Employee Recognition Training for Supervisors

Presenter’s Name • Date

©SHRM 2008 2

Introduction

The goal of employee recognition is to show appreciation for an employee’s achievement and motivate employees to continue with good performance and loyalty to company. Successful employee recognition will help the organization to retain key employees and keep employees happy along the way.

This sample presentation is intended for presentation to supervisors and other individuals who manage employees. It is designed to be presented by an individual who is knowledgeable in employee recognition and the employer’s policy and practices. This is a sample presentation that must be customized to include and match the employer’s own policies and practices.

©SHRM 2008 3

What is Employee Recognition?

• Acknowledgment of employee achievement.

• Can be public or private, and involve a monetary reward or nonmonetary reward.

©SHRM 2008 4

Types of Employee Recognition

• Years of Service• Safety • Attendance• Certifications or Degrees• Customer Service• Public Service• Employee of the month, week, year• Retirement• Suggestion Program• Performance

This presentation focuses on Performance recognition.

©SHRM 2008 5

Why Employee Recognition is Important

• Helps to attract and retain key employees.• Motivates employees to perform at higher levels.• Increases employee productivity.• Can increase employee competitiveness.• Can increase company revenues and profitability.• Improves business quality and service.• Improves safety. • May lower stress.• Reduces absenteeism and turnover costs.• Fosters employment longevity.• Encourages employees to continue education and training.

©SHRM 2008 6

Examples of Employee Performance for Recognition

• Employee goes above and beyond what is expected in their job.• Employee suggests a new process or idea that saves time or

effort, or positively impacts department or team.• Completes a significant project ahead of schedule or

exceptionally well.

©SHRM 2008 7

Questions? Comments?

©SHRM 2008 8

Recognition Tips for Managers

• Offer employee reward options. • Identify what's meaningful to your employees. • Keep employee recognition fresh. • Recognize all levels of employees. • Make sure recognition is given consistently.• Keep it simple.• Keep it adaptable.• Make it timely.

©SHRM 2008 9

Employee Recognition Ideas and Examples

• Verbal, written or formal praise from managers or informal praise by peers

• Gift cards• Spot award (monetary)• Choice of interesting and challenging projects• Opportunities to attend conferences or other trainings • Opportunities to mentor other employees and work with people outside

their areas • Call employee and thank them, with no other purpose for call• Add a personal thank-you note to paycheck or bonus • Allow employees to clang bells or whistles when they reach a goal • Company logo items• Plaques or trophies• Catered lunch or out to lunch• Anyone have any other suggestions?

©SHRM 2008 10

Questions? Comments?

©SHRM 2008 11

Company Employee Performance Recognition Policy

• Eligibility – all employees are eligible for nonmonetary recognition, and all regular employees are eligible for monetary recognition based on department budget.

• Awards should be made as close to the performance or result as possible.

• Award criteria should be consistent with company and employee goals and objectives.

• Monetary awards require manager to complete Recognition Request Form.

• After approval of recognition request, HR will inform manager.

• When appropriate, employee will be recognized at next staff meeting and receive any monetary reward in next paycheck.

• Nonmonetary rewards are encouraged and do not require a form or approval.

©SHRM 2008 12

Questions? Comments?

©SHRM 2008 13

Summary

Recognition can be monetary or nonmonetary.

Recognition should be flexible, yet consistent and meaningful to employees.

Managers should provide performance feedback on a regular basis.

There are many ways to recognize employees’ performance achievements.

Nonmonetary rewards are encouraged and do not require a form or approval.

Monetary rewards require approval of Recognition Request Form.

©SHRM 2008 14

Course Evaluation

Please be sure to complete and leave the evaluation sheet you received with your handouts.

Thank you for your attention and interest.