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© Capita Plc 2011. All Rights reserv Capita Total Mobile

© Capita Plc 2011. All Rights reserved Capita Total Mobile

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Page 1: © Capita Plc 2011. All Rights reserved Capita Total Mobile

© Capita Plc 2011. All Rights reserved

Capita Total Mobile

Page 2: © Capita Plc 2011. All Rights reserved Capita Total Mobile

Overview of Totalmobile

Demonstration

Touch ‘n’ Feel

2

AGENDA

Page 3: © Capita Plc 2011. All Rights reserved Capita Total Mobile

Comprehensive integration that can support multiple departments/roles to multiple back office systems

A centralised workforce middle office

Flexible Mobile solution for 1,000s of remote workers across multiple departments

CAPITA TOTALMOBILE

Page 4: © Capita Plc 2011. All Rights reserved Capita Total Mobile

Newcastle: Gas Safety

Birmingham: Street Wardens

Hertfordshire: Benefits

Kentucky: Juvenile Justice

Buckinghamshire: Fire Safety

Arkansas: Flu Clinics

Page 5: © Capita Plc 2011. All Rights reserved Capita Total Mobile

Productivity up 35%Back-office efficiency up 10%Print and paper cut by £30k p.a.Fuel costs downCarbon footprint reduced‘Outstanding business relationship’

SWINDON COMMERCIAL SERVICES

Page 6: © Capita Plc 2011. All Rights reserved Capita Total Mobile

“THE RESULTS OF THE DEPLOYMENT OF A MOBILE COMPUTING SYSTEM TO SUPPORT OUR BUILDING SERVICES TEAMS ARE

REMARKABLE. BUILT AROUND THE TOTALMOBILE APPLICATION, THE TECHNOLOGY IS HELPING US IMPROVE AND DRIVE EFFICIENCIES ACROSS A WIDE RANGE OF PROCESSES FROM DIAGNOSING WORK TO SUPPLYING FIELD OPERATIVES WITH PARTS AND SCHEDULING AND PRIORITIZING JOBS. WE ARE FAR MORE EFFICIENT, EFFECTIVE AND PRODUCTIVE –

RECENTLY ONE OF OUR GUYS COMPLETED 187 JOBS IN THREE WEEKS WHEN IN THE PAST WE’D AVERAGE AROUND

75. COST SAVINGS ARE IN EXCESS OF £1.5 MILLION AND SO AGILE HAS OUR TEAM BECOME THAT, AT A TIME OF FISCAL AUSTERITY, WE’RE IN A POSITION TO TENDER FOR OTHER PUBLIC SECTOR BUSINESS.”

ALLEN SMALL, SYSTEMS MANAGER, ABERDEEN CITY COUNCIL

ABERDEEN CITY COUNCIL

Page 7: © Capita Plc 2011. All Rights reserved Capita Total Mobile
Page 8: © Capita Plc 2011. All Rights reserved Capita Total Mobile

I DONT WANT TO MANUALLY PASS

DATA TO THE BACK OFFICE

SYSTEMS

I NEED A SIMPLE SOLUTION TO USE. I DONT WANT THE BACK OFFICE ON

MY MOBILE

WHAT IF I LOSE MYPHONE?

DO I NEED TO COME INTO THE OFFICE FOR

A RE-INSTALL?

I NEED CASE HISTORY & THE

ABILITY TO CAPTURE DATA WITHOUT

ANYSIGNAL.

I NEED A DEVICE

THAT IS.....

OUR MOBILE NEEDS

WE NEED A SOLUTION

ASAP.

Page 9: © Capita Plc 2011. All Rights reserved Capita Total Mobile

© Capita Plc 2011. All Rights reserved

MY DEVICE

Page 10: © Capita Plc 2011. All Rights reserved Capita Total Mobile

© Capita Plc 2011. All Rights reserved

Page 11: © Capita Plc 2011. All Rights reserved Capita Total Mobile

© Capita Plc 2011. All Rights reserved

Page 12: © Capita Plc 2011. All Rights reserved Capita Total Mobile

© Capita Plc 2011. All Rights reserved

MY APPLICATIONS

Page 13: © Capita Plc 2011. All Rights reserved Capita Total Mobile

Compliance: Enforce remote workersafety and reduce corporate liability.

Job Management

: Receive and manage daily

workloads and automatically report on progress.

Bulletins

: Communicate with remote workers without email.

JobBuilder

: Identify and detail work for completion while in the

field.

Folio

: Access a complete work case history while on the

move.

Materials

: Manage stock, materials and equipment

remotely.

Forms

: Eliminate the paper trail by completing and submitting e

forms anywhere.

Team Time

: Complete and submit timesheets for a team of

workers from one device.

Gas

: Manage, document and submit gas inspections

remotely.

Timesheets

: Complete and submit worker timesheets

automatically.

: Pinpoint,

document and

Incidentsreport incidents and alert the right people.

: Receive and manage

Visitsappointments / inspections and automatically report on progress

READY-MADE APPLICATIONS

Page 14: © Capita Plc 2011. All Rights reserved Capita Total Mobile
Page 15: © Capita Plc 2011. All Rights reserved Capita Total Mobile

STATUS UPDATES FOR MANAGEMENT

Page 16: © Capita Plc 2011. All Rights reserved Capita Total Mobile

GIS INTEGRATION – BING MAPS

Page 17: © Capita Plc 2011. All Rights reserved Capita Total Mobile
Page 18: © Capita Plc 2011. All Rights reserved Capita Total Mobile
Page 19: © Capita Plc 2011. All Rights reserved Capita Total Mobile
Page 20: © Capita Plc 2011. All Rights reserved Capita Total Mobile
Page 21: © Capita Plc 2011. All Rights reserved Capita Total Mobile

© Capita Plc 2011. All Rights reserved

PRINTING

Page 22: © Capita Plc 2011. All Rights reserved Capita Total Mobile

© Capita Plc 2011. All Rights reserved

Page 23: © Capita Plc 2011. All Rights reserved Capita Total Mobile

Housing System

Environ

Services

Adult + Children’s Services

EDMS

Other Systems…

Tota

lMo

bile

Pla

tfo

rm

Visits Forms Folio

Jobs Mats Time Comp

Folio Incidents Bulletins

Gas Forms Mats

Visits Forms Folio Incidents

ENTERPRISE MOBILITY OVERVIEW

Page 24: © Capita Plc 2011. All Rights reserved Capita Total Mobile

Demonstration