18926047 Bajaj Allianz General Insurance Company

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    A PROJECT REPORT ON

    BAJAJ ALLIANZ GENERAL INSURANCE CO. LTD

    SUBMITTED TO

    MRS. PARUL JHAJHARIA

    SUBMITTED BY

    PRATYUSH KOHLI 108F31SUMIT ARORA 108F33

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    ACKNOWLEDGEMENT

    Any work of this magnitude requires the inputs, efforts and

    encouragement of the people from all sides. In compiling this

    project report, I have been fortunate enough to get active and kind

    cooperation from many people without whom my endeavors

    wouldnt have been a success.

    There is an old adage that says that you never really learn a

    project until you practice it. So, I would like to extend my deep

    gratitude and heartfelt thanks to our mentorMRS. PARUL

    JHANJARIA for extending their immense help to us in acquiring

    valuable knowledge on the subject for successful completion of

    the project.

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    INSURANCE

    Insurance is not necessarily an investment from which oneexpects to get one's money back. Nor is it gambling. Agambler takes risks, while insurance offers protectionagainst risks that already exist. Insurance is a way to sharerisk with others. Since ancient times, communities havepooled some of their resources to help individuals who sufferloss.

    "Insurance is a contract between two parties whereby one

    party called insurer undertakes in exchange for a fixed sum

    called premiums, to pay the other party called insured a

    fixed amount of money on the happening of a certain event."

    Insurance is a protection against financial loss arising on

    the happening of an unexpected event. Insurance companies

    collect premiums to provide for this protection. A loss is paid

    out of the premiums collected from the insuring public and

    the Insurance Companies act as trustees to the amount

    collected.

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    BAJAJ ALLIANZ GENERAL

    INSURANCE COMPANY

    Bajaj Allianz General Insurance Company Limited is a jointventure between Bajaj Finserv Limited (recently demerged fromBajaj Auto Limited) and Allianz SE. Both enjoy a reputation ofexpertise, stability and strength.

    Bajaj Allianz General Insurance received the Insurance Regulatory

    and Development Authority (IRDA) certificate of Registration on2nd May, 2001 to conduct General Insurance business (includingHealth Insurance business) in India. The Company has anauthorized and paid up capital of Rs 110 crores. Bajaj FinservLimited holds 74% and the remaining 26% is held by Allianz, SE.

    As on 31st March 2008, Bajaj Allianz General Insurancemaintained its premier position in the industry by garnering apremium income of Rs. 2578 crore, achieving a growth of 43 %over the last year.Bajaj Allianz has made a profit before taxes of

    Rs. 167 crore and is the first company to cross the Rs.100 croresmark in profit after tax by generating Rs. 105 crores.

    In the first quarter of 2008-09, the company garnered a grosspremium of Rs.733.53 crores against Rs.573.73 core last year forthe same period registering a growth of 28%.

    Bajaj Allianz today has a countrywide network connected throughthe latest technology for quick communication and response inover 200 towns spread across the length and breadth of thecountry. From Surat to Siliguri and Jammu to

    Thiruvananthapuram, all the offices are interconnected with theHead Office at Pune.

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    VISION

    To be the first choice insurer for customers To be the preferred employer for staff in the insurance

    industry. To be the number one insurer for creating shareholder value

    MISSION

    As a responsible, customer focused market leader, we will

    strive to understand the insurance needs of the consumers and

    translate it into affordable products that deliver value for

    money. A Partnership Based on Synergy Bajaj Allianz General

    Insurance offers technical excellence in all areas of General

    and Health Insurance as well as Risk Management. Thispartnership successfully combines Bajaj Finserv's in-depth

    understanding of the local market and extensive distribution

    network with the global experience and technical expertise of

    the Allianz Group. As a registered Indian Insurance Company

    and a capital base of Rs. 110 crores, the company is fully

    licensed to underwrite all lines of general insurance business

    including health insurance.

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    INDUSTRY AND

    PRODUCTS

    Bajaj Allianz Life Insurance Company was the No1. Pvt.

    Sector Life Insurance co. for the FY 2005-06. With a panIndia presence and over 900 + offices, Bajaj Allianz Life

    Insurance has already has a customer base of close to 2

    million customers. Bajaj Allianz Life Insurance has

    developed insurance solutions that cater to every

    segment and age-income profiles. For companies it

    provides comprehensive 'Employee Benefit Solutions'

    (Group Term Life, EDLI, Gratuity, Super-annotation, Keyman Insurance and more); for the individual Invest Gain

    (a unique life insurance plan where sustenance of income

    is combined in the same plan that also pays a lump sum),

    Cash Gain (Money Back), Child Gain (Children's plan),

    Risk Care (Pure Term), Lifetime Care (whole life), Term

    Care (term with return of premium), Saran Visitant

    (Retirement Plan), Protector (Mortgage term insuranceplan), New Unit Gain Super, New Family Gain, New Unit

    Gain Plus, New Unit Gain, New Unit Gain Premier, New

    Unit Gain Easy Pension Plus, New Unit Gain Easy Pension

    Plus single premium. Currently Bajaj Allianz has a

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    product portfolio of 30 products and more need-based

    products are in the pipeline. It has followed

    Bancassurance Model which is the term used to describe

    the sale of insurance products in a Bank. The word is acombination of "banque or bank" and "assurance"

    signifying that both banking and insurance are provided

    by the same corporate entity. The usage of the word

    picked up as banks and insurance companies merged and

    banks sought to provide insurance, especially in markets

    that have been liberalized recently. It is a controversial

    idea, and many feel it gives banks too great a control

    over the financial industry.

    SWOT ANALYSIS

    STRENGHTS

    1. Strong Brand Image

    2. Dedicated sales team

    3. Value added services.

    4. Bajaj Allianz Life Insurance is the first large pvt. sector life

    insurance co. with a pan India network and strong retail

    focus to declare substantial profits for the financial year.

    5. Bajaj Allianz Life is most profitable pvt. life insurer for 06-07.

    6. Largest distribution network to reach the customers across

    the country with 2, 13,000 agents, 900 offices in 840 towns,

    200 corporate agents & Banc assurance partners.

    7. The Company announced a healthy profit of Rs 63 cr. for the

    FY 2006-07 as per the audited results. Excluding

    Participating funds profit the profit stands at Rs 54

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    Cr.10.Building on number one position in previous FY 05-06

    in new business the co. is now no.1 in the Pvt. Sector in

    issuing largest number of Policies and becoming a truly mass

    retail company.

    WEAKNESSES

    1. They have to compete with the Government Companies like

    LIC and UTI who has been very established in this field. So

    they will have to attain the same trust of the public as it is in

    case of LIC and UTI.

    2. Weak Customer Relations Management

    3. Centralized Structure

    OPPORTUNITIES

    1. Large Untapped Market.

    2. Distinguishable product (like Parivar Account).

    THREATS

    1. Presence of very strong competitors.

    2. Aggressive marketing by competitors.

    3. Various investment Schemes with high returns.

    HR SYSTEMS

    BajaJ Allianz has:

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    A Management style which is participative and consensusbased.

    A Work culture which is Open, informal & collaborative. A Communication style, which is open and not bound by

    traditional hierarchies. A Compensation & Benefits package which rewards and

    recognizes the best.

    IMPORTANCE OF THE HR DEPARTMENT ININSURANCE COMPANIES:

    People are the heart and soul of any business and theinsurance industry relies on the dedication, creativity andcommitment of its people to enable it to thrive and grow.

    HR teams provide organizations with the expertise they needto recruit and retain the very best people, dealing withmatters such as salaries, pensions and benefits; trainingand development; industrial and staff relations; counselingand welfare; and health and safety.

    Increasing emphasis on diversity, performance management, learning and

    development and organizational change make this a challenging and

    intellectually stimulating area of work

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    THE 5 PS MODEL OFSHRM

    PHILOSOPHYo Statements of how organization values and treats

    employees; essentially culture of the organization

    POLICIESo Expressions of shared values and guidelines for action

    on employee-related business issues

    PROGRAMSo Coordinated and strategized approaches to initiate,

    disseminate, and sustain strategic organizationalchange efforts necessitated by strategic business needs

    PRACTICES

    o HR practices motivate behaviors that allow

    individuals to assume roles consistent withorganizations strategic objectives

    THREE CATEGORIES OF ROLES:

    o Leadership

    o Managerial

    o Operational

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    PROCESSES

    o Continuum of participation by all employees inspecific activities to facilitate formulation andimplementation of other activities

    o Successful SHRM efforts begin with identification

    of strategic needso Employee participation is critical to linking

    strategy and HR practiceso Strategic HR depends on systematic and

    analytical mindseto Corporate HR departments can have impact on

    organizations efforts to launch strategicinitiatives

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    REFERENCES

    1 . BHUMIKA ISRANI

    ASST MANAGER HR

    DELHI NCR

    BAJAJ ALLIANZ LIFE INSURANCE CO.LTD

    2 . www.bajajallianzlife.com