James Donovan CV

Current Role: Agri Manager at Dairygold Co-op SuperStores, Mallow, Co. Cork.

James DonovanGortskaghCastlemahonCo. Limerick Mobile: 087 948 07 94DOB 12-AUG-1976 Email: [email protected]

Career Goal: To Excel at Agri Territory Field Sales & Key Account Management

Professional Experience:

November ’10 – Present Day Agri Manager at Dairygold Co-op SuperStores, Mallow Branch.A Key member of the management team with responsibilities for Farm Hardware, Requisites Sales & Agri Customer Relationships. Managing a team of four employees dedicated to Agri/Trade Sales. Key Achievements since joining the Mallow Store include increasing Farm Requisites Sales 2011 by 15% vs. Budget and 2012 by 20% vs. Budget. Excellent Customer relations leading to increased Retention and New Business.

August ’06 – November ‘10 Agri/Hardware Sales at Dairygold Co-op Superstores, Raheen. Gained vital experience in Agri related sales. Developed strong relationships with customers, colleagues and key business stakeholders such as suppliers, area sales managers and management. Experience in stock control, stock ordering and goods inwards, Regular stock taking, Merchandising, and many hands on duties relating to a very busy retail outlet servicing a large farming and urban community alike.

August ‘05 – Nov ‘08 Co-owner of Painting & Decorating contracting business T/A Corbett & Donovan Decorators. Specialising in interior decoration, design, murals for children’s rooms. Projects completed include murals in Crèches, Corporate Sign writing and Show house Interior Design in Newcastle West.

February ‘05 – August ‘05 Assistant Data Network Engineer with WestLan Solutions Ltd. Temporary Work Placement assisting the existing field engineers working at various locations nationwide. Duties included data network installation and troubleshooting both wired and wireless.

March ‘03 – January ‘05 Website Design/Maintenance, secured and held the contract for the design and daily updating of www.icmsa.ie which is the website of the second largest farming organisation the ICMSA Irish Creamery Milk Suppliers Association.

December ‘01 – January ‘05 Website Design/Maintenance, secured and held the contract for the design and daily updating of www.macra.ie which is the website of the national rural youth organisation Macra na Feirme.

February ‘04 – April ‘04 IT Skills Tutor for Co. Limerick VEC.

June ’03 – July ’03 Volunteer Community Radio Presenter WL102FM

July ’95 – Present Day Farming

P.T.O. >>

Education:

November 2011 Managing People – FETAC Level 6 – Course Delivered by Gerard O’Halloran of IBT Irish Business Training sponsored by ICOS.

August 2010 Successfully Completed Forklift Operator Training Course with Dairygold Co-operative Society by Liam Griffin, Instructor.

September 2010 Active Participant in the Dairygold – You Are the Difference,Customer Service Coaching Programme by Alf Dunbar.

August 2005 Completed the Fás Safe Pass Course.

February 2004 Awarded Certificate in Workplace Health & Safety Level 1 by the Chartered Institute of Environmental Health following an 8 week course delivered by OFT Safety Training, Newcastle West.

April ’03 – May ’03 Completed a programme in Broadcasting and Communications Skills delivered by Dan Collins in conjunction with Local Community Radio Station – West Limerick 102fm.

October ’01 – February ’02 Awarded Certificate in Web & Internet Technologies by the Institute of Commercial Management following a course delivered through HSI College, Limerick.

September ’97 – May ’00 Completed a 3 year Certificate in Agriculture course delivered by Teagasc, the National Agricultural Training Authority.

September ’89 – June ’95 Secondary Education to Leaving Certificate Level atScoil Mhuire & Ide, Newcastle West.

Various Dates Attended several training initiatives organised by Macra na Feirme which related to Public Relations, Club Officer Skills & Leadership Skills among others.

Interests:Walking

Leadership & Personal Development

Irish History, Current Affairs & Politics

Rural Issues – Currently a member of the Irish Farmers Association IFA ( Branch Secretary for Castlemahon )

Irish Traditional Music

Referee’s:

Derek Greaney - ManagerStore Manager (Ex. Mallow / Cashel)Dairygold Co-op SuperstoresRaheen RoundaboutRaheenLimerickEmail: [email protected]: 087 6130434

Pat HennessyExecutive & Career CoachPat Hennessy CoachingInnovationWorksNational Technology ParkLimerickEmail: [email protected]: 086 2510399

James KellyDirector of OrganisationIrish Farmers Association (IFA)Irish Farm CentreBluebellDublin 12Email: [email protected]: 087 9924623

Signed:___ Date:______11/1/2013____

Key Competencies

• Customer-focused with excellent interpersonal, communication and teamwork skills, along with proven ability to address customer needs and foster strong business relationships.

• Goal-oriented Sales Professional, Proven sales proficiency and expertise in implementing creative sales strategies.

• Task Planning and Ability to Prioritise, performing to tight deadlines and adaptability.

• Team Development, Coaching & Mentoring.

• Solid Communicator with exceptional ability to deliver relevant product information to the end user and a belief in the merit of Key Knowledge Transfer for the advancement of the Irish Farming & Food Sector.

• Results-driven achiever with strong organisational skills and the self-motivation and initiative to increase Agri sales.

• Specialties:

Farm Requisites Sales, Dairy Hygiene, Animal Health, Ruminant Feeds, Farm Hardware Sales, P&L Management, Margin & Budget Planning, Merchandise Displays, Inventory Control & Stock Reduction, Procurement, Core E-POS (Used by majority of Irish Co-op’s), Social Media Awareness, Marketing & PR Savvy.

Key IT Skills

• Social Media Proficient including

Linked In, Facebook & Twitter

• Quick Response (QR) Code Generation

• Website Development & Maintenance incl. HTML & Flash.using Adobe Dreamweaver & Fireworks

• Microsoft Office 2003 & 2010 incl. Word, Outlook, Excel, Access, PowerPoint & Publisher.

• Excellent Scanning & Image Editing Skills

• Graphic Design using Adobe Photoshop

• Proficient in using Digital Projector & Laptop for presentations.

• Ethernet LAN Data Networks: Certified Nexans Data Cabling Installer; WiFi Wireless Network Install & Configuration experience; Cisco Router Install & Setup experience.

CORE E-POS, Inventory Control & Reporting

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