1 Messages Communication Conseil About Flight Firming and Revenue Management

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Messages Communication Messages Communication ConseilConseil

About Flight FirmingAbout Flight Firmingand Revenue and Revenue ManagementManagement

2 Messages Communication Messages Communication

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MCC general overview

Airline products

Flight firming automats

Integration to Revenue Management

ContentsContents


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Company OverviewCompany Overview

Since 1989, MCC provides products, solutions & technical architecture consultancy in the areas:

Airline

Finance

Document processing


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Flight firming automats (LEON, DUPE, VIKTOR)

Airline Products & ServicesAirline Products & Services

Airline companies and travel agencies sales-platform assistants, CRM (Q+@)

Alert messages emission (WIP)

Service: specific software development

Consulting


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Flight Firming ConceptFlight Firming Concept

Markets (office ids):

Areas (city pairs):

Agencies: « cultural/legal » forms of salesPax: cultural approach of travel/price

Agencies: domestic / long haul Pax: importance vs distance

Several sales policies and pax behaviors according to:

Agencies: level of service, loyaltyPax: Business/Economic… Tourist

Classes (booking/transport):


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LEONLEON: Detects the reservations with wrong ticketing or without any ticket issued according to the diad or the TTL. (pre-flight checking)

Flight Firming Automats Suite Flight Firming Automats Suite

DUPEDUPE: Detects the passengers PNR booked several times for the same travel at the same dates. (pre-flight checking)

VIKTORVIKTOR: Processes the PNR of the NO-SHOW passengers coming from PFS. (post-flight checking)


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Automats Management Automats Management

Ergonomic java user interface for configuration. Effective processing on a dedicated server:

Scheduling (24/24 – 7/7).Perform access to GDS resources (transactions)

Production of statistical results files

Statistical analysis performed on workstation (Spreadsheet, DBMS …)


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Flight Firming ActionsFlight Firming Actions

Measures for the unreliable reservations:

Notify the agencies (RM, SSR,…)

Flight segment cancellation (when PNR remains untouched)

“Coupling” notifications and cancellations


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Flight Firming AdvantagesFlight Firming Advantages Financial

Educational

Productivity

Reduce «Booking Fees» from the GDS.

Dissuade from “irregular behaviour“ observed in the seat-selling process.

Suppress repetitive tasks.

Allow seat reselling.

Lead to the idea that the Airline Company has acquired a powerful and flexible tool to control and spot out these behaviours.

Ideal tools to enforce the use of rules procedures in a focused commercial campaign (special offer with ticketing…) without delay and deficiency.


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Benefits Simulation Table Benefits Simulation Table

# Seats% PNR 2 Clean

# Cleaned PNR

Bkg Fees

Bkg Fees Bck

%Full Flights

% Resold Seats

# Sold sets/day

Avg Price

Profits/Day

Profits/Mth

# Sold seats/year Profits/Year

Profile1 2 000 2% 40 2 80 10% 20% 0,8 200 240 7 200 288 86 400Profile2 5 000 3% 150 2 300 12% 20% 3,6 200 1 020 30 600 1 296 367 200Profile3 15 000 5% 750 2 1 500 15% 20% 22,5 200 6 000 180 000 8 100 2 160 000Profile4 50 000 5% 2 500 2 5 000 15% 20% 75 200 20 000 600 000 27 000 7 200 000Profile5 100 000 5% 5 000 2 10 000 15% 20% 150 200 40 000 1 200 000 54 000 14 400 000


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Flight Firming Flight Firming Revenue ManagementRevenue Management

LEON, VIKTOR & DUPELEON, VIKTOR & DUPE are well fitted as a Revenue Management system complement.

These automats smoothes the no-show/go-show behaviour for the different reservation classes :

The “Revenue Management” system is able to provide an accurate forecast on proposed “overbooking” for each flight.

They help to control risk and to load planes correctly.


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Flight Firming StatisticsFlight Firming Statistics

CITY PAIR CO NB FLT DATE ACTION

TYPECLASS PNR

NB PAX

NB PNR IN NAME LIST

CREATOR OFFICE ID

TTL DIAD

PARNYC YY 6240 20MAY 1 V ZYDXNA 2 16 PARYY2151 30MRSNYC YY 6241 20MAY 1 H ZTKWB8 2 19 NYCYY0005 30

PARLOS YY 6242 21MAY 2 I X9Z7EZ 1 40 PARYY210C 30PARLOS YY 6242 21MAY 2 M ZNL9DW 1 40 PARYY0190 30

PARLOS YY 6242 21MAY 2 Y YDI3YZ 1 40 PARYY011R 30

PARMIA YY 6245 20MAY 1 K YEALGI 1 12 PARYY014P 30

NYCPAR YY 6246 21MAY 2 L Y484QF 2 34 MIAYY210W 30NYCPAR YY 6246 21MAY 1 M ZYY8YK 5 63 NYCYY0100 30NYCPAR YY 6248 21MAY 2 I ZA8LGP 4 46 NYCYY2103 30PARATL YY 6249 20MAY 1 H X72N7C 1 23 ATLYY2102 30ATLPAR YY 6250 21MAY 1 I Y8GDYW 1 56 PARYY0119 30


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Flight Firming Analysis by Flight Firming Analysis by AreaAreaD_FLIGHT (Tous)

ACTION 2

Somme PAX DIAD

ORI 3 5 10 15 22 Total

ORY 121 79 108 92 239 639

CMN 59 81 70 18 32 260

MRS 30 18 30 25 22 125

NCE 7 12 19 5 31 74

RBA 9 19 20 12 60

TLS 2 1 4 17 15 39

RAK 19 4 5 2 6 36

BOD 8 2 6 9 8 33

CDG 1 2 5 22 30

LYS 3 4 7 7 4 25

SXB 9 3 1 7 1 21

AGA 5 1 2 7 15

OUD 2 3 5 10

FEZ 1 4 5

TNG 3 3

Total 274 232 280 182 407 1375


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Flight Firming Graphs Flight Firming Graphs byby AreaArea

0

100

200

300

400

500

600

700

ORY CMN MRS NCE RBA TLS RAK BOD CDG LYS SXB AGA OUD FEZ TNG

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15

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5

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D_FLIGHT (Tous) ACTION 2

Somme PAX

ORI

DIAD


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Flight Firming Analysis by Flight Firming Analysis by MarketMarket

D_FLIGHT (Tous)

ACTION 2

Somme PAX DIAD

OFFICE_city 3 5 10 15 22 Total

PAR 97 71 84 88 192 532

CAS 46 42 27 5 22 142

HDQ 17 15 27 26 36 121

RBA 10 17 26 2 17 72

NCE 10 10 18 4 27 69

SWI 13 5 16 16 14 64

MRS 14 7 12 9 12 54

RAK 10 1 18 2 13 44

TLS 7 3 3 14 2 29

LYS 4 7 6 1 18

Total 228 178 237 166 336 1145


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Flight Firming Graphs by Flight Firming Graphs by MarketMarket

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100

200

300

400

500

600

PAR CAS HDQ RBA NCE SWI MRS RAK TLS LYS

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15

10

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D_FLIGHT (Tous) ACTION 2

Somme PAX

OFFICE_city

DIAD


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Check the http://www.mcc-soft.com E-mail us : [email protected] Call us: +33 1 44 93 24 24 Fax us: + 33 1 44 93 24 25 Mail us :

Messages Communication Conseil

35, rue Chanzy

F-75011 PARIS

FRANCE

More about MCCMore about MCC

http://www.mcc-soft.com/



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Thank you for your attentionThank you for your attention

ANY QUESTIONS ?

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ABOUT FLIGHT FIRMING AND ABOUT FLIGHT FIRMING AND REVENUE MANAGEMENTREVENUE MANAGEMENT

By FREDERIC ODEN

9 MAY 200117:00 – 17:20

Documents

1 Messages Communication Conseil About Flight Firming and Revenue Management