DESIGNING CONVERSATIONAL

INTERFACES

Alper Cugun@alper ConvBook.com

A BRIEF HISTORY

OUTCOMES

• Dutch kids all message

• Kids immediately understand a messaging interface

• Kids will read messages (nothing else)

• Our game is not a game (but it is fun)

• Nobody understands why it works

CAMBRIAN EXPLOSION

HAMMER / NAILMESSAGING IS THE NEW

APP PLATFORM

ENTERPRISE AUTOMATION

CONVERSATIONAL COMMERCE

GAMING

MARKETING AUTOMATION

CHATFUEL

DIGITAL COMPANIONS

TOOLS

SOME FUTURES

USERS?

CONVERSATIONS AMONG HUMAN BEINGS SOUND HUMAN. THEY ARE CONDUCTED IN A HUMAN VOICE. — CLUETRAIN MANIFESTO

“

COMPANIES?

UI FOR AI

DESIGNERS?

NEXT TECH

• IoT

• AR

• VR

• Biotech

• Blockchain

• Robotics

THANKS

QUESTIONS?Alper Cugun

@alper ConvBook.com