Built to keep you movingT O P 1 0 F E A T U R E S

O F B L A C K B E R R Y

E N T E R P R I S E S E R V I C E 1 0

BlackBerry Enterprise Service 10 is designed to help organizations like yours address the full spectrum of Enterprise Mobility Management (EMM) challenges. Find out what senior IT leaders like most about it. Built to keep you moving

2 pg Top Ten Features of BlackBerry Enterprise Service 10

What CIOs Love About BlackBerry Enterprise Service 10

Effective Enterprise Mobility Management is Now a Must-Have for all Organizations

Smartphones and tablets are proliferating in the workplace, with corporate- and personal-owned devices often used side-by-side, driven by user demand and business strategy. And issues like multiple platforms, mixed ownership and higher usage create a number of device management, security, unified communications and app management challenges.

With BlackBerry Enterprise Service 10, you can easily deploy, manage, secure and control BYOD and corporate devices to truly mobilize your business.

Youll find ten (alright eleven) great reasons CIOs are choosing BlackBerry Enterprise Service 10 and there are many more.

3 pg Top Ten Features of BlackBerry Enterprise Service 10

1. BlackBerry Enterprise Service 10 is the Gold Standard for Secure End-to-End Mobility Building on our industry-leading security pedigree, BlackBerry 10 is enterprise-ready from day one. In fact, BlackBerry 10 was granted FIPS 140-2 certification even before its official launch.

All work apps, browser, email, and PIM are protected by BlackBerry end-to-end 256-bit encryption and a secure behind-the-firewall path.

The BlackBerry security you know and trust is integrated with BlackBerry Balance which separates work and personal data and with the BlackBerry World for Work corporate app store (find out more about both below). And BlackBerry Enterprise Service 10 satisfies the full range of security needs, from a basic level up to very high levels of security and control.

It provides: Protection against data leakage Protection against unauthorized devices accessing corporate assets

A single outbound port for all communications, with no need for additional VPNs

The ability to secure corporate data and applications on BYOD personal devices

End-user privacy and freedom (through BlackBerry Balance)

2. Flexible Enterprise Mobility Management (EMM) Controls BlackBerry Enterprise Service 10 enables enterprises to manage complex mobile fleets across multiple devices types, brands, operating systems, ownership and usage models all through a single platform and management console.

When advanced security and management isnt required, BlackBerry 10 smartphones support ActiveSync, giving IT a fast and easy solution for synchronizing with ActiveSync-supported messaging platforms.

Enterprises that are sensitive to the need to secure their corporate data will require greater security and management capabilities. Theyre likely to have a mix of mobile operating systems, corporate-provided and personally owned devices, and likely want to deploy and manage business applications. They may have different device control requirements depending on the

business unit and job role. For these customers, BlackBerry Enterprise Service 10 delivers comprehensive security and management controls.

For enterprises where strict corporate-only use and application restriction policies are in place, or that require a high degree of granular control over device features, BlackBerry 10 smartphones and BlackBerry Enterprise Service 10 combine to provide the ultimate device management solution for high-security mobility.

3. An Intuitive Unified Administrator Console BlackBerry Enterprise Service 10 gives administrators a single, web-based console that can manage devices, applications, users, and security services.

With one integrated view of your entire mobile landscape, you can: Manage all devices in one location, provision and activate devices, administer IT policies, push mandatory applications, and group users based on common criteria

Manage users who have more than one active device (e.g. a BlackBerry 10 smartphone and BlackBerry PlayBook tablet)

Manage multiple servers from a single domain Manage your BlackBerry Enterprise Server 5 and/or BlackBerry Enterprise Server Express environment

4. iOS and Android Device Management For iOS and Android devices, using the same familiar interface, administrators can add and import users, create group memberships, view user and device information, define IT policies and connectivity settings, manage applications on devices, and help users with the recovery of misplaced devices.

BlackBerry Enterprise Service 10 also offers: Integrated support for TouchDown on Android devices (an ActiveSync-enabled add-on PIM application that supports full PIM sync and ActiveSync policies)

Secure enterprise access (Gatekeeping): An access control and monitoring layer on top of an existing mobile email server to provide statistics on the health of your mobile email infrastructure, as well as device-level access control to mobile email.

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5. Its the Only Solution Offering Complete BlackBerry Device Management BlackBerry Enterprise Service 10 is the only Mobile Device Management solution to fully manage BlackBerry OS and BlackBerry 10 devices (including BlackBerry 10 smartphones and BlackBerry PlayBook tablets), plus Android and iOS smartphones and tablets.

6. Separate Work and Personal Information with BlackBerry Balance Technology BlackBerry Balance technology gives your employees the freedom and privacy they want for their personal use while delivering the security and management you need for business use. Its the best of both worlds, seamlessly built into every BlackBerry 10 smartphone and managed through BlackBerry Enterprise Service 10.

Personal and work apps and information are kept separate, and the user can switch from their Personal Space to their Work Space with a simple gesture. The Work Space is fully encrypted, managed and secured, enabling organizations to protect critical content and applications, while letting users get the most out of their smartphone for their personal use.

7. Secure Work Space Technology for Third Party PlatformsBlackBerry Balance offers the industrys only true compromise-free separation of work and personal data and applications. But were not stopping there.

With Secure Work Space for iOS and Android devices, were extending as many of these features as possible to other platforms, critical in todays BYOD world.

Secure Work Space will be managed through BlackBerry Enterprise Service 10, extending BlackBerry security capabilities for data-at-rest and data-in-transit, and providing complete separation between work and personal data for iOS and Android.

The BlackBerry Secure Work Space solution includes secured client applications for email, calendar, contacts, tasks, memos, secure browsing and document editing for each device thats provisioned via BlackBerry Enterprise Service 10. Additional applications can easily be secured and added to the workspace, without the need to modify source code.

With the Secure Work Space solution, your enterprise can save considerable effort and expense. Youll no longer need to configure and manage expensive VPN infrastructures to provide mobile device access to data and apps that reside behind your corporate firewall.

Secure Work Space will be generally available by the end of the second quarter, calendar year 2013.

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8. Complete Mobile Application Management Through BlackBerry Enterprise Service 10, businesses can seamlessly manage and curate a corporate app storefront (BlackBerry World for Work) within the BlackBerry Balance Work Space to push and install mandatory apps and publish recommended apps to both corporate and BYOD users.

IT Administrators can: Deploy, manage, and secure mandatory and recommended apps to employees

Assign apps to specific users or groups of users Remove work applications if a user deactivates their device

Manage and curate a corporate app store (BlackBerry World for Work), leveraging BlackBerry Balance

Securely deploy in-house and third-party applications to the Work space on both corporate and personally owned BlackBerry 10 devices

Easily install apps over-the-air, push mandatory apps, and recommend catalogs of optional apps to users

And, with BlackBerry Balance enabled, BlackBerry 10 business users can access and download great apps, games, video and music through BlackBerry World and keep these items in their Personal Space, safe and separate from their work life.

9. Easy MigrationHow does BlackBerry Enterprise Service 10 fit in within the overall BlackBerry enterprise software offering, and whats the path to getting there?

If youre running BlackBerry Enterprise Server 5 (currently Version 5, Service Pack 4), youve got comprehensive management support for BlackBerry OS-based devices, including BlackBerry 7 OS.

And, if youre like many BlackBerry enterprise customers, you may have also installed BlackBerry Mobile Fusion. Its a package of add-on components that was designed to let you manage BlackBerry PlayBook tablets, as well as iOS- and Android-based devices.

BlackBerry Enterprise Service 10 is effectively an upgrade to BlackBerry Mobile Fusion. A simple service pack update to BlackBerry Mobile Fusion will allow your organization to manage the new BlackBerry 10 devices. This setup will run in parallel to your existing BlackBerry Enterprise Server 5 environment,

while providing a unified interface so you can see all of your users across both services at the same time.

If you didnt previously download BlackBerry Mobile Fusion, you can now download BlackBerry Enterprise Service 10 and decide which components to install (BlackBerry Device Service, Universal Device Service, or both). This is an on-premise software installation on a dedicated physical or virtual server. The server software is a no-charge download.

Users can be migrated over time as you upgrade to BlackBerry 10 devices. For more information, watch the Getting Ready for BlackBerry Enterprise Service: 10 Tips for IT Managers webcast which is part of this series.

Plus, to make the transition as smooth and seamless as possible, weve introduced the BlackBerry 10 Ready Program.

It includes: Helpful, hands-on tools and resources (including a webcast series covering a range of key topics)

A license trade up program: Swap existing CALs for BlackBerry Enterprise Service 10 CALs for free

BlackBerry 10 Readiness Services: Access expert assistance with change management and planning, remote installation, migration services, application development and training.

10. Free License Trade Up Until December 31, 2013, enterprise customers who purchase new BlackBerry 10 smartphones can trade up their existing BlackBerry Enterprise Server licenses on a one-for-one basis for free. The new standard license will allow customers to leverage their existing license investment to secure and manage their BlackBerry 10 smartphones with BlackBerry Enterprise Service 10.

11. Complete Global Technical Support Support is a key component of any Enterprise Mobility Management strategy. You need a strategic support partner to ensure you can deliver on your mobility objectives.

BlackBerry Technical Support Services provide direct access to our technical experts and tools that help ensure your BlackBerry solution performs at its best. Three levels of support are available, together with optional services, giving you a wide range of choices to tailor a support package that delivers the level of technical expertise, assistance, response time and resolution time that your business requires.

We also offer a 30-day FREE support service. It gives you a months access to: Expert advice from our BlackBerry Technical Support Services team

Online self-service tools and resources to help you install and manage BlackBerry Enterprise Service 10, including the BlackBerry Device Service (BDS), Universal Device Service (UDS) and BlackBerry Management Studio components

Relevant guides, articles and other resources to increase your BlackBerry solution know-how

Choose from a variety of enterprise services designed to give you the confidence, tools and assistance to get your company up and running on BlackBerry 10 quickly.

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To learn more: Download the free 60-day trial at blackberry.com/bes-10 Visit blackberry.com/blackberry10ready Read the BlackBerry Biz Blog for the latest news Catch the rest of our BlackBerry 10 webcast series