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Raveena - Business Partner HR

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Strong HR Professional having 4 years of work experience, from different sectors like, Travel, Telecom/IT, Banking & Financial and Hospitality.

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Page 1: Raveena - Business Partner HR

RAVEENA JAINHouse No. A-7, Karve Nagar, Near Cummins College, Pune – 411052, Maharashtra.

Cell: +918800167859, Email: [email protected]

A competent HR Professional having 3+ years of work experience, in HR domain from different sectors, like Travel, Telecom/IT, Banking & Financial and Hospitality, having strong exposure of Recruitment’s, HR Operations, Employee Engagement, HR Generalist, HR Policies, etc.

WORK EXPERIENCE

MakeMyTrip.com - Gurgaon, Haryana Jun’12 – June’14www.makemytrip.com (GPTW organization)Position: Senior Executive HRResponsibility:

1) Recruitment: Responsible for Technical Recruitment, for technologies such as Java, .NET, NOC engineer, PHP Drupal, QA engineer, Manual Testing, HTML, CSS, JavaScript, Tech Support, etc. Good experience on Sales & Support hiring from travel industry from junior to middle level designations. Also got an exposure for solely recruiting for Holiday Expert Channel (work from home positions). Took care of complete lifecycle of recruitments, end-to-end for all the above mentioned profiles.

2) HR Operations: Responsible for all the employee services, right from the joining formalities to the exit procedure including the On-boarding, Induction and Full & Final settlement of employees.Handling Wage and Salary related queries and concerns. Statutory Compliances - Responsible for all PF and ESI matters where applicable, getting PF forms filled in, at the time of on-boarding and exits of the employee. Providing inputs in formulation of HR Policies such as Re-hire policy, Induction policy, Exit policy, Pre On-boarding policy. Handling HRIS, Database management, Internal audit, Manpower planning, Budgeting, MIS Reports.

3) Employee Engagement: Conducting Employee engagement activities such as Plant a Tree campaign, Independence Day celebrations, Diwali celebrations, MMT Diwali Fete, Children’s Day celebrations, X-mas celebrations, Lucky draws for the employees, organizing Housie, CSR activities, MMT Stepalathon. Part of HR Offsite, taking care of complete back-stage requirements for the performances, Hosting Awards, Tug of War, Birthday celebrations, distributing Awards & Birthday gifts, etc.

Key Achievements:• Successfully handled recruitment drives on weekends, with high volume of candidates coming-in for

different technologies at the same time. Able to achieve zero-consultant based hiring, thereby maintained cost-to-hire ratio effectively.

• Successfully able to recruit 100+ candidates in less than a month, in ‘Holiday Expert’ program – work from home profile for multiple locations like, Mumbai, Delhi, Chandigarh, Bangalore, Kolkata, Hyderabad, Pune, etc. Have successfully been able to close critical sales & operations positions within the given deadlines meeting the business & stake-holder’s requirements.

• Smoothly able to carry out on-boarding and exit formalities, and employee engagement activities by building a strong rapport with the employees of the organization

• Awarded “Yodha” Certificate – an award in Makemytrip, as a part of Reward & Recognition program, for excellent performance for a quarter

• Awarded as “Rising Star” – an award in Makemytrip, for outstanding performance as a part of Reward & Recognition program

EXECUTIVE SUMMARY

Page 2: Raveena - Business Partner HR

Motorola Mobility India Pvt. Ltd. - Pune, Maharashtra Jan’11 – Jan’12w w w . m otor o l a.c o m /Co n su m e rs / U S- E N / H o m e Position: HR ConsultantResponsibilities:

1) Recruitment: Managed full life cycle of recruitments viz: requirement gathering, requirement analysis, sourcing profiles through internal and external databases, job portals, consultancies & employee referrals, screening, short listing and conducting initial telephonic interviews. Took responsibility for hiring Managerial and Senior level professionals in the most dynamic IT sector, end-to-end core technology recruitments.

2) HR Operations: Completely responsible for Joining and Exit Process of an employee, taking care of getting filled PF forms and other joining formalities, onboarding and pre-onboarding and exits process. Dealt with day-to-day employee grievances, queries, regarding leaves, HR policies, such as medical policies, employee benefits, etc. thereby developing a strong connect with the employees, by providing them a solution for the same, at the earliest.

3) Employee Engagement: Organized Supervisors, Managers and Employees - Training & Development programs, via external and internal trainers, customized as per their needs and requirements. Executive member of the CSR team and, Recreational team handling employee engagement and welfare activities, like Fun-Fridays, festival events, Ganpati celebrations, Women’s Day celebrations, Diwali Celebrations, Motorola Mobility Day (listen on Nasdaq), Monthly employee Birthday’s, Broadcasting Cricket matches, CSR activity where I was responsible for taking our entire office staff to a Scientific park in Pune, and spent whole day there with kids from a NGO, Health camps, etc.

Key Achievements:• Successfully closed critical positions within given TAT (turnaround time), and dead-lines.• Maintained cost-per-hire ratio as per set objectives• Able to provide required logistics and entire support for Trainings via internal & external Trainers.

Making pre-training arrangements, collecting post training attendance, feedback forms, helped in assessing training needs for the employees as per provided feedbacks.

• Successfully able to carry out 10 day Ganpati Celebrations at office premises, able to responsibly handle out-of-office CSR activity with NGO kids, and thereby, develop a strong trust and connect with the employees.

DBOI Global Services Pvt. Ltd. - Jaipur, Rajasthan Apr’10 - Dec’10w w w .d b .c o m Position: Business Process ExecutiveResponsibilities:• Handle back-office operations related to USD transactions in terms of reviewing the financials records

and transactions• Approve USD transactions and ensure that the transactions are as per the International financial laws

and regulations• Handle Cash operations in USD processing

Key Achievements:• Within a time period of 6 months got approver right’s for approving critical USD transactions• Over achieved KPI as per set objective each month• Handled high volume transactions with zero-error performance, taking into consideration Bank’s reputation

Page 3: Raveena - Business Partner HR

Hotel Clarks Amer- Jaipur, Rajasthan (Five star hotel chain) Feb’09 – May’09w w w .ho t e l c l ar k s.c o m Position: Trainee HRResponsibilities:• Jointly designed and administered company's first employee training system that provided a single

source for employee training and performance tracking database used extensively by HR department and senior executives

• Generated enthusiastic, above goal participation in newly launched ESOP through design and delivery of company-wide educational program. Developed Power-point presentation and 20-pages handout detailing program concepts, benefits, and vesting periods and earned across-the-board praise for program quality

• Coauthored sections of the company's policies and procedures manual outlining payroll, background checks, references, meals, breaks, vacation benefits, company regulations, and performance expectations for exempt and non-exempt employees

• Researched, developed curriculum for and conducted HR department trainings covering current laws, payroll and background check procedures

• Involved with various employee engagement activities for employees at different levels in organization, like quizzes, Fire & Security drills, Cricket match between Managers & Subordinates, Blood donation camp, etc.

Key Achievements:• Got a pre-placement offer in a short stint of 3 months of Internship with the organization, cause of excellent

performance delivered• Able to carry out research and comparative analysis study, with excellent results on Training and

Development Initiatives, of Five star Hotels of Jaipur city

EDUCATIONAL QUALIFICATION

2008 – 2010 ICFAI University, Dehradun Master of Business Administration (HR)

2005 – 2008 Sophia College, Ajmer Bachelor of Commerce (Commerce)

2004 – 2005 St. Mary’s Convent Sr. High Sec. School, Ajmer Senior Secondary Central Board of Secondary Education

2002 – 2003 St. Mary’s Convent Sr. High Sec. School, Ajmer Secondary Central Board of Secondary Education

KEY SKILLS

• Excellent Communication and Interpersonal Skills• Able Leader and an excellent Team Player• Positive and a Go - Getter Attitude

PERSONAL DETAILS

Date of Birth: 11 June’87Marital Status: UnmarriedPermanent Address: House 1151/32, Arya Nagar, Ajmer – 305001, Rajasthan

Professional References:1. Mrs. Purva Misra – Group HR Head, India Today Group.2. Mr. Sunil G Hebbar – Vice President, DBOI Global Services Pvt. Ltd.