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Divorce in the Digital Age Katie O’Donnell 4 May 2011

Divorce in the Digital Age

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Divorce in the Digital Age Katie O’Donnell

4 May 2011

Intro  to  the  problem  space  

Intro  to  the  problem  space  

Intro  to  the  problem  space  

Intro  to  the  problem  space  

Intro  to  the  problem  space  

Intro  to  the  problem  space  

Intro  to  the  problem  space  

http://mormonstories.org/wp-content/uploads/2010/05/Divorce.jpg

http://www.thetranquilparent.com/images/uploads/tranquil-parent/cache/calendar-480x360.jpg

Logistics + Emotion

Project Goals

Design guidelines and implications

Design guidelines and implications

Research methods

Design guidelines and implications

Research methods

Design of a system (or aspects of a system)

Design guidelines and implications

Research methods

Design of a system (or aspects of a system)

Target Group

Divorce

Divorce Parental Split

Divorce Parental Split

Parents live within driving distance of each other

Parents live within driving distance of each other

Parents have joint custody of the children

Parents live within driving distance of each other

Parents have joint custody of the children

Both active within the lives of their child(ren)

Parents live within driving distance of each other

Parents have joint custody of the children

Both active within the lives of their child(ren)

Parents have been recently separated or divorced

At least one child in the family who cannot drive

Parents live within driving distance of each other

Parents have joint custody of the children

Both active within the lives of their child(ren)

Parents have been recently separated or divorced

At least one child in the family who cannot drive

What’s been done

Secondary Research

Co-Parenting Psychology HCI CSCW Feminism Coordination Emotion Interaction Design User Experience Domestic Technology Social Psychology

Research Methods Intimacy Communication Family Dynamics Participatory Design Scheduling Affects of Divorce Child Development Marriage Non-collocation Affective Computing

Secondary Research

Exemplars: Competitive analysis

Secondary Research

Exemplars: Competitive analysis

Pilot study: Interviews

Secondary Research

Exemplars: Competitive analysis

Pilot study: Interviews

The Effects of Divorce on Children

Research Plan

Method Goals

Current system/process

Current system/process

Breakdowns

Current system/process

Breakdowns

Artifacts

Current system/process

Breakdowns

Artifacts

Emotions

Current system/process

Breakdowns

Artifacts

Emotions

Participatory Design

Session Activities

Process of scheduling

Process of scheduling

Worst design

Process of scheduling

Worst design

Ideal design

Evaluation

Positive experience

Positive experience

Valuable data

Positive experience

Valuable data

Room for improvement

Improvements

Focused scenarios

Focused scenarios

Additional questions

Focused scenarios

Additional questions

Triggers

Research Session

Children of divorced families

Children of divorced families

7 participants

Children of divorced families

7 participants

Campus and homes

Children of divorced families

7 participants

Campus and homes

Average time: 1 hour

Research Results

Process of scheduling

Process of scheduling

Worst design

Process of scheduling

Worst design

Ideal design

Design Guidelines

Out of reach elements

Out of reach elements

Context

Out of reach elements

Context

Communication

Out of reach elements

Context

Communication

Access

Out of reach elements

Context

Communication

Access

Control

Out of reach elements

Context

Communication

Access

Control

Mind the kids

Out of reach elements

Context

Communication

Access

Control

Mind the kids

Privacy

Out of reach elements

Context

Communication

Access

Control

Mind the kids

Privacy

Personalization

Out of reach elements

Context

Communication

Access

Control

Mind the kids

Privacy

Personalization

Flexibility

Out of reach elements

Context

Communication

Access

Control

Mind the kids

Privacy

Personalization

Flexibility

Lessons Learned

Planning

Planning

Recruiting

Planning

Recruiting

Advising

Planning

Recruiting

Advising

Orientation & sensibility

Future directions

Research with parents

Research with parents

Design, Evaluation, Iteration

Research with parents

Design, Evaluation, Iteration

Build functional system

Research with parents

Design, Evaluation, Iteration

Build functional system

Evaluations

Research with parents

Design, Evaluation, Iteration

Build functional system

Evaluations

Cross cultural study

Summary

Foundational Knowledge

Foundational Knowledge

Method

Foundational Knowledge

Method

Design guidelines

Foundational Knowledge

Method

Design guidelines

Personal growth

Foundational Knowledge

Method

Design guidelines

Personal growth

Future direction

Thank you