2 IPHCA Annual Conference Day of Brochure · Thank you to our Bronze Sponsors! ! ! Our Choice For Better Healthcare.)PPTJFS )FBMUIXJTF t )FBMUIZ *OEJBOB 1MBO mhsindiana.com!!

Your story matters. We exist to help your story sing.

Remarkable stories aren’t solely told by words; rather, they’re conveyed through our environments. For the past five decades David Dale Designs has worked assiduously to consistently deliver one-‐of-‐a-‐kind

settings that express who are clients are, what their passions are and why they do what they do.

Specifically, we address the needs of the health care, corporate, educational, cultural, hospitality and financial services sectors. Our venture takes us throughout the Midwest affording us the opportunity to make new acquaintances; meanwhile, it allows us to serve our neighbors in our own backyard—many of

whom are longstanding friends.

David Dale Designs exists for those who seek quality and who want to do their part to responsibly make a setting more productive, manageable, inspiring and sustainable. Is this achievable? It is when the objectives defined at the shared table are pursued thoughtfully and with respect to an organization’s

goals and objectives.

Your story matters and we exist to help your story sing. The privilege of hearing a chapter or two of your story is something we’d enjoy; the opportunity to help you write the next chapter is something we’d

cherish.

J. Andrew Dale, Principal, www.daviddaledesigns.com

Thank you to our Bronze Sponsors!

Our Choice ForBetter Healthcare.

mhsindiana.com

Thank you to our Conference Exhibitors (as of 10/06/12)

Advantage Health Solutions 9045 River Road, Suite 200 Indianapolis, IN 46240 Kelvin Orr: 317-‐573-‐6572 [email protected] Product: Indiana Care Select program Advocating Health 5105 US Hwy 41 South, Suite 175 Christie Lee: 812-‐243-‐6705 [email protected] Product: Telemedicine Anthem 220 Virginia Ave. Indianapolis, IN 46204 LaShon Hodge: 317-‐287-‐2668 [email protected] www.anthem.com Product: Medicaid Hoosier HealthWise & Healthy Indiana Plan BKD LLP 201 N. Indianapolis St., Suite 700 Indianapolis, IN 46204 Bob Brandenburg: 317-‐383-‐4000 [email protected] Product: Audit & assurance, tax compliance, revenue recovery, cost reports, billing & consulting Bosma Enterprises 8020 Zionsville Rd. Indianapolis, IN 46268 Lisa Pace: 866-‐602-‐6762 www.bosma.org

CHAMPS Group Purchasing 1226 Huron Road East Cleveland, OH 44115 Yolandi Myers: 216-‐255-‐3686 [email protected] www.champsgpo.com Product: Group Purchasing Community Health Ventures 102 S. Alfred St. Alexandria, VA 22314 Alex Vactor: 412-‐612-‐0593 [email protected] www.communityhealthventures.com Product: NACHC’s Value in Purchasing (ViP) program Covering Kids & Families of Indiana PO Box 1302 South Bend, IN 46624-‐1302 David Roos: 574-‐968-‐1645 [email protected] Product: Advocating health coverage for all David Dale Designs LLC 421 S. Walnut St. Muncie, IN 47305 Andrew Dale: (765) 284-‐4987 [email protected] Product: Project Management, Interior Design, Consulting & Graphic Services, Product Procurement, Fountains, Mobiles & Benches & Fine Art Dentrix Enterprise 727 E. Utah Valley Dr. American Fork, CT 84003 Lynne Hughston: 205-‐907-‐0429 [email protected] Product: Practice Management Software

Didage Sales Co. Inc. 907 S. 325 E. Warsaw, IN 46582 Ben Rankin: 574-‐268-‐9098 [email protected] Product: Pre-‐owned medical equipment Henry Schein Medical Lisa Keenan: 317-‐966-‐6954 [email protected] www.henryschein.com Product: Medical Supplies, 340B Pharmaceuticals IFF One North LaSalle St., Suite 700 Chicago, Illinois 60602 Jim Murphy: 866-‐629-‐0060 [email protected] www.iff.org Indiana AHEC Program 1110 W. Michigan Street Indianapolis, IN 46204 Jonathan Barclay: 317-‐278-‐6696 http://ahec.iupui.edu/ Indiana Department of Insurance State Health Insurance Assistance Program (SHIP) 714 W. 53rd Street Anderson, IN 46013 Cheryl St. Clair: 800-‐452-‐4800 [email protected] Indiana Immunization Coalition, Inc. 2344 Broadway St. Indianapolis, IN 46205 Sarah Strawbridge: 317-‐628-‐7116 [email protected] Product: Immunization-‐related educational material for providers and consumers

Indiana Rural Health Association 104 South 6th Street, Suite 202 Terre Haute, IN 47807 Tina Elliott: 812-‐478-‐3919 www.indianaruralhealth.org Product: IRHA’s projects, health information, and tobacco cessation materials Indiana State Department of Health – Division of HIV/STD/Viral Hepatitis 2 N. Meridian 6-‐C Indianapolis, IN 46204 Jeremy Roseberry: 317-‐233-‐7672 [email protected] Indiana State Department of Health – Medical Monitoring Project 2 N Meridian St, 6C Indianapolis, IN 46204 Jodi Tobias: 317-‐233-‐8602 [email protected] Product: Public health information for providers (HIV/STD/TB) Indiana Wesleyan University 6325 Digital Way, Suite 222 Indianapolis, IN Mark Montefiori: 317-‐966-‐5173 [email protected] Product: Bachelor program for RNs (RN to BSN) & Masters in Nursing MDWise 1099 N. Meridian St., Ste. 320 Indianapolis, IN Sherri Miles: 317-‐829-‐5532 www.mdwise.org Product: Medicaid managed care entity

MHIN 220 West Colfax Ave., Suite 300 South Bend, IN 46601 Hannah King: 574-‐968-‐1004 [email protected] Product: HIE and EHR Services, Integration Services Managed Health Services 1099 N. Meridian St., Suite 400 Indianapolis, IN 46204 Nancy Robinson: 877-‐647-‐4646 www.managedhealthservices.com McKesson Medical Karen Riley: (317) 797-‐6035 [email protected] MidMark Corporation 60 Vista Drive Versialles, OH 45380 Tony Dues: 800-‐643-‐8244 [email protected] www.midmark.com Product: Medical and Dental Equipment Physician Sales and Services 4345 SouthPoint Boulevard Jacksonville, FL 32216 John Lamb: 904-‐240-‐5660 [email protected] Performance Services 4670 Haven Point Blvd., Suite 200 Indianapolis, IN 46280 Jim Christie: 317-‐713-‐1750 [email protected] Product: Design Build/Guaranteed Energy Savings

SO IL & SW IN Respiratory Disease Program PO Box 3034 Terre Haute, IN 47803 Shelly Rigsby Stuthers: 812-‐232-‐9553 [email protected] Product: Black Lung benefits for coal miners with Occupational Lung Disease TEG Architects 903 Sprint Street Jeffersonville, IN 47130 Janet Heberle: 812-‐282-‐3700 [email protected] Product: Architecture, planning, engineering, interior design US Signal 201 Ionia Ave SW Grand Rapids, MI 49503 Kaitlin Hoines: 616-‐988-‐7189 [email protected] Virtual CHC 7215 Westshire Dr. Lansing, MI 48917 Mike Gleason: 517-‐827-‐0482 [email protected] Product: Managed service provider, Software as a Service (SAAS) Welch Allyn 4341 State Street Skaneateles Falls, NY 13153 Angie Montgomery: 800-‐535-‐6643 [email protected] Product: Diagnostic equipment XL Health/Care Improvement Plus Four Piedmont Center 3565 Piedmont Center, Suite 710 Atlanta, GA 30305 Melissa Wilson: 317-‐517-‐3656 [email protected]

Agenda at a Glance

Monday, October 15

7:30 am Registration and Exhibit Hall Open 8:00 am Breakfast 8:30 am – 9:00 am Welcome – Phil Morphew presentation 9:00 am – 9:15 am Sponsor Presentation – Andrew Dale, David Dale Designs 9:15 am – 10:15 am Opening Keynote – Dr. Tray Dunaway 10:15 am – 10:30 am Vendor/Networking Time 10:30 am – Noon Concurrent Sessions I

1. Are You Prepared? Emergency Preparedness Lessons Learned and Best Practices 2. Updates from the Office of Medicaid Policy & Planning 3. Next Generation of Healthcare in the World of ACOs and VBP 4. The CEO – Board of Directors Relationship: How to make it effective for your

organization 5. From Leadership to Legacy

Noon – 12:15 pm Vendor/Networking Time 12:15 pm Lunch 1:00 pm – 1:15 pm Keynote Sponsor Presentation – Julie Lancaster, McKesson Medical 1:15 pm – 2:15 pm Lunch Keynote – Lou Belch and Award for Crawford 2:15 pm – 2:30 pm Vendor/Networking Time 2:30 pm – 4:00 pm Concurrent Sessions II

1. Building Community One Volunteer at a Time 2. UDS Benchmarking Data Session 3. H.E.R.S for Her 4. Conducting an Executive Search for your Health Center 5. 340(b) Compliance

4:00 pm – 5:00 pm IPHCA Annual Business Meeting 4:00 pm – 5:00 pm Roundtable Discussions 5:00 pm Exhibit Hall Closed 5:00 pm End of First Day 5:00 pm – 7:00 pm Hosted Reception (there will be Karaoke!)

11:00 am – 4:00 pm IPHCA’s First Blood Drive!

You may sign up at the registration desk.

Tuesday, October 16

7:00 am – 7:45 am IPHCA BOD Meeting 7:30 am Registration and Exhibit Hall Open 8:00 am Breakfast 8:30 am – 9:00 am Keynote, Tom VanCoverden 9:00 am – 9:15 am Vendor/Networking Break 9:15 am – 10:45 am Concurrent Sessions I

1. OUTSIDE/IN Open Door's Journey Home 2. An Awesome Presentation by 3 Fabulous Dudes (Using Benchmarks to Evaluate Your

Health Center’s Financial Health) 3. Maximizing your MHS Pay for Performance (P4P) Settlement 4. Effective Succession Planning in Health Center Leadership 5. Avoiding Change Fatigue: Strategies for Change Management Part 1

10:45 am – 11:00 am Vendor/Networking Break 11:00 am – 12:30 pm Concurrent Sessions II

1. Hiring J-‐1 & H-‐1B Physicians: A survival guide 2. The Teaching Health Center Program: A New Tool for Clinician Recruitment 3. Cultural Sensitivity Part 1 4. 19 Program Requirements and the Board’s Role in Meeting Them 5. Avoiding Change Fatigue: Strategies for Change Management Part 2

12:30 pm – 12:45pm Vendor/Networking Time 12:45 pm Lunch 1:15 pm – 2:00 pm Keynote, Kenneth Munson, HHS Regional Director 2:00 pm – 2:15 pm Vendor/Networking Time 2:15 pm – 3:45 pm Concurrent Sessions III

1. Developing Alternatives to Fully-‐Insured Health Insurance Plans 2. Payer Mix and Patient Growth Forecasting 3. Cultural Sensitivity Part 2 4. Evaluating the Key Players in a Health Center: Board and CEO 5. Accountable Care Organizations: Roles and Risks for Health Centers

3:50 pm – 4:50 pm Awards Ceremony 4:50 pm Conference Ends

Keynote Sessions

You won’t need caffeine to jolt you awake after this highly motivational and inspirational session. M. Tray Dunaway, MD, FACS, CSP, was a 16-‐year “every-‐other-‐night-‐on-‐call” surgeon in a small South Carolina town. Initially his frustrations with the “business of medicine” led him to develop a documentation system that resulted in millions of dollars in increased revenues for client hospitals and medical practices by streamlining physician documentation and coding. In the process of teaching documentation improvement he discovered the real secret of success wasn’t merely in teaching new skill sets, but rather improving relationships between what he now describes as “the dots of healthcare.”

Dr. Tray’s unique and entertaining perspectives on business facets of the modern healthcare ecosystem rival any nightclub act in town, including Vegas! Understanding healthcare has been weakened through fragmentation this surgeon turned “dotsultant” developed his concept of Mutual Value Integration to improve communication and chemistry with other “dots” and to acknowledge the contribution to patient care that everyone in healthcare makes.

This award winning powerful physician speaker will share his secrets of success to connect in more meaningful, and profitable, ways with other “dots” with humor, honesty, and surprising insights from a physician’s perspective on the value of all the “dots of healthcare.” Objectives:

• Gain a broader perspective of the healthcare universe and the necessity of “connecting the dots of healthcare.”

• Understand the importance of the “languages of healthcare” to keep communication successful, particularly leadership communication.

• Finding win-‐win business opportunities to ensure great business chemistry between the “dots of healthcare.”

• Develop an appreciation of the different perspectives and contributions of all healthcare workers.

Louis M. Belch oversees the strategy and day-‐to-‐day operations for all health care clients of the Corydon Group. Lou has been a well-‐known fixture at the Indiana Statehouse since he was named legislative liaison for the Indiana Health Professions Bureau in 1989 under Governor Evan Bayh. In 1991 Lou left state government and began lobbying for the Indiana State Medical Association, one of Indiana’s most prominent health associations. Since 1997, Lou has been a contract lobbyist specializing in representing health-‐related clients in front of the Indiana General Assembly. Lou has one of the best track records of success of any governmental-‐affairs professional – having developed and maintained key relationships on both sides of the political aisle for over two decades. Lou has been IPHCA’s lobbyist for fourteen years. He will be presenting on the upcoming our future legislative goals, the upcoming budget session, and the state of our legislature. Lou will also be presenting Representative Crawford with a lifetime CHC supporter award.

Tom Van Coverden is the dynamic President and Chief Executive Officer of the National Association of Community Health Centers. In a 25+ year tenure with the association, he is credited with building a strong and effective organization which has become a powerful force – transforming the ideas of nonprofit community health providers into a compelling vision for the nation’s health care.

In the turbulence of a changing health world, his bold leadership and strategic focus have enabled health centers to meet challenge, strengthen resources, and move forward an aggressive agenda for growth and development. He is recognized as America’s most ardent spokesman and advocate for the health center model of care – believing passionately in its vast potential to expand health care access and improve the quality of life in America’s communities.

Tom will discuss the status of the Affordable Care Act and the future of Community Health Centers.

Kenneth Munson, serves as Regional Director (RD) of the Region V Office of the U.S. Department of Health and Human Services (HHS). Mr. Munson was appointed by HHS Secretary Kathleen Sebelius on October 4, 2011. Region V covers almost 20% of the U.S. population, and is composed of Illinois, Indiana, Michigan, Minnesota, Ohio and Wisconsin.

As Regional Director, Mr. Munson represents HHS Secretary Kathleen Sebelius in Region V. Mr. Munson plays a vital role in the Department’s continued work with states to implement the Affordable Care Act and acts as a representative of the Secretary in direct official dealings with State, local and Tribal government organizations, and other external partners in the Region. He establishes and maintains working relationships with Governors, Mayors, other key State, local and Tribal officials and community leaders, and seeks opportunities to build effective partnerships. Mr. Munson makes recommendations and advises HHS policy decisions based upon his keen understanding of human service and health care delivery systems.

MONDAY, OCTOBER 15

10:30 am – Noon Concurrent Sessions I

Are You Prepared? Emergency Preparedness Lessons Learned and Best Practices Join us for this panel discussion with your fellow health center CEOs; Lori Harris of Family Health Centers of Clark, Floyd, and Harrison Counties and Laura Pryor of Windrose Health Network. Both Lori and Mike have dealt with large emergencies at their centers—the tornadoes in Clark County in 2012 for Lori and her staff and flooding in 2011 for Mike and his staff. Both will discuss how they were prepared for an emergency, what worked and what didn’t, surprises they encountered, and the changes they’ve made since.

Updates from the Office of Medicaid Policy & Planning Join us for this presentation by Tim Guerrant, Myers & Stauffer, David Garner, OMPP, and representatives from Anthem, MHS, and MDWise. This session will focus on reconciliation/wrap payment process improvements made over the last year and a half. It will also cover PPS rates, including how they’re determined, encounter code review process, as well as the change of scope process.

Next Generation of Healthcare in the World of ACOs and VBP Join us for this presentation by Dr. Kayur Patel of Health Care Excel. Identifying ways to align physicians and quality directors is the leading edge on our success or failure to delivering the highest quality. As health care continues to change, the art of managing patients is being redefined. Clear vision and forward thinking are keys to successfully pilot ourselves through the tortuous pathways to maximum quality. Physicians need to understand the latest information on meeting the agenda of quality directors. Providers will continue to come under more and more scrutiny. Public measurements will validate our practices and the sophistication of those measures will continue to become more narrowly focused. We will all need to adapt to the changes on the medical horizon.

1. Practical strategies for value-‐based purchasing 2. Using accountable care principals for long-‐term clinical re-‐engineering 3. Refocus on performance and incentive-‐based reimbursement

The CEO – Board of Directors Relationship: How to make it effective for your organization Join us for this presentation by IPHCA Corporate Partner Tom Ruge, Lewis & Kappes. At the heart of any health center management and operations is the relationship between the CEO and the Governing Board. Open communications, clear lines of responsibility, the CEO’s role at board meetings and in recruitment of board members, and the board’s role in oversight all require a proper balance and mutual support. This seminar will address the following topics with the goal of improving CEO – Governing Board relationships for your health center.

1. Recruitment of a CEO 2. The CEO’s employment agreement 3. The CEO’s role in regular governing board meetings 4. The CEO’s role in recruiting members for governing board membership 5. The CEO and governing board’s respective roles in clinical operations

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Highlight

6. The CEO and governing board’s respective roles in human relations and other operations 7. How the CEO helps the governing board develop policies for the health center 8. Supervision and Discipline of the CEO 9. Dealing with the public 10. Proper use of the Executive Committee 11. Conflict resolution

From Leadership to Legacy What does success look like to a healthcare leader? Frequently leaders look to tangible signs of success such as position, pay, power, prestige, authority, perks, office, responsibility, recognition, or accomplishments. But do these tangible signs of success connect with a deeper sense of purpose, fulfillment or significance? Is there more? It is perfectly natural for many leaders to spend the first years of their career concerned with matters of “success”. After all, every leader wants to be successful. Then one day the leader begins to ponder the question “Is this it?” or “Is there any more to my career as a leader?” The question behind this question may reveal something like “What will I have to show for my life’s work?” or “What difference will my life’s work make?”

Every leader should be concerned with the legacy they are creating in action as it impacts countless lives including those of employees, patients and the community at large. This session will: 1) explore common leadership distinctions and their impact on work satisfaction and career performance 2) help leaders gain a better understanding of what a leader’s legacy is, and why their legacy matters, and 3) develop a bridge of learning to help leaders successfully transition from leadership to legacy.

2:30 pm – 4:00 pm Concurrent Sessions II

Building Community One Volunteer at a Time Join us for this panel discussion with your fellow health center CEOs; Dr. James Nelson Gingerich of Maple City Health Care Center and Nora Nixon of Tulip Tree Health Services of Gibson County. The session will focus on the volunteer programs at each center that enable their patients to volunteer at local organizations in exchange for services.

UDS Benchmarking Data Session Join us for this presentation by IPHCA Corporate Partner, Alan Parks, Blue and Company, and Mark Vonderheit, IPHCA. IPHCA and Blue and Co. are collaborating on a health center benchmarking data project utilizing the UDS reports and other financial information, including financial statements and supporting schedules. This session will review reporting and utilization data from the UDS reports that will identify trends and target areas for health center’s operational effectiveness.

H.E.R.S for Her Join us for this presentation by fellow health centers leaders Bambi McQuade-‐Jones and Todd Jones of Boone County Community Clinic. In this session they will be sharing their innovative program which aims to help Boone County women between the ages of 14 and 44 with the least amount of resources and greatest healthcare needs to improve their health and happiness trajectories by providing a wide range

of health care, wellness, and support services. The voluntary program gives women access to integrated health care visits, education, support groups, and free access to the local YMCA. Bambi and Todd will share the details of their program, the impact on their patients, and lessons learned.

Conducting an Executive Search for your Health Center – Stuart Myers, The Myers Group 340(b) Compliance Join us for this presentation by Michael Earls, CPA of BKD, LLP. Since the inception of the 340(b) drug purchasing program in the 1990s, program compliance has been the responsibility of participating organizations with relatively little oversight. It appears those days are quickly coming to an end. The program’s exponential expansion in recent months has caused many stakeholders and legislators to look more closely at compliance within the program. Participants need to be aware of the current regulatory environment within 340(b) and assure compliance with the fundamentals of the program.

Learning Objectives: 1. Review Health Resources and Services Administration (HRSA) and the Office of Pharmacy

Affairs (OPA) plans to oversee compliance 2. Create checklist of potential exposure items within your own organization related to the

340(b) program

TUESDAY, OCTOBER 16

9:15 am – 10:45 am Concurrent Sessions I

OUTSIDE/IN Open Door's Journey Home Join us for this presentation by fellow health center CEO Toni Estep, Open Door Health Services and J. Andrew Dale, Principal of David Dale Designs, LLC. The session will focus on how Open Door integrated the "green" features into their new building along with other unique added features, such as the kiosks making customer service a top priority, and how the inclusion of art and other inspirational features.

An Awesome Presentation by 3 Fabulous Dudes (Using Benchmarks to Evaluate Your Health Center’s Financial Health) Join us for this interactive, round-‐table session hosted by Mark Vonderheit, IPHCA, Scott Rollett, Windrose Health Network, and Larry Flick, HealthNet. Finding productivity and staff ration information specific to health centers can be quite difficult. In this session attendees with compare their staff FTEs and rations and discuss benchmarks of support staff ratios and productivity.

Maximizing your MHS Pay for Performance (P4P) Settlement Join us for this session presented by John Yates, Dr. Engleberg, and Dr. Baker, MHS, which will focus on ways providers can improve their HEDIS scores, thus, resulting in enhanced bonus payments. Attendees will learn:

o The fundamentals of the MHS P4P Program § Periodic reporting-‐Scorecards § Patients in need of services § Fax back process

o Accomplishing the administrative targets § Bright Futures Program

o On-‐going field support/on-‐site training sessions o Correct CPT-‐IV procedure coding to capture well visits o The opportunistic visit o Member outreach resources o Increased funding through the Model 1 Lite contract mode o P4P Quick Reference Guide

Effective Succession Planning in Health Center Leadership Join us for this presentation by Adam Falcone, Feldsman Tucker Leifer Fiddell. The need to replace a health center’s CEO can occur suddenly and without warning as well as with several months or even years of notice. Either way, finding qualified personnel requires training and nurturing, preferably while the current CEO occupies the position. This session addresses how a health center Board of Directors can develop and establish an effective succession plan, including a discussion of its key elements and an appropriate timeline for implementation. Participants will examine some of the difficult issues faced by the health center, the Board, the incumbent CEO and the designated successor in putting the succession plan into place and transitioning to new management, and will explore strategies to overcome the practical and legal obstacles to a smooth and successful transition.

Avoiding Change Fatigue: Strategies for Change Management Part 1 Join us for this presentation by Carmen Lamar of Integrated Work Strategies. As PCAs and health centers move forward on multiple fronts in quality improvement and initiatives for PCMH and HIT, the impact on people, processes, and systems can be overwhelming. For some people, change is exhilarating. For others, it can be debilitating. This session will focus on the organizational point of view, introducing a framework for planning, communicating, engaging others, overcoming barriers, and addressing resistance. Interactive group exercises will help participants examine how each component in the framework works to focus, align and mobilize staff around a change effort.

11:00 am – 12:30 pm Concurrent Sessions II

Hiring J-‐1 & H-‐1B Physicians: A survival guide Join us for this presentation by Michael Kim of Hall Render. Attendees will develop a clear understanding of the hiring process for J-‐1 and H-‐1B physicians, specifically the responsibilities of sites. Will learn what needs to be in the J-‐1 and H-‐1B employment agreement, including agreement samples. Michael will lay out green card guidelines and expectations on the end of the employer. He will also cover what needs to be included in the LCA/Public Inspection File, as well as who has access to it and where it needs to be housed. A checklist will be passed out to attendees. Updates to the program will also be covered.

The Teaching Health Center Program: A New Tool for Clinician Recruitment Join us for this presentation by Adam Falcone, Feldsman Tucker Leifer Liddell. Due to the anticipated shortage of primary care clinicians over the next decade, recruitment and retention of clinicians will continue to be one of the key workforce issues for health centers. In the past, one strategy for recruiting clinicians has been to ensure that medical training includes a rotation at health centers. Going one step further, HRSA’s new Teaching Health Center (THC) grant program would permit a health center, or consortium of other community providers working with a health center, to sponsor a primary care residency program. This session provides an overview of the THC program, details eligibility requirements and the scope of grant awards, and evaluates opportunities and challenges for a health center considering the formation of a THC.

Cultural Sensitivity Part 1 Join us for this two-‐part presentation by the Indiana Minority Health Coalition. This session will raise the awareness and the need for cultural competence, define and explain cultural competency, and provide participants with an interdisciplinary learning experience.

19 Program Requirements and the Board’s Role in Meeting Them Join us for this session presented by Iris Sewell, The Sewell Group. HRSA’s standards for compliance with its Program Expectations include specific standards for the governance functions of a federally qualified health center. While these standards are required for FQHCs, they are also good governance practices for most health center Boards. This session will focus on the HRSA Program Requirements for the governing boards including best and bad practices with respect to the Program Requirements.

Avoiding Change Fatigue: Strategies for Change Management Part 2 Join us for this presentation by Carmen Lamar of Integrated Work Strategies. As PCAs and health centers move forward on multiple fronts in quality improvement and initiatives for PCMH and HIT, the impact on people, processes, and systems can be overwhelming. For some people, change is exhilarating. For others, it can be debilitating. This session will focus on energizing leaders and motivating staff in an environment of uncertainty. Building upon the discussion of resistance in the first session, participants will learn how individuals respond to change and why so many people are incapacitated by an increasingly unpredictable future while others are driven to thrive and grow. Attendees will practice tools to strengthen their response to change, build resilience and agility, and support colleagues mired in the process.

2:15 pm – 3:45 pm Concurrent Sessions III

Developing Alternatives to Fully-‐Insured Health Insurance Plans Join us for this presentation by Thomas Weartz, Sterling Insurance Group, which will look at different ways that non-‐hospital ran CHCs can reduce their insurance costs. Tom will relate his recent experience with fellow CHC, Windrose Health Network, to provide examples of alternatives.

Payer Mix and Patient Growth Forecasting Join us for this presentation by Dan Woodman of Capital Link. The Affordable Care Act has launched the health care delivery system onto a challenging and exciting new path. A major part of this transformation will be the expansion of Medicaid eligibility and the creation of new health insurance exchanges. Although these developments will provide coverage for millions of Americans, it isn’t easy to predict how many will take advantage of health centers. It is imperative to plan for the changes to come; but translating new regulations into prospective new patient visits can be difficult. Session presenters will discuss tools to help estimate future Medicaid eligibility in your service area and the impact these sweeping reforms will have on your business model.

Cultural Sensitivity Part 2 Join us for this two-‐part presentation by the Indiana Minority Health Coalition. This session will provide participants with an interdisciplinary learning experience and is designed to increase participant knowledge and enhance current skill level to provide care to diverse individuals, communities, and groups. This session will include interactive scenarios to work through to help attendees understand the need for cultural competency.

Evaluating the Key Players in a Health Center: Board and CEO Join us for this session presented by Iris Sewell, The Sewell Group. The Board’s perception of the CEO’s strengths, limitations, and overall performance fosters the growth and development of the Chief Executive Officer and the organization. This session will address the Board’s role in the assessment of the CEO including: annual performance goals, core competencies, leadership qualities, accomplishments and challenges. This interactive session will include role playing as well as discussion of frequently asked questions.

Accountable Care Organizations: Roles and Risks for Health Centers Join us for this presentation by Adam Falcone, Feldsman Tucker Leifer Liddell. Accountable Care Organizations (ACOs) offer the potential to change health care delivery and payment models by rewarding providers based on quality and value — in pursuit of the triple aim of better health, better patient experience, and cost effectiveness. To that end, Medicare has introduced three different ACO models, each of which treats FQHCs somewhat differently. At the same time, a number of States have requested approval from the federal government to integrate ACOs within their Medicaid programs. This session describes “accountable care” business models from full risk to shared savings, explores the differences between the Medicare ACO models, and identifies potential roles for health centers in accountable care systems.

CONFERENCE NOTES

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Documents

2 IPHCA Annual Conference Day of Brochure · Thank you to our Bronze Sponsors! ! ! Our Choice For Better Healthcare.)PPTJFS )FBMUIXJTF t )FBMUIZ *OEJBOB 1MBO mhsindiana.com!!