© Digipolis

e-ProcurementTraining buyers and suppliers in Flanders

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Agenda

• Company profile• Overview e-Procurement Digipolis• Implementation e-Procurement for suppliers• Government Steering Comitée• Governmental implementation• Communication Users• Results e-notification/e-tendering• Pitfalls

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Digipolis

Digipolis: ICT-supplier for the local authorities of Antwerp and Ghent

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Digipolis: main customers

• City of Antwerp and Ghent• Public Centre of Social Welfare of Antwerp and

Ghent• Antwerp and Ghent Local Police• Antwerp and Ghent municipal schools

-> total of +/-24.000 customers

• 442 employees

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Digipolis: general services

• Development and management of the glass fibre network

• Management of the IT infrastructure • computers, printers, (wireless) networks, telephony,

cell phones…• Development, customisation and maintenance of

software applications• Business analysis and advice• Realisation of IT projects• Helpdesk• Training and coaching of users

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Overview e-procurement Digipolis

• Implementation e-notification• 2010: publishing tenders in e-notification/website• Including tenders on free market

• Implementation e-tendering• First electronic opening of offers in September 2010• Since first of June 2011 only electronic

offers/nominations are accepted

• 2012: award of accreditation

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Implementation e-procurement suppliers

Take off

- Via hyperlink on website Digipolis: http://www.publicprocurement.be/portal/page/portal/pubproc

- General correspondence to all regular suppliers- Footer in e-mails of buyers- Remark in Linkedin profile of buyers- Monthly training sessions: in general and for specific tenders.

Announcement in tenders and on website Digipolis during one year.

- Helpdesk federal government- Telephone support- Manuals on website

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Government Steering Comitée

e-Proc

City of Ghent

Digipolis

ABB

Federal Governmen

t

VVSG

External partners

helpdesk

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Governmental implementation

• Installation of necessary tools: software (Java) and eID-readers

• Training in test environment• General information towards existing suppliers• Training for specific tenders• Individual support opening on e-tendering• Monthly evaluation with KPI’s

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Communication users

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Results e-notification/e-tendering

Digipolis

• More offers: +/- 20%• New suppliers: +/- 15%• Decrease ecological footprint: -4,6%(supplier +

government)• Increase of transparency• Increase of competition• Increase of efficiency

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Results e-notification/e-tendering

Digipolis

jan feb mrt apr mei jun jul aug sep okt nov dec2011

0

20

40

60

80

100

120

amount of tendersLinear (amount of tenders)% of paper offersLogarithmic (% of paper offers)

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Results e-notification/e-tendering

Amount of tenders, offers and averageA

mount

of

tenders

, off

ers

and a

vera

ge

Year - Month

Avera

ge

Amount of offers

Amount of tenders

Flanders

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Results e-notification/e-tendering

FlandersPercentage of electronic offers

average0

5

10

15

20

25

30

35

40

45

7

24

41

january february march

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Pitfalls

• Entry level for small companies: individual support required• Church-surrounding mentality:

• through introducing e-tendering, growth of amount of offers and bigger geographical region. Individual support is required.

• International suppliers (outside Belgium): signing offers• Token Certipost no longer valid• Quovadisglobal.nl• Own token• Description in tender

• Offer too late??

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Questions