2014 CA. All rights reserved. IT Digital Trends April 2014
Robert E Stroud CGEIT CRISC Futurist & VP Strategy and
Innovation ISACA International President Nominee 2014/2015
[email protected] @Robertestroud
Slide 2
2 2014 CA. All rights reserved. Robert Stroud Vice President,
Strategy & Innovation CA Technologies 15+ years Banking
Industry Author, speaker, social media luminary & Futurist IT
Governance 2014/2015 ISACA International President Nominee Chair
ISO Subcommittee Liaison Past International VP ISACA\ITGI, ISACA
Strategic Advisory Council and Chair COBIT Steering Committee ITSM
Former Treasurer, itSMF International Executive Board Director
Audit, Standards and Compliance Member ITIL V3 Advisory Group (IAG)
& ITIL v3 Update Board Contributor ITIL Business Perspectives
Volume II
Slide 3
3 2014 CA. All rights reserved. ISACA Trust in and Value from
Information Systems Nonprofit association for individual members
Founded in 1969, as the EDP Auditors Association (EDPAA) More than
110,000 constituents worldwide International Headquarters Chicago,
USA 200+ Chapters Worldwide
Slide 4
4 2014 CA. All rights reserved. healthcare/aging population
ORANGE AREA UNDER CURVE EQUALS 100% OF ALL HEALTH CARE EXPENDITURES
OVER A LIFE SPAN BIRTHLIFE SPANDEATH EXPENDITURES Source: Living
Well at the End of Life: Adapting Health Care to Serious Chronic
Illness in Old Age, Joanne Lynn & David M. Adamson, 2003 and
Infographic: Our Aging Population, Assisted Living, IMPLICATIONS
Emphasis shifts from filling hospital beds to preventing
hospitalization Technology as a lever to lower costs of tests and
chronic conditions Electronic Health Records, integrated care and
knowledge aggregation 20102020203020402050 200 150 100 50 250 20-64
Under 20 65+ U.S. Population Projections by Age Through 2050 ( In
Millions) THE BIG PICTURE
Slide 5
5 2014 CA. All rights reserved. looking east and south
0255075100 Population Mobile-phone subs. Forex reserves Steel
consumption Copper consumption Consumer spending Outward FDI
Financial assets Fortune Global 500 Public-sector debt Emerging
Economies World Share 2010, % Source: Power shift, The Economist,
Aug 4 2011 and Smart Enterprise Magazine, v5n1 2011 Less resources
available for IT innovation Recession accelerates the need to serve
emerging markets Cross- jurisdiction/cross- cultural challenges of
new markets IMPLICATIONS
Slide 6
6 2014 CA. All rights reserved. growing global cybercrime
sophistication Source: CyberFactors, Frugaldad.com, RSA 2012
Cybercrime Trends Report HACKTIVISM EFFORTS RANGING FROM
INDIVIDUALS TO GOVERNMENTS TARGETED ATTACKS (FOCUSING ON A SPECIFIC
COMPANY) RISING 232 computers are infected with malware EVERY
MINUTE IMPLICATIONS Rogue governments, individuals, and criminal
entities have more powerful cybercrime tools Sensitive financial
and personal data at risk, as well as mission-critical, revenue
producing systems and company reputation Need for advanced data
protection and identity management, as well as increased
collaboration, to combat threats
Slide 7
7 2014 CA. All rights reserved. mobility Source: GSMA
Infographic, GigaOM, October 2011; Infographic: Mobile Use in
Developing Nations Skyrockets, PC Mag, July 2012; Internet 3.0: The
Internet of Things, Analysis Mason, October 2010; Chief &
Chuck: Achieving a work sport balance, CA Technologies, 2012 THE
PACE AT WHICH MOBILE PHONES SPREAD GLOBALLY IS UNMATCHED IN THE
HISTORY OF TECHNOLOGY 20032010 80 70 60 50 90 OVER 6 BILLION MOBILE
SUBSCRIPTIONS WORLDWIDE 75% of the world now has access to a mobile
phone ALWAYS ON/ALWAYS CONNECTED At home, work or on the go
Blurring of personal and work boundary (BYOD) Internet of
things/people Miniaturization/integration IMPLICATIONS
Slide 8
8 2014 CA. All rights reserved. Example: an unexpected
diagnostic tool: your smartphone Coughing is #1 among symptoms
reported Describe your cough less than ideal Specialized equipment
needed to monitor Data on individuals and population HEALTH SENSING
PROJECTS AT THE UNIVERSITY OF WASHINGTON Monitoring of lung
function Lip reverberation as a proxy for airflow Similar accuracy
at a fraction of the cost Coaching is possible Source: Using a
Microphone to Measure Lung Function on a Mobile Phone, SpiroSmart,
2012
Slide 9
9 2014 CA. All rights reserved. Example: personalized driving,
with a little help from your friends Progressives Snapshot plug-in
monitors driving habits to determine risk produces personalized
insurance quote Could be used in real-time to determine use/payment
savings strategy Community-based navigation app Report conditions
you see Dynamically updated turn-by-turn directions
Slide 10
10 2014 CA. All rights reserved. Example: disaggregating your
utility bill Minimally invasive, single outlet plug Uses a/c noise
to identify electrical appliances acoustic signatures at gas meter
Customer-controlled profiling and tracking Fact-driven behaviors
SUSTAINABILITY SENSING PROJECTS AT THE UNIVERSITY OF
WASHINGTON
Slide 11
11 2014 CA. All rights reserved. a flood of data Source: Smart
Enterprise Magazine v6n2, 2012; Big Data Big Returns, Informatica,
2012 THE DATACENTER IS NO LONGER YOURS TO CONTROL Boundless IT
procurement models New automation dimensions Information placement
Rogue IT BYOD 20122013201420152016 $40.0 $30.0 $20.0 $10.0 $50.0
$60.0 $0.0 2017 BIG DATA MARKETPLACE 2012-2107 (sales in $
billions) $5.1 $10.2 $16.8 $32.1 $48.0 $53.4 90% of data created in
last two years: 94% of information on Earth was in digital form in
2007. 90% of data created in last two years: 94% of information on
Earth was in digital form in 2007. 2.7 BILLION: Number of daily
likes/comments posted on Facebook. 2.7 BILLION: Number of daily
likes/comments posted on Facebook. 1.8 ZETTABYTES: Amount of
information created and replicated as of 2011. 1.8 ZETTABYTES:
Amount of information created and replicated as of 2011. YOUR DATA
IS NO LONGER UNDER YOUR/ANYONES CONTROL Big data and analytics
Monetization of (your) data Security and privacy in the Cloud
Governance and regulatory issues Data-centric access control
IMPLICATIONS
Slide 12
12 2014 CA. All rights reserved. new collaboration modalities
Source: Smart Enterprise Magazine v5n2, 2011 IMPLICATIONS MORE
EFFICIENT AND RELIABLE COLLABORATION Improve cognitive performance
Facilitate distributed, multi-disciplinary teams Drag and drop to
scatter/gather work items
Slide 13
13 2014 CA. All rights reserved. big data analytics
IMPLICATIONS FORECAST THE IT WEATHER Proactively provision in
anticipation of demand Monitor end-to-end, without having control
of the middle Optimize for cost and/or performance Source: Smart
Enterprise Magazine v6n2, 2012 RISK 60% - Amount per workday
knowledge workers spend searching for data. 50% - Senior executives
struggle with finding the right data. 71% - Executives consider
information silos a significant issue. 29% - Companies measure
monetary cost of poor data quality. $214 - Total cost of a data
security breach per customer record. 80% - Organizations find
multiple versions of the truth hamper decision-making. 46% -
Companies err on business decisions as a result of bad or outdated
data. ! OPPORTUNITIES $271 million - Average savings enterprises
could realize by making data more accessible thanks to better asset
utilization. 20% - increased revenues realized by bridging sales
and service data for a major European carrier. $2 million - Annual
revenue benefit of correcting inaccurate billing addresses for a
major communications technology company. $2 billion - Annual
improvement in median total revenue due to increased employee
productivity realized by increasing data usability by just 10%.
TIMELY ACCESSIBLE HOLISTIC TRUSTWORTY SECURE AUTHORITIVE RELEVANT
ACTIONABLE
Slide 14
14 2014 CA. All rights reserved. blurring of digital and
physical worlds Source: What The Post-PC Era Really Means,
Forrester Research, May 17, 2011 IMPLICATIONS WORK WILL NEVER BE
THE SAME! Insourcing Crowdsourcing Spinning, spinning PERSONAS,
IDENTITY AND ATTRIBUTION Are you who you say you are? And who says
so? Non-repudiation Reputation During 2008, the number of things
connected to the internet exceeded the number of people on earth.
By 2020 there will be 50 billion By the end of 2011, 20 typical
households will generate more internet traffic than the entire
internet in 2008. ENTIRE INTERNET IN 2008 20 HOUSEHOLDS IN 2011
2003201020152020 thingspeople Analyst Info in process of being
approved; please do not use without first checking with Mayuri
Coleman.
Slide 15
15 2014 CA. All rights reserved. Conclusion: relative impact on
IT Impact on IT TodayFuture LOOKING EAST FLOOD OF DATA
COLLABORATION HEALTHCARE/AGING MOBILITY UNLEASHED DATA ANALYTICS
DIGITAL/PHYSICAL CYBERCRIME
