030 ระบบจัดการโทรศัพท์แบบวีโอไอพี

Voice over Internet Protocol Management System

Chaiwat papinyo

2554

I

5217660020 .. 2554 .

11 (Open Source) Elastix 11 P1 Elastix AX100P 1 P

II

Project Title Voice over internet protocol management system Student Chaiwat Papinyo Student ID. 5217660020 Degree Master of Science Program Network Engineering Year 2011 Project Advisor Dr. Woraphon Lilakiatsakun

ABSTRACT

This project presents a Voice Over Internet Protocol Management System by using an Open Source software which is called Elastix. The software can manage on graphic user interface (GUI). In addition, this project studies the records of the telephone system to improve format of telephone report efficiently. According to the experiments, Elastix is compatible with the AX100P card. In conclusion, the VOIP management system is easy and convenient for the administrator to manage the system.

III

++++. + +

+

IV

I II III IV IV IV 1 1

1.1 1 1.2 1 1.3 2 1.4 2 1.5 2

1.5.1 1 2 1.5.2 2 2

1.6 3 1.7 7 3 1.7.1 3 1.7.2 7 3

1.7.3 3 1.8 3 1.9 4 2 PABX 5

2.1 PABX 5 2.2 VoIP 5

2.2.1 Voice Over IP 5 2.2.2 VOIP 6 2.2.3 VoIP 7 2.2.4 VOIP 8 2.2.5 VOIP 9

2.3 CODEC 14 2.3.1 G.711 14

2.3.2 G.721, G.723, G.726, G.728 G.729A 15

V

()

2.3.3 GSM 15 2.3.4 ILBC 15 2.3.5 Speex 15

2.4 VoIP 17 2.5 Asterisk 18

2.5.1 Asterisk 18 2.5.2 Asterisk 19

2.5.3 Asterisk 20 2.6 Asterisk 24 2.7 25

3 26 3.1 26 3.2 26 3.3 27

3.3.1 28 3.3.2 29 3.3.3 30

3.4 7 VoIP 31 3.4.1 31 3.4.2 (report) 32

3.5 7 33 3.5.1 33 3.5.2 34

3.6 36 3.6.1 Entity-Relationship Diagram 36 3.6.2 (cdr) 37 3.6.3 (cdrcountry) 38 3.6.4 (cdrprice) 38 3.6.5 (vwcdr) 39

4 40 4.1 40 4.2 40

VI

()

4.2.1 40 4.2.2 card AX100P 40

4.3 69 4.4 44 4.5 45 4.6 46

4.6.1 46 4.6.2 47 4.6.3 Extension 48 4.7 CSV,Excel,PDF 49 4.7.1 CSV 49

4.7.2 Excel 50 4.7.3 PDF 50

4.8 51 4.9 Server 51

4.9.1 Extension 52 4.9.2 Extension 1 52 4.9.3 Extension 2 53 4.9.4 Extension 3 54 4.9.5 Extension 4 55 4.9.6 Server 56

5 57 5.1 57 5.2 VoIP 57 5.3 58

5.3.1 58 5.3.2 58

59 . 7 60

7 7 Elastix 2.0 60 . 71

7 7 Elastix 71

VII

() 1. Login Elastix 71 2. 73 3. Trunk 75 3.1 7 SIP Trunk 75 4. Outbound Routes 81 5. IVR 83 6. Inbound Routes 84 7. 7 3CXPhone 86 7.1 7 3CXPhone ( 7) 86 7.2 7 3CX Phone ( 7) 87

VIII

2.1 Web 2.0 6 2.2 OSI Model VOIP 7 2.3 8 2.4 (VOIP) 8 2.5 PCM code Modulation 9 2.6 SIP Protocol 10 2.7 17 2.8 LAN 17 2.9 Asterisk 18 3.1 27 3.2 28 3.3 IP-PBX 29 3.4 30 3.5 31 3.6 32 3.7 AX100P, 1 Port RJ-11 33 3.8 Entity-Relationship Diagram 36 4.1 Login 41 4.2 asteriskcdrdb 41 4.3 cdr () 42 4.4 cdrcountry () 42 4.5 cdrprice () 43 4.6 vwcdr () 43 4.7 7 3CXPhone 44 4.8 7 3CXPhone 44 4.9 7 45 4.10 46

4.11 3CXPhone 46 4.12 47 4.13 3CXPhone 47 4.14 48 4.15 3CXPhone Extension 48

IX

() 4.16 Extension 48 4.17 CSV,Excel,PDF 49 4.18 CSV 49 4.19 Excel 50 4.20 PDF 50 4.21 Web Browser 51 4.22 PHP Sysinfo 51 4.23 Memory Extension 52 4.24 Extension 52 4.25 Memory Extension 1 52 4.26 Extension 1 53 4.27 Memory Extension 2 53 4.28 Extension 2 54 4.29 Memory Extension 3 54 4.30 Extension 3 55 4.31 Memory Extension 4 55 4.32 Extension 4 56 4.33 Server 56 .1 7 Elastix 61 .2 7 61 .3 62 .4 7 62 .5 63 .6 63 .7 Ethernet 0 64 .8 Eternet 64 .9 IP Address 65 .10 Default gateway DNS Server 65 .11 7 elastix.medline.com 66 .12 Time zone 66 .13 7 Password Root 67 .14 67

X

() .15 7 Elastix 68 .16 7 Password MySQL Server 68 .17 Password MySQL Server 69 .18 7 Password Web Interface Elastix 69 .19 Password Web Interface Elastix 60 .20 root 70 .1 Login Elastix 72 .2 Elastix 72 .3 Detect New Hardware X1000P Card 73 .4 Network Parameters 73 .5 74 .6 74 .7 74 .8 75 .9 75 .10 SIP Trunk 76 .11 SIP Trunk 76 .12 SIP Trunk 77 .13 SIP Trunk 78 .14 SIP Trunk 79 .15 SIP Trunk 80 .16 SIP Trunk 80 .17 Outbound Routes 81 .18 Outbound Routes 82 .19 Outbound Routes 83 .20 IVR 83 .21 IVR 84 .22 IVR 84 .23 Inbound Routes 85 .24 Inbound Routes 85 .25 Inbound Routes 85 .26 7 3CX Phone ( 7) 86

XI

() .27 7 3CX Phone ( 7) 87 .28 7 3CX Phone ( 7) 87 .29 7 3CX Phone ( 7) 88 .30 7 3CX Phone ( 7) 89

XII

2.1 SIP Request Messages 11 2.2 SIP Response Messages 11 2.3 Codec 16 2.4 Asterisk 19 3.1 37 3.2 38 3.3 38 3.4 39

1

1

1.1 Data Network 2- 2 VoIP 2 2 VoIP SME (Small/Medium Enterprise) ISP (Internet Service Provider) SME Leased Line, Frame Relay, ISDN E1/T1 VoIP 2 2 22 2 2 VoIP 22 VoIP ISP 2 VoIP 22 ISP 2 VoIP 2 Internet Value Added Services

2 2 VOIP

1.2 Voice Over Internet Protocol 2 2

2

Voice Over Internet Protocol Open Source Open Source Voice Over Internet Protocol 2 2 Open Source 1.3 Text File (Report) PHP Open Source 2 1.4

1.4.1 Voice Over internet Protocol 1.4.2 Voice Over internet Protocol 1.4.3 Voice Over internet Protocol 1.4.4 Voice Over internet Protocol 1.4.5 Voice Over internet Protocol 1.4.6

1.5

1.5.1 1 1.5.1.1 1.5.1.2 1.5.1.3

1.5.2 2 1.5.2.1 1.5.2.2 Web Browser 1.5.2.3

server

3

1.6 1.6.1 Voice Over internet Protocol 1.6.2 Voice Over internet Protocol 1.6.3 Voice Over internet Protocol 1.6.4 Voice Over internet Protocol 1.6.5 Voice Over internet Protocol

1.7 . 2 2 22 1.7.1 Voip 2 1.7.2 .

2 OS Linux Centos5.2 Server 2 Elastix Management 2 Mysql Apache Web server PHP MyAdmin 2 3CXPhone 2 WinSCP 2 PuTTY

1.7.3 1.8

2 5 2 1: 2

4

2 : VoIP VoIP

3 : 2 VoIP

4 : Elastix 5 :

1.9

5

2 .

2.1 PABX

2 PBX PABX (Private Branch Exchange) 2 Extension 222 [1] 2.2 VoIP

2.2.1 Voice Over IP Voice over IP Voice Internet Protocol 2 VOIP (Hardware) (Software) VOIP 2 2 Advanced Research Projects Agency Network (ARPANET) .. 1973 2 VOIP 2 Packet (Internet Protocol) VOIP 2 VOIP 2 2 Web 2.0 2 Blogs Weblog, Bit torrent, AJAX, Skype

6

2 VOIP VOIP 22 VOIP VOIP

2.1 Web 2.0 : http://www.webdesignworlds.com/web-2-0/

2.1 Web 2.0 2 2

(Two-way interaction) 2 VOIP

2.2.2 VOIP 2 Router,

Switch 2

VOIP 2 Router Switch 2 VOIP

7

2 VOIP

(FAX) VOIP 2 (FAX) 2

2.2.3 VoIP VOIP 2 Internet Protocol 2 Packet UDP TCP UDP 2 2 SIP(Session Initiation Protocol) SIP UDP 5060

2.2 OSI Model VOIP

2.2 OSI Model VOIP 2 OSI Model 2 2 OSI Model 2 7 2 2 VOIP [2]

8

2.2.4 VoIP 2.3 2

(Analog) 2.3

2.3 : http://www.vcharkarn.com/vblog/38404/2

2.4 (VOIP) : http://www.mvt.co.th/viewarticle.php?cid=3&nid=149&page=

2.4 VOIP 2

(Analog)

9

(Digital) 2 2 2 PCM (Pulse Code Modulation) 2.5

2.5 PCM code Modulation : http://www.trendcomms.com/multimedia/training/broadband%20networks

/web/main/m2/temari/seccio6/pcm.htm

Binary 2 Logic 1 () Logic 0 () [3]

2.2.5 VOIP VOIP 22 [4]

SIP (Session Initiation Protocol) SIP VOIP

SIP 2 SIP 2..1996 Henning Schulzrinne Columbia University Mark Handley University College London (UCL) .. 2000 RFC 2361 IETF (Internet Engineering Task Force)SIP Working Group

10

(Multimedia devices) SIP Protocol TCP UDP 5060 UDP 10000 20000 ( Asterisk) SIP 2 2 User Agents UA SIP Server

User Agents 2 User Agent Client (UAC) User Agent Server (UAS) VOIP 2 Client-Server UAC SIP request messages UAS UAS SIP response messages

SIP Server 3 Proxy Server SIP Client SIP Clients 2 SIP Messages Proxy Server SIP Client 2 SIP Client 2 RTP (Real Time Transport Protocol) Register Server 2 SIP Client SIP Client SIP Client SIP Client 2.6

2.6 SIP Protocol

11

SIP Messages SIP Messages (Request) (Response) 2 SIP Client Server 2 SIP Client Server SIP Messages 2 Ethereal SIP Messages 2 2

SIP Request Messages 2 SIP Client 6 RFC 3261 [7] 2.2

2.1 SIP Request Messages

SIP Response Messages SIP Server SIP Request messages 6 2.2

2.2 SIP Response Messages

SIP Response Message 2

12

1XX SIP Server SIP Client

100 Trying SIP Client

180 Ringing SIP Client

182 Queue 183 Session Progress Session

2XX SIP Server 200 OK 202 Accepted

3XX (Forwarding) 300 Multiple Choices 301 Moved Permanently 302 Moved Temporarily 305 Use Proxy Proxy 380 Alternative Service 4XX (Client) 400 Bad Request 401 Unauthorized 402 Payment Required ( ) 403 Forbidden 404 Not Found () 405 Method Not Allowed 2 406 Not Acceptable 407 Proxy Authentication Required Proxy 408 Request Timeout 410 Gone 2

13

413 Request Entity Too Large 414 Request-URI Too URI 2 Long 415 Unsupported Media Type 416 Unsupported URI URI Scheme 420 Bad Extension (Extension) 421 Extension Required (Extension) 423 Interval Too Brief 2 479 Regretfully URI 480 Temporarily Unavailable 481 Call/Transaction Does

Not Exist 482 Loop Detected 483 Too Many Hops 484 Address Incomplete 485 Address Ambiguous 486 Busy Here 2 487 Request Terminated 488 Not Acceptable Here 489 Bad Event 491 Request Pending 493 Undecipherable S/MIME 494 Security Agreement Required

14

5XX 500 Server Internal Error 501 Not Implemented 2 502 Bad Gateway Gateway 503 Service Unavailable 504 Server Time-Out 505 Version Not Supported 513 Message Too Large 6XX 600 Busy Everywhere 603 Decline 604 Does Not Exist Anywhere 606 Not Acceptable

2.3 CODEC

CODEC (Coders/Decoders) 2 ITU-T CODECS VoIP G G.711, G.723, G.726, G.729 2 G.711 LAN G.729 2 2 222 2 G CODECS GSM, iLBC, Speex 2.3.1 G.711

G.711 Codec 64 Kbps 2 (Bandwidth) Codec G.711 2 2

15

alaw ulaw G.711 alaw 2 G.711 ulaw 2 2 64 kbps VoIP 2 22 IP Phone 2 ATA Codec 2 Dial Up 56 kbps 2

2.3.2 G.721, G.723, G.726, G.728 G.729A 2

Codec 2 2 Codec 2 8 32 kbps Codec 2 2 2 G.729A 2 License 10 2 Asterisk

2.3.3 GSM GSM Global System for Mobile communications Codec

13 kbps

2.3.4 ILBC ILBC Internet Low bitrate code

15 kbps 2 22

2.3.5 Speex Speex Codec 8 32 kbps Speex

Codec Codec

16

2 [5] 2.3

2.3 Codec

IP Hardware Phone Software Phone 2 2 2 2 Codec 22 Codec 2 Codec G.729A G.729A 2 8 kbps Internet overhead 31.2 kbps 39.2 kbps Codec G.711 G.711 64 kbps Internet overhead 31.2 kbps 95.2 kbps 2 LAN Signal Translation 2 2

18

Full Duplex Gigabit Ethernet 11,600

G.711 64 () G.729a G.723 / G.729a G.723

2.5 Asterisk Asterisk

APIs API (Application Programming Interface) Asterisk Central PBX 2.9

2.9 Asterisk : http://www.digium.com/images/graphics/asteriskarch.gif

2.5.1 Asterisk

Asterisk APIs 4 APIs 2 Asterisk 2 APIs 2

19

Channel API VoIP ISDN, IAX, SIP, H.323, MGCP, Cisco Skinny Signaling Application API Conferencing, Directory Listening, Voice Mail Codec Translator API / (Codec) GSM, Mu-law, A-law mp3 File Format API .gsm .wav .mp3 2 2.5.2 Asterisk

PBX Switching Asterisk PBX Switching

Application Launcher Voice Mail, File Playback

Codec Translator Codec Codec (Bandwidth Usage)

Scheduler and I/O Management 2 2

Dynamic Module Loader Asterisk

CDR (Call Detail Record) 2

Asterisk 2 Asterisk 2 2 2.4

20

2.4 Asterisk Directory OR File

/usr/local/etc/zaptel.conf Zaptel Channels

/usr/local/etc/asterisk/ Asterisk 2 .conf

/usr/local/share/asterisk Asterrisk keys, AGI, Firmware

/usr/local/share/asterisk/sounds .gsm 2 2

/usr/local/share/asterisk/mohmp3 .mp3 2

/var/log/asterisk Log Asterisk Event, Queue, Messages

/var/log/asterisk/cdr-csv Asterisk 2 Master.csv 2

/etc/rc.conf Asterisk 2 asterisk_enable=YES

2.5.3 Asterisk

Asterisk 2 FreeBSD Linux Asterisk 2 FreeBSD /usr/local/etc/asterisk

21

Linux /etc/asterisk 2 Adsi.conf (Analog Display Service Interface 2 ADSI) Adtranvofr.conf Frame Relay Adtran Agents.conf (Call Center) ID Passwords Alarmreceiver.conf Alarm Receive 2 Alsa.conf (Soundcard) 2 Asterisk.adsi Scripts

ADSI 2

Asterisk.conf 2 asterisk.conf-dist 2 Cdr_manager.conf CDR (Call Detail Record) Cdr_odbc.conf

ODBC

Cdr_pgsql.conf (CDR) PostgresSQL Cdr_tds.conf (CDR) Microsoft SQL Sybase Enum.conf ENUM

22

DNS Extconfig.conf 2 Realtime doc/readme.extconfig Features.conf pickup extension call parking Festival.conf Asterisk Festival 2 Open Source Software Iax.conf IAX Account ATA IP Phone IAX2(Inter-AsteriskExchange2) Iaxprov.conf Simple provisioning Digiums S1011 IAXY Indications.conf Ringing, Tones Logger.conf Logging 2 Manager.conf (Remote Access) GUI (Graphics User Interface) Meetme.conf Teleconference Mgcp.conf

Media Gateway Control Protocol 2 VoIP Cisco

Modern.conf ISDN

23

Modem ISDN4Linux Driver Modules.conf (modules) 2 Musiconhold.conf Osp.conf Open Settlement Protocol Oss.conf Open Sound System Phone.conf Linux Phone Privacy.conf Privacy 2 Queues.conf (Queues) Res_config_odbc.conf asterisk ODBC Res_odbc.conf ODBC Rpt.conf (Radio - Repeater) Rtp.conf RTP (Real time protocol) UDP Sip.conf SIP ATA Ip Phone IP Phone SIP Account 2 Skinny.conf

24

Cisco Voicemail.conf Voice Mail Voice Mail account Vpb.conf VoIP Voice Tronix Zapata.conf Zaptel channels

Asterisk 2 filename.conf-dist 2 Asterisk 2 2 2-3 2 (Extension) 30 SIP extensions.conf extensions 2 sip.conf SIP 2

2.6 Asterisk

(PBX) IVR, Voice Mail, Voice Recording 2 2 Asterisk 222 2

2 Asterisk Asterisk 2 Asterisk 2

PBX Asterisk 2 Asterisk C, Perl, PHP Asterisk

25

Asterisk Voice Mail, Interactive Voice Response (IVR), (Music on Hold), (Call Waiting), (Call forwarding)

Asterisk Dial Plan 2

Asterisk 2 Sip Server SIP, IAX, H323 SCCP Asterisk Protocol 2 2 [6] 2.7

22 (Analog) (Digital) 2 2 VoIP(Voice Over IP) 222

26

3

3.1

VoIP 2

- VoIP Architecture - VoIP Protocol - Audio Codec - VOIP Equipment

3.2

VoIP 2 VoIP 2

- Cat2call (http://www.cattelecom.co.th) - TOT Netcall (http://www.tot.co.th) -

(http://www.truecorp.co.th/tha/products/online_ipphone2.jsp)

27

3.3 3

3.1

3.1

28

3.3.1

3.2

3.2 Elastix CentOS Elastix 2 PBX, email, Instant Message Fax Elastix Asterisk, HylaFAX, Openfire Postfix VoIP 2 SIP IAX2

29

3.3.2

3.3 IP-PBX

3.3 (Extension) 3 3

1 800 IP Soft Phone IP Phone 3CX Phone

2 801 IP Soft Phone IP Phone 3CX Phone

3 802 IP Soft Phone IP Phone 3CX Phone (On Mobile)

30

3.3.3

3.4

3.4 3 417 418 AX100P 132 Zap-Channel AX100P 1 (PABX) IP-PBX

31

3.4 . VoIP 3.4.1

3.5

3.5 IP-PBX 9 9 PABX

32

3.4.2 (report)

3.6

3.6 2

4

1.

2.

33

3.

4. 2 2

3.5 .

3.5.1 2 2 2

- CPU Pentium 4 Speed 3.0 GHz - RAM DDR 512 MB - HDD 40 GB - LAN 100 Mbps

AX100P

3.7 AX100P, 1 Port RJ-11 (Specification)

(Analog Interface Card - Main Card) 1

FXO Elastix IP PBX PCI 2.2

34

- Elastix Asterisk Trixbox

Elastix IP PBX PCI 2.2 FXO

- Voice Mail, IVR IP-PBX Music on Hold Conference RJ11 (Extension

3.5.2 Centos 5.2 Linux

Elastix IP-PBX

Elastix 2.0 IP-PBX

Config Elastix version 1.5.2

- Asterisk 1.4.x PBX - VTigerCRM CRM - A2Billing Asterisk - Hylafax - FreePBX Asterisk - OSLEC - Postfix/Round Cube webmail - CentOS 5.2 - Etc.

Asterisk 1.4 Asterisk Softswitch, IP-PBX

2 2 Elastix Centos

35

Asterisk Switch (PBX) Asterisk

IP hybridge 2, feature ( Voicemail, IVR), 2 analog digital (ISDN)

Gateway 2 VoIP

Feature & Media Server Asterisk implementation IVR (pabx)

Call Center Call-Center ACD, Queue, IVR,Skill-based routing, etc

Asterisk

- OS Linux OpenBSD FreeBSD MAC OS X - PC Hardware PC Server

linux - 2 Digital Analog

Mysql (MySQL)

(SQL = Structured Query Language) (Web Server) (Server-Side Script) (PHP) 2 elastix Centos

PhpMyAdmin - 2.11.5.1 MySQL

TABLE function query SQL 2 insert delete update SQL 2

36

Apache Web Server (httpd) Apache Project web server 60 % Homepage Homepage Browser Web server HomePage 2 web server 2 Elastix CentOS

PHP Version 5.1.6

- HTML 22 3.6

MySQL PhpMyAdmin 4 2

3.6.1 Entity-Relationship Diagram

3.8 Entity-Relationship Diagram

37

3.6.2 (cdr) 3.1 ,,,, Context ,,,,,, 2, 2, Automated Machine Accounting Flags Billing 2, Caller ID, 3.1

calldate datetime clid varchar(80) latin1_swedish_ci src varchar(80) latin1_swedish_ci dst varchar(80) latin1_swedish_ci dcontext varchar(80) latin1_swedish_ci channel varchar(80) latin1_swedish_ci dstchannel varchar(80) latin1_swedish_ci lastapp varchar(80) latin1_swedish_ci lastdata varchar(80) latin1_swedish_ci duration int(11) 0 billsec int(11) 0 disposition varchar(45) latin1_swedish_ci amaflags int(11) accountcode varchar(20) latin1_swedish_ci uniqueid varchar(32) latin1_swedish_ci userfield varchar(255) latin1_swedish_ci

38

3.6.3 (cdrcountry) 3.2 3.2

CID varchar(3) latin1_swedish_ci CNameThi varchar(100) utf8_general_ci CNameEng varchar(100) utf8_general_ci

3.6.4 (cdrprice)

3.3 2 3.3

PID int(4) CID varchar(3) latin1_swedish_ci Pprice decimal(9,2) 0.00 PType varchar(2) latin1_swedish_ci HB Pactive varchar(1) latin1_swedish_ci Y Pstart datetime Pend datetime NULL

39

3.6.5 (vwcdr) 3.4 (//) (//) 3.4

calldate datetime dstdate datetime NULL src varchar(80) latin1_swedish_ci dst varchar(80) latin1_swedish_ci CountryName varchar(100) utf8_general_ci NULL dstCallType varchar(6) utf8_general_ci dstchannel int(1) 0 dstStatus varchar(13) utf8_general_ci NULL dstStatusCall int(1) NULL disposition varchar(45) latin1_swedish_ci billsec int(11) 0 TotalCall varbinary(25) NULL

40

4

4.1

PABX 2 22

2 VOIP 2 ( PABX)

4.2 2 2 4.2.1

- CPU Intel Pentium 4 3.00 GHz, RAM 512 Mb - CentOS - MySQL - PHPMyadmin

4.2.2 cardAX100P

41

4.3 web browser connect PC 2 Elastix

https://192.168.4.3/phpmyadmin login screen User : root , Password : xxxx

4.1 Login

asteriskcdrdb

4.2 asteriskcdrdb

42

cdr ()

4.3 cdr ()

cdrcountry ()

4.4 cdrcountry ()

43

cdrprice ()

4.5 cdrprice () vwcdr ()

4.6 vwcdr ()

44

4.4 - Report - Web Browser - Server

3CXPhone 2 2 3CXPhone

4.7 2 3CXPhone

2 3CXPhone 2 3CXPhone

4.8 2 3CXPhone

45

4.5

2 2 2 2 (Services Provider) 2

2 "" -> "

" 2 2

4.9 2

"" -> "" 800

46

4.10

4.6 4.6.1 4

4.11 3CXPhone

47

4.12 4930794810

4.12

4.6.2 2 6

4.13 3CXPhone

4.14 0837978953

48

4.14

4.6.3 Extension 3

4.15 3CXPhone Extension

4.16 802

4.16 Extension

49

4.7 CSV,Excel,PDF Export To SCV, Export To Excel, Export To PDF

4.17 CSV, Excel, PDF

4.7.1 CSV 4.18 CSV

4.18 CSV

50

4.7.2 Excel 4.19 Excel

4.19 Excel

4.7.3 PDF 4.20 PDF

4.20 PDF

51

4.8 Web Browser

2

"" -> " " "" -> " "

4.21 Web Browser

4.9 Server 2 PHP Sysinfo Elastix

Server "" -> ""

4.22 PHP Sysinfo

52

4.9.1 Extension Memory Free 214.54 MB

4.23 Memory Extension

Extension

4.24 Extension

4.9.2 Extension 1 Memory Free 211.77 MB

4.25 Memory Extension 1

53

Extension 1

4.26 Extension 1



54

Extension 2

4.28 Extension 2



55

Extension 3

4.30 Extension 3



56

Extension 4

4.32 Extension 4

4.9.6 Server Physical Memory 2 Extension Server Elastix 2 Extension 1 Extension 4 4.33

4.33 Server Software Elastix

2 Hardware

502.94

214.54 211.77 210.56 206.56 204.57

Server

57

5

5.1

2 PHP 2

PHP 2 2 3 2 2 2 5.2 VoIP

- 2 VoIP

-

- 2 2

- 22

- 2 VoIP Asterisk 2

58

Software Open Source

5.3

5.3.1 - VoIP

- Elastix 2

5.3.2

2 22 PABX VoIP

59

[1] Eastern network and service co.,ltd. Telephone & PABX

PRODUCT.[Online]http://www.ensthai.com/product_pabx.php

[2] . ?? VoIP P

IP-PBX Asterisk, 2551

[3] . P


[4] . VoIP P

IP-PBX Asterisk P IP-PBX

Asterisk, 2551

[5] . CODEC P


[6] . Asterisk P IP-

PBX Asterisk, 2551

[7] J. Rosenberg, H. Schulzrinne, G. Camarillo, A. Johnston, J. Peterson, R.Sparks, M

Handley, E. Schooler SIP Messages, 2545

61

Elastix 2.0

1. BIOS CD CD

& .1 . Elastix

2. English Enter

& .2 .

62

3. "us"

& .3

4. . "Remove all partitions on selected..." . Tab "OK" Enter

& .4 .

63

5. Tab "Yes" Enter

& .5

6. Tab "No" Enter

& .6

64

7. Ethernet IP Subnet Gateway DNS "Yes" Enter

& .7 Ethernet 0

8. Ethernet 0 IPv4 Tab "Ok" Enter

& .8 Ethernet

65

9. IP Address IP Static IP Subnet Mask Enter

& .9 IP Address

10. Default gateway DNS Server

& .10 Default gateway DNS Server

66

11. . elastix.medline.com

& .11 . elastix.medline.com

12. Time zone

& .12 Time zone

67

13. . Password Root CentOS

& .13 . Password Root

14.

& .14

68

15. .

& .15 .Elastix

16. . Password MySQL Server ( root)

& .16 . Password MySQL Server

69

17. Password MySQL Server

& .17 Password MySQL Server

18. . Password Web Interface Elastix

& .18 . Password Web Interface Elastix

70

19. Password Web Interface Elastix

& .19 Password Web Interface Elastix

20. root

& .20 root

72

Elastix 1. Login Elastix

web browser connect PC Elastix https://192.168.4.3/ login screen

) .1 Login Elastix

Elastix

) .2 Elastix

System -> Hardware Detection Detect New Hardware scan card detect X1000P FXO ()

73

) .3 Detect New Hardware X1000P Card

Network Parameters

) .4 Network Parameters

2. ) PBX -> PBX Configuration -> Extensions

dropdown device SIP Device IP phone, softphone ZAP Device SIP Device Submit

74

) .5 )

Add ZAP Extension - User Extension = 804 - Display Name = M-804

) .6 )

- secret = 804

) .7 ) - Submit

75

) .8 )

"Apply Configuration Changes Here"

) .9 ) 3. Trunk SIP Trunk Elastix VoIP (Voip -> PSTN, VoIP -> GSM) Elastix Elastix SIP protocol

3.1 ) SIP Trunk PBX -> PBX Configuration -> Trunks ->Add SIP Trunk

76

) .10 SIP Trunk TOTnetcall Add SIP Trunk

- Trunk Description = TOTnetcall - Outbound Caller ID = 0681097902 ( tot)

) .11 SIP Trunk

Outgoing Settings Register VoIP providers tot netcall

- Trunk Name TOTnetcall - PEER Details

- username=USERID - type=friend

77

- fromuser=0600046522 - realm=10.10.2.50 - secret=itmfu36122 - host=203.113.125.82 - outboundproxy=203.113.125.82 - fromdomain=203.113.125.82 - insecure=very - canreinvite=no - dtmfmode=rfc2833 - call-limit=1 - allow=g729&alaw&ulaw - nat=no

- Register String = 600046522:[email protected]:5060/0600046522

) .12 SIP Trunk

78

TOT_Foreign Add SIP Trunk

- Trunk Description = TOT_Foreign - Outbound Caller ID = 0681097902 ( tot) - Dial Ruless = 88+Z. ( TOTnatcall

88)

) .13 SIP Trunk

Outgoing Settings Register VoIP providers tot netcall

- Trunk Name TOT_netcall - PEER Details

o username=0600046522 o type=friend o fromuser=0600046522 o realm=10.10.2.20 o secret=itmfu36122 o host=203.113.125.82 o outboundproxy=203.113.125.82 o fromdomain=203.113.125.82 o insecure=very

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o canreinvite=no o dtmfmode=rfc2833 o call-limit=1 o allow=g729&alaw&ulaw o nat=no

- Register String = 0600046522:[email protected]:5060/0600046522

) .14 SIP Trunk OUT_TO_PBX (Estatix) Add ZAP Trunk

- Trunk Description = OUT_TO_PBX

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- Zap Identifier (trunk name) = g0

) .15 SIP Trunk


) .16 SIP Trunk

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4. Outbound Routes Outbound Routes Name OUT_TO_PBX

5 (PABX) PBX -> PBX Configuration -> Outbound Routes -> Add Route

- Route Name = OUT_TO_PBX - Dial Patterns = 5 |. - Trunk Sequence = ZAP/g0 - Submit Changes

) .17 Outbound Routes

Outbound Routes Name OUT_TO_TOTnetcall 6 PBX -> PBX Configuration -> Outbound Routes -> Add Route

- Route Name = OUT_TO_TOTnetcall - Dial Patterns = 6| .

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- Trunk Sequence = SIP/TOTnetcall - Submit Changes -


Outbound Routes Name OUT_TO_Foreign 4 PBX -> PBX Configuration -> Outbound Routes -> Add Route

- Route Name = OUT_TO_Foreign - Dial Patterns = 4 | . - Trunk Sequence = SIP/TOT_netcall

Submit Changes

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5. IVR PBX -> PBX Configuration -> IVR -> Add IVR

) .20 IVR

- Change Name = TO Elastix Medline

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- Save

) .21 IVR


) .22 IVR 6. Inbound Routes PBX -> PBX Configuration -> Inbound Routes -> Add Incoming Route

- Description: =

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) .23 Inbound Routes

- IVR = TO Elastix Medline




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7. 3CX Phone 7.1 3CXPhone ( ))

- Set accounts - New

) .26 3CXPhone ( )

- Account name : Tum - Caller ID : chaiwat - Extension : 800 - ID = 800 - Password = 800 - I am in the office local IP = 192.168.4.3 - On Hook

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) .27 3CX Phone ( )

7.2 3CX Phone ( ) - Icon - Create Profile

) .28 3CX Phone ( )

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- Add New - Name = M-TumMobile - Display name = M-TumMobile - User = 806 - ID = 806 - Password 806

) .29 3CX Phone ( )

- Internal Server = 192.168.4.3 - On Hook

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) .30 3CX Phone ( )

Documents

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