1

1

George Elton Mayo ( ) 2

The Hawthorne Studies 5

Hawthorne 11

13

16

17

2

George Elton Mayo ( )

26 December 1880 7 September 1949

: The Hawthorne Studies

: .. 1927-1932

/ : Behavioral Organization Theory

1 http // :www. Khaosod.co.th 11 2555

George Elton Mayo ( )

26 ..1880

3

18

..1913 2

..1901

..1903

..1905 Working Mens College

J.H.Sherring & Co.,

..1907

William Mitchell

..1911

..1919-1923

,

..1919 Democracy and

Freedom

The Human Problems of an Industrial Civilisation

..1922

..1926

..1929

4

Scientific Management

"

"

..1933 The Social Problems of an Industrial Civilisation

..1945

..1947

7 ..1949

5

: The Hawthorne Studies

..1927 ( ..2470 7

)

AT&T (American

Telephone and Telograph)

:

Electrics Hawthorne Plant Hawthorne Studies

Hawthorne Effect

( Taylor Gilbreths

)

2 (Control Group)

(Experimental Group)

(Physical Environment) (Productivity)

Hawthorne

6

1. ( 26 )

13

1 6

2 5

3 6

4- 6 6

7 /

8- 9

10 7

11

12 1- 3

13 7-10

7

.. 1927

2 http // :www.lampofthailand.com 11 2555

Hawthorne Studies ( Control group ) 6

( steady illumination ) ( Experimental group )

6 ( Varied illumination )

8

3 www.vcharkarn.com/varticle/38795 13 2555

9

..1930

4 www.vcharkarn.com/varticle/38795 13 2555

10

2. (Interview Studies)

21,000 Western Electric Company

3. (Observation Studies)

11

Hawthorne Studies

(George Elton Mayo)

1.

2.

12

3.

4.

5.

13

(George Elton Mayo)

(George Elton Mayo)(The Behavioral Management Theory) 3

(George Elton Mayo)

(Mary Parker Follett)

( Abraham Maslow )

( Douglas McGregor )

( Chris Argyris )

(George Elton Mayo) (Morale) (Morale)

14

(Mary Parker Follett) (Self-manage Teams) (Empowerment) (Abraham Maslow ) (Hierachy of Needs Theory) (Physical Needs) (Safety Needs) (Social Needs) (Esteem Needs) (Self-actualization Needs) ( Douglas McGregor ) X Y 2 X (Theory X) Y (Theory Y) 2 ( Chris Argyris ) Personality and Development ..1957

15

(Maturation)

(George Elton Mayo)

16

(Human Relation)

17

1.. (2553). (). : http://www.mpanonthaburi2.com/

pa701/PA701_01/2.ppt. 9 2555.

2. Maslow. (2550). (). :

http://www.bloggang.com /mainblog.php?id=wbj&month=07-12-2007&group=29&gblog=3.

9 2555.

3. 1 . (2553). (). :

http://rbu.rbru.ac.th/~nopdol/Leadership/template/lesson1/leader1.ppt.

10 2555.

4. , . (2545). .

: Diamond in Business World.

5. . 2544.

EA 624 (EA 724). 3 . : .

6.Cook,Curtis W.,& Hunnsaker,Philip L.(2001).Management and Organization Behavior .

( 3 rd ed.). New Jersey : McGraw-Hill.

7.Daft, Richard L. (2003). Management. (6th ed.).Ohio: South-western.

8.Robbins, Stephen P. (2001).Fundamentals of management. (3rd ed.).New jersey:Prentice-

Hall

9.Schermerhorn,John R.,Hunt,James G.,& Osborn,Richard N. (2000). Organizational

Behavior.( 7th ed.). New York : John Wiley & Son

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10. http // :www. Khaosod.co.th 11 2555

11. http // :www.lampofthailand.com 11 2555

12. http // :www.vcharkarn.com/varticle/38795 13 2555

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George Elton Mayo ( )

5515352491

E-mail :chokrawat@gmail.com ; Tel 081-3813726

:chokrawat@yahoo.com

5515352726

E-mail:nasukon_toi@windowslive.com; Tel 081-8569379

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