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FINAL REPORT
SOCIAL MEDIA MARKETING 4305
CHRIS SHATTUCK, AVA STEINBRENNER, ANDREW HANCOCK, JULIA BROOKS, TAYLOR JOHNSEN
COUNTS LAW FIRM CASE SPECIALIZATION
• LIBEL
• PRIVACY
• INTERNET LAW
• COPYRIGHT
• TRADEMARK
• ACCESS TO GOVERNMENT
• DEFENDING SPEECH
• MEDIA LAW
COUNTS LAW FIRM CLIENTELE
Their primary audience is Atlanta-based news organizations or
journalists seeking assistance with cases involving:
• LIBEL
• PRIVACY
• INTELLECTUAL PROPERTY
• OPEN GOVERNMENT
• GENERAL FIRST AMENDMENT LEGAL ISSUES
The secondary audience is Atlanta-based authors requiring pre-
publication work.
LONG-TAIL KEYWORDS
• uses a majority of long-tail keywords
• helps drive out competition
• Ex: our top ranked keyword is “Cobb County Arrests” which is a
very specific set of keywords.
• More content=more keywords
TO ACHIEVE THESE OBJECTIVES, WE SUGGEST THAT COUNTS
INCREASE BOTH FREQUENCY OF ITS POSTS ACROSS SOCIAL MEDIA
AND THE DIVERSITY OF CONTENT TO INCREASE RELEVANCY TO THESE
GROUPS
DIGITAL AUDIT OF COMPETITORS
Using Twitonomy and TweetReach monitoring tools, we were
able to evaluate Counts Law to our competitors as follows…
EXHIBIT A
SOURCE: TWEETREACH
Report pulled 4/1/2014
FIRM IMPRESSI
ON
REACHED FOLLOWE
RS
TWEETS
(Per day)
MENTION
S
RETWEET
S
REPLIES
McKennaLon
g4,714 1,367 1,095 1.906 1,155 158 69
JonesDay 104,765 24,501 4,300 1.53 29 119 0
Kilpatrick
Townsend
21,416 14,144 6,888 1.07 212 155 8
CountsLaw Not enough
data
- 20 .12 8 12 4
Majority of the social networking tools can’t calculate data for Counts
Law Group due to an absence of online data.
EXHIBIT B
SOURCE: ALEXA
REPORT PULLED 4/1/2014
LAW
FIRM
GLOBAL
RANK
US RANK BOUNCE
RATE
DAILY PG
VIEWS
DAILY TIME
ON SITE
# OF SITES
LINKING IN
MckennaLong 387,227 169,196 51.7% 1.90 1:49 389
JonesDay 188,571 68,490 69.5% 2.10 1:34 1,040
Kilpatrick
Townsend
378,592 79,895 57.4% 2.50 2:01 261
CountsLaw Not enough
data.
- - - - 11
According to our representative at Counts Law,
their biggest competitors are:
• Peter Canfield (Jones Day),
• Tom Clyde (Kilpatrick Townsend)
• and Derek Bauer (McKenna Long)
SITUATIONAL ANALYSIS OF DIGITAL
COMPETITORSSOCIAL
MEDIA
SWOT:
HELPFUL HARMFUL
INTERNAL
ORIGIN
Strengths:
- 1st search result when typing in “Counts
Law”.
- 2nd search result when typing in “Atlanta
Law.”
- Currently has a Facebook with 282 likes
and a Twitter with 10 followers.
Weaknesses:
- Post infrequency on Facebook and Twitter.
- Poor quality photos used for status
updates.
- Not enough staff to accommodate more
clients.
-Few of their social media posts feature
original content (photos, videos, blog posts,
etc).
EXTERNAL
ORIGIN
Opportunities:
- No Google+ account
- Could have significantly more followers on
current social media platforms.
- Could easily rebrand themselves (websites,
FB, Twitter, etc.)
- Competition is local offices of national
brands; could market themselves as a local
law firm.
Threats:
- McKenna Long & Adlridge LLP (1,049 Twitter
Followers, but no FB).
- Kilpatrick Townsend & Stockton LLP (276 FB
likes, 656 Twitter Followers).
- Jones Day (314 FB likes, 4,046 Twitter
Followers). However, Jones Day is a
worldwide law firm.
CHANNEL DATA ANALYSISSEO Tools
Largest organic online competitors through shared keywords (on
semrush.com):
• ask.com
• cbsatlanta.com
• azlyrics.com
• facebook.com
CHANNEL DATA ANALYSIS CONTINUED
Top organic keywords (on semrush.com):
• Cobb county arrests
• middle finger to the law
The Counts Law Group’s Facebook page has 286 likes. The
page tends to share online articles but very little original
content.
The firm’s Twitter page lacks a following with only 20 followers. They
could increase their following if they began following more relevant
accounts and were more active on twitter.
The blog page does a good job of posting relevant content
however it does not provide who wrote the posts and when
they were created.
GEOLOCAL
The Counts Law Group has received a 5 out of 5 peer rating on
martingdale.com, but there are no client reviews.
They have a 10 out of 10 rating on Avvo.com with three client
reviews and one endorsement by another lawyer. The client
reviews are lengthy and provide very positive feedback on
their experiences
HOW SEO FITS IN THE PICTURE
To any company who owns a website, search results
matter. When webpages have higher rankings through search
engine optimization, it helps potential clients find a company’s
website.
TACTICAL CAMPAIGN
As of January month – approximately 1 in 7 people in the entire
world. At the same time, Twitter users send out approximately 58
million messages per day. This means businesses like the Counts
Law Group have a tremendous opportunity to engage users from
around the world.
HUB & SPOKE MODEL
• Counts Law Group currently does not gleam much exposure online because of its limited
presence on social media networks. Though it has a central hub for its content on its
website, its “spokes” are somewhat shallow. For example, while it has Twitter and Facebook
accounts, they are not frequently employed and the quality of content shared via the firm’s
pages is not very high. To increase web views, it’s recommended that
• By comparison, McKenna Long & Aldridge regularly shares its original content and mentions in
local media on its Twitter and LinkedIn pages. This has likely been a factor in improving its
SEO as the top result for most searches relating to “Atlanta media law.”
Counts Law Group currently has 20 followers on Twitter and has 286
people that have liked its page on Facebook. The good news is that
because only a few people are actively following the firm’s pages,
Counts Law Group has potential to grow
FACEBOOK-286
TWITTER-20
LINKEDIN-0
GOOGLE PLUS-0
WHEN ANALYZING OUR COMPETITORS JONESDAY, WE
FIND THEIR SOCIAL NETWORK ACCOUNTS ARE AS
FOLLOWS:
Facebook: facebook.com/jonesday
• 365 Likes
• 20 People Talking
• 76 Check-ins
• 7 (5 Star) ratings
Twitter: twitter.com/JonesDay
• 1,465 Tweets
• 4,322 Followers
• 100 Following
Twitter Recommendations:
•Daily tweet
•Relevant Followings
•Current Law News
•Hashtag trends
Website Recommendations:
•Give it edge/modern look
•Organize Blog Section
•Create LIVE Twitter feed
•Update Logo
WORK CITED
• Jones, Kristopher B. Search Engine Optimization: Your Visual Blueprint to Effective
Internet Marketing. Indianapolis, IN: Wiley, 2008. Print.
• Scott, David Meerman. The New Rules of Marketing and PR: How to Use News
Releases, Blogs, Podcasting, Viral Marketing, & Online Media to Reach Buyers Directly.
Hoboken, NJ: John Wiley & Sons, 2007. Print.