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For client presentations:client’s logo may go in this area

Do we really know the core competency of knowledge transfers in the workplace

Thabang MabenaGraduate Trainee

Cordys

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Why Knowledge Transfers

Continuous Growth of Knowledge in IT

New Framework and New Concepts in the company

Different Project’s Different Scopes

It is the next step after training

Different Minds Different Ideas

Different Levels of Knowledge (Bridging Gaps)

3

Knowledge Transfers In The Argility

Mentorships

Training/Apprenticeship

Workshops

Company Wikis/Documents

4

The Knowledge Transfer Process

Identifying the knowledge holders within the organization

Documenting the knowledge

Motivating them to share

Transferring the Knowledge :

● Sharing of documents

● Having workshops

● Pair Up

● Assessments

● Etc.

5

The Benefits: As a graduate/employee

Growth in Creativity

Proper Task Planning

Document new knowledge

Improve knowledge management

6

The Benefits: Project(s) Wise

Teams Share Ideas

Pushes Evolutions In New Idea

Idea Adoption

Save Time & Costs On Ideas That Already Exist

Acceleration Of Development

Identification of strong point among

team members

Capture Knowledge

Risk Reduction

7

The Benefits: As Argility

Adds more value to the employees

Easy investment

More Consistency

Creating Integrated And More

Interchangeable IT Services

We Become Knowledge

Directed

8

How It Could Be Implemented

Not too much information should be pushed. Target important and common topics.

Rewards and Achievements

On Job Knowledge Transfers

Job Rotation

Challenges Within The Company

Implementation of Proper Knowledge Management & Document any new knowledge

Done During Projects and After Projects

Improve on how we currently implement it

9

Barriers to Knowledge Transfer

Where do we find the time

● Time should be allocated a week

Lack of interest

● Make it mandatory (esp. graduates)

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What Enables The Transfer Of Knowledge

People who are willing to share

Strict Procedures on the knowledge transfer implementation

Proper Knowledge Management

● Content management

● Management tools

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Conclusion

“Successful knowledge transfers involves neither documents nor reports but rather interaction between people” -Thomas H. Davenport

Technology has created a larger gap

between outgoing and incoming workforces

than employers have ever experienced,

increasing the demand for knowledge transfer at the organizational level.

Knowledge is a resource in the company people gain the power of trust by sharing it.

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Any

Questions ?