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© FOLEY & LARDNER 2002
Connecting Law Firm and
Legal Departments...
Doug CaddellChief Information Officer
© FOLEY & LARDNER 2002
Requests from clients for technology:
deal rooms matter management document management litigation case management litigation document imaging and administration collaboration research services extranets and new legal “service products”
Services to Legal Departments
© FOLEY & LARDNER 2002
The Grid [Richard Susskind]
InformationTechnology Knowledge
External
Internal
© FOLEY & LARDNER 2002
The Grid [Richard Susskind]
InformationTechnology Knowledge
External
Internal
© FOLEY & LARDNER 2002
The Grid [Richard Susskind]
External technology
links
Internal management of knowledge
Internal use of technology
InformationTechnology Knowledge
External
Internal
Provision of access to knowledge
© FOLEY & LARDNER 2002
The Legal Grid [Richard Susskind]
Client relationship
systems
Internal knowledge systems
Back-office technology
InformationTechnology Knowledge
Client
Internal
Online legal services
© FOLEY & LARDNER 2002
The Legal Grid [Richard Susskind]
Online financial reports Matter status reports Deal rooms Document archives
Know-how databases
Know-who systems
Template libraries Precedent libraries Brief banks Intranet services
Document management Practice management H/R management Marketing databases Hardware Networks Operating systems Office systems, E-mail
InformationTechnology Knowledge
Client
Internal
2nd + generation web sites Virtual lawyers Online legal guidance systems Expert systems
© FOLEY & LARDNER 2002
The Legal Grid [Richard Susskind]
New, improved ways of delivering traditional
service
Efficiency Productivity Leveraging Knowledge
Keeping basic systems running
Competitive risk Providing robust
infrastructure
InformationTechnology Knowledge
Client
Internal
New service opportunities New business models turning knowledge into value
© FOLEY & LARDNER 2002
The Legal Grid [Richard Susskind]
InformationTechnology Knowledge
BETTER SERVICE
COST-EFFECTIVE SERVICE
© FOLEY & LARDNER 2002
The Legal Grid [Richard Susskind]
New, improved ways of delivering traditional
service
Efficiency Productivity Leveraging Knowledge
Keeping basic systems running
Competitive risk Providing robust
infrastructure
InformationMUST HAVE ADVANTAGE
Client
Internal
New service opportunities New business models turning knowledge into value
© FOLEY & LARDNER 2002
Technology -- Competitive Advantage, or Requirement?
If your firm is interested in being considered for this role, please submit a proposal that describes your experience in and ability to provide the services listed below.
(i) Implementation and maintenance of an extranet based litigation management and reporting system.
(ii) Employment litigation representation on a national, regional and/or local basis. (iii) Creation and management of a regional counsel network (if applicable). (iv) Representation with respect to multiple plaintiff, class action and public accommodations/ADA litigation.
Your proposal must include the provision of litigation management services under (i) above. You may include any or all of the other services in your proposal as you desire. Please be specific regarding your willingness to provide some, but not all, of the services you may propose and the impact on the pricing of such services if we should desire to pursue some other combination of services.
…The proposal should describe the strength of your IT function and data management platforms and programs you have developed for or used with other clients. It may be helpful for us to view sample reports and/or look at programs you manage for other clients.
© FOLEY & LARDNER 2002
The Legal Grid [Richard Susskind]
Technology Knowledge
Law Department
Law Firm
© FOLEY & LARDNER 2002
The Legal Grid [Richard Susskind]
Technology
Knowledge
Law Department
Law Firm
Back Office Systems
Internal KnowledgeSystems
Client Relationship
Systems
On-line Legal
Services
© FOLEY & LARDNER 2002
The Legal Grid [Richard Susskind]
Technology
Knowledge
Law Department’s Management Capability
Back Office Systems
Internal KnowledgeSystems
Client Relationship
Systems from External Advisors
On-line Knowledge Services
from External Advisors
© FOLEY & LARDNER 2002
The Legal Grid [Richard Susskind]
Technology Knowledge
The Business
Law Department
Corporate Relationship
Systems
On-line Legal Services
Client Relationship
Systems from External Advisors
Back Office Systems
Internal Knowledge
Systems
On-line Legal Services from
External Advisors
© FOLEY & LARDNER 2002
Client-Focused Extranets
