What makes “the greats,” great? Is it natural talent, hard work and hustle, networking, building relationships, great customer

service, or all of the above?

But first: you know if you’re a good sales person, if you relate to this joke:

Now that you have had a good chuckle,

it’s time to get down to business.

These are the top 10 reasons that our own sales team gave when asked the question:

What are the reasons as to why you think you are a successful sales person?

1 Great Customer Service and Communication Skills.

“Make a customer, not a sale.” –Katherine Barchetti

2 Honesty.A good sales person doesn’t only speak the truth, but feels the truth. You believe in what you are selling and you know that’s it’s going to make a difference.

“Honesty is more than not lying. It is truth telling, truth speaking, truth

living, and truth loving.” – James E. Faust

3Building Lasting Relationships.Relationships are vital to people, and then to business.

You understand that you do business with people first,

and organizations second.

“Nobody counts the number of ads you run; they just remember the

impression you make.”– William Bernbach

4 Listening First.Selling is about helping make people’s lives better with

a specific service or product. How could you help if you

don’t listen to your customers issues first?

“Most people think “selling” is the same as “talking.” But the most effective

salespeople know that listening is the most important part of their job.”

– Roy Bartell

5 Follow Through With Promises.

Say what you do and do what you say. Keeping the

promises that you make are important and go beyond

simply “sticking your word,” it is about giving your

customer more than what they expect.

“Here is a simple but powerful rule: always give people more than what

they expect to get.” - Nelson Boswell

6 Earning Trust.Earning your customer’s trust is exactly that; it is earned.

Earning trust happens over time by being honest, valuing

your relationship, providing great customer service, listening,

hard work, following through with your promises, and making

only the promises you can keep.

“Try not to become a person of success, but try to become a person of

value.” –Albert Einstein.

7 Network.This one is pretty simple, it is all about who you know, and

who they know. Word of mouth is powerful and positive

experiences hold more weight than negative ones!

“The currency of real networking is not greed but generosity.” - Keith Ferrazzi

8 Hustle & Hard WorkNetworking and meeting with people, along with focus,

passion, dedication, and hard work will lead you to success.

“The difference between try and triumph is just a little umph!”

– Marvin Phillips

9 Knowing Your Product Or Industry Inside & Out

Knowledge is key. Having a passion for what you

sell allows you to be energetically involved in your

service or product. Knowledge is also about knowing

your customer and truly getting to know their needs,

lifestyle, and problems. Then you provide them

options that work for them.

“Day by day, what you do is who you become.” ~Heraclitus

10 You Have The GiftEven doing all of the above, doesn’t guarantee that you will

be great at sales. Some people are more creative in how they

approach things; some people just “have it.”

“Some men see things as they are and ask why…I dream of things that

never were and ask why not?” – Robert Kennedy

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