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8/2/2019 1. Preparing for Interview
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Preparing for Interview
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Presentation format
Types of interview
Getting ready
4 step preparation process
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Types of interview
The just come in for a chat interview
The traditional interview
The semi-structured interview
The structured or competency-based interview
The telephone interview
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Types of interview just come in for a
chat
Tends to be informal.
Normally when you have a personal contact in anorganisation
Mostly happens in the private sector
Rarely in public service
Key aspect Prepare for the meeting as if it were areal interview
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Types of interview the traditional
interview
An interview board go through your CV and
probe to see:
if you have the skills required
Look for evidence
Your strengths and weaknesses
They may look for specific ideas or suggestions
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Types of interview the traditional
interview
Your success will depend on:
Your skill as an interviewee
Your communication skills
The types of questions you are asked
Your knowledge of the company and the job
How you handle unexpected questions
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Types of interview the semi-
structured interview
A hybrid of the traditional interview and acompetency-based interview.
The interviewers decide on several clearcriteria or competencies to judge yoursuitability. They will ask you questions on:
The criteria Related topics
Unrelated topics
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Types of interview the semi-
structured interview
You may or may not be aware of these criteria
in advance, but you can focus on:
The job
Your CV
Your experience
Technical or specialist competencies required for
the job
Other skills, such as; communication, people and
interpersonal skills, organising and planning skills.
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Types of interview the structured or
competency based interview
Tend to focus on five or six key competenciesnecessary for the job
These competencies tend to be identified andexplained in the job application material
You will be expected to give examples todemonstrate that you have these competenciesnormally drawing on your work experience
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Types of interview the structured or
competency based interview
Interviewers questions will be probing to findout;
what you did,
how you did it, what obstacles you overcame and what the
outcome was and
what you learned form the experience
You may be asked to give different examplesfor the same competency
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Types of interview the structured or
competency based interview
Advantages
You know exactly what topics will be discussed
You have a chance to prepare your best examples
You will be asked about the same competencies as
every other candidate
There is a clear marking system that ensures
greater fairness, objectivity and consistency There should be no questions asked on unrelated
topics
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Types of interview the telephone
interview
Often used in the screening process
For jobs abroad
Key aspect you most prepare as if it were a
face to face interview
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Types of interview the telephone
interview
Preparation Be free to take the call
Prepare a quiet room
If possible, use a landline
Be aware! As all non verbal communication willbe missing, therefore;
Your tone of voice will need to be confident andenthusiastic
If you need time to think say it, silences seem longeron the telephone
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Types of interview the telephone
interview
Advantages
You can have your notes close by, CV and
application form
So dont waste the opportunity, put up charts on
the walls if they will help!
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Getting Ready for the interview
Time give yourself self time to:
Research the role and the company
Reflect on your own skills, knowledge, abilities and
experience and knowing which are most relevant forthe job
Revising your CV and application form
Remember your CV and application form get youthe interview, what you say in the interview getsyou the job!
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Getting Ready for the interview
Remember your CV and application form get
you the interview, what you say in the
interview gets you the job! The interviewers
are judges Therefore:
Assume you are starting with a blank record
Work out and present your track record and
achievements that are relevant to the job
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Getting Ready in Detail 4 step
process
Step 1 Plan your agenda
Step 2 Anticipate key questions
Step 3 Build your answers and examples
Step 4 Rehearse and practise (out loud!)
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Step 1 Plan your agenda
Make a list of all the things the interviewer
must know about you!
1. Your understanding of the job role and step up
or transition involved
2. Your career history, relevant experience, key
achievements and why you match the job
3. Your specific examples of skill and competencydemonstration
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Step 1 Plan your agenda
Other areas:
Your key priorities in the job, if you were to be
successful
Your knowledge of the industry or business
challenges
Any recommendations you may have
Areas of development for you and theorganisation
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Step 2 Anticipate key questions
Start of interview, questions tend to be broad
and open about your experience and track
record:
Give me a concise overview of your career to date
What are the main highlights of your CV
Why do you think you are suitable for the role
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Step 2 Anticipate key questions
Then to probing questions; the who, what, when,where, why and how. The interviewer isascertaining exactly what you did in certain
situations: What was your particular role on the team
How many were on the team
How did you contribute to the team
What exactly did you do on a typical day What effect did that have on your team morale
How did you feel about what happened
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Step 2 Anticipate key questions
Then to probing questions; the who, what, when,where, why and how. The interviewer isascertaining exactly what you did in certainsituations: What was the results Did it work
What happened when you introduced those newprocedures or cutbacks
How did you measure the success Why did you do it that way
Would you do it the same again? If not, why
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Step 2 Anticipate key questions
Typical interview structure
A. CV based questions
B. Questions about the job role
C. Skills and competency based questionsD. Strengths and weakness questions
E. Where do you see yourself in five years time
F. Why youG. Nasty or tough questions
H. Any questions? Anything you would like to add?
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Step 2 Anticipate key questions
Typical interview structure
A. CV based questions looking for highlights
Tell me about yourself
Can you take us through your CV
Tell me about your current role
Use your CV to structure your answer, present asummary of your career and education, explain whyyou moved when you did, mention specific skills and
achievements you made along the way and preparedto answer questions about gaps or short periods
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Step 2 Anticipate key questions
Typical interview structure
B. Questions about the job role. So be prepared tooutline:
Your understanding of the job Key responsibilities of the role
How you will deliver
Have examples of how you would step up or
make the transition into the job. Think of pastexperiences or scenarios that you haveconsidered.
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Step 2 Anticipate key questions
Typical interview structureC. Skills and competency based questions;
interviewers often look for a specific example of atime when you demonstrated a particular skill or
competency, for example; Tell me about a time when you had to deal with a
staff member who was not pulling their weight
Can you give me an example of a time you had tomanage a dispute between two colleagues
So anticipate the jobs key skills e.g.Communication, people management and haveexamples lined up
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Step 2 Anticipate key questions
Typical interview structure
D. Strengths and weakness questions
Highlight your skills and be able to explain them
e.g. Coming up with a concept and seeing itthrough to completion. Have about four ready
Have an example of a number of weaknessesand how you have dealt with them e.g. Not
understanding a particular software. Always gofor a weakness that can be improved withtraining etc...
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Step 2 Anticipate key questions
Typical interview structure
E. Where do you see yourself in five years time
Are you CEO material?
Do you plan to study etc...
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Step 2 Anticipate key questions
Typical interview structure
F. Why you A tough question if you havent
prepared
What will you bring to the role
How will you add value
What makes you different
Why do you want the job
Remember this is a great opportunity to sellyourself
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Step 2 Anticipate key questions
Typical interview structure
G. Nasty or tough questions
If you were a brand of care, which car would
you be?
Remember if such questions come up, pause,
think about it and build your strengths into the
answer
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Step 2 Anticipate key questions
Typical interview structure
H. Any questions? Anything you would like to
add?
Again, anticipate possible questions, if the areahappens to be covered throughout the
interview, then use this time as an opportunity
to reiterate your key strengths.
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Step 3 Build your answers and
examples
Good answers have four parts
Overview of your experience and track record
Specific examples
Learning and insight
Relevance to the job
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Step 3 Build your answers and
examples
So imagine you are asked
tell me about a time when you had to lead
your team through a period of transition... or
Are you a good team leader?
Overview of your experience and track record
Specific examples
Learning and insight
Relevance to the job
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Step 3 Build your answers and
examples
So imagine you are asked
tell me about a time when you had to lead
your team through a period of transition... or
Are you a good team leader?
Overview of your experience and track record:
throughout my career I have had to lead a variety
of teams through difficult changes and periods ofuncertainty
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Step 3 Build your answers and
examples
So imagine you are asked
tell me about a time when you had to lead
your team through a period of transition... or
Are you a good team leader? Specific examples: For example, we recently had
to restructure our department and a number ofpeople in my team were impacted by the change.
It was my role to lead the team through this timeand ensure we continued to deliver our serviceseffectively
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Step 3 Build your answers and
examples
So imagine you are asked
tell me about a time when you had to lead yourteam through a period of transition... or Are youa good team leader? Learning and insight: During the early weeks of
change I realised I wasnt giving people enoughopportunities to ask me questions. I quickly realisedthat communication was going to be the key toensuring morale remained positive throughout thechange. I learnt that my priority was making sure Italked people through what was happening and gavethem a chance to ask questions
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Step 3 Build your answers and
examples
So imagine you are asked
tell me about a time when you had to lead
your team through a period of transition... or
Are you a good team leader?
Relevance to the job: This role will require the
effective leadership of change. I believe my vast
experience of working with teams through periodsof transition make me a highly suitable
candidate...
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Step 3 Build your answers and
examples
Preparing your examples and Achievements
What was the issue/objective/problem?
What were you hoping to do/expected to do
What outcome was achieved
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Step 3 Build your answers and
examples Preparing your examples and Achievements What steps did you take to achieve that particular outcome?
What exactly did you do and how did you use yourstrengths
How did you organise these tasks, why did you choose todo this
Who else was involved
What did you do in particular that helped to progressthings
What challenges or obstacles did you face and how did youovercome them
What challenges did you have to overcome in terms ofworking with other people
To ensure you don't omit any key details, ask yourself who,
what, when, where, why and how
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Step 3 Build your answers and
examples
Preparing your examples and Achievements
What was the end result of your actions?
How did things turn out
How did you know it went well How did you measure this
Were there any broader measures of success orknock on effects as a consequence
Why was this outcome a personal achivement foryou
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Step 4 Rehearse and practise (out
loud!)
The more you prepare, the more confident
you will be
Get comfortable with your answers speak
them out loud!
If you know a experienced interviewer ask
them to interview you!