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Matthew Austen W1307749 1
Is Heath and Safety being communicated to the Workforce
Matthew Austen
Bsc (Hons) Construction Management
8 July 2013
University of Westminster
School of Architecture and the Built Environment
Department of Property & Construction
Matthew Austen W1307749 2
Abstract This dissertation has been produced to look at the UK construction force its is aimed to look into the
knowledge of those carrying out the day to day tasks, from Mangers to Carpenters, Electricians,
Plumbers, Duct workers, to see if the labour forces used onsite have an understating of Health and
Safety law and CDM Regulations.
The UK Heath and Safety at Work Act 1974 was brought in to the construction industry to ensure
employer, employees, suppliers and Contractors are responsible under the Act.
The Health and Safety at work Act 1974 also known as HASWA covers the legal obligations, it enable
the courts to apply Law to Health and Safety, this research paper will look at how these laws have been
adapted in to the current day running of UK construction sites and if these laws have been adapted as
more of box ticking exercise rather than protecting those on site, the research will look at the
knowledge of the sites operatives understanding into Health and Safety and gather a inclusive view on
the Labour force, to see if Heath and Safety risk are being communicated to them.
The Overall research for the paper will be taken from 8 different sites and will incorporate a desktop
study, interviews and questionnaires; this will enable the research to gather information from a varied
group of construction projects, with a view to establish if there is a communication problem between
the onsite team and the management.
Matthew Austen W1307749 3
Table of Contents
Abstract -‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐ 2
Tables and Figures -‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐ 5
Abbreviations -‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐ 6
Declaration -‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐ 7
Preface -‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐ 8
Dissertation Contents: -‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐ 10
Introduction: -‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐ 12
Aim: -‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐ 12
Objectives: -‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐ 12
Key Questions: -‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐ 12
Outline research methodology: -‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐ 12
Chapter 2 Literature Review -‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐ 14
Introduction to literature review -‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐ 15
What is Heath and Safety in construction? -‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐ 15
How is Heath and Safety Information is Communicated. -‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐ 21
Case studies -‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐ 25
Literature review evaluation -‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐ 28
Further Areas for research -‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐ 29
Chapter 3 – research design and methodology -‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐ 30
Introduction -‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐ 31
Quantitative Research -‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐ 31
Qualitative Research -‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐ 31
Methodology for collecting Data -‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐ 32
Pilot investigation -‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐ 33
Rationale for interviews -‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐ 36
Chapter 4 – Findings and Discussions -‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐ 37
Introduction -‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐ 38
Matthew Austen W1307749 4
Further Findings into the Data reviewed -‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐ 48
Interpretation of findings -‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐ 53
Chapter 5 – Conclusions and recommendations -‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐ 54
Introduction -‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐ 55
References and Bibliography’s -‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐ 58
Appendices -‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐ 63
Matthew Austen W1307749 5
Tables and Figures Table 1 ..................................................................................................................................................... 18
Table 2 ..................................................................................................................................................... 20
Table 3 ..................................................................................................................................................... 25
Table 4 ..................................................................................................................................................... 26
Table 5 ..................................................................................................................................................... 27
Table 6 ..................................................................................................................................................... 33
Table 7 .................................................................................................................................................... 36
Table 8 ..................................................................................................................................................... 38
Table 9 ..................................................................................................................................................... 38
Table 10 ................................................................................................................................................... 39
Table 11 ................................................................................................................................................... 39
Table 12 ................................................................................................................................................... 40
Table 13 ................................................................................................................................................... 40
Table 14 ................................................................................................................................................... 41
Table 15 ................................................................................................................................................... 41
Table 16 ................................................................................................................................................... 42
Table 17 ................................................................................................................................................... 42
Table 18 ................................................................................................................................................... 43
Table 19 ................................................................................................................................................... 43
Table 20 ................................................................................................................................................... 44
Table 21 ................................................................................................................................................... 44
Table 22 ................................................................................................................................................... 45
Table 23 ................................................................................................................................................... 45
Table 24 ................................................................................................................................................... 46
Table 25 ................................................................................................................................................... 46
Table 26 ................................................................................................................................................... 47
Table 27 ................................................................................................................................................... 47
Table 28 ................................................................................................................................................... 48
Table 29 ................................................................................................................................................... 48
Table 30 ................................................................................................................................................... 49
Table 31 ................................................................................................................................................... 49
Table 32 ................................................................................................................................................... 50
Matthew Austen W1307749 6
Abbreviations HSE – Health and Safety Executive.
HSAWA – Health and safety at work Act.
CIOB – Chartered Institute of Builders.
RICS- Royal institute of chartered surveyors.
ACOP – Approved Code of Practice.
CDM - Client Design Management.
NA – Not applicable.
Matthew Austen W1307749 7
Declaration
I hereby certify that all material in this dissertation which is not my own work has been identified
through the proper use of citations and references. I also confirm that I have fully acknowledged by
name all of those individuals and organisations that have contributed to the research for this
dissertation.
I further declare that this dissertation has not been accepted in part or in full for any other degree, nor is
it being submitted currently for any other degree
The dissertation contains 11759 words, exclusive of diagrams, tables, bibliography and appendices
I confirm that a digital copy of this dissertation may be made available to future students of the
University of Westminster.
Students Name – Mathew Austen
Students Signature -
Date of Declaration – 8-7-2013
Matthew Austen W1307749 8
Preface
My interest to produce this dissertation comes from working on construction sites since the age 15 to
date, this over the 17 years I have worked in construction, I have breathed and seen the constriction
industry from all angles, starting in a small restoration work shop locally to village of Smeeth where
the horse glue pot was the first task of the day and my first accident at work, I moved from the small
work shop to Spectrum Joinery in Ashford Kent after two years after my Dad who was a milkman at
the time found me a job, I learned how to use machinery and trained as a bench joiner and site fitter,
although I remember the HASWA sign on the wall I don’t remember any training or inductions
associated with this, after three years I left Spectrum Joinery to join as small building firm restoring old
Kent barns here I learned about the real site environment and how to pry apart 8x2 frozen together on
the cold winter mornings, there was no site cabins tea rooms and I often remember sitting in the back
of old transit van with a generator running to boil the kettle, after three years I went self employed and
started my own company working for the general public , the work was inconstant and there was more
work In London working as a shop fitter and the direction of the works changed from local works to
Sub-contracting for builders and Shop fitting company’s, over the year I worked in Ireland, France,
Italy and all areas of England mainly on high end Shop fitting sites, in 2003 I began to work as a
Subcontractor for Cardy Construction from Canterbury the work was very diverse and so was the
Health and Safety, in 2005 I moved to Luton to work with Cardy as a Site foremen on the Luton Hoo,
where we had in excess of 400 to 500 staff member per day to our construction team over a period of 4
years, in 2007 I stated training as a site manger and had my own HASAWA to understand and how it
was to be implemented , in 2009 I was running my own million pound projects as a project manager for
Cardy Construction with my own teams, to date I currently operate as a Site/Project Manger and have
seen the construction industry from the ground up, for this reason I would want to see if the current UK
construction force understand what it is that I have learned over the last 5 years whilst studying at
Westminster University and Canterbury College and see if the practical side of health and Safety is
being understood by those on the ground and if they actually really care about this, I have chosen the
topic because of my own experiences on site with view to understating the site staff and how I can
improve the communication of Health and Safety.
I would like to thank my two Daughters Faye and Ellie, Family and Friends for supporting me whilst
writing this dissertation and their continual support over my 5 years of study.
I would also like to thank Michael Stannard for whom has made all of this possible.
I would like to Thank Adam Clemens for his support.
I would also like to thank the Site Mangers and Project mangers that swiftly returned my
questionnaires during a very small period of time and the site member who participated in the survey
questionnaires.
Matthew Austen W1307749 9
I would also like to Thank Amber, Andy, Matt and Darrel for their support at Westminster University
and all the Staff who have helped me achieve this research paper.
This Dissertation is dedicated to my Late Father Stuart Victor Austen, who sadly passed away on the
11th February 2013, and would like to personally thank him for his support over the years and my first
Carpentry set at the age of 12.
Matthew Austen W1307749 10
Dissertation Contents:
Chapter 1 –Introduction
This Chapter introduces the dissertation and the thinking behind the report.
Chapter 2 - Literature Review
This chapter of the dissertation looks at pervious construction informational and statistics, to collate the
information and proved a lined argument for raising points about communication issues within the
construction industry.
Chapter 3 – Research design and methodology
This chapter looks at the methods used to collect the data and why these methods were chosen for this
dissertation.
Chapter 4 – Findings and discussions
This part of the document look at data that has been collected with a view to analysis the information
into tables and chart and review the questions and interviews and combine the information.
Chapter 5 - Conclusions
Final though on where there are communication issues with in the construction industry and areas for
further research.
References, Bibliography, Appendices
A list of all the information and books, websites copy’s of question papers and interviews.
Limitation and constraints of the research
Due to two mitigating circumstances the research paper was produced in a very short period of time as
set under the referral period, this meant that only a small number of people could be contacted and used
in the research and was less than I had hoped for to conclude the whole document as returns on
questionnaires was limited and interview were restricted to the time frame allowed.
Matthew Austen W1307749 12
Introduction:
This dissertation looks at the UK Construction industry to look at how the current HASAWA is being
enforced and seek to see if this is being implemented on sites and if it is being successfully
communicated to the site teams, through the collection of data from questionnaires given to the site
managers and the site teams the research will look at different trades and profession on site. The
research will look at how different professions on site have a view on Health and Safety, and see if
certain area of the construction Industry needs further training in the communication of Heath and
Safety
Aim:
To determine if heath and safety Is being communicated to the workforce.
Objectives:
1. To evaluate heath and safety.
2. To review case studies in terms of responsibilities on communication.
3. To review how Health and Safety information is communicated
4. To test If Health and Safety if Health and Safety is being communicated to the Workforce
5. To establish if Heath and Safety risks need to be better communicated to the Workforce
Key Questions:
Is the communication of health and safety getting through to the Workforce?
Outline research methodology:
Literature review
Health and Safety play as key parts of every day running of a construction site, Information is freely
available on the topic areas such as good practice and implementation, the HSE also publish statistics
that are useful, however finding key information on communication is difficult to locate this because
there are not many books or documents published specifically on the link, and if there is a requirement
for Heath and Safety to be communicated better to the taskforce. The literature review looks at the
information gathered from books, journals, previous dissertation and information from the CIOB,
RICS, HSE, and online information to answer the first three objectives.
Questionnaires
Information required to conclude the forth and fifth objectives was formulated into the questionnaires,
due to the short time frame to carry out this the questionnaires were distributed to 8 sites and gathered
over one week.
Matthew Austen W1307749 13
The questionnaires have been designed to see if there is a link between those with training with out and
to gather a common knowledge on how Heath and Safety and if the information communicated.
Interviews
To gather further information 1 interviews was arranged with a project manger from 1 of the 8 sites
that questionnaires had been sent to, keeping the questions based around the questions raised in the
questionnaires was discussed so to keep the consistence of the dissertation.
Case Studies
The case studies that have been chosen are designed to look at gathering further information to all
objectives, the case studies were difficult to find and linking information and data specific to this was
difficult to achieve.
Matthew Austen W1307749 15
Introduction to literature review
This chapter looks at current and previous heath safety background within the construction industry, it
look into how Health and Safety is implemented on site and how the information is communicated to
the onsite trades, the study looks at the current HSE statistics for accidents in the construction industry
and the topics are linked to the objectives to established, to see if the UK construction industry is
effectively communication Heath and Safety information.
What is Heath and Safety in construction? This section of the dissertation seek to understand what Health and Safety is and how construction is
defined with a view to understand what legislations are in place and how these legislations are enforced
through out the construction sector with final view of understanding how Health and Safety is
implemented in construction. Looking at the Accident statistics it seek to understand where failures
may occur.
The Health And Safety Web site says ‘The Health and Safety at Work etc Act 1974, also referred to as
HASAW or HSW, is the primary piece of legislation covering occupational health and safety in the
United Kingdom. The Health and Safety Executive is responsible for enforcing the Act and a number
of other Acts and Statutory Instruments relevant to the working environment.’ (HSE 2013)
The (1974) Heath and Safety at works at states that ‘ An Act to make further provisions for securing
the Health and Safety and welfare of persons at work, for protecting others against risks to health or
safety in connection with the activities of persons at work, for controlling the keeping and use and
preventing the unlawful acquisition, possession and use of dangerous substances, and for controlling
certain emissions into the atmosphere, to make further provisions with respect to the employment
medical advisory services; to amend the Law relating to Building Regulations, And the Building
(Scotland Act 1959 and for connected purposes’ (HSE 2013 p.1)
The CITB talk about HASAWA (1974) further in the (2008) GE700 ‘ The Heath and Safety at work,
Etc. Act 1974 provides for a comprehensive legislative frame work to promote, stimulate and
encourage high standards of Health and Safety awareness and effective standards of Heath and Safety
Management’ (CITB, 2008 p.1)
The (CITB, 2008 P.1) goes on to say ‘One of the main aims of the Act is to involve every one’
The (1974) Health and Safety at Work Act stated that ‘ There shall be a body cooperated to be known
as the Heath and Safety Executive (In this Act referred to as “the Executive” ‘ (p.6)
This is further now known as the HSE and they have the powers under the HASAWA (1974) to
enforce the Act and it Regulations.
Matthew Austen W1307749 16
The 1974 Act has produced many Regulations over the years that have been implemented by the HSE
these are ascending from 1989;
• Construction (head Protection) Regulations (1989)
• Manual handling operations Regulations (1992)
• Personal protective equipment Regulations (1992)
• Provision and use of Work Equipment Regulations (1998)
• Lifting Operations & lifting Equipment Regulations (1998)
• Management of Heath and Safety at work Regulations (1999)
• Work at Height Regulations (2005)
• Construction (Design and Management) Regulations (2007)
The Construction (Design and Management) also known as CDM replaced CHWS and the (CDM94)
due to its complexity, (Managing Heath and Safety, 2007 p.1) notes this regulation ‘ The Construction
(Design and Management) Regulations 2007 (CDM2007) came into force on the 6 April 2007 they
replaced the Construction (Design and Management) Regulations 1994 (CDM94) and the construction
(Health Safety Welfare) Regulations 1996 (CHWS) . This Approved Code of practice (ACOP)
provides practical guidance on complying with the duties set out in Regulations. It replaces the ACOP
to the Construction (Design and Management Regulation 194 from 6 April 2007.’
The development of the ACoP and Regulations had lead the construction industry to the CDM
regulations (2007) this part of the dissertation looks at how the CDM now play part in the construction
industry and information that is required to be communicated.
(Managing Heath and Safety, 2007 p.1) talks further about the new ACoP ‘ The key aim of CDM 2007
is to integrate Heath and Safety in to the Management of the project and to encourage every one
involved to work together to;
a) Improve the panning and management of projects from the very start;
b) Identify, hazards early on, so they can be eliminated or reduced at the design or planning
stage and the remaining risks can be properly managed;
c) Target effort where it can do the most good in terms of Heath and Safety; and
d) Discourage unnecessary bureaucracy’ (p.1)
The CITB further talk about this ‘ the fundamental requirements under the Construction (Design and
Management) Regulations 2007) CDM, for competency, Co-operation and Co-ordination, imply a need
for consultation between various parties working on the project, at all levels, These requirements apply
to all project, whether they are notifiable or not’ (CITB, 2008, p.5 A-4)
Managing Heath and Safety (2007) talks further about the various parties further and the
responsibilities as shown in Table 1 on the next page.
Matthew Austen W1307749 17
All Construction Projects (Part 2 of the Regulations)
Additional Duties for notifiable Projects (part 3 of the Regulations)
Clie
nts (
excl
udin
g do
mes
tic c
lient
s)
• Check competence and resources of all appointees
• Ensure there are suitable management arrangements for the project including welfare facilities
• Allow sufficient time and resources for all stages
• Provide pre-construction information to designers and contractors
• Appoint CDM co-ordinator* • Appoint principle contractor • Make sure the construction phase does not start
unless there are sutiable: -Welfare facilities, and -Construction Phase plan in place
• Provide information relating to the Heath and Safety File to the CDM co-ordinator
• Retain and provide access to health and safety file
(*There must be a CDM co-ordintator and principle contractor until the end of the construction phase)
CD
M c
o-or
dina
tor
• Advise and assist the client with their duties • Notify the HSE • Co-ordinate health and safety aspects of the
construction work and co-operate with others involved with the project
• Facilitate good communication between clients, designers and contractors
Des
igne
rs
• Check client is aware of their duties
• Eliminate hazards and reduce risk during design
• Provide information about remaining risks
• Check CDM Co-ordinator has been appointed • Provide any information needed for the heath
and safety file
Matthew Austen W1307749 18
All Construction Projects (Part 2 of the Regulations)
Additional Duties for notifiable Projects (part 3 of the Regulations)
Prin
cipl
e C
ontra
ctor
s
• Plant, mange and monitor construction phase in liaison with contractor
• Prepare, develop and implement a written plan and site rules (initial plan completed before the construction phase begins)
• Give contractors relevant part of the plan • Make sure suitable welfare facilities are provide
from the start and maintained through out the construction phase
• Check competency of all appointees • Ensure all workers have site inductions and any
further training needed for the work • Consult with the workers • Liaise with CDM co-ordinator regarding
ongoing design • Secure the site
Con
tract
ors
• Check the client is aware of their duties
• Plan, manage and monitor own work and that of workers
• Check competency off all their workers
• Comply with the specifics requirements in Part 4 of the Regulations
• Ensure that there are adequate welfare facilities for their workers
• Check a CDM co-ordinator and a Principle contractor has been appointed and HSE notified before starting work
• Co-operate with principle contractor with planning and managing work, including reasonable directions and site rules
• Provide details to the principle contractor whom he engages in connection with carrying out the work
• Provide any information needed for the heath and safety file
• Inform principle contractor of problems with the plan
• Inform principle contactor of reportable accidents, diseases and dangerous occurrences
Ever
ybod
y
• Check own competence • Co-operate with others and Co-ordinate work so as to ensure the health and safety
of construction workers and other who may be affected by the work • Report obvious risks • Take account and apply the general principles of prevention when carrying out tasks
Table 1 is produced from (Managing Health and Safety in Construction 2008 p.5)
Table 1 shows that even if a project is not notifiable there is still a duty on everybody , as noted by
(Managing Health and Safety in Construction 2008 p.45) to ‘ Check own competence’ and ‘ Take
account and apply the general principles of prevention when carrying out tasks’ (p.5) so how do we
know if our project is a construction project and if we fall under this category the critical element of the
‘CDM regulations states that ‘Everybody is responsible’ (CITB 2008)
Matthew Austen W1307749 19
To understand further what a construction project is:
The scope of construction project changes from site to site, the (HSE, 2009) defines the scope’
• Construction of Buildings
• Civil engineering’s
• Specialised construction activities’
The CITB describe the scope of the construction activities in the GE700 document as ‘any building,
civil, engineered or Engineering construction works, it includes the following
• Any Construction, Alteration, Conversion, Fitting out, Commissioning, Renovation, Repair,
Up keep, Re Decoration or other maintenance, Cleaning (using water. Abrasive at high
pressure, or the use of corrosive or toxic substances), decommissioning, demolition or
dismantling of a structure
• Preparatory works include site clearing, exploration and investigation (but not site survey) and
clearance or preparation of the site or structure for use or occupation
• Demolition or dismantling of any structure and the removals of materials and waste’
However the (Managing Heath and Safety 2007 p.92) defines works that are not related to construction
for further clarification
a) ‘Putting up and taking down marquees and similar tent designed to be re-erected at
various locations
b) General maintenance of fixed plant, except when this is done as part of other
construction work, or involves substantial dismantling or alteration of fixed plant
which is large enough to be a structure in its own right, for example structural of a
large silo, complex chemical plant, power station generator or large boiler
c) Tree planting and general horticultural work;
d) Positioning and removal of light weight partitions such as those used to divide open
plan offices or to create exhibition stands and displays;
e) Surveying – this includes taking levels, making measurement and examining a
structure for flaws;
f) Work to or on vessels such as ships and mobile off shore installations;
g) Off—Site manufacture of items for later use in construction work (for example roof
trusses, Pre-cast Concrete panels, bathroom pods and similar pre fabricated elements
and components);
h) Fabrication of elements which will for part of off shore installations
i) The construction of fixed off shore oil and gas installations at the place where they
will be used‘
Its is important to define the scope of works in construction to ascertain the areas of law for a
construction project as any project that falls under this category and operates for more the 30 working
Matthew Austen W1307749 20
days of 500 person days will be notifiable to the HSE how ever all projects unless domestic still apply
the CDM (2007) Regulations.
(Managing Heath and Safety 2007 p.3) asserts that ‘except where the project is for a domestic client,
HSE must be notified of projects where construction work is expected to;
a) Last more than 30 days;
b) Involve more than 500 person days, for example 50 people working over 10 days.’
The HSE is notified through using the Online F10 form and example of this can be found in the
appendices, the F10 should be displayed on site for every one to see.
Taking the above in to account it appears that there are a number of Laws and Legislations in place
along with ACOP, so how did the CDM (2007) effect the construction industry to see the impact this
dissertation looks at the Number of Deaths over a twenty year period shown in Chart 1;
Using the Heath and Safety statics 2011/12 a chart has been produced to show the accidents over a
Twenty-year period.
Table 2 has been produced from Data collected from the heath and Safety Statistics (2011/12) p.9
The Health and Safety Law (2012) notes that ‘ the latest results in construction show:
• 49 fatal injuries. 23 of these were the self-employees. This compares with and average of 59
over the previous five years – including an average of 19 to the self-employed (RIDOR);
• Over 5000 occupational cancer cases are estimated to arise each year as a result of past
exposure in the construction sector (Research report 932 “The burden of occupational cancer
in Great Britain”);
• These were an estimated 74 000 total cases and 31 000 new cases of work related ill health;
• An estimated 1.7 million working days were lost due to work-related ill health and a further
0.6 million due to workplace injuries. This Equates to 0.87 and 0.34 das per worker.’ (p.2)
0
50
100
150
1990/91 1993/94 1996/97 1999/00 2002/03 2005/06 2008/09 2011/12
Num
ber of Deaths
Twenty Year Trend
Twenty Year Trend
Matthew Austen W1307749 21
The information gathered shows on the surface that the number of Deaths has significantly fallen since
1990s to present day, Currently at 49 Fatal injuries per year, this equates to nearly one a week, the next
part of the dissertation looks at how the information is communicated to the Workforce.
How is Heath and Safety Information is Communicated.
This section of the dissertation looks at understating how Health and Safety information is
communicated to the Taskforce. The term communication is used in the context of how the information
is handed or taught to others by a team member for the purpose of this dissertation.
‘Communication is key in Heath and Safety’ (Macdonald 2013)
Onsite Management communicates to the taskforce through a number of methods;
• Site Induction (this is normally by a pre recorded DVD, operatives are then asked to sign a
document saying they have seen the Induction DVD, information contained on the DVD
related to all aspects of the site risks and should specific to the job.
(CITB, 2008 A5 p.1) Talks about inductions ‘ mention the word ‘induction’ or ‘inductee would case
many people to think of a new person arriving on site or into the company totally new’
• Risk and Method statements are used for a specific task to be carried out and can be
completed form almost every task to be undertaken by onsite operatives. Further information
on risk assessments can be seen in the appendices. A risk assessment reviews the probability
of a risk with a view to lover the severity and risk this is then formulated in to a risk and
method statement
• Tool Box talks, are a way of communicating relevant Health and Safety to a whole team, this
is normally carried out by the site manager who will pick a talk that is relevant to the team at
that time of the project and help communicate new site risks.
• Signage is often used as a way of warning of dangers or prohibited areas, access, signs are
often put around the site at relevant positions, there may also be a number of signs contained
within the site welfare facility’s to communicate the current Heath and Safety risks.
(HSE 2011) its simple messages is that organisations need to manage health and safety with the same
degree of expertise and to the same standards as other core business activities, if they are to effectively
control risks and prevent harm to people (p.1)
Is information being communicated to the onsite teams; The (HSE, 2011, p.29) writes ‘
Communication challenges organisations generally – not just on health and safety issues. It is often
seen as the single most important area requiring improvement. The messages senior management
wishes to communicate are often not the ones employees receive. Two central elements are clear
Matthew Austen W1307749 22
visible leadership and a common appreciation of how and why the organisation is trying to improve
health and safety’ (HSE, 2011, p.29) further note ‘ Effective communication about health and safety
relies on information; coming INTO the organisation; flowing Within the Organisation; Going Out
from the organisation.’
Figure 1 shows the communication of heath and from the HSE to onsite Staff.
The next part of this dissertation looks at collecting information from various sources to establish if the
communication is working with a view to review the communication.
(Helen Gilbert 2010 from CM website) talks about the lack of heath and safety risk management and
say ‘ construction workers life’s are being put in danger due to the poor management of health and
safety risks, a report revels today.’ Helen Gilbert (2010) then goes on to state ‘the study, which
surveyed contractors working in construction supply chains on larger projects where work was
expected to last more than 30 working days, found little is done to manage risk before people start
work on site – firms are told on Friday to start work the following Monday. And other information
about site health and safety risks is not made available to firms before beginning work – despite a legal
requirement for it to be provided’
However the (HSE 2013) published a Document ‘Management Failing on construction Accident site’
the (HSE 2013) say ‘ a carpenter working on a house refurbishment project at Tegaron, Credigion, In
August 2011 fell more than Seven Meters from the top of an unsecured ladder causing sever back
injuries from which he has yet to fully recover. The Incident prompted and investigation by the Health
and Safety Executive (HSE) which toady (23 January) concluded a prosecution against his employer,
Richard Morgan or Davies and Morgan Carpenters, at Swansea Crown Court, the court heard that
Morgan had not received training in the management of heath and safety on construction sites and had
not appointed a competent person to manage or supervise the work. “This case highlights the Duty that
all construction Contractors have to plan, manage and monitor their work activities appropriately.’
(2013 HSE) Management failing on construction accident site, this report highlights Helen Gilberts
comments.
Matthew Austen W1307749 23
The Construction Manger website published a report in the 1 march (2013) the website talks about an
interview with Philip White Chief inspector for the HSE about the HSE statement on individual H&S
‘Competence’ In the (CM, 2013, Website) publication Philip White says ‘ Encouraging and promoting
a competent work force remains a key priority from HSE, and we believe developing individual
competence in heath and safety is crucial to the industry in reducing accidents and ill heath. HSE also
considers that these are issues for the industry to resolve and show leadership’
Its clear to see that the HSE are trying to influence the incorporation of all to achieve a reduction on
site accidents, but is the report that mangers are failing and Contractors are failing at high level where
is the information being communicated to?
(Lord j. Sandland, 2013, CM website) says ‘I suggest HSE stop talking and produce a clear ACoPS
document or revise CDM ACoPS to reflect sensible competency standards benchmarks from industry
to prove/achieve. As the individuals may then select what scheme meets their requirements and
standardize such company schemes in private sector. “ The horse has bolted” in terms of number of
schemes, HSE aims are in competency admired, but current thinking is lacking.’
(HSE 2010 Worker involvements in health and Safety what works) says ‘ Worker involvement in
health and safety is a key theme of the HSE’s strategy for the UK’s health and safety system, Be part of
the solution1. The strategy, which was launched in 2009, recognises that the way forward for the health
and safety system is for the HSE to work in partnership with stakeholders. Engaging with the
workforce on health and safety-related issues – irrespective of the sphere of activity – is fundamental to
the success of the strategy.’ (HSE, 2010, p.2)
The HSE (2010) Worker involvements in health and Safety: what works, says ‘Use outside sources to
communicate the message of health and safety – not just coming from the management all the time.’
(p.72) the HSE is setting out guide lines that outside information should be used and individuals should
competent.
Lord J, Sandland point is clear that there are to many different areas of ACoPS although the previous
accident figures show that accidents are falling, and that Managers failing their operatives onsite but
the CDM (2007) notes that every one is responsible yet the above information only focuses on one
individual and the not a overall collection of people as listed in the CDM (2007) Regulations roles and
responsibility’s, So how is the information being communicated to the onsite staff. Both the CITB and
HSE set out responsibilities under the CDM on communication, but is this preventing accidents
happening in construction, The HSE talks about involving workers in Heath and Safety and
communicating to them better, but how is this happening.
The HSE report into preventing catastrophic events in construction (2011) states that ‘in many of the
case studies it was apparent that hazards had not been appreciated and risks managed in a competent
manner. This must spring partly from the concerns about knowledge, skills and experience expressed
Matthew Austen W1307749 24
earlier but also from the lower degree of competence available on some projects, for a variety of
reasons including smaller, less structured organisations being in control and sometimes the need for
intermittent working by visiting teams, without a continuous site management presence.’(HSE 2011,
p.34)
The HSE report into ‘preventing catastrophic events in construction 2011 states ‘There was also
evidence (from consultation) of in-company resistance to facing up to potentially catastrophic hazards
which had been identified: the ‘good news’ syndrome in which senior managers make it plain that they
do not want to hear about problems – just progress.’ (HSE, 2011, P.34)
Matthew Austen W1307749 25
Case studies
This Section looks at case studies carried out where accidents have happened in construction project
the information is gathered from the HSE (2011) report into catastrophic disasters in construction and
review the possible causes, this information will be used to see if there is a poor communication and
find a way to best focuses efforts as noted in the CDM (2007) regulations
Case 1
Project Detail Construction of a large leisure centre complex
Major Hazard Event Ceiling collapsed
Consequence The incident happened only days before the complex were due to open to
the public. No one was inside and there were no injuries although the
theatre had the capacity to hold 500 people
Potential Causative
factors
• The designs were unworkable resulting in unauthorised changes
• There was no evidence of inspection or supervision of installation
• Lack of communication between principal contractor and client
• Supporting beam breaking loose due to the extreme weight pressure
• The false ceiling was not adequately secured leading to a supporting
beam breaking loose, causing 200m2 of ceiling which held the
lights and the fire preventing sprinkler system to collapse in one
of the auditoria (theatre 7)
Table 3, information Collected from HSE (2011) p203
Matthew Austen W1307749 26
Case 2
Project Detail Construction of additional steel framed floors to a former newspaper press building
Major Hazard
Event
A partial collapse occurred during the construction of additional steel framed
floors to the former newspaper press building. The building was being converted
into multi occupancy accommodation, which included a section of new build steel
frame structures and concrete floor slabs from the upper levels of the existing
reinforce concrete framed structure.
Consequence Near to, although not directly accessed by, a populated area. If further collapse
had occurred the problem could have been greater
Potential
Causative
factors
• No calculations were prepared by the consulting engineer. Collapse of the two
temporary steelwork support structures occurred while the concrete was being
placed
• The collapse occurred due to overload of the temporary structure and on-site
(ad-hoc) support requirement
• The principal contractor had no temporary works design ability
• Failure of initial design investigations to identify a service void in the location
of the footing of ���the proposed steel frame structure and of temporary works
• Failure to question the relevance for mortar “buttering up” given the depth of
concrete removed from the wall heads of a service void.
• No mortar specifications provided by the site works engineer
• Construction of the reinforced concrete floor slabs should not have commenced
until the steel ���angle supports were secure
• Principal contractor and site management supervision arrangements were poor
Table 4, information Collected from HSE (2011) p210
Matthew Austen W1307749 27
Case 3
Project Detail Major redevelopment of a city centre building
Major Hazard
Event
Collapse of 30 metre scaffold system. The access scaffolding collapsed
perpendicular to the building construction
Consequence One fatality and several major injuries. Major disruption to city centre area
Potential
Causative
factors
• Use of non-standard equipment
• Lack of training of site personnel to the new scaffold system
• Poor design of temporary structure
• Failure to follow supply contractors specifications
• Inappropriate use of software to facilitate the design process
• Lack of appropriate temp works design; hoist supplier; and main contractor
• Overloading had rendered the structure unstable.
• The scaffold had not been adequately tied to the building structure
• Lack of proper footing which subsequently compromised strength and
stability
• Temporary removal of adjustment ties and deflection of the scaffold columns
from the main structure by a “jacking out” procedure
• Overloading of building blocks onto 3 separate lifts
• A graduate design engineer was left to bear responsibility for much of the
work
• The specialist scaffolding sub-contractor had not ensured that the design of
the access scaffold (tie, height and pattern) had adhered to the recommended
calculations (Completion or Handover certificate). Under strict compliance,
overloading would not have occurred if the main contractor had ensured that
only two scaffold lifts were operating at any one time
Table 5 information Collected from HSE (2011) p210
Matthew Austen W1307749 28
Case 1 Key point on case, poor communication between the principle contactor and the client and no
inspections had been carried out to check the installations the HSE found that this lead to the celling
collapsing.
Case 2
Key points from this case were that the was poor arrangements in place between the principle
contractor and the Site management teams and no design was present that leas to a part collapse of the
building.
Case 3
Key pints from this case was that the site operatives using the scaffold had poor training, the design of
the scaffold was poor, and the subcontractor had not followed the correct design procedure
unfortunately the scaffold collapse and there was one death.
Literature review evaluation
What is Heath and Safety in construction? The implementation of The Health And Safety 1974 has changed the face of the construction industry
by making legislations and code of practices that are applicable to the construction industry, the recent
regulation of CDM (2007) has further assisted this by appointing an individuals to deal with client and
principle liaison, the twenty year trend shown that fatalities in construction have reduced by a
significant amount, and further reducing was achieved when CDM regulations came in to force,
however there are still a number of significant dangers as last statics show that on average 49 people
are year are still losing their life whilst working in construction, the reducing is something to admired
but the reducing does make the lesser amount more appropriate, would the sector be happy if just 1 life
a year was lost ? In principle good management and communication and design should eliminate any
life loss to absolute zero.
How is Heath and Safety Information is Communicated and monitored Whilst carrying out an interview with a senior contracts manager I asked the question what is the key to
good safe practice, the reply was ‘Communication is key to date this contracts manager has had no
fatalities on site.
Construction Teams communicate risk through, inductions and risk assessments and permits to work,
each one having their own method of Health and Safety, its clear from the research that both the HSE
and CITB agree on communication being achieved yet, (Helen Gilbert, 2010, CM website) notes that
‘there are still clear area where managers need to process the information received and put this to good
practice on site through better communication. ‘
Matthew Austen W1307749 29
Who’s responsible?
All three case studies showed that accidents are still happening in the construction industry due to lack
of training, communication, design, and management failures, what the case study’s do not show is
why the HSE have not implement power to be Pro Active rather than reactive, this could be seen now
as the recent response to new HSE inspectors being appointed on a bonus scheme allowing firms to be
charged for danger activates or poor health and safety Management, this may assist in improving sites
but the key element to CDM is to out design these risk therefore this should not be required and better
planning and implementation by all should result in construction firms not receiving fines this maybe
be improved through better communication as discussed by Helen Gilbert.
Further Areas for research Topic raise in the research show that more research could be carried out in the following areas:
a) Greater depth into how construction accidents are happening, were is the primary fault is
b) The research established that further information was required to understand how information
is passed to site workers and if this information is absorbed and achieves the goals set out
c) Further information is needed to review new powers in place by HSE to fine sites and if this is
the correct way of addressing construction accidents.
Matthew Austen W1307749 31
Introduction This section of the dissertation looks at how the information is to be gatherer and why the information
is being gathered in this method, it approaches various method of data collecting through primary and
secondary data and looks at how quantitate and qualitative research is to be used to answer the
questions and objectives set out in the introduction.
Quantitative Research Quantitative research is describe by (Naoum 2007) as being ‘objective in nature’ . Naoum further
writes ‘Quantitative research is selected under the following headings
1. When you first want to find out facts about a concept, a question or an attribute.
2. When you want collect factual evidence and study the relationship between these facts in order to
test a particular theory or hypothesis’ (Naoum, 2007,p.38)
This dissertation will use quantitative research to for the line of argument and will be used to set the
questions in the dissertation, question that will come from quantitate research will be.
• Have you ever been involved in a accident at work
• Do you hold a CSCS card
• How is Health and safety information communicated
By using this method of research for the questionnaires and interview we find out facts fast and
establish any link with the facts against the literature review, the question will set on the objectives thus
triangulating the information.
Qualitative Research Qualitative research is describe by (Naoum 2007 p.40) as being ‘Subjective in nature’ Naoum further
writes ‘Begin the research question with words What or How. Tell the reader that the study will do one
of the following to discover, explain it seek to understand, explore a process, describe the experiences.
Pose questions that use-directional wording. These questions describe, rather than relate variables or
compare groups. Delete words that suggest or affect, influence, impact, determine, cause and relate.’
The method of qualitative research will be used in the interviews and setting out of introduction letter
to questionnaires, it will used as part of a semi structure interview approach, it will be used as a
question to be set such as; What is your construction background.
Qualitative and Quantitative research will bring dimension to a survey as noted by (Naoum 2007)
Matthew Austen W1307749 32
Methodology for collecting Data
Figure 2 (Kumar 2011)
Primary data;
Will be collected as in the flow chart produced by Kumar (2011) in figure 2 above, however
information to be gathered for the purpose of this dissertation and time restraints allowed the method of
collecting primary data with be limited to Questionnaires and interviews the interviews will be
structures around the Questionnaires as part of a semi structures interview, the questionnaires will be
delivered to sites across Kent at pre agreed sites and for the purpose of speed for collecting the
questionnaires, this is to guarantee all data can be collected and collated swiftly, the use of construction
site will enable the dissertation data to be from source as the object is aimed at reviewing how
information is communicated on site.
Secondary Data Using the data collection method set out in the flow chart shown in figure 2 the secondary data will be
collected via controlled documents such as;
• On line sources • Research Papers
• Books • HSE Publications
• Codified Laws • Regulations
Matthew Austen W1307749 33
The use of the secondary data will be collected for statistics and used to form the literature reviewed
with a view to answering the key question by obtaining information listed out in the objectives, the
secondary source of data is critical the research for concluding a lined argument and is critical to the
dissertations objective.
Pilot investigation (Naoum 2007) notes that a pilot study should be carried out to highlight and ambiguous questions or
error with the questions before sending out official questionnaire, the primary questionnaire was taken
to Ashford Hospital to a Construction Team Run and Managed by Steven Dixon.
• Was the Questionnaire clear?
• Were there any errors?
• Were any of the questions offensive?
• Do you have any comments?
The Feed back was that questions 13, had no option for (N.A) not applicable and question’s 17,19 had
no option for Never and Q.16 had no option for unsure individuals, it was established that all the
questions were clear and none of the questions were offensive, only one comment was received and
that was there was no selection for Agency works under Q.2 the above information was amended in to
the questionnaire below.
Rationale for Question’s
The questionnaire will be formed around the objectives and key question to establish the information
desired for this dissertation, using the methodology noted to structure the questions.
(Naoum 2007) discusses the advantages and disadvantage questionnaires these are shown in table 6 on
p34 of this dissertation.
Advantages Disadvantages
• Speeds, Postal Questionnaires are certainly a quick method of completing a survey.
• Must contain simple questions
• Economy, Postal questionnaires are
perceived as offering relatively high
validity results because of their wide
geographic coverage
• Accuracy, People may respond to what
you want to hear.
• Consultation. In certain cases
respondents not have the information to
hand.
• No control over respondents, no
guarantee can be made that the requested
participant will fill out the form
Table 6
Matthew Austen W1307749 34
To over come the disadvantages established by Naoum, the questionnaire will be hand delivered to site,
this will ensure that the correct people receive the questionnaire, the questionnaire will not state the
topic of the dissertation so to avoid people responding to the what Naoum describes as ‘People may
respond to what you want to hear’ (2007 p.54) although Naoum (2007) discuses that the postal is of
advantage in this case of this dissertation the questionnaires will need to be hand delivered to various
sites across Kent due to the time limitation to my dissertation.
By using the above information the following questions have been formed and will be delivered to the
relevant sites as part of a questionnaire.
Questionnaire
1. How long have you worked in Construction; this question was designed to test and see if the
period worked in constriction brings another dimension to the understanding of Heath and
Safety.
2. Are you Employed, Self Employed, Agency; this question was designed to see if there are any
weaknesses between the Employed and Self Employed in regards to Heath and Safety.
3. What is your trade background; this question was designed to see if certain trades have a
better understanding of Heath and Safety communication.
4. Have you herd of the Health and safety At Work Act (1974); this Question was designed to
test the knowledge of the individual on Heath and Safety.
5. Do you know what information is contained within he HSAWA (1974) this Question was
designed to test the knowledge of the individual on Heath and Safety.
6. Have you heard of CDM; this Question was designed to test the knowledge of the individual
on Heath and Safety.
7. Do you have an understanding of CDM regulations; this Question was designed to test the
knowledge of the individual on Heath and Safety.
8. Do you know who the CDM co-ordinator is on your project; this question was designed to see
if the individual had had communication of the appointed CDM Co-ordinator.
9. Does the project you are working on have a F10 form; this Question was designed to test the
knowledge of the individual on Heath and Safety.
10. When was the last time you had Heath and Safety training; this question was design to see if
the individual had had any training and is designed to link back to questions 4,5,6.
11. If you had training Heath and Safety was it useful; this question was designed to see if the
individual felt that the training was of use to assist with better understanding of
communication.
12. Do you have a CSCS Card; this question was designed to see the qualifications of the
individual and link back to question 2.
13. Did you find the CSCS training made you aware of site dangers; this question is designed to
see if the CSCS training was of benefit to the individual.
Matthew Austen W1307749 35
14. Have had a site induction; this question was to test the site environment and see if the site
teams are implementing Heath and Safety thr
15. Have to been to site where you did not have a site induction; this question was to test the site
environment and see if Heath and Safety is being implemented by the site teams.
16. Was the Site induction useful in terms of Heath and Safety; this question was designed to see
if the individual felt that the site induction was informative, to see if communication can be
improved.
17. When was the last time you read and signed a risk and method statement; this question was
designed to see if the site Management team had followed the CDM regulations.
18. Do you feel that you are notified of new Heath and Safety risk from the project team; this
question was designed to see if the site Management team had followed the CDM regulations.
19. When was the last time you had a tool box talk; this question was designed to see if the site
Management team had followed the CDM regulations.
20. Have you ever had a accident at work where you was of for more than 3 days; this question
was designed to see if there is a link between poor communication and accidents.
Matthew Austen W1307749 36
Rationale for interviews
‘The personal interview is another major technique for collection factual information as well as
opinions. ‘It is a face-to-face interpersonal role situation; in which an interviewer asks respondents
question designed to elicit answers pertinent to the research hypothesis’ (Naoum,2007, p55)
According to Naoum (2007) there are three types of interviews these are describes as structured, semi
structured and unstructured. Key point to these interview process are listed below in table 7 as disused
by Naoum (2007).
Unstructured Semi Structures Structured
• Question to be open or
open ended
• More formal than the
unstructured interview
• The interviewer will
have full control on the
questionnaire through
the entire process.
(Naoum, 2007, p56)
• Can be conducted at
the beginning of
research
• Open or close-ended
question are used
• Starting with open
question but moving
toward closed
questions.
• No set order to
questions
• Interview stated with in
direct question to build
up a rapport.
• Questions are
presented to all
interviews in the same
format and wording.
Table 7 - discusses information collected from Naoum (2007)
Using the guidance set out by (Naoum 2007 p.55) the structure of the interview will be a mix of
structured and Semi Structure metod.
Matthew Austen W1307749 38
Introduction
Chapter 4 of this dissertation looks at the information collected through the questionnaires to combine
the data and conclude an appraisal of the data collected.
Questionnaires were distributed to 8 sites across Kent, out of the 115 issued 70 were received and 9
were discarded due to being incomplete as shown in Table 8 below.
Table 8
Question 1 How long have you worked in Construction?
Table 9
The data collected from Q.1 shown in table 9 shows the 29% of the individuals questioned had worked
in the construction industry for 5-10 years and just 14% had worked for 10-20 years while 17% had
worked in the industry for 1 year.
61%
8%
31%
Questionnaire Feed Back
Received
Discarded
No response
17% 19%
21% 29%
14%
Q.1
· 1 Year
· 2 Years
· 3 Years
· 5-‐10 Years
· 10-‐20 Years
Matthew Austen W1307749 39
Question 2 Are you Employed Self Employed, Agency.
Table 10
The data collected and shown in table 10 shows that the majority of the labour forces is Employed at
40% and the other two thirds are made up of self employed at 27% and Agency workers at 33% the
agency workforce is higher than expected.
Question 3 what is your trade background?
Table 11
The data collected in table 11 above shows the biggest sector of the labour force is Labor’s at 23% this
is higher than expected, the smaller group is Dry liners and Duct workers at just 3% this could be due
to the projects position in its construction phase. Managers make up 3% and this equates to 1 per the 8
sites visited. Electricians, Plumbers and Carpenters make up the next sector and are nearly even in
quantities on site this was expected.
40%
27%
33%
Q.2
· Employed
· Self Employed
· Agency worker
16%
16%
14%
3%
23%
10%
11% 3% 4%
Q.3
Carpenter
Electrician
Plumber
Dry -‐Liner
Laborer
Handyman
Matthew Austen W1307749 40
Question 4; Have you herd of the Health and safety At Work Act (1974)?
Table 12
Table 12 shows data collected from question 4, this was not expected 74% had heard of the HASAWA
but still 26% had not even though they were working in the construction industry, the signage was
displayed on all of the sites visited.
Question 5; do you know what information is contained within the HSAWA (1974)
Table 13
The data collected from question 5 shown in table 13 shows that out of the 74% of people who had
heard of HWASA as shown in table 12 did not know what information was contained within the
HSAWA while only 17% did this was lower than expected
74%
26%
Q.4
Yes
No
17%
83%
Q.5
Yes
No
Matthew Austen W1307749 41
Question 6; have you heard of CDM?
Table 14
The information shown in table 14 shows that the 79% of the labour force had heard of CDM and only
21% had not, this was lower than expected.
Question 7; do you have an understanding of CDM regulations?
Table 15
The data collected from Q.7 shows that only 44% had a understanding of CDM regulation’s although
this is higher that those with an understating of HASAWA it shows that 56% of the labour force need
further understanding on CDM as 74% had had Health and Safety Training as shown in Table 18.
79%
21%
Q.6
Yes
No
44%
56%
Q.7
Yes
No
Matthew Austen W1307749 42
Question 8; do you know who the CDM co-ordinator is on your project.
Table 16
The data collected from question 8 shown in Table 16 shows that only 14% knew how the CDM Co-
ordinator was on their project this is lower than expected as 86% did not know and this is higher than
expected, as 44% of people had an understanding of Heath and Safety as shown in table 15.
Question 9; does the project you are working on have a F10 form.
Table 17
The data collected from question 9 shown in table 15 shows that only 11% was aware of the f10 form,
although at each site visited a F10 was on the notice board and 7% said no and 82% was unsure this is
a lot higher than expected due to the F10 being present on each of the sites, it appears that the
communication through the onsite signage is not working.
14%
86%
Q.8
Yes
No
11% 7%
82%
Q.9
Yes
No
Not Sure
Matthew Austen W1307749 43
Question 10; when was the last time you had Heath and Safety training.
Table 18
The data collected in Q.10 shows that 26% of people had not had Heath and Safety training, how ever
17% had had Training in the last month and 21% had had training in the last 6 to 12 months this was
higher than expected and over all 74% of the staff had revived training between a 1 month and 2 year
period this was again higher than expected this information is shown in table 18.
Question 11; if you had training in Heath and Safety was it useful
Table 19
Data collected from table 18 and table 19 above shows that from the 74% who had received training
36% found this training to be useful this was lower than expected and 42% said no this was higher than
expected and 21% were unsure this equates to 64% of those who had revived training not finding the
training useful this is much higher than expected as Heath and Safety information had been
communicated to the workforce.
17%
16%
4% 21%
16%
26%
Q.10 1 Month
2 Months
3 Months
6-‐12 Months
1-‐2 Years
Never
36%
43%
21%
Q.11
Yes
No
Unsure
Matthew Austen W1307749 44
Question 12; do you hold a CSCS Card
Table 20
Information shown in table 20 shows the Data collected and shows that 40% hold a CSCS card this was
lower than expected and further detailed research is required into the types of training being
communicated to the Workforce.
Question 13; did you find the CSCS training made you aware of site dangers
Table 21
Question 13 data shown in table 21 was designed to link to Question 12 from the 40% who had
received training only 21% shown in table 19 found that the training made them aware of site dangers
this is lower than expected.
40%
60%
Q.12
Yes
No
21%
19% 60%
Q.13
Yes
No
NA
Matthew Austen W1307749 45
Questions 14; have you had a site induction for this project.
Table 22
Question 14 as shown in table 22 shows that out of the 8 sites visited 83% had been site inducted and
17% had not this was expected, and potentials was to be that 100% had received a site induction, it
shows that the current sites are not communication Heath and Safety risk to the Workforce.
Question 15; have to been to site where you did not have a site induction?
Table 23
Table 23 shows that and alarming 97% had been to a site where they had not been inducted and just 3%
this is a lot higher than expected, as all site should be carrying out the basic induction as a way of
communicating the site risks.
83%
17%
Q.14
Yes
No
97%
3%
Q.15
Yes
No
Matthew Austen W1307749 46
Question 16;was the Site induction useful in terms of Heath and Safety?
Table 24
Question 16 is linked back to question 14 and shows that from the 83% of worker who had been
inducted only 40% found the induction useful in the terms of Heath and Safety and 34% found that the
site induction was not useful this could be due to the repetitive nature of some site induction, 26% is
the key area as this group of people were unsure this target area could show that they have no
knowledge of Health and Safety as shown in table 24.
Question 17; when was the last time you read and signed a risk and method statement?
Table 25
Table 25 shows the data collected from question 17, the data shows that 27% had never signed a risk
assessment or method stamen this is a lot higher than expected. However 73% had signed a risk and
method statement between a period of 1 month and 2 years this was expected, linking this back to table
18, it shows that although people have had Health and Safety training the communication of Risk and
Method statements are not being used to communicate and educate the team of the risks.
26%
40%
34%
Q.16
Unsure
Yes
No
10% 12%
4%
4% 43%
27%
Q.17
1 Month
2 Months
3 Months
6-‐12 Months
Matthew Austen W1307749 47
Question 18; do you feel that you are notified of new Heath and Safety risk from the project
team?
Table 26
The data collected and shown in Table 26 shows that 64% do not feel that new Heath and Safety risk
are communicated from the site team, in comparison to table 24 it could be seen that the
communication is not clear.
Question 19; when was the last time you had a toolbox talk?
Table 27
The data collected from question 19 and evaluated in table 27 shows that the toolbox talk
communication is not working as 43% of staff had not been notified of new risks while 34% had this is
lower than expected.
36%
64%
Q.18
Yes
No
34%
2% 0% 21%
43%
Q.19 1 Month
2 Months
3 Months
6-‐12 Months
1-‐2 Years
Matthew Austen W1307749 48
Question 20; have you ever had an accident at work where you were off for more than 3 days?
Table 28
The data collected in table 28 related to accidents and was used for reference only on average ¼ of the
total team had been off for more than three day in comparison to the induction q.14 these figures could
be used to cross-reference the lower percentage of induction with rates to accidents. Further research in
this area is required
Further Findings into the Data reviewed
Tables 29 to 30 evaluate the difference of heath and safety knowledge between the onsite trades from
the data collected in the site questionnaires;
Table 29
26%
74%
Q.20
Yes
No
22%
27% 24% 0%
14%
5% 3% 5% 0%
Understood CDM Carpenter
Electrician
Plumber
Dry -‐Liner
Laborer
Handyman
Matthew Austen W1307749 49
Using the data from q.7 three main trades were identified to have an understating of Heath and Safety
these were Electricians, Plumbers and Carpenters, this could be due the Apprenticeships required to
gain knowledge of the industry to each trade and may show that those who have been educated have a
clearer understanding of Heath and Safety.
Table 30
Table 30 uses data collected from q.7 to see what trades did not understand CDM the highest area was
the Laborers at 34% followed by the handymen at 15% on using the data collected in Q.2 87% of the
Handymen and Laborers came from Agency’s, this may highlight a area of training required for
Agency workers.
Table 31
9% 3%
3% 6%
34% 15%
21%
0% 9%
Did not Understand CDM Carpenter
Electrician
Plumber
Dry -‐Liner
Laborer
Handyman
12%
40% 36%
0% 4% 0% 0%
8%
0%
Felt they was noti]ied of new dangers
Carpenter
Electrician
Plumber
Dry -‐Liner
Laborer
Handyman
Roofer
Manager
Duct worker
Matthew Austen W1307749 50
Table 31 uses date collected from q.3 and q.18 to examine the link between the site teams and sectors
of the construction industry, we know from table 29 that the carpenters and electrician and plumbers
had a better understating of CDM and this is aging linked here the data in table 31 shows that these
three sectors again feel that information on new dangers is being communicated, further research in this
area is required
Table 32
Table 32 uses data from q.3 and q.18 to conclude information, 35% of roofers felt that they was not
notified of new dangers, this is higher than expected and falls from heights are the major cause of
deaths in the construction industry as noted in the Construction HSE (2012) statistics, communication
could be a factor here.
15% 2% 2%
4%
36%
16%
18%
0% 7%
Felt they was not noti]ied of new dangers
Carpenter
Electrician
Plumber
Dry -‐Liner
Laborer
Handyman
Roofer
Matthew Austen W1307749 51
Interview As part of my methodology an interview was conducted to gather a more in depth analysis of the
questions set out in the questionnaires, from the view of a manger in construction with a view to link
the data recorded back to communication of Health of Safety and gather further knowledge into the
objectives set out in this dissertation the following information was gathered.
Knowledge of Heath and Safety identified:
• An understanding into Heath and Safety with regards to the HASAWA
• A understanding of CDM
• Communication is part of Heath and Safety
Problems and tests associated with Heath and safety Communication:
• Tool box talks were carried out at the Mangers discretion
• Risk and Method statements take up valuable time
• Experienced workforce aid Heath and Safety
• Communication can be difficult when busy
• Site inductions are to generic and ignored by the site teams
Training in Heath and Safety:
• The Importance of Heath and Safety Training was established
• The Importance of site inductions
• The Importance of risk and Method Statements
Factor affecting Heath and Safety:
• Experience of workforce
• Training
• Knowledge
• Attitude towards Health and Safety
Discussion of the interview held: The interviewee made comments on previous training Heath and Safety that he had achieved, although
at time I felt that the answers were generic, and the relevance of Health and Safety was not critical,
how ever a comment was made about communication and that this was paramount to keeping the work
forces safe while later in the discussing its was noted that a good team with knowledge was better
although, the approach to reducing risks through Risk and Method statement appeared to be to much
hard work and was only apply when really appropriate, and the view of the on site Induction was that it
Matthew Austen W1307749 52
was there to cover the an area that needed to be ticked rather than the design of the DVD induction
which is aimed at exposing new risks and relevant risk to a project. The Interviewee however made
clear that he had had Heath and Safety training and that it was relevant to him, my thoughts are that the
communication of the information that had been taught was not being filtered to the onsite team
through a good communication method.
It was stated in the interview that:
‘the problem with Risk Assessments and Method Statements is time and cost and through my own
experience too generic, I have a team of guy who I trust and work safely that why most of them I have
worked with for over 10 years now’
‘Do you mean the 40-page document, yes I’m aware of the Act but not familiar with its contents other
than the poster we display on site.’
‘I think that it ticks a box and that our onsite presents enforces Heath and Safety but the DVD does
introduce the site rules such as the basic requirements for PPE, however getting the chaps to keep it on
in this heat is difficult’
‘I should note that on all project communication is key to Health and Safety, and regards to Heath all
of our projects are survey for Asbestos before commencement of works and other substances hazards
to health.’
Matthew Austen W1307749 53
Interpretation of findings From the data collected from the Surveys and interview, Heath and Safety training is apparent in the
construction industry. However there is a clear break between the knowledge in both the managements
and the site team, it is found that those who requiring training for their jobs have a better understanding
of the Health and Safety at works and the CDM regulations, although the knowledge of the subjects is
varied through each trade and skill, Although the knowledge of CDM was present the roles and
responsibility’s were not this was evident by just a handful of questionnaires being returned who knew
who their CDM Co-ordinator was.
A majority of the surveys returned showed that they had had Heath and Safety training but the
knowledge gained from this was of little use in the construction industry to them and there were areas
where improvements could be made in communication.
It was clear that there was a presents of onsite education of Heath and Safety risk through site
inductions and tool box talks and Risk and Method statements, but the survey and interview showed
that these only took place when necessary and the parties who received the information had not
acknowledged the importance of this, the survey also showed that when the management were
communicating new risks to the team but this was of little use to the site members and better
communications could be accomplished.
The communication of Heath and Safety advertisement was also being over looked by both the onsite
teams, this was evident as all sites visited was displaying a F10 notification and the HASAWA in the
induction rooms and the names of safety advisers and CDM- Co-ordinator yet only a hand full of
people who filled in the questionnaires was aware of the F10 being on site and who their CCM Co-
ordinator was.
Matthew Austen W1307749 55
Introduction
The area of key study for this dissertation is:
‘Is Heath and Safety being communicated to the taskforce’
This chapter draws conclusions to the key aim and objectives to determine a reconditions on the key
aims and objectives, This section of the dissertation will put forwards areas required for further
research and limitations of this dissertation.
To evaluate heath and safety
The literature review determined the area of work that is defined by law as being a construction project,
the review showed that since 1974 the Health and Safety Act has brought in has a significant impact to
the construction industry for the better, this was show in the Fatalities falling over the twenty year
period, The Heath and Safety Act (1974) changed the face of the construction industry in turn this
brought new ACoPs and Regulations, significantly the CDM (2007) Regulations, the CDM (2007) set
new standards of communication, that makes every one responsible on the it established
responsibilities of Clients, Principle Contractors, Sub Contractors and Designer to eliminate risks and
makea people of the risks through better communication, it put emphasis that time should be used in
the best served areas.
To conclude this all Designer’s, Principle Contractors, Sub Contractors, Clients and Everybody has a
responsibility to communicate though the flow of information within the project, even if the project is
notifiable or not, the only exclusion to this clause is if the project is a domestic project.
To review how Health and Safety information is communicated and Case studies associated with
this.
The literature review determined the methods available of communication with in the construction
industry, the review found a number of methods through which information is communicated, methods
of learning such as CSCS or SMSTS, Risk and Method Statement, Signage, Toolbox talks, and
inductions. It was established that the Key body CITB and HSE state that good communication is
required.
On reflection of the literature review of the information it shows that some managers at high level may
only want to hear about progress and good news rather than the facts, this may be due to the current
climate, it found that principle contractors were not allowing sub contractors time to carry out reviews
of safety files and collate and communicate new Heath and Safety risks, it found that Sub Contractors
Matthew Austen W1307749 56
were not being responsible in managing themselves and the training that they require to manage their
own teams.
However the review established that this information was either not having to time to be communicated
and that the Management were failing to do so, in conjunction with this in the case studies designers
were also responsible, this a key area for communication as it’s the designers who are at the forefront
of the project.
HSE spoke about how communication of Heath and Safety should also be covered by outside sources,
on an over view there to many communication routes and are the Workforce is becoming bogged down
with mundane information and the clearer objectives of Heath and Safety are not being communicated
To test If Health and Safety if Health and Safety is being communicated to the Workforce
By evaluation of the questionnaires the data collected showed that information on Heath and Safety is
being communicated to the Work force though CSCS schemes and Site Inductions and through Risk
and Method Statements and Toolbox talks.
The objective was to establish if information was being communicated the results demonstrated that
information was being communicated to the workforce, but not to all areas and parts are being missed
and the basic site inductions are not being achieved, these are the basic site communication tools and
should not be over looked.
To establish if Heath and Safety risks need to be better communicated to the Workforce
The data collected and evaluated showed that the information that was being communicated both from
the Site Management the outside information, however on review of the data it concluded that the
information being communicated was of little use in terms of Heath and Safety, Although on sites
visited signage was appropriate and in place and the Workforce had not acknowledged this.
Concluding the above the information being communicated seems to be of little use or benefit to the
site teams and further research is required in to the deliver of new and current Health and Safety
information both from the HSE and company’s own reviews and evaluations.
Is the communication of health and safety getting through to the Workforce?
Yes the Information of Heath and Safety is being communicated through various channels, however
the team’s questions felt that the training and information was of little use to them in regard to Health
and Safety.
Matthew Austen W1307749 57
Recommendations
It seems that information is being communicated but the quality of the information or delivery is
missing, the workforce are not digesting the information, but also seem that Managers and Contractors
are also failing themselves by not communicating or training operatives, on reflection of the
information collected to better Heath and Safety on sites its recommended that Site Manager and
Project Mangers are tasked with Risk And Method Statement along with their own training in to Heath
and Safety, this will help Managers understand the risk better, and through the communication of the
Method Statements the Mangers can ensure that the works care carried out as specified are in
accordance with the managers works descriptions, however this will not ensure that the operative
works in a safer manor neither will a CSCS card, and an onsite presents should always be maintained,
by enforcing Risk and Method Statements to work with a permit system to be monitored by the onsite
staff, the communication that was originally the purpose of the Risk and Method statements can be
acknowledged and channeled through. To achieve this the workforce should have a good report with
the Site team and encourage communication between all on site by incorporating the scope of works
into the planning od Heath and Safety.
Limitations
Due to two mitigating circumstances the research paper was produced in a very short period of time as
set under the referral period, this meant that only a small number of people could be contacted and used
in the research and was less than I had hoped for to conclude the whole document as returns on
questionnaires was limited and interview were restricted to the time frame allowed.
Matthew Austen W1307749 58
References and Bibliography’s
1. Construction - Approved Code of Practice (ACoP) CDM Regulations 2007. 2012.
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(Guidance Note, Gs6). 3rd Edition. Hse Books
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responsibilities | nidirect. [ONLINE] Available at:http://www.nidirect.gov.uk/employees-
health-and-safety-responsibilities. [Accessed 02 July 2013].
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articles/2012/engaging-employees-in-health-and-safety.html. [Accessed 02 July 2013].
Matthew Austen W1307749 59
11. G Raw, 2001. Building Regulation, Health and Safety (BR). Edition. IHS BRE Press.
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Amendments) Regulations 2012 (Statutory Instruments). Edition. TSO.
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Safety at Work etc. Act 1974 - Wikipedia, the free encyclopedia. [ONLINE] Available
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July 2013].
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(Guidance Booklets). 2nd Edition. HSE Books.
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Hse Books.
18. Health and Safety Executive (HSE), 2000. Management of Health and Safety at Work.
Edition. HSE Books.
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Booklets). 2nd Edition. HSE Books.
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Books.
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Safety Guidance). 1st Edition. HSE Books.
22. Health and Safety Executive (HSE), 2008. Consulting Workers on Health and Safety: Safety
Representatives and Safety Committees Regulations 1977 (as Amended) and Health and
Safety ... Codes of Practice and Guidance (Legal). Edition. HSE Books.
23. Health and Safety Executive (HSE), 2008. Health and Safety in Roof Work (Health and
Safety Guidance). 3rd Revised edition Edition. HSE Books.
24. Health and Safety Executive (HSE), 2008. Involving Your Workforce in Health and Safety:
Good Practice for All Workplaces (Health and Safety Guidance). Edition. HSE Books.
Matthew Austen W1307749 60
25. Health and Safety Executive (HSE), 2008. Involving Your Workforce in Health and Safety:
Good Practice for All Workplaces (Health and Safety Guidance). Edition. HSE Books.
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Guide to the Law (Leaflet). Edition. HSE Books.
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Guide to the Law (Leaflet). Edition. HSE Books.
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July 2013].
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33. Kumar, R., 2011. Research Methodology. 3rd ed. London : Sage Publications.
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risk-management-survey-reveals/8607797.article. [Accessed 02 July 2013].
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richardmorgan.htm. [Accessed 02 July 2013].
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construction accident site. [ONLINE] Available at:http://www.hse.gov.uk/press/2013/rnn-w-
richardmorgan.htm. [Accessed 02 July 2013].
Matthew Austen W1307749 61
38. Micheal G Welham, 2008. Corporate Manslaughter and Corporate Homicide: A Manager's
Guide to Legal Compliance (Second Edition). 2 Edition. Bloomsbury Professional
39. Panel tasked to help reduce construction site accidents - Nation | The Star Online .
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[ONLINE] Available at:http://www.thestar.com.my/News/Nation/2013/06/28/Panel-tasked-
to-help-reduce-construction-site-accidents.aspx. [Accessed 02 July 2013].
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Available at: http://www.hse.gov.uk/simple-health-safety/provide.htm. [Accessed 02 July
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[ONLINE] Available at:http://www.healthsafetytest.co.uk/guide/478/reporting-accidents-on-
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Matthew Austen W1307749 62
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. [Accessed 02 July 2013].
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Matthew Austen W1307749 64
Dear Sir/Madam
I am currently studying for a BSc Hons in Construction Management at the University of Westminster,
as part of my final years work I am producing a dissertation on the Communication of Heath and
Safety with a view to answer the following objectives and Key questions;
1. To provide an over all view of Health and Safety and current legislations
2. To review case studies in terms of responsibilities
3. To review how Health and Safety information is communicated
4. To test the knowledge of the site team understating of health and safety
5. To establish if the site teams need to have a better understand of Health and Safety
6. Is the communication of health and safety failing the site teams?
The view is to establish a link between the communication of onsite Mangers/Project Mangers and the
views of the workers in relation to Heath and Safety
I would be grateful if you fill out the attached questionnaire and return this to your site manger/project
manager.
Your Faithfully
Matthew Austen
Record of interview with XXXX XXXXXXXX from Cardy Construction 1/7/2013
Matthew Austen W1307749 65
XXXX has extensive knowledge of the construction industry and working as a Project/Contracts
manger for over 40 years the questioned raised were those relating the questionnaires.
Interviewer- xxxx Can you tell me how long you have worked in the construction industry.
Interviewee – Matt I have worked in construction since leaving school in the 70s so that make my span
in construction over 40 Years, and in that time the project have got shorter but bigger.
Interviewer – You must have gained so knowledge over the years, can you tell me are you currently
Self employed or Employed at the moment.
Interviewee – Yes I learned a lot over the years but enough to make millions, I have always been
employed.
Interviewer - Would you mind telling me what your background is in construction please
Interviewee – Carpenter for the first decade then site manager for a few year before moving in to
Contracts and Project management.
Interviewer – Are you aware of The Heath and Safety Act (1974) and the contents of the (1974) Act
Interviewee – Do you mean the 40-page document, yes I’m aware of the Act but not familiar with its
contents other than the poster we display on site.
Interviewer – Who is the Cdm Co-ordinator here on this project are you familiar with the roles and
responsibilities of the appointed persons.
Interviewee – On this project we are the appointed CDM- Co-ordinators, the office deals with the
CDM co-ordination.
Interviewer – I can see on the wall you have the F10 form displayed
Interviewee – Yes all our project are notifiable unless domestic
Interviewer – When was the last time you had your own Heath and Safety Training
Interviewee- - around six months ago, I was sent on a SMSTS course
Interviewer – did you find the course useful in terms of Heath and Safety?
Matthew Austen W1307749 66
Interviewee – yes Matt the course focused on the CDM regulations and communication in the
construction industry I should note that on all project communication is key to Health and Safety, and
regards to Heath all of our projects are survey for Asbestos before commencement of works and other
substances hazards to heath.
Interviewer – Do you have or had a CSCS card
Interviewee – No I have never seen the requirement for one
Interviewer- Do you do all your own site inductions and sat through one yourself?
Interviewee – To be honest we have a generic DVD that we use and I have never actually sat through
one myself as they came in after I started managing project but believe me I know the DVD from front
to back
Interviewer – Do you think that the information contained with the DVD is of use to the site teams?
Interviewee – I think that it ticks a box and that our onsite presents enforces Heath and Safety but the
DVD does introduce the site rules such as the basic requirements for PPE, however getting the chap to
keep it on in this heat is difficult
Interviewer - Yes I can appreciate that, is this something that could be managed via a risk assessment
and method statement? Have you done one recently
Interviewee - the problem with Risk Assessments and Method Statements is time and cost and through
my own experience to generic, I have a team of guy who I trust and work safety that why most of them
I have worked with for over 10 years now
Interviewer – Do you carry out toolbox talks?
Interviewee – Yes on occasions if I feel there are a number of Safety issues to be address or general
site practices that need enforcing
Interviewer – Have you ever had time off work with an injury caused at work?
Interviewee – only once and it was a very long time ago I fell off a roof while installing a ridge
between two buildings.
Interviewer – xxxx Thank you for your time today I can see you are very busy
Matthew Austen W1307749 67
Interviewee – Matt good luck with your dissertation feel free to pop back if you need to cover any
other aspects.
Interview Ended 14.24pm Monday 1st July 2013
Location Ashford Kent
Present Matthew Austen - XXXX XXXXXXXX
Questionnaire sample;
Matthew Austen W1307749 68
Please Circle each question 1. How long have you worked in Construction?
• 1 Year
• 2 Years
• 3 Years
• 5-10 Years
• 10-20 Years
2. Are you Employed or Self Employed or though a Agency?
• Employed
• Self Employed
• Agency worker
3. What is your trade background?
• Carpenter
• Electrician
• Plumber
• Dry -Liner
• Laborer
• Handyman
• Roofer
• Manager
• Duct worker
4. Have you herd of the Health and safety At Work Act (1974)?
Yes No
5. Do you know what information is contained within he HSAWA (1974)?
Yes No
6. Have you heard of CDM?
• Yes
Matthew Austen W1307749 69
• No
7. Do you have an understanding of CDM regulations?
• Yes
• No
8. Do you know who the CDM co-ordinator is on your project?
• Yes
• No
9. Does the project you are working on have a F10 form?
• Yes
• No
• Not Sure
10. When was the last time you had Heath and Safety training?
• 1 Month
• 2 Months
• 3 Months
• 6-12 Months
• 1-2 Years
• Never
11. If you had training Heath and Safety was it useful?
Yes No Unsure
12. Do you have a CSCS Card?
Yes No
13. Did you find the CSCS training made you aware of site dangers?
Yes No Na
14. Have had a site induction?
Yes No
Matthew Austen W1307749 70
15. Have to been to site where you did not have a site induction?
Yes No
16. Was the Site induction useful in terms of Heath and Safety?
Yes No Unsure
17. When was the last time you read and signed a risk and method statement?
• 1 Month
• 2 Months
• 3 Months
• 6-12 Months
• 1-2 Years
• Never
18. Do you feel that you are notified of new Heath and Safety risk from the project team?
Yes No
19. When was the last time you had a toolbox talk?
• 1 Month ago
• 2 Months ago
• 3 Months ago
• 6-12 Months ago
• 1-2 Years ago
• Never
20. Have you ever had a accident at work where you was of for more than 3 days?
Yes No