THE NEW NORM: WORKPLACE ONE

A collection of observations on the industry today

A sharing of knowledge and ideas

An ongoing dialogue with our customers

8 TRENDS THAT REALLY MATTER

1. SHRINKING WORKSTATIONS

Is this my space ?

LOWER

PANELS

(LEED)

THE PERFECT STORM

INCREASED

COLLABORATION

LESS EXPENSIVE

WORKSTATIONS

LESS INDIVIDUAL

SPACE

STEP 3: Provide sufficient worksurface and storage

STEP 1: Create a sense of personal space

MAKING MORE OUT OF SMALLER SPACES

STEP 2: Make use of every square inch of real estate

STEP 4: Maintain a feeling of spaciousness

2. WORKING OUTSIDE THE BOX

WHERE IS EVERYONE?

We’re away from our desks 62% of the time

What are we doing? collaborating learning sharing

We are only in our workstations 38% of the time

3. WE’VE BECOME CORPORATE NOMADS

RESEARCH SHOWS

“29% of companies are considering flexible work options to reduce costs, increase productivity and help reduce employee stress.”

MANAGING FLUCTUATIONS

Solutions include: desk sharing work-at-home

programs mobile working

Reservation software systems can make managing fluctuations manageable

…BUT WE NEED TO LAND

“It’s hard to imagine a CEO going to the board with the news that he has targeted

plant utilization at 40%!” MARK GOLAN, CISCO

…Ask yourself

Would you rather have a office that was 2 feet bigger or a

blackberry ?

IF 40% ADOPTED A MOBILE STRATEGY

“In 10 years, the U.S. could save 1.2 billion metric tons of CO2 and 21 Manhattans worth of carbon

emissions per year.”CORENET 2008

4. MULTI-GENERATIONS IN ONE WORKPLACE

WHAT GENERATION ARE YOU?

Traditional (1928 -1945)

Boomers (1946 - 1964)

Generation X (1965 - 1980)

Millenials (1981 - 1991)

GENERATIONAL PREFERENCES

HOW DO WE MAKE IT WORK FOR EVERYONE

What doesn’t work ? A regimented, cookie-cutter approach.

What does work ? A balance between uniformity and givingworkers the ability to make choices.

5. COLLABORATION HAPPENS EVERYWHERE

WHY ARE WE SEEKING GREATER COLLABORATION ?

Because it works !

High performance organizations increasingly emphasize collaboration

and look for ways to design opportunities for interaction – great

ideas don’t necessarily occur when seated at a desk or table.

SURVEYS SHOW

“Success in a knowledge economy requires a workplace defined by varied

and dynamic interactions.”GENSLER

2008 WORKPLACE SURVEY

COLLABORATION CHALLENGES

Generational issues

Natural for younger generations

Not so natural for boomers

COLLABORATION CHALLENGES

Must be ad-hoc- “Lets meet at 4:00 to be creative and collaborate”

- If you have to book a room to collaborate the opportunity is lost

Planning issue

-With-in view (25ft vs. 25 miles)

6. WE VALUE A VIEW

6. A WORKSTATION WITH A VIEW

DAYLIGHT INCREASES PRODUCTIVITY

The facts !

Students achieved 25% higher grades on standardized tests

Retail sales increased per store

Office workers performed 10% to 25% better on tests of mental function and memory recall

A WORKPLACE WITH A VIEW

Lower panel heights and elevated furniture

Glass architectural walls

Lighter colors and surface treatments to reflect light and maximize natural light

7. SPACE IS DEFINED BY WORKSTYLE NOT STATUS

IS THE CORNER OFFICE REALLY DESIRABLE ?

“In the 1960s, IBM copy machine and typewriter service men had to wear suits to elevate the value perception of

service. In the 1990s, dress-down Friday has made the enclosed office

paneled in mahogany look silly.” CARL MAGNUSSON

A CLOSED DOOR IS NO LONGER A PERK

Younger workers used to multiple stimuli

Don’t need clearly defined space

Executives are seeking more open exchange with employees

8. GREEN ENVIRONMENTS

ARE WE “GREEN” YET?

Our environmental practices regarding facilities, processes, design, packaging and transportation is now part of the RFP

No longer a ‘peripheral movement’

A BIG CHALLENGE

TEN PLANNING STYLES TO ADDRESS TODAY’S TRENDS

EXAMPLE:

OLD EQUATION: X X (Y1 + Y2) = Z

OLD EQUATION AT WORK:

private offices

amenities

open plan

meeting rooms

NEW: A X (B1 + B2 + B3 + B4) + S = Z

NEW FORMULA AT WORK:

NEW FORMULA AT WORK:

learning + sharing

collaboration

lounges

leadership teams

heavy computing

quiet zone

shared address

personal amenities

resident

enclaves

uniformity

individual ownership

complacency

individual

diversity

cross-functional team flows

interactive environment

mobility and choice

mentorship and knowledge transfer

collaborative

linear department flows

static environment

OLD THINKING NEW THINKING

MIXED PLAN, HEALTHY ENVIRONMENTS

LOUNGE

RESIDENT WORKERS

LEADERSHIP TEAMS

TOUCHDOWN SPACES

LEARNING & SHARING

COLLABORATION

ENCLAVES

QUIET ZONES

HEAVY COMPUTING

PERSONAL AMENITIES