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Jonathan Shariat @DesignUXUI #TragicDesign G’day WEB DIRECTIONS

Tragic Design: How to avoid bad design that harms

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Jonathan Shariat @DesignUXUI #TragicDesign

G’day WEB DIRECTIONS

Jonathan Shariat @DesignUXUI #TragicDesign

#TragicDesign

Jonathan Shariat @DesignUXUI #TragicDesign

Jenny’s Story

Jonathan Shariat @DesignUXUI #TragicDesign

• Physical Harm 🤕Emotional Harm 😥Exclusion 😞Injustice ⚖

Consequences

Jonathan Shariat @DesignUXUI #TragicDesign

Physical Harm

Jonathan Shariat @DesignUXUI #TragicDesign

Graphic via alistapart.com

Jonathan Shariat @DesignUXUI #TragicDesign

Emotional Harm

Jonathan Shariat @DesignUXUI #TragicDesign

Jonathan Shariat @DesignUXUI #TragicDesign

Jonathan Shariat @DesignUXUI #TragicDesign

Jonathan Shariat @DesignUXUI #TragicDesign

Jonathan Shariat @DesignUXUI #TragicDesign

Impolite Software• It pushes itself forward at every opportunity

• It requires more than it gives in return

• It runs gobbles up resources;

• It feels free to interrupt the user at any time

• It does not respect the user’s preferences

• Uses patronizing tone in its dialogs and instructions.

• It tricks to get the user to do things they did not intend

Jonathan Shariat @DesignUXUI #TragicDesign

Impolite Software• It pushes itself forward at every opportunity

• It requires more than it gives in return

• It runs gobbles up resources;

• It feels free to interrupt the user at any time

• It does not respect the user’s preferences

• Uses patronizing tone in its dialogs and instructions.

• It tricks to get the user to do things they did not intend

It looks like you're giving a talk. Would you like help with that?

Jonathan Shariat @DesignUXUI #TragicDesign

Impolite Software• It pushes itself forward at every opportunity

• It requires more than it gives in return

• It runs gobbles up resources;

• It feels free to interrupt the user at any time

• It does not respect the user’s preferences

• Uses patronizing tone in its dialogs and instructions.

• It tricks to get the user to do things they did not intend

Jonathan Shariat @DesignUXUI #TragicDesign

Jonathan Shariat @DesignUXUI #TragicDesign

Jonathan Shariat @DesignUXUI #TragicDesign

Exclusion

Jonathan Shariat @DesignUXUI #TragicDesign

357,000people in Australia

who are blind or have low vision

Jonathan Shariat @DesignUXUI #TragicDesign

285 million people worldwide

cannot read all content on a website

39 million of those people are blind

Jonathan Shariat @DesignUXUI #TragicDesign

Jonathan Shariat @DesignUXUI #TragicDesign

4 Billionof the world’s population

are not yet online

Jonathan Shariat @DesignUXUI #TragicDesign

We all have bias*

*Yes you too.

Jonathan Shariat @DesignUXUI #TragicDesign

Jonathan Shariat @DesignUXUI #TragicDesign

Jonathan Shariat @DesignUXUI #TragicDesign

Injustice

Jonathan Shariat @DesignUXUI #TragicDesign

Jonathan Shariat @DesignUXUI #TragicDesign

Jonathan Shariat @DesignUXUI #TragicDesign

Jonathan Shariat @DesignUXUI #TragicDesign

Jonathan Shariat @DesignUXUI #TragicDesign

Jonathan Shariat @DesignUXUI #TragicDesign

Jonathan Shariat @DesignUXUI #TragicDesign

The Fate of a Nation

Jonathan Shariat @DesignUXUI #TragicDesign

Design is important.

Bad design shows us just how important.

Jonathan Shariat @DesignUXUI #TragicDesign

What You Can Do• Look for jobs in “less exciting” areas (Healthcare,

education, non-profit, and government.

• Think about your ethics and stand up for them in your workplace.

• Consider the bad. Bad life experiences, bad people, bad outcomes, etc.

• Donate your time/skills

• Vote!

Jonathan Shariat @DesignUXUI #TragicDesign

Say Hello• www.uitogether.com

• @DesignUXUI

• Pre-order the book: http://shop.oreilly.com/product/0636920038887.do