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The actionable how-to-guide for online business success.
Why is my web business failing? Your Actionable How-to Guide for online success
Nik Pasic
BUSINESS SUCCESS
SEO, SEM, CRO and similar elements fall within the scope of this talk but the primary focus is on areas you need to focus on for
So why is my web business failing?
overcomplicate
Because you
instead of
Prioritise
SIMPLIFY
The key is to
“If you can’t explain it to a six year old, you don’t understand it yourself.” - Albert Einstein
“Life is really simple, but we insist on making it complicated.” - Confucius
“Simplicity is the ultimate sophistication.”
- Leonardo da Vinci Later used by and falsely attributed to Apple
“The secret to a successful business, product or website isn’t in adding countless features, but rather in eliminating all that is unnecessary and still ending up with a functional user experience.”
- Me
this is what
looks like
SIMPLE
NOPE
NOPE circa 2000
again
SIMPLE
simplicity helps with the
Attention ratio
attention ratio of
56:1
attention ratio of
1:1
Thanks OLI
CHASE attention ratio helps you
what you actually need
conversions
You need to be chasing
SALES
You need to be chasing
REVENUE
You need to be chasing
You need to be chasing
IMPRESSIONS
be WARY OF chasing
LIKES
be WARY OF chasing
followers
be WARY OF chasing
backlinks
be WARY OF chasing
Seo ranking
be WARY OF chasing
click through rates
be WARY OF chasing
Cost per click
be WARY OF chasing
Even website traffic
be WARY OF chasing
Stepping stones these are
you still do it
Yet
Sign up to Elegant themes edm
Pro tip
and wait for their lifetime discount
Yahoo & MSN > Google & BING
think back on
MySpace > Facebook & twitter
think back on
The original simple version
1995 > 1999 > 2004 > 2009 > 2014
think back on
previously considered king of gamification
Swarm will flop
calling it now
and will take foursquare down with it
Site speed bonus
we subconsciously became used to instant
just try using dial-up again
So how does all this help me?
Prioritise
Some difficult truths to face
You are too emotionally invested and your emotions are overriding your common sense
#1
When dealing with Money Strategy People
In a business scope
Distance yourself
Emotionally
logically
and think
Trust your
instincts
data
But use hard
To back decisions
Then decide what gets done next
#2 You don’t understand your audience
As well a you think that you do
How much would you pay
For a lawyer?
For IT support?
For a plumber?
For your own product?
What if you had no idea what it did?
On your existing budget?
#3 Your expectations are unrealistic
And your competitors are doing it better
“You are not as good as they say, nor are you as bad as they say.” - I cannot actually remember
Is your latest product really that good?
Is your competitor’s really that bad?
MYER once called David Jones a ship. sinking
The Iconic has been sinking them both
#4 Be wary of trends and gimmicks
Sliding banners = conversion killers
Viral content underperforms long term
Latest $10 billion craze
#5 You bend over backwards for clients even when they are
Not right Because “it’s always been done that way”
disagree with them to help them
Doing the best by a client means that sometimes you have to
“Avoid discussing keyword rankings with clients”
- Peter Mead
Focus on roi instead
Educating your client is your responsibility
you are the
Expert
Stop reporting on keywords / rankings
Sometimes this means you need to
Speaking of reports…
Time sink which mostly satisfies curiosity
Monthly is good, quarterly is better, weekly is wasteful
What do I do now?
Define your business goals
#1
Define how your site and online presence Help you achieve these goals
#2
Define What is necessary in achieving those goals
#3
So that you can trim everything which is unnecessary
#4 Define your ideal audience
#5 never stop testing
If your target market and location are unique
no one can to tell you what works BEST for your audience
you need to test what works yourself
If your TARGET MARKET IS IN A CROWDED SPACE
YOU WILL STRUGGLE TO COMPETE against the bigger brands
you need to test what works yourself
you need to test what works yourself
EITHER WAY
The moment you set and forget
So will your audience
#6 Never stop learning
Things to keep an eye out on
A number of marketing fields have been on my personal radar for the past few years. I have been an advocate for each, saying that everyone in marketing needs to adopt them all and focus the majority of their time and budget within these fields if they wish to pursue true ROI.
Responsive web design Already mainstream
Conversion rate optimization Already mainstream
Segmented remarketing Mainstream in 2015
Algorithmic attribution models Mainstream in 2-3 years
neuromarketing Very niche and mostly neglected
gamification Very niche and more ignored than neglected
More to come in November SEO Meet up
Thanks for listening
Just Google me! Want to keep in touch?
Nik Pasic