 2005 National Safety Council Safety Communication & Training Techniques 1 Module 1 Module 1 Communication Issues & Adult Learning Needs Safety Communication

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<ul><li><p>Module 1Communication Issues &amp; Adult Learning NeedsSafety Communication &amp; Training Techniques</p><p> For Small Business </p></li><li><p>Module Objectives</p><p>Assess advantages and disadvantages of several methods of communication.Identify when an adult learning need is being met.Complete a learning style assessment to identify learning styles and improve your ability to reach employees with safety messages and training. </p></li><li><p>Module Objectives (cont.)</p><p>Identify strategies and methods (best practices) for effective safety communication and training. Identify actions to take to address barriers and special communication or learning needs/challenges.Identify 2 actions to implement at your workplace and potential barriers/how to overcome them.</p></li><li><p>Methods of Communication VerbalNonverbalWhich method is used most at your facility? How do you know it is effective?WrittenVisual Images (Graphics) </p></li><li><p>Adult Learning Needs and Principles Need to know why they are learning to apply learning to immediate, real-life challenges. Have experience they apply to all new learning. Need to be in control of their learning.Want to learn to be more effective and successful. </p></li><li><p>Activity: Applying Adult LearningNeeds to Communication &amp; Training Discuss the scenario. Identify at least 1 adult learning need met. Check corresponding adult learning need(s) and give reasons. Answer questions about communication types and messages.Prepare to discuss your responses as a class. </p></li><li><p>Activity: Learning Style AssessmentReview each statement. In each column, respond to each choice by using this scale.3 (most preferred)2 (somewhat preferred) 1 (least preferred) Total each column. </p></li><li><p>Learning StylesVisual: Learn through seeingAuditory: Learn through listeningKinesthetic: Learn through moving, doing, and touching</p></li><li><p>How People Remember</p></li><li><p>Basic Elements of Good CommunicationTo achieve effective communication, sender and receiver must be active participants in process.A good communicator pays attention to what is said AND how it is said. How can I become a good communicator? How can I become a good listener? </p></li><li><p>Elements of Effective Safety Training Important elements (best practices) must be taken into consideration in any safety training effort.Sound planning Design a high quality learning experience</p></li><li><p>Activity: Rating Effectiveness of Communication Methods Consider principles/elements of communication and training. Discuss a need and method. Check the method identified, rate effectiveness, and give reasons. Identify a more effective option.Present ideas to the group.</p></li><li><p>Communication &amp;Learning Challenges &amp; BarriersPeople see, hear, and interpret information in different ways. Learning disabilities or special learning needs Other communication and learning challenges/barriersRecognizing and managing issues will help ensure successful communication. </p></li><li><p>Activity: Addressing Communication &amp; Learning Challenges in the Safety Setting Identify ways to handle safety communication or learning challenges/special needs you may face (or have faced) at your business. Identify as many ways as possible to effectively handle/manage the issue. Share a challenge/need and strategies with the class. </p></li><li><p>Planning for Your Small Business Identify 2 actions you will take when you return to your worksite. Identify potential barriers you might encounter in taking these actions.List ideas for overcoming the barriers. </p></li></ul>