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1 An Alternative to Herding Cats in New Product Development Mark A Hart, NPDP 1

An Alternative to Herding Cats in New Product Development

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Instead of focusing your project efforts on herding cats or gaming the cat-herding-system, I advocate investing to develop better implicit orientations. This enables the development of a compulsion loop that can become a vital driver to sustain a vibrant new product development environment. A byproduct of this approach is a series of great products that are associated with great user experiences.

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Page 1: An Alternative to Herding Cats in New Product Development

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An Alternative to Herding Cats in New Product Development

Mark A Hart, NPDP

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Page 2: An Alternative to Herding Cats in New Product Development

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Herding Cats

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Herding Cats

DevelopmentExperiences

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The ‘Herding Cats’ Idiom in New Product Development

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•Coordinate an intractable situation where individuals tend to do very different things

•Moderate disagreements

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Where there are cat herders•Explicit coordination•Resources are interchangeable•Stable development environment•Cat herding tools•Deadline to deadline•Satisfaction at handoffs

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OODA Loop Sketch

6Based on “The Essence of Winning and Losing” by John Boyd 1995

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Orientation

7Based on “The Essence of Winning and Losing” by John Boyd 1995

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Synthesis•Process of connection•Generates something new and different•Benefits from inputs from a network of

individuals with a diverse set of specialties•Enables one to imagine how a series of

techniques may work together to produce the desired result

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Orientation and Schwerpunkt

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•The way an individual approaches development

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Orientation is the Schwerpunkt. It shapes the way we interact with the environment—hence orientation shapes the way we observe, the way we decide, the way we act.

Boyd, Organic Design for Command and Control 1987, 16

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Orientation and Schwerpunkt

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•The way an individual approaches development• Impacts observation, decision, and action•Focus and direction•Actionable guidance•Concise version of strategy•Harmonizing agent•Produces an unequal distribution of effort

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Implicit Orientation

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•Closely connected•Joined•Interwoven•Intertwined

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Improved Development Experience

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•Cooperation•Collaboration•Harmony•Recursive approach•Adjustments made•Needs anticipated• Interdependencies managed•Friction diminished•Network efficacy increased

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Developing Orientation

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Arrange setting and circumstances so that leaders and subordinates alike are given opportunity to continuously interact with external world, and with each other, in order to more quickly make many-sided implicit cross-referencing projections, empathies, correlations, and rejections as well as create the similar images or impressions, hence a similar implicit orientation, needed to form an organic whole.

Boyd, Organic Design for Command and Control 1987, 23

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Instead of cats...

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•Knowledge workers•Value contributors

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Improved Development Experience

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• Implicit orientation• Compulsion loop• Great products• Great user experiences

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What is the schwerpunkt of your development environment?

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Developing Winners: Assimilating the Insights Encapsulated in Boyd's OODA Loop

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www.Developing-Winners.com

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An Alternative to Herding Cats in New Product Development

Mark A Hart

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www.OpLaunch.com

Twitter: @OpLaunch

4 November 2013