. Each tower has a Scorpio type BMU imported from France with 12m boom. A full cleaning cycle will take 3 months for each tower & the towers will be cleaned thrice in a year.

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Elevators are back-bone for vertical transportation in towers. We have 39 permanent elevators to ferry customers. The fastest elevator is 6m/s and a trip would take less than a 1 min. The interior of elevators is a combination of glass, mirror, wood, stainless steel & imported marble. The execution of elevators was on critical path of project, as it would take minimum 9 months for completion; 3 months f o r s h a f t c i v i l w o r k s & 6 m o n t h s f o rinstallation/commissioning. Overall the lifts installation was more critical as there were construction elevators installed in shafts of permanent lifts, so now first we need to dismantle the construction lifts, do all shaft civil works & than only permanent lifts installation would commence. This was crucial as dismantle of construction lifts would affect overall logistics, to overcome this twin cabin construction lifts were installed on external face of building & than only inside construction lifts in shafts were dismantled to make way for installation of permanent. Now when inside permanent elevators were ready, they were protected from inside & used as construction elevators.

Now at this stage when we have handed over a major part of project to clients/customer for fit outs /occupancy, it's like our dream come true. Someone has really said well…“Dream for a building should be twice the height of building”. It was our true dream that kept us really going till completion of project.

After completion of such type of complex project, it is a great achievement for the team at site, as well as for SPCL & entire construction industry of India. More dominantly this presents SPCL's capability of executing such challenging & huge high-rise projects to compete with international market.

–The Imperial Team, Mumbai

Lightning arrestor & Aviation light installation In progress

Work Height: 254M

Completed

dado. Also special gold plated tile are used in some flats. The variety of marble was chosen to suit the flat type & interior layout. The hard-scape & eternal dry cladding works was majorly done with Cobble & granite stone of around 11 types with almost 30 variations in color & surface finish. This major concern for finishing work was to deploy skilled labors, as high class finishing quality need to be delivered. This was achieved by outsourcing from highly skilled subcontracts on item basis & specialized agencies.

There is not much to say about the interior work as it has spoken worldwide after receiving best interior layout/design awards. The imperial has won 7 awards at CNBC Asia Pacific Property Awards 2009, Best apartment layout: 3 awards (4 BHK, 4BHK Duplex & 5 BHK Duplex), Best interior layout: 2 awards (2 BHK & 4 BHK Duplex), Best High-rise development & Best renovation/redevelopment. Recently 3 more awards at Asia Pacific Property Awards 2010 Best Interior design (5BHK Duplex), Best apartment Layout (5BHK & 4 BHK Duplex) are just keeping us in time.

Any building will be dead as historical monument if not provided with required services. Hi-tech services are running in the twin towers. The services are as basic as electrical (Total load of 17 MW - Its just equal as running a large scale industry), fire fighting (Hydrant & sprinkler), plumbing (Hydro-pneumatic systems with PRV's), STP, elevators (High speed. Medium speed & service), CCTV, access control, FAS & PAS, further much automated services like Home automation, IBMS (Integrated Building Management System)etc. Major flats have split type HVAC system, also VRV system is used for larger area of duplex flats & lobbies to reduce electric consumption. Common areas are ventilated with high speed exhaust / pressuring fans. The water requirement for towers is 3,85,000 per day. Rain water harvesting & water recycling is also implemented in towers, this will reduce the overall water consumption. The towers are divided into 6 zones & there are in total 7 service floors in each tower for better serviceability.

The execution of these services was varying from p h a s e t o p h a s e o f construction. At construction stage when the project was running on construction power & water, it was a temporary system, but still it need to serve all construction activities. A more crucial stage was wi tness when the electrical supply was switched f r o m t e m p o r a r y t o permanent power. The transit ion was managed properly & progress was not much hampered. Vertical services runs through shafts were execution was difficult due to limited space. The flats & common area works was well co-ordinated with civil & finishes works, some hiccups were observed initially due to non-availability of work fronts, but improved soon. Major works were carried by specialized subcontractors, where keen supervision was done.

LT Panel Charging

Management System for the year 2010. The award presented to SPCL carries a Shield and a Memento.

Amity is a renowned business school, based out of New Delhi and the occasion was their 7th Global HR Summit. Other award recipients in various categories included prominent organisations such as Maruti Suzuki, L&T, Bharti Airtel, EPIL, Star TV, McDonalds, Axis Bank, etc

Mr. Varghese Mathew, the Corporate HR Head of SPCL, received the award on behalf of the company. He has attributed the award to the joint efforts of the HR Team, and the unstinted support of the top management. Mr. P K Rakheja, Head of the Northern Region of SPCL and the Delhi HR team – Rukshana Haque and Preeti Sehgal also attended the award function which was held in Amity Campus, Noida. The jury also declared, Ms. Rukshana Haque as the Most Promising & Budding Young HR Manager. A proud day for SPCL indeed.

-Vasant Sanzgiri, SP Group Centre

On the 17th of September 2010 Amity International Business School honored a few Indian Corporate Houses for their HR domain Best Practices. Shapoorji Pallonji & Co. Ltd. was the proud recipient of Amity Excellence Award for Performance

Happenings

Amity HR Excellence Award for Shapoorji Pallonji

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Mr. Varghese Mathew, Executive VP - HR inaugurated the program by the ceremonial lighting of lamp. Topics covered on the first day were based on the theme of organization orientation and training, wherein trainees were given an understanding of the company history, business philosophy, lines of business, organisation culture, values, philosophy, practices and structure. On the first day itself, the trainees were informed about the different training modules which they would undergo during the training period. Further, they were also informed about the recently launched leadership program 'ALDEP'.

The theme for the second and third day was methods, systems, technology and resources. On the second day, Mr. S.Y.Karkhanis, VP (Pune Region) presented an overview of the regional business to the GETs.

The third and the final theme was about career transitioning from student to professional. It included speakers who had joined the organisation as GETs in the past. In this session, the current GETs got many of their queries answered by the

This year the Graduate Engineer Trainees joined the Organisation on 1st August, 2010 and were inducted into the organisation through an induction program held at Velvett Country Resort, Khandala. The new batch consists of 74 Graduate Engineer Trainees selected from different colleges.

GET Induction Program, 2010

Mr. Varghese Mathew lighting the inaugural lamp

GET 2010-11 Batch

(L to R) Ms. Rukhsana Haque, Mr. Satnam Singh, Mr. Gurinder Singh, Mr. Varghese Mathew & Ms. Preeti Sehgal

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along with the Best Presenter honour, two more special awards were recommended by jury members and the results are as under:• Best Presenter: Anurag Pal (Ahmedabad- Construction)• Special Jury award:1) Azim Gunderwala (Hyderabad- Construction)2) Rajshree Sarkar ( Kolkata- Real Estate)

In recognition of his efforts and dedication, Mr. Sandip Mahata (Sr. Manager, Process, EPC) was chosen as the Best Mentor of the year. All prizes were given away by Mr. Cyrus Mistry on the evening of 9th Sept. Mr. Cyrus stressed the importance of learning by informing the GETs that learning has not come to an end with the Graduation Ceremony but it will depend on the willingness of the GETs to learn from all possible sources. Mr. M.D.Saini, Mr. Varghese Mathew and Mr. Jayant Oswal also spoke on the occasion. Mr. Kaustau Ghosh shared a few words on the excellent presentation done by all the GETs on behalf of the jury members. The award distribution ceremony was followed by a lively Question/ Answer session where GET's got clarification on many of their queries right from Mr. Cyrus Mistry. The event concluded with a cocktail dinner.

-Prashanti Kutty, SP HO

The Project Presentation by the Graduate Engineer Trainees (GETs) of batch 2009-10 was held at SP Infocity, Pune on 8th & 9th Sept 2010. This year 09 teams from Construction Division (8 representing regions + 1 representing EPC) were competing for two prizes of best presentation. Also 03 teams representing Real Estate Division competed for the best presentation.

This year too regional eliminations were conducted (except for Chennai & Hyderabad region which had only one team) to select the best team to represent the Regions. So out of total 227 GETs only 68 could make it to the finals at Pune. The teams were allotted 45 minutes to present their understanding on the performance of and lessons learnt on assigned project before the jury of 4 senior officials- Mr. Debasis Mitra (Sr.VP. Operations), Mr. Kaustuv Ghosh (GM, Construction Methods & Planning) , Mr. Prabal Kansal (Add. GM, Strategy) and Mr. Sohan Mohanty (Add. GM, Training & OD). Mr Jayant Oswal (COO, SPRE) was on panel for the Real Estate presentations.

This time the efforts made by all the teams were highly commended not only by all the jury members but also by the members of competing team. Almost every team performed over the expectations and made the platform difficult for jury members to select the best ones. But finally, to conclude the competition, jury members had to select the best and winners were decided as under:• Best Presentation (Construction)- 1) 1st Prize: Ahmedabad (TATA Nano, Sanand)2) 2nd Prize: Hyderabad (EMAAR)• Best Presentation (Real Estate)- 1st Prize: SP Infocity Pune ( Pune+ Chennai)In addition to above two winning teams for construction division, jury members did share that EPC team had also prepared very well but lost the 2nd prize to Hyderabad team with marginal difference.

Even in case of selecting the Best Presenter, many team members presented extremely well and the judges again found it difficult to choose just one GET as Best Presenter. So

GET's Project Presentation

After the group Induction, the trainees have joined their respective regions. They would now undergo an intensive on-the-job training over the next one year before getting absorbed into the regular rolls. We wish them a bright future in SPCL!

-Sohan Mohanty, SP HO

speakers who themselves had been GETs sometime back. The experience sharing should prove beneficial to them in the long run. Further, a half-day workshop on 'Campus to Corporate' was organized on the last day of the program. The trainees took part in various group exercises which helped them to understand the Do's and Don'ts of corporate life.

Mr. Mukesh Rao introducing the Best Mentor-Mr. Sandip Mahato (standing at extreme right)

The winners from construction sector - Ahmedabad Team

Mr. MD Saini addressing the gathering

10

As a part of the initiative launched by Group Centre, the Second Shapoorji Pallonji Practice Sharing Forum was held on 22nd July, 2010 at Sunville Banquets, Mumbai. The theme was to share practices in the area of “Finance and Information Technology”. Executives from Finance and IT functions of our Group Companies like SPCL, SP Real Estate, SP Fabricators, Sterling and Wilson, AFCONS, Forbes, Eureka Forbes, NextGen etc; were present for the forum along with Group Centre Members and Mr. Cyrus Mistry.

After the introduction and welcome speech by Mr. Vasant Sanzgiri, Mr. Mahesh Tahilyani welcomed the gathering and initiated the discussion on the opportunities in areas of Finance & IT and how Finance & IT organizations use the IT Framework to install processes and controls across the business for effective results. He also mentioned of SP Group's endeavor to synergize effectively to create value for the group. The importance of keeping abreast with latest trends in the professional domain of finance was also emphasized.

SP had the pleasure of having amongst us Dr. Samiran Chakraborty, Head of Indian and Global Research, Financial Market and Mr. Abhay Ketkar, Director Project and Export Finance from Standard Chartered Bank who shared their candid views on Current Macro Economic scenario on the financial indicators of India, China, Middle East. Current trends of financial / structuring deals in INFRASTRUTURE SECTOR to optimize value for shareholders were also shared. These sessions were highly appreciated by the audience.

Ms. Sunetra Ganeshan, Forbes, presented “Shared Services” process in Accounting followed at Forbes and explained how certain key accounting processes were centralized and standardized under their newly formed Shared Service

Group Practice Sharing Forum II

Department. She explained the benefits of standardization and unification of processes derived from this initiative.

Mr. Sandeep Desai, AFCONS, shared practices followed in IT on “Document Management System” and “Sub-contractor Tracking”, which enabled their organization to manage the processes better and resulted in better efficiencies.

Mr. Aniruddha Choudhari, Sterling and Wilson, presented the case study of “SAP Implementation” and the key challenges faced by them during the implementation process. He also shared how implementation of SAP had helped improve upon the business processes and provide better view on the key performance indicators.

Following this, Mr. Darak, from AFCONS shared the soft practices on “Relationship Management with Lenders”, in the areas of Banking, Internal Treasury Management and Insurance and the benefits derived from such relationships. He outlined the process of Relationship Management and explained how a simple process of being transparent, proactive, timely, honest in dealing etc. is being utilized to create a competitive advantage and substantial goodwill with our key lenders. He also mentioned that the awareness of developments across Group companies also help the respective companies to build up the case for a better relationship between the lenders and the Group.

Mr. Adi Shroff, EFL, spoke about “Business Transformation and Information Technology” in Eureka Forbes. He further briefed the gathering on the four pillars of Information Technology i.e. Business Transformation, Software Development, Infrastructure Management and Application Maintenance support and explained how these could be used to leverage and create an efficient business process environment. He effectively explained by given examples used within EFL about how close linkage between process and technology is important to ensure coordinated solutions to business challenges.

The session concluded with a presentation on “Sustainable Business Process Improvement” in SPCL by Mr. H. J. Tavaria. He spoke on his experiences of implementing an ERP system across SPCL and how the rigor of the processes could result in an effective implementation and also result in effectiveness of control over the processes irrespective of the ERP in place.

The next practice sharing forum on “Functional Expertise and Technology” theme is scheduled for October 2010.

-Vikas Agarwal, SP Group Centre

Mr. Mahesh Tahilyani welcoming the gathering

The attendees of the forum

11

The Handing Over of Keys at SP Shukhobrishti, Kolkata

On the 6th of September 2010, the ceremonial handing over of keys of the first lot of apartments of SP Shukhobrishti, the mass housing project of SP Real Estate, took place in New Town, Kolkata. This lot comprised of 1,500 LIG units. This event was covered by most electronic and print media of the region.

The Chief Minister of West Bengal, Mr. Buddhadeb Bhattacharjee was the guest of honour on the occasion. He personally handed over the keys to seven flat owners, much to their joy. Speaking on the occasion, Mr.Buddhadeb Bhattacharjee applauded the effort of creating such low cost housing with all modern facilities and congratulated Shapoorji Pallonji on this commendable achievement. The ceremony was presided over by Mr. Gautam Deb, the Minister of Housing & Public Health Engineering Dept., Govt. of W.Bengal. In his welcome address, Mr. Saurabh Das, MD, WBHIDCO said that every new satellite township is symbolized by an iconic project that defines the character of the place and expressed his belief that SP Shukhobrishti was going to be that iconic project of New Town.

The event had a large presence of dignitaries which included Mr. Abdur Razzak Mollah, the Minister of Land & Land Reforms, Govt. of W.Bengal, Mr. Abdus Sattar, the Minister of State for Minorities Development and Welfare & Madrasah Education, Govt. of W.Bengal, and Mr.Rabindra Nath Mondal, Member of Legislative Assembly, W.Bengal.

The proceedings began with some melodious songs by the famous singer of the region – Mr. Shibaji Chattopadhyay. Mr. Kekoo Colah, CEO, SP Real Estate welcomed the apartment owners to their new abode and also gave assurance of the finest quality and form that is associated with any Shapoorji product. He also requested WBHIDCO and the Govt. of W.Bengal to review and improve the existing communication and infrastructure facilities of the project by including some mass transit bus lines and other required services. Mr.Gautam Deb said this project, besides providing affordable housing solution, will also create job opportunities for the local population. He also declared that for improving connectivity to the project, WBHIDCO had plans to procure around 10 buses.

SP Shukhobrishti is the country's largest mass housing project, which will have a total of 20,000 units in the LIG and MIG segments, spread over an expanse of 150 acres of land. In addition it will also feature various amenities such as retail stores, club facilities, medical centre, school etc. With more than 70% of the land area open to the sky, green corridors, extensive landscaping and abundant greenery, SP Shukhobrishti is not just a beautifully executed project but an eco friendly one too. When completed, it will be home to a population of around a lakh people.

-Ranjan Sengupta, SPRE Kolkata

A view of SP Shukhobrishti Mr. Rana Gupta, regional head of SPRE with the dignitaries

(LtoR) Mr. Kekoo Colah, Mr. Buddhadeb Bhattacharjee,Mr. Gautam Deb, Mr. Abdus Sattar & Mr. Abdur Razzak Mollah

The Chief Minister handing over the keys of the flat to theowner

12

Cheques of Rs. 3,000 each to the toppers and Rs.1,500 each to the second rank holders were given by the Principal, Col. A K Mukherjee. Mr. Bijan Bala (Delhi) in the Finishing Stream and Mr. Akbar Ali (Kolkata) in Formwork & Steel Fixing Stream were the toppers. Mr. Bablu Kumar Pandey (Pune) and Mr. Asish (Kolkata) bagged the 2nd places respectively. With this batch, the school has touched the 100 mark in terms of the number of upgraded supervisors and has in total trained more than 175 supervisors for all the regions of SPCL.

Earlier, in August, the Group HR Head MrVasant Sanzgiri paid a visit to the school. He addressed the trainees and stressed on the importance of training & shouldering of additional responsibility by the supervisors on site. Mr Joerg Meyer, Quality Expert from the Head Office also visited the school. He observed the trainees during group exercises on Engineering Problems and interacted with them individually.

-Col A K Mukherjee, STC, Kolkata

The 5th batch of Supervisor Upgradation Course passed out on the 18th of September 2010, from Supervisor Training Center, Kolkata. A total of 18 Supervisors from all the regions were trained during the 10 week course in two streams - Formwork/ Steel Fixing and Finishing.

Supervisor Upgradation Course - Batch 5

credited more quickly to their bank accounts. He also declared that the accounts departments would aid the sub contractors in registering in service tax, provident fund and income tax departments.

Mr. Rakheja alongwith Mr. K.K.Knaji, Mr. Shammmi Khurana, Mr. Manoj Dubey, Mr. Amit Dasgupta, Mr Rahaman and Mr. Vimal saroha distributed members and wool shawls to the participating sub contractors. Certificates of appreciation were sent to all sites for distribution to the PRW subcontractors.

The meet concluded with cocktails and dinner which was enjoyed by the PRW subcontractors and senior company officials.

-Gautam Sarkar, Delhi

IIT Piece Rate Work (PRW) subcontractors (Labour Subcontractors) attended the meet hosted by Delhi. Regional office on 31st July 2010 at Grand Vatika, Gurgoan, Haryana.

The meet opened with the address by Mr. P.K. Rakheja, senior Vice President. Mr. Rakheja highlighted the importance of PRWs in construction and updated the gathering on their current status and future plans. Terming the pRWs as “good partners in our success and future growth,” Mr Rakheja announced cash awards for the PRW sub contractors. The awards, would be based on the average labour strength maintained at the site throughout the year commencing the financial year.

The awards are:1) Rs 50,000 for an all year average strength of 50 lobours at a site2) Rs 1,00,000 for an all year average strength of 100 labour at a site3) Rs 2,00,000 for an all year average strength of 200 labour at a site

Mr. Jatindaer Grover, (Addl. GM) advised the sub contractors to go for ECs facilities in their basic to get their payments

PRW Subcontractors Meet, Delhi

Col A K Mukherjee presenting cheque to the topper of Formwork & Steel Fixing Stream, Mr.Akbar Ali from Kolkata region

Mr. Joerg Meyer and Ms. Usha Venkatesan with the students of Batch 5 & school staff

13

Inauguration of new offices

SP Infrastructure Capital Co. Ltd.The Infrastructure Business Group of SP (SP Infra) has been expanding its activities and has secured key project developments in the road, power, port and mining sectors. Recently 'SP Infra' moved into its new spacious premises where the interiors were done by SP CMG to high standards in record time and on 30th August, Phase I of SP Infra's

business offices were inaugurated. It was a clear testimony of the support of the entire SP Group when the inaugural lamp was lit by our revered Chairman and Managing Directors of SPCL. Group Centre Members were all there to wish the very best to this fledgling but significant arm of the SP Group. The SP Infra team wishes to thank all those MADE IT HAPPEN on time.

-Mukundan Srinivasan, SP Infra

SP Investment Advisors Pvt. Ltd.

SPIAPL was set up in April 2010 for advising third party overseas institutional equity funds on investments into the SP Real Estate projects as well as third party developer projects with the objective of generating attractive returns for these investors. We look forward to SPIAPL establishing SP Group's strong and long term presence in the Fund Management vertical.

-Hutoxi Saher, SPIAPL

The new office of Shapoorji Pallonji Investment Advisors Pvt. Ltd. became operational on the 30th August 2010. It is located at Mittal Court in Nariman Point at Mumbai. On the 27th August, 2010, a “Jashan” (Parsi religious ceremony) was conducted at the premises marking its auspicious opening.

Mr. Pallonji Mistry lighting the inaugural lamp

SPIAPL Team with Mr.Shapoor Mistry, Mr.Cyrus Mistry and Mr.Jimmy Parakh at the inauguration

Release of Site Policy Manual

A comprehensive Site Policy Manual covering all aspects of statutory compliances has been prepared and formally released by Mr. M. D. Saini & Mr. S. C. Dixit recently. The Manual is an answer to many critical compliance issues which are relevant for the Project Managers as well as the Admin Personnel. The Manual is written in a simple and non-legalistic language along with a section for FAQs. Subsequent to the release of the Manual, Mr. Lalit Jaywant, General Manager – IR & Admin has conducted a series of workshops for the Sr.

Project Management team and for the Regional Admin staff. It is hoped that this document will act as a handy reference book for all involved in statutory compliances.

The whole project was completed with active involvement of Mr. Lalit Jaywant and Mr. Anil Deshpande.

-Varghese Mathew, SP HO

Second phase of SP Real Estate office premise becomes operational

The second phase of the SP Real Estate office premise became operational on 23rd of September, 2010. This phase is also located in the B-Wing of SP Centre at Colaba and is connected to the first phase. A small “Puja” was performed to mark the opening of the new office. This ceremony was attended by the entire real estate team including the CEO - Mr.Kekoo Colah, all heads of departments and the staff. The new office follows

the same basic interior décor pattern as the first phase. It also includes a small cafeteria space. The new premise will presently accommodate personnel from the departments of Legal, HR, Liasioning and Accounts. The total seating capacity of the SP Real Estate office has gone up to approx.90 with the addition of this new space.

-Saurabh Chaturvedi, SPRE HO

SPRE Office Cafeteria SPRE Office Phase 2

(Lto R) Mr. SC Dixit, Mr. MD Saini & Mr. Varghese Mathew releasing the site policy manual

14

15

SPCL, H1 Emaar site,Gachi Bowli, Hyderabad donated 15 sets of rain coats to police personnel of Raidurg police station in special recognition of the services rendered by this police station.

This police station retrieved stolen material & hand tools and resolved theft cases which had occurred at this site apart from offering assistance in labour welfare cases. This police station has always rendered their best services and help when ever required, with a smiling face. On SPCL's request, they also commenced night patrolling near the labour colony.

The tokens of appreciation were handed over by Mr. Gautam Das, Addl. General Manager, H1 Emaar project .

-Sriram Bidayat, Hyderabad

Donation of Raincoats, Hyderabad

Independence Day Celebrations, Hyderabad

India's 66th Independence Day was celebrated with a lot of vigour at various labour colonies across the Hyderabad region. Almost 2,500 workers, their families and staff members actively took part in celebrating the day. Flag hoisting ceremonies along with distribution of sweets were carried out at most sites. Some of the workers delivered informative

speeches on the freedom movement and spoke about the great leaders of the freedom movement. They also recited patriotic verses and dedicated songs to these great names. It was great to see such enthusiasm and patriotic feelings amongst the workers.

-Aziz Tayyaba, Hyderabad

The I-space Table Tennis Tourney 2010

The inaugural I-Space Table Tennis Tourney was held at SP Infocity Pune (at the iSPace club) on the 27th, 28th & 29th of July. The tourney was open to all employees of organisations on the campus and was held primarily to enhance awareness about the club facilities.

Approximately 60 entries were received for the various events scheduled. These included Men's & Ladies' Singles, Men's & Ladies' Doubles & Mixed Doubles and a Team Event. All matches were best of five 11 point games. Mr Arun Bavde, a veteran from the fraternity was the chief referee. He has more than 25 years of experience and is actively involved in playing at tournaments of district & state levels as well as refereeing at various tournaments around the state.

Mr Gautam Das handing over the raincoats

Flag hoisting ceremony in progress at Aga Khan Site Flag hoisting at ITC Bhadrachalam Siteceremony in progress

Mr. Shailesh Korgaokar presenting the trophy to the winner of Ladie's Singles

The entire event was conducted in the iSport zone at the club. All three days witnessed a very supportive crowd who cheered & encouraged each point that was scored. The Men's Singles final between Abhishek Kumar & Nitin Kulkarni (both from IBM) was a best of seven cliffhanger which went up to the sixth match. The title was eventually won by Nitin. The Ladies' Singles final was also a keenly contested match between Shweta & Vaishali (both from IBM) & Shweta emerged the winner of the title.

The tourney concluded with the prize distribution ceremony and the vote of thanks by Mr Shailesh Korgaokar, GM Hospitality (I-Space). All winners & runners up were given trophies & honorary memberships of the Health Club at iSpace Club.

-Shailesh Korgaokar, SP Infocity, Pune

It was conducted under the supervision of Deenanath Mangeshkar Hospital, Pune, one of the city's premier medical institutes. The blood bank team, led by their PRO Mr Arvind Dhurve & the technicians, were ably guided by their chief pathologist - Mrs Durwankar.

The drive received an encouraging response. A total of 160 units of blood were collected in the two days, which, was far beyond expectations, as stated by Mr Dhurve. Encouraged by the response he expressed his desire to conduct regular blood donation drives at SP Infocity in the years to come.

SPCL will have access to 10% of the donated units for allotment to anybody in need of blood (within a radius of 5 hrs road travel time). This requirement will be met with by the blood bank of the hospital on request sent by the SPCL HR department and prescription of the treating doctor.

-Shailesh Korgaokar, SP Infocity, Pune

The first blood donation drive at SP Infocity Pune was conducted on the 10th and 11th August, 2010.

Blood Donation Camp at SP Infocity, Pune

“No Liquor” campaign, Pune

Alcoholism is one of the major concern areas in many construction site labour camps. An awareness program was held at the TCS Pune site on the eve of Independence Day to educate the workers about the negative effects of this habit. The event was held in association with the NGO – Muktangan.

The event featured a talk accompanied by a slide show followed by a question answer session. Over 2000 workers were present and most of them actively participated. The NGO has also offered to train SPCL staff members who are interested in counseling.

-Smita Wadkar, Pune

Blood Donation Drive in progress

Workers attending the program A banner at the event highlighting the ill effects of alcoholism

16

Introduction to OHSAS 18001

Towards Excellence

OHSAS 18001 is an international specification which defines a set of requirements for an Occupational Health & Safety Management System which would be suitable for any kind and size of organisation. OHSAS 18001 was developed by a committee of interested parties including national standards' bodies, certification bodies, learned bodies and industry representat ives. Occupational health and safety management system enables companies to address issues in an effective manner.

There are number of Occupational, Health & Safety Legislations, which cover the health and safety related components, which play a vital role in the legal framework of the business world. An effective Integrated OHS Management System, shall facilitate an enterprise to identify and address all such gaps.

In view of the above, the top management has decided to implement an Occupational Health & Safety Management System (OHSMS) in our organization.

Not only does an effective Safety Management System (SMS) improve existing and establish new controls, it also installs and drives a system of continual improvement in Occupational Health & Safety performance.

Without a formal management system in place, issues tend to be tackled on an ad-hoc basis or in a fire-fighting manner, simply attacking each issue as it arises. Similarly, simple auditing of an organisation's activities, identifying its health and safety problems, and then resolving them, could well mean that you could come back a year later to find that all of the problems have reappeared.

The basic approach taken within OHSAS 18001 is the familiar mechanism of PLAN - DO - CHECK - ACT and it systematically requires the organisation to:• Detail an Occupational Health & Safety Policy applicable

to its operations• Identify the OHS hazards and risks which the

organisation needs to manage• Identify the legal and similar constraints on the

organisation• Define and implement the means of managing these

issues and requirements• Set up the means of effecting continual improvement in

the organisation's occupational health & safetyperformance

• Check and review the effectiveness of controls andimprovements

This approach means that OHSAS 18001 can be applied to any type and scale of organisation. An OHSAS 18001 management system will mean that:• You understand all of the hazards and consequent risks

your organisation poses to employees and neighbours• You know what you are doing to manage and reduce or

eliminate these risks• You put good Occupational Health & Safety management

into all your future plans and the heart of your business

MAIN REQUIREMENTS1) Identification of Legal Requirements2) Establishing & maintaining Safety Objectives3) Establishing & maintaing OH&S Management Programme

for achieving its objectives4) Emergency preparedness & response to incidents and

emergency situations5) Establishing & maintaining procedure for defining

responsibility & authority for handling & investigation ofaccidents, incidents, non-conformances & audit.

An OHSAS 18001 Safety Management System provides for the development of a system of inter-linking processes. It is a simple and effective toolkit of mechanisms for managing Occupational Health & Safety issues in any kind of organisation. It is only prescriptive in terms of what must happen, leaving the how to the organisation to decide or devise for itself.

Structure of OSHAS accd. to 18001

17

ContinualImprovement

Managementreview

Measurementand

Evaluation Implementationand

Operation

OSHASpolicy

Planning

ManagementReviews

Policy Planning

Checking & CorrectiveActions

ImplementationOperations

Act•How to Improve next time?

Plan•What to do?•How to do it?

Check•Did things happen according to plan?

Do•Do what was planned

--OSHA Risk--Legal Requirement

--Objectives--OH & S Programe

--Structure &responsibility

--Training--Communication--Documentation

--Document & recordcontrol

--Operational Control

Response plan--Emergency preparedness &

Measurement--Monitoring &

--Non confeormanceCAPA

--Incident & accidentsinvestigationsRecordsAudits

THE BENEFITSSome of the key benefits of an OHS Management System are outlined below:

Operational point of view -• Identifies the overall health and safety hazards and risks • Assures safe & healthy working conditions for working

people• Enhances awareness on emergency preparedness &

response • Reduces number of accidents & thus lost working hours• Identifies the OHS legal gaps and addresses the

It is no use saying, we are doing our best; we have got to succeed in doing what is necessary

Sir Winston Churchill's Theory is indeed powerful which fetches the results, when practiced religiously.

Proposals and presentations always play an imperative role in successfully achieving the desired goals of sales strategy as it involves all the elements necessary for winning. It's relevant to mention what Aristotle had quoted-

“Of the modes of persuasion furnished by the spoken word, there are three kinds. The first kind depends on the speaker's 'personal character'; the second on the art of putting the audience in to a 'certain frame of mind'; and the third on 'the proof, provided by the words of speech itself'”

At Design & Build (D&B), the proposals are pivoted on the insights shared by client themselves on; what their requirements are. D&B endeavors in ensuring that necessary support is provided to the client to make them share their requirements; especially when the client finds it difficult to define the exact requirements. D&B believes that it is very important that how the case study is presented by the speaker. The case is presented in such systematic manner that persuades the client to share his requirements very clearly. Here the interpretation in literal manner makes the matter crystal clear and leaves no room for the ambiguity. The words, during presentation always, created the ripples around, for reaping the benefits in terms of 'Time and Cost'.

For example the CAN PACK, one of our potential client who was initially insisting for the BOQ but by using our persuasive techniques we could successfully change his mind set and made their representative provide us with necessary inputs on their exact expectations and the proposal we submitted was explicitly based not on BOQ rather on- • Clients inputs• Concept drawings• Area statement• Specifications• Scope• Exclusions• Commercial conditions &• Time schedule

Thus, the matter was successfully perused without BOQ and even resulted into client developing improved confidence in Shapoorji Pallonji's way of dealing with it. Of course, for internal monitoring purpose, we did work out the BOQ. The danger in furnishing the BOQ lies ahead, when it is circulated to other competitors for inviting the commercial proposals which, at times could prove detrimental to the organization.

Thus, the proposal was put forth with great collaboration & confidence incorporating exact requirements indicated by client's representative and strengthened the “Design & Build Project Delivery System”.

The favorable results virtually made the entire proposal team to think about the sanctity of Aristotle's statement as it helped successfully in practice. Another imperative, the 'Intuition' also contributes to a great extent. In Albert Einstein's words, “The only real valuable thing is intuition” It does occur while constituting the varied elements of the any business proposal. The comments of the audience are needed to be taken positively with a belief that each and every person in audience posses some special inherent capability and points made by them can certainly clarify their expectation in detail and also can add significant value to our proposal.

Few things to be remembered for making effective proposal:• FOCUS on the Theme,• REAP the benefit from interactions,• SHARE BOLDLY the case studies and problems

encountered,• MENTION the strengths and success,• HIGHLIGHT THE BENEFITS with customized language

to focus on needs from the client's point of view.

Last but not least; let's always bear in mind the motivational quote by Thomas Jefferson, who asserted, “It takes time to persuade men to do even what is for their own good”.

With this in mind, let's follow that the proposal is to be made clear, concise and organized because, eventually in business you get what you want by giving other people what they want…

-J P Rao, Design & Build Div

Persuasive Proposals and Presentations

compliance to regulatory requirements hence we will besure that we have identified and understood all the legalrequirements affecting our business and we will be surethat we comply with them all.

• Demonstrates organisation's commitment towardsbetterment of society

Commercial point of view – • Eliminates or minimized Risk• Facilitates in the reduction of insurance premium • Increases productivity by boosting morale of the labour by

way of Safe Working Environment-Omkar Bendre, SP HO

18

Focus on our group of companies

Mr. Ashok Barat takes over as the Vice President of the Bombay Chamber of Commerce and

Industry

In its long history of nearly 175 years, the 143 year matured

relation of the Bombay Chamber of Commerce and

Industry (BCCI) with was cemented further when the latter's

Managing Director and CEO, Mr. Ashok Barat, took over as

the Vice President of the Chamber for the year 2010-2011.

Mr. Ashok Barat is also a Fellow Member of the Institute of

Chartered Accountants and a Fellow Member of the

Institute of Company Secretaries of India.

A gold medallist of the University of Allahabad, Mr. Ashok

Barat began his corporate career with Hindustan Lever

Limited. He has worked in various capacities of increasing

responsibility in India and overseas with Pepsi, Electrolux,

Telstra and Heinz. He has contributed significantly on various

committees of the Bengal Chamber of Commerce,

ASSOCHAM and Institute of Chartered Accountants of India

and a Visiting Faculty at IIM, Lucknow. The BCCI has nearly

2000 members comprising of large and medium sized

companies who contribute almost one-third of the country's

GDP in manufacturing and services. With its motto of

'Leadership in Business', the Chamber provides several trade

and advisory services.

19

World Cup Football is a Global event , raising adrenalin

among fans and stoking fires in the bellies of teams to fight

aggressively with competitive and dynamic strategies to Win

on the Field. Team EFL worked together to launch a

campaign Kick Out The Competition while the fight was on

for the World Cup from 11th June to 11th July 2010.

Designed by the Euroshare Team, this month long field

activity was aimed at all four EFL Verticals and the Support

Functions and for the first time engaged Business Partners,

Dealer friends and Corporate Customers spanning all

regions. The objective was to play Total Football, score goals

and win against the competition. Team formation was based

on the criteria of cross functional team building.

Every engagement that resulted in a placement of an EFL

product was to be counted as a Goal.

Depending on the level of difficulty in scoring, there were

weightages / bonuses added to the goals. A Team consisted

of 11 players drawn from a pre decided combination of

verticals and support function members . The players need

not be located in the same town or city; but they had to

be from the same Zone. Six regions played this

tournament. There was no restriction on number of teams

per region. However team formation criteria were specified

to include all verticals and support functions in the team. The

team players had to collectively maximize their score to

out- perform other teams.

The Game objectives were devised for maximizing

customer acquisition, bringing back lost customers, replacing

competition products, conversion of AMCs from

unauthorized local service operators etc.

Region 2- (Rajasthan & MP) Region 3- (West Bengal, Orissa,

Bihar & N.East) and Region 6 (Tamil Nadu & Kerala)

competed fiercely to KICK OUT COMPETITION and

increase GOALS.

The winning team will qualified for a prestigious specialized

training program organised by a premier Training Institute.

Some Highlights :

• First KM event where teams included – Dealers at retail,

Institutional Customers and Business Franchisee as team

players widening the circle of influence of KM in

teamwork.

• Corporate customer HDFC from East was a team player

and contributed goals by urging their employees to buy

EFL products for healthy and safe homes.

-Shubha Ashraf, Eureka Forbes

Tournament with a difference : Kick Out The Competition!

4. spreads awareness on benefits /

costs / methods of Rainwater Harvesting. We have reached

over 1350 housing societies during the last 6 years, and been

able to save 600 Million litres of rainwater annually and plan to

reach the 1 Billion mark soon.

C. Marketplace Initiatives by Incorporating Social Concerns in

our decisions:

Eureka Forbes took a major decision while setting up its Water

Purifier Manufacturing Facilities in Dehradhun to ensure that it

was environmentally friendly and sustainable. It is the World's

1st Water Purifier Manufacturing Unit that is Leeds Gold

compliant. Setting up a LEED GOLD Certified Manufacturing

Facility was a singular message to Eurochamps, to customers,

to partners and to the world at large that Eureka Forbes

practices what it preaches. This is important since the nature of

our products is about restoring the environment and removing

contaminants.

At Eureka Forbes we have always tried to fulfill our obligation

to society. When we decided to franchisee out our post

installation support we give priority to ex-servicemen and

women. More than 65% of our franchises are women and this

has brought a lot of stability to our operations. We have

recently tied up with Mirakle Couriers which is a Courier

Service started in Mumbai that has as delivery persons 'hearing

impaired' youth. We have contracted them for delivering

Invoices/ AMC Reminder Letter to our customers in Mumbai

where they operate.

D. Workplace Initiative: Within Eureka Forbes we practice the

same philosophy as that with our customers – “Friends for

Life”. We base it on 4 tenets of Caring, Sharing, Trust &

Respect. We consistently reinforce these through our

practices. We provide employees hardship loans, medical re-

imbursements for relatives and benefits beyond the statutory

requirements. We provide employees opportunities for

higher education at every level. We enhance their standard of

living of our employees through incentives, Own Your Bike,

Dream Home, Own your Computer etc.

At Eureka Forbes, CSR is a way of life in our policies, practices

and actions. We go beyond the traditional view that CSR is

philanthropy or community involvement. We include the

workplace, marketplace in addition to environment and

community and all our actions are towards becoming a Socially

Responsible Corporate and a 'Friend for Life'

Euro Rainwater Harvesting: At Eureka Forbes being a Socially Responsible Corporate is a

way of life. We have always strived to provide a Safe, Secure

and Healthy environment in the four dimensions of

Community, Environment, Marketplace and Workplace.

A. Community Initiatives: EFL reaches out to communities in

multiple ways- by installing water purifiers in public places like

Hospitals, Railway stations & Bus stands, Public gardens,

Cinema Theatres, Police Station etc. EFL sets up water kiosks

when natural disasters like earthquakes and flood occur.

With the Security situation being as it is today, we have set up

'customer confidence centre' in 8 cities to help the customer

verify the genuineness of the person at the door.

The Rotary Club of Bombay in particular has been a major

partner in the initiatives in Mumbai.

• 2006 - The first 'Enviro Park' in India was set up at Dadar

• 2007- '5 Point Water Conservation Pledge' was unveiled.

• 2008- The 'Citizens Water Helpline' was set up

• 2009- 'Reed Bed Natural Water Re-cycling' system, using no

electricity, was set up for inmates of the hostel of the Victoria

Memorial School for the Blind'

• 2010 - Launch of 'Water Wonderful World' an online portal

for water conservation and providing a forum for those

involved in projects for providing safe drinking water in the

country.

B. Environment Initiatives: In the year 2000, as the new

Millennium unfolded, EFL formed a public charitable

organization named Eureka Forbes Institute of Environment

(EFIE). It has 4 programs:

1. Euro 'e' Index: (Pollution Watch). EFIE measures air pollution

every day in 12 cities round the country and gives the data to

NDTV who telecast the “Pollution Watch” bulletin - This is a

first in the world program of educating society about pollution.

Since 2006, NDTV has been carrying “Water Pollution”

report based on the samples of groundwater (borewells )

taken in 14 cities.

2. Euro Enviro Quiz: “Euro Enviro Quiz” for school children was

launched in 2003. We reached 1,40,000 children in 170

schools across 12 cities. Over 5,00,000 students have been

exposed to this program since its inception.

3. USE Course: The USE course (Uniting to Safeguard the

Environment) is specially designed for corporate employees to

understand Climate Change and Global Warming. EFIE has

conducted the USE course for Corporates like BPCL, TCS,

Deutsche Bank.

Corporate Social Responsibility- The Eureka Forbes way….

20

Your Space

•

ways. You cannot just get off at any point. It must be a part of

your everyday life in order to keep the momentum and

attention you need for it to be successful. You cannot afford

to be non responsive, inconsistent or nonexistent after a

while. It creates a serious negative vibe and is a wasted

effort.

• There has to be a dedicated team of skilled and informed

personnel whose sole job should be to monitor the online

space to create the necessary presence and to interact with

people with respect to the concerned brand, product or

service.

• You cannot just depend on social media; you must integrate

it with other vehicles of marketing. While social media

creates awareness, it will not start selling your products

tomorrow.

• Reflect you brand's personality. There are no "right" or

"wrong" rules when it comes to social media, only

experience can determine what will work.

Today, the social media platforms are attracting marketers due

to the sheer volume of users and the rapid growth in these

numbers. It is no longer just something that the teens use to

interact with each other and for recreation. Social media has

emerged as the new face of online presence, both for

individuals and for organisations. Headhunters use it for

recruitment, companies use it for brand awareness, marketing

and feedback, individuals use it for connecting, recreation and

sharing and what drives this all is easy access to an economical

platform for communication. This is the future of marketing.

Here are some numbers to give you an idea about the

volumes that some of these platforms command. Though US

still has a lion's share of these numbers, other countries

including India are moving up in numbers rapidly.

• Facebook: Over 500 million active users. India has over 13

million users. Expected to triple by 2015 as per a BCG study.

• Twitter: Over 75 million users worldwide. India has an

estimated user base of over 2 million people. Signups have

increased over 100% in India in 2010.

• YouTube: Over 48 million users worldwide. Approx.13

hours of video content is uploaded every minute on

YouTube.

• Linkedin: Over 65 million users worldwide.

-Saurabh Chaturvedi, SPRE HO

The social media bandwagon is like riding a tiger in someThe online world is changing and it is changing fast. Till

yesterday, if you had an online identity, it meant you had an

email address and if you were very tech savvy or an

organization, you had a website. That was the final frontier. But

that was yesterday…and in the digital world, yesterday means

an era long time back!

Today, the website is a given, especially if you are an

organisation; no accolades for having one. What defines and

differentiates your online presence now, is social media. What

is social media? Social media means easily accessible low-cost

platforms that combine technology and social interaction with

the use of text, images, video etc. These are typically internet

or mobile based. A few that you must have heard of and might

be using are Twitter, Facebook, LinkedIn, Orkut, MySpace and

YouTube. There are many more such sites and then there are

blogs too.

Social media, apart from helping you to connect at an individual

and personal level with friends, family, and acquaintances gives

marketers an avenue to communicate with peers, customers

and potential consumers. It personalizes the "brand" and helps

you to spread your message in a focused, relaxed and

conversational way. The main drivers of this platform are – the

desire to share and the need to communicate. Today, a large

number of organisations around the world are using social

media platforms to connect with their target group. It is

especially beneficial for consumer products and services,

though it has its advantages in corporate or B2B segment as

well.

So what is it that social media does for organisations?

• Social media can be used to provide an identity to

organisations and its products or services on offer. It can

create relationships with people who might not otherwise

know about the products or service or what a company

represents.

• It helps organisations reach the relevant target group at

practically negligible costs.

• Social media makes organisations "real & accessible" to

consumers. It creates a feeling of association.

• Social media can be used to communicate and provide the

interaction that consumers and organisations look for. It

allows two way communication and feedback in real time

from the target group directly.

However, care needs to be taken with social media route, if an

organisation decides to use it for marketing efforts.

The Changing Face of Online World – Emergence of Social Media Platforms

21

The Sphinx at Giza Plateau near Cairo in Egypt. The statue is crumbling

today because of the wind, humidity and the smog from Cairo.Pompey's pillar is most well known Egyptian monument in Alexandria. It was

constructed by King Theodosius to celebrate the Christianity's victory over Paganism.

The remains of a Roman Aqueduct. The Mediterranean Sea can be seen

in the background.

The famous Persian Hanging Gardens located on the slope of Mount Carmel

In the Holy Town of Bethlehem, we visited the Grotto of Nativity – the place where Jesus was born. We also went to the place where Jesus was sentenced to death and took a walking tour of the old city and his final path – Via Dolorosas. The road is paved with cobble stones and paving stones of Herodian period. Later we went to Golgotha, the place where Jesus was crucified, the Holy Sepulcher Church and the Original Tomb where Jesus was buried and had risen again on the third day.

In Cairo, we visited the museum where the mummies are kept. We also saw the famous Pyramids, though their condition was quite bad. We went to Alexandria to see Pompey's pillar and visited St. Catherine's Monastery located at the foot of the Mount Sanai, south of Cairo. This is the place where Moses received the Ten Commandments. This place is sacred to Judaism, Christianity and Islam.

The weather was pleasant and the trip was smooth overall, though communication with the locals was a bit difficult in both countries as language was a barrier. However, we thoroughly enjoyed our trip and consider ourselves privileged to be able to visit the Holy Land.

This is a brief account of my trip to Israel and Egypt, which I visited in May this year with my family. The cities we covered were – Jerusalem, Nazareth, Bethlehem in the Holy Land of Israel and Cairo in Egypt.

There are a number of places to see in Israel. The remains of the Roman Aqueduct on a beach along the seashore of Sharon Valley, the famous Persian Hanging Garden and the Bahia Founders Shrine in the city of Haifa were some of the locations we visited initially. Post that we went to the Church of Annunciation where Archangel Gabriel had appeared to Mother Mary and announced that she would bear Jesus as her son.

The Church of Cana, where Jesus performed his first miracle when he turned water into wine and Sea of Galille, where Jesus calmed the storm and walked on the water, were on our itinerary later. We also visited Jordan River, the Baptism Site of Jesus and the Church of Multiplication of Loaves & Fishes. Later, we departed for Jerusalem via Jordan Valley and visited Dead Sea, the lowest point on earth. It is said that Dead Sea is full of minerals and substances which are supposed to be good for skin. We all went for a swim in the Dead Sea, post which we went to Jericho, the oldest city of the world.

Trip to Israel and Egypt ( A brief travel log by Sarang Tribhuvan, SP HO)

22

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Email: we@shapoorji.comTel:+91 22 6749 0000 • Fax:+91 22 6633 8176

Editorial TeamS. P. Bagli

Mukesh Rao

Prabal Kansal

Saurabh Chaturvedi

Prashanti Kutty

Desi

gned a

nd P

rin

ted b

y 3

BF

Unwind

Interview with a Bank Manager

A young reporter was given the opportunity to interview a

very successful, very wealthy banker. The reporter asked

him, "Sir, What is the secret of your success?"

He said "Two words, young man."

"And, Sir, what are they?"

"Right decisions."

"But how do you make right decisions?"

"One word." he responded.

"And, sir, What is that?"

"Experience."

"And how do you get Experience?"

"Two words"

"And, Sir, what are they?"

The banker replied with a smile, "Wrong decisions."

Disclaimer: We@SP is for private circulation only. The views and opinions expressed or implied herein are of the contributors and may not necessarily reflect those of SPCL. Material in this publication should not be reproduced, in part or in whole, without the consent of the editorial team.

Bank Manager

1. - Always going out of theoffice

2. GREAT PRESENTATION SKILLS - Able to bluff well

3. GOOD COMMUNICATION SKILLS - Spends lots oftime on phone

4. WORK IS FIRST PRIORITY - Too ugly to get a date

5. ACTIVE SOCIALLY - Drinks a lot

6. INDEPENDENT WORKER - Nobody knows whathe/she does

7. QUICK THINKING - Offers plausible excuses

8. CAREFUL THINKER - Won't make a decision

9. USES LOGIC ON DIFFICULT JOBS - Gets someoneelse to do it

10. EXPRESS THEMSELVES WELL - Speaks English

OUTGOING PERSONALITY 11. - A nitpicker

12. HAS LEADERSHIP QUALITIES - Is tall or has a loudervoice

13. EXCEPTIONALLY GOOD JUDGEMENT - Lucky

14. KEEN SENSE OF HUMOUR - Knows a lot of dirtyjokes

15. CAREER MINDED - Back Stabber

16. LOYAL - Can't get a job anywhere else

17. PLANS FOR PROMOTIONS / ADVANCEMENTBuys drinks for all the boys

18. OF GREAT VALUE TO THE ORGANISATION - Getsto work on time

19. RELAXED ATTITUDE - Sleeps at desk

METICULOUS ATTENTION TO DETAIL

What those words on yearly performance reviews REALLY mean