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877-NORCOM1slide 2
Mitel 5304 IP PhoneBusiness Challenges SolvedChallenge
I need an economical desk phone that still provides single drop to the desktop
Solution = Mitel® 5304 IP Phone
5304 IP Phone is an entry-level IP phone that includes a 2-port switch so you only need a single drop to the desktop
I’d like to have a display for caller ID and easier viewing of features
My employees still want to be to have some feature keys on their phones
I’d like to put a phone like this in my classroom but I need to be able to receive pages on it
My retail business needs a phone with a small footprint for next to the cash or mounted on a pole
Coming in at around 4” x 8” the 5304 IP Phone is an ideal fit for the most limited areas and can easily be wall-mounted
There are seven programmable keys that can be customized as feature keys or speed dial buttons as the user sees fit
With the 5304 IP Phone you can both send and receive pages (direct and group page support) along with many other features
The 5304 has a 2-line backlit display with adjustable viewing angle for easy caller ID display
877-NORCOM1slide 3
Mitel 5304 IP Phone Value Proposition
New entry-level display phone– Economical, display phone that is part of the award-winning Mitel IP
desktop portfolio– Sleek, stylish phone with a small footprint– Access to many telephony and messaging features and caller ID available
Value to the user– Dual port enables businesses to take advantage of the cost savings of a
converged network– Small footprint: does not use up valuable desktop real estate– Programmable feature keys allow access to the most frequently used
telephony functions– Programmable keys allow for customization of personal features or
speed dials
877-NORCOM1slide 4
Mitel 5304 IP Phone Value Proposition(Continued)
Vertical market opportunities– Hospitality: Display phone in the guestrooms– Education: Classroom phones, dormitory phones– Retail: Point of sale / cash register phone– Healthcare: Patient room phone– General business: Dual-port display phone
877-NORCOM1slide 5
Interchangeable Branding Plate
2x20 Graphics Backlit Display (same as 5212)
5304 IP Phone
Entry-level IP display phone – 2-line x 20-character graphics display– Dual mode (MiNet / SIP)– CLID support– Small footprint (4” x 7.5” or 10cm x 20cm)– Dual port (10/100)– Compression support (G.711, G.729a)– 2 Lines with LED indicators– 7 Programmable feature keys
– Speed calls, paging, message etc.– Volume up / down keys– Set-to-set paging / group page– Large message waiting lamp– Speaker for ringing / paging– Mitel 5300 (v4) handset support
877-NORCOM1slide 6
Interchangeable Branding Plate
2x20 Graphics Backlit Display (same as 5212)
5304 IP Phone (Continued)
Entry-level IP display phone – Mitel audio quality– 802.3af power compliant– Wall-mountable
– Separately purchasable option– 3300 (ICP) release 9.0 (UR1)– SX-200 ICP release. 4.0 UR5– SIP Software release 7.2– Ready to order (RTO): November 15, 2008– Planned GA: February 2009
877-NORCOM1slide 7
2-line x 20-character backlit display (with auto-dimming) Adjustable viewing
angle display
Message waiting lamp
Speaker for receivingpages
7 Programmable keys (speed calls, feature keys)
2 Line keys with LEDsVolume up / down keys
12-buttonkeypad
5304 IP Phone
Removable plate for branding
5300 Handset(3.4 kHz)
05/02/2023 slide 8
Hospitality pull-out info card
Hospitality PC port adapter – Provides side access to PC port
Note: Shown with custom Royal Caribbean color scheme
5304 Hospitality Option
Hospitality Option (PN 51011572)
Integrated info card (dialing instructions, services etc.)
Add-on PC port adapter places port on side of phone for easy access
877-NORCOM1slide 9
5304 IP Phone Features / BenefitsFeatures Advantages BenefitsDual port Single LAN drop for both voice and
data. Ability to plug a PC into an entry-level IP Phone.
RFP requirement for entry-level IP and SIP Phones.
7 Programmable keys
Additional functionality available with one-touch access, i.e. speed dials, features access codes, messaging access etc.
Users can customize the phone to suit their requirements or enterprises can implement common features across their organization.
Display Users are able to tell at a glance who is calling with this 2-line 20- character backlit display.
Ability to screen calls, visual access to features and functions, safe and secure with caller ID.
Paging capability Customers requiring the ability to make and receive pages can now take advantage of this feature in an entry-level IP phone.
Ideal for vertical market customers like retail stores, K-12 schools, hospitals who required the ability to make and receive pages as part of their daily job functions.
Small footprint Does not use up a lot of desk or wall space.
Ideal for locations that required phone access but are often limited in desktop real estate (like a cash register position in a store or in a classroom or a patient’s bedside).