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© Capita Plc 2011. All Rights reserved
Capita Total Mobile
Overview of Totalmobile
Demonstration
Touch ‘n’ Feel
2
AGENDA
Comprehensive integration that can support multiple departments/roles to multiple back office systems
A centralised workforce middle office
Flexible Mobile solution for 1,000s of remote workers across multiple departments
CAPITA TOTALMOBILE
Newcastle: Gas Safety
Birmingham: Street Wardens
Hertfordshire: Benefits
Kentucky: Juvenile Justice
Buckinghamshire: Fire Safety
Arkansas: Flu Clinics
Productivity up 35%Back-office efficiency up 10%Print and paper cut by £30k p.a.Fuel costs downCarbon footprint reduced‘Outstanding business relationship’
SWINDON COMMERCIAL SERVICES
“THE RESULTS OF THE DEPLOYMENT OF A MOBILE COMPUTING SYSTEM TO SUPPORT OUR BUILDING SERVICES TEAMS ARE
REMARKABLE. BUILT AROUND THE TOTALMOBILE APPLICATION, THE TECHNOLOGY IS HELPING US IMPROVE AND DRIVE EFFICIENCIES ACROSS A WIDE RANGE OF PROCESSES FROM DIAGNOSING WORK TO SUPPLYING FIELD OPERATIVES WITH PARTS AND SCHEDULING AND PRIORITIZING JOBS. WE ARE FAR MORE EFFICIENT, EFFECTIVE AND PRODUCTIVE –
RECENTLY ONE OF OUR GUYS COMPLETED 187 JOBS IN THREE WEEKS WHEN IN THE PAST WE’D AVERAGE AROUND
75. COST SAVINGS ARE IN EXCESS OF £1.5 MILLION AND SO AGILE HAS OUR TEAM BECOME THAT, AT A TIME OF FISCAL AUSTERITY, WE’RE IN A POSITION TO TENDER FOR OTHER PUBLIC SECTOR BUSINESS.”
ALLEN SMALL, SYSTEMS MANAGER, ABERDEEN CITY COUNCIL
ABERDEEN CITY COUNCIL
I DONT WANT TO MANUALLY PASS
DATA TO THE BACK OFFICE
SYSTEMS
I NEED A SIMPLE SOLUTION TO USE. I DONT WANT THE BACK OFFICE ON
MY MOBILE
WHAT IF I LOSE MYPHONE?
DO I NEED TO COME INTO THE OFFICE FOR
A RE-INSTALL?
I NEED CASE HISTORY & THE
ABILITY TO CAPTURE DATA WITHOUT
ANYSIGNAL.
I NEED A DEVICE
THAT IS.....
OUR MOBILE NEEDS
WE NEED A SOLUTION
ASAP.
© Capita Plc 2011. All Rights reserved
MY DEVICE
© Capita Plc 2011. All Rights reserved
© Capita Plc 2011. All Rights reserved
© Capita Plc 2011. All Rights reserved
MY APPLICATIONS
Compliance: Enforce remote workersafety and reduce corporate liability.
Job Management
: Receive and manage daily
workloads and automatically report on progress.
Bulletins
: Communicate with remote workers without email.
JobBuilder
: Identify and detail work for completion while in the
field.
Folio
: Access a complete work case history while on the
move.
Materials
: Manage stock, materials and equipment
remotely.
Forms
: Eliminate the paper trail by completing and submitting e
forms anywhere.
Team Time
: Complete and submit timesheets for a team of
workers from one device.
Gas
: Manage, document and submit gas inspections
remotely.
Timesheets
: Complete and submit worker timesheets
automatically.
: Pinpoint,
document and
Incidentsreport incidents and alert the right people.
: Receive and manage
Visitsappointments / inspections and automatically report on progress
READY-MADE APPLICATIONS
STATUS UPDATES FOR MANAGEMENT
GIS INTEGRATION – BING MAPS
© Capita Plc 2011. All Rights reserved
PRINTING
© Capita Plc 2011. All Rights reserved
Housing System
Environ
Services
Adult + Children’s Services
EDMS
Other Systems…
Tota
lMo
bile
Pla
tfo
rm
Visits Forms Folio
Jobs Mats Time Comp
Folio Incidents Bulletins
Gas Forms Mats
Visits Forms Folio Incidents
ENTERPRISE MOBILITY OVERVIEW
Demonstration