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A lecture I deliver semi-regularly to undergraduate human factors classes about lessons learned in human factors practice.
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Today’s challenge…
1
1a. Overdue Papers
1b. Papers Due this Week 2. Final Exams
3. Vacation Plans
4. Panic Centre
Figure 1. Brain of a typical studentis universitas immediately prior to
the end of term. (Note: Panic centre may be less enlarged among
sub-species majoris keener.)
Objectives
Outline
Human Factors in Context
…but, practice is different
Take-home
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Product Development at a Large Company
Development Project Teams
HF Report Card
HF at a Small Start-Up
Getting in the door…
Gaining credibility
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Delivering Value
Measuring Value
Lessons Learned
Lesson 1: HF has strategic impact
IMP
AC
T O
F H
F E
FF
OR
TH
IGH
LO
W
STAGE OF PRODUCT
DEVELOPMENT
CONCEPT DELIVERY MARKET
LAUNCH
Building the right thing
- requirements
- user architecture
Building the thing right
- requirements
- user architecture
Did we build it right?
- verification Did we build
the right thing?- market acceptance
Lesson 2: Prototypes are worth 1,000,000 words
Lesson 3: Collaboration is priceless
Lesson 4: Design, then distance
α
α
Lesson 5: Raise the bar
Epilogue: My path since…
Summary
