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Managing BOSS
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BOSSBOSS
BOSSBOSS
TraditionalistsTraditionalists
Baby BoomersBaby Boomers
GenerationGeneration
XX GenerationGeneration
YYYY
Generation YGeneration YGeneration YGeneration Y
TraditionalistsTraditionalistsTraditionalistsTraditionalists
Baby BoomersBaby BoomersBaby BoomersBaby Boomers
Generation XGeneration XGeneration XGeneration X
TraditionalistsTraditionalists
Born 1922 Born 1922 -- 19451945
•• Committed and sacrificeCommitted and sacrifice
•• Duty before pleasureDuty before pleasure
•• Respect for rulesRespect for rules
•• Punctual & HardworkingPunctual & Hardworking
•• Honor and AdmirationHonor and Admiration
Baby BoomersBaby Boomers •• Personal SatisfactionPersonal Satisfaction
•• Team orientationTeam orientation
•• Personal growthPersonal growth
•• Association & InvolvementAssociation & Involvement
Born 1946 Born 1946 -- 19641964
•• Association & InvolvementAssociation & Involvement
•• Confident & OptimisticConfident & Optimistic
GenerationGeneration
XX•• Fun and informalityFun and informality
•• Techno literacyTechno literacy
Born 1965 Born 1965 -- 19821982
•• SelfSelf--reliancereliance
•• PragmatismPragmatism
•• DiversityDiversity
GenerationGeneration
YY•• AchievementAchievement--orientedoriented
•• Respect for diversityRespect for diversity
Born 1983 …Born 1983 …
YY•• Respect for diversityRespect for diversity
•• ConfidentConfident
•• OptimisticOptimistic
•• Civic dutyCivic duty
DEALDEALDEALDEAL
Generation YGeneration YGeneration YGeneration Y
TraditionalistsTraditionalistsTraditionalistsTraditionalists
Baby BoomersBaby BoomersBaby BoomersBaby Boomers
Generation XGeneration XGeneration XGeneration X
11Do the workDo the work
XX
2ArgueArgueArgueArgue
With With
ReasonsReasons
XXXX
3Never BluffNever BluffNever BluffNever Bluff
AlwaysAlways
prepareprepare
4Talk Talk Talk Talk
Numbers Numbers IfIf
necessarynecessary
XX
5SpeakSpeakSpeakSpeak
Gently Gently
AndAnd
softlysoftly
XX
7NeverNeverNeverNever
InflateInflate
figuresfigures
88DeliverDeliver
Results Results
99Avoid Avoid
Surprises Surprises
1010Don’t Don’t
Over commit Over commit
11Screwed!Screwed!Screwed!Screwed!
Admit itAdmit it
Fix it Fix it
12PromisePromisePromisePromise
ThingsThings
You can You can
deliverdeliver
1313ListenListen
CarefullyCarefully
1414ShowShow
RespectRespect
1515Respect Respect
TIMETIME
