ANNUALCONFERENCE

2012

September 10-12, 2012Hyatt Regency Hill Country

San Antonio, Texas

sEssiON TAkEAwAys

The Business of InnovationSpeaker: Terry Jones, Founder of Travelocity.com

Developing Innovative Offerings in a Large Company:» Develop a self-service business model in light of strong

intermediaries/distribution » What is competition doing? » What are the prevailing practices? » What are the crucial disciplines and infrastructure for an effective self-service platform? » It has happened in every industry….learn models.

» Self-Service Strategies and Costs vs Existing Model » What are costs now? What do you pay in commission?

» Data mining » Teradata » Interactions » Your product is not very frequent

» Build digital relationships » Methodologies of driving people to websites/search engines » SEO/SEM/Banners/Physical ads…multi-channel

» Economies/Costs of e-commerce models

» Lessons learned in developing self-service platforms » Address failures in the innovation process

Executing Imagination: Turning Creative Fire into Real Results Speaker: Josh Linkner, NY Times Bestselling Author

» Creativity has become your most important skill to win in today’s competitive landscape.

» Despite myths, creativity is a learned skill that we can all develop.

» Building a culture that empowers creativity is critically important for leaders today. It is a natural resource that can drive enormous value when tapped.

Current and Future Pathways for U.S. Energy PolicySpeaker: Timothy K. Webster

» Fuel economy standards are being ratcheted up to reduce domestic greenhouse gas emissions from both cars and trucks.

» Significant increases in domestic natural gas production are driving the increased use of natural gas for energy production, but petroleum is still the king of the road.

» The push for renewable fuels and alternative fuel vehicles is strong, but is tempered by demand and other constraints.

» Multiple layers of federal and state regulation are creating an increasingly complicated regulatory landscape for vehicle and engine manufacturers.

» The election may significantly alter the executive branch’s approach to environmental regulation, but don’t expect Congress to make dramatic changes.

Fleet Safety…Benchmarking, Collaboration and Best Practices: Saving Lives, Reducing Injuries, Collisions, and CostsSpeaker: Jack Hanley, Network of Employers for Traffic Safety

» Make road safety part of a company’s safety culture.

» It’s important to have top-down and bottom-up support for road safety.

» Resource road safety the same way you resource safety in a plant, lab, warehouse or office.

» Engage all employees in road safety.

» The business case for road safety is compelling.

» Road safety is not a competitive advantage » Collaboration is key; » Copy what others do well.

» Policies must be clear, well-communicated, supported by management, and enforced.

Waking the Economy Up from a Bad DreamSpeaker: Dr. Gene Stanaland, “Will Rogers of Economics”

» We now have a better understanding of the limits of Presidential power.

» Subprime home loans brought the U.S. economy to the brink of collapse.

» The makeup and workings of the Federal Reserve Board are subject to greater scrutiny.

Automotive Outlook: Back from the Brink, Now for the Golden AgeSpeaker: John McElroy, Autoline Detroit

» The U.S. market is headed back to 16 million units a year, maybe as soon as next year.

» Shale oil, gas, and bio-fuels are game changers.

» EV sales are nowhere near what car companies need them to be.

» Autonomous cars (cars that can drive themselves) will be here far sooner than anyone expected.

» Unless the auto industry can attract young people to buy cars, the industry faces a long-term threat.

Natural Gas Vehicles: An American Energy, Economic, and Environmental AnswerSpeaker: Norman Herrera, Chesapeake Energy Coorporation

» Natural Gas Vehicles Are Clean: Compressed natural gas is an environmentally friendly fuel that can

reduce carbon dioxide (CO2) emissions up to 30% and toxic pollutants up to 90%. As new Environmental Protection Agency standards are moving toward emission requirements for fleet vehicles, a cleaner-burning fuel than gasoline or diesel, natural gas can help meet these new demands. In addition, gasoline vehicles, evaporative and fueling emissions account for a significant portion of the emissions associated with operation. NGVs, on the other hand, produce little or no evaporative emissions during fueling and use.

» Natural Gas is Abundant New natural gas reserves are being discovered in North America each year,

resulting in increases in supply. Current estimates say the U.S. has enough natural gas to last for more than 100 years. Shale gas is projected to drive a 50% increase in U.S. natural gas production. North America has more natural gas reserves than Saudi Arabia has oil. Natural gas resources in North America are 2.6 times greater than petroleum resources.

» Natural Gas is Affordable The process of producing natural gas and compressing it for transportation

is more energy efficient than other alternative fuels. When compared to the market price of gasoline and diesel, natural gas prices have remained more stable over the past several years. Natural gas currently costs from $1.50–$2.00 less per gasoline gallon equivalent (GGE). On a cost-per-mile basis, compressed natural gas fleet operators are seeing upwards of $0.04-$0.09 life-cycle savings. In the U.S., these savings are exercised with about 50 different manufacturers producing 100 models of light-, medium-, and heavy-duty vehicles and engines.

» Natural Gas is American Although the U.S. controls 4% of the world’s oil reserves, it consumes

25% of total oil production. Global oil demand is skyrocketing, with 60% growth predicted by 2020. Unlike oil, America has no need to import natural gas, as we have all we need in our own country. In addition, American natural gas producers control all of the reserves needed for transportation.

Protecting Our American DreamSpeaker: Tamara Darvish, DARCARS Automotive Group

» Franchised Auto Dealers are the ultimate example of Capitalism and the American Dream

» Our collective “value” increases exponentially when we partner, collaborate, and collectively engage in our communities.

» Auto Dealers will continue to play a vital role for any manufacturer to thrive.

» Let’s be our own architect of our future so that we may define our role rather than allow image to define us.

» Citizen activism and service are powerful agents that can improve our industry, our communities, and our nation.

ThANk yOU TO OUR spONsORs

DIAMOND

PLATINUM

Manheim

GOLD

» AmeriFleet Transportation, Inc.» BMW of North America, LLC

» Volvo Cars of North America, LLC

SILVER

» The CEI Group» Fleet Response » GE Capital Fleet Services

» PARS, Inc.» SCT Fleet Solutions» Signature Graphics, Inc.

BRONZE

» ADESA» Adrian Steel Company» American Traffic Solutions, Inc.» Auto Driveaway» BBL Fleet» CCM (Corporate Claims Management, Inc.) » Emkay, Inc.» Fleet Lease Disposal, Inc.» Fleet Street Remarketing, LLC » Hourglass Management Corporation » Hyundai Motor America

» Leggett & Platt» Merchants Leasing» Mercury Associates» Mike Albert Fleet Solutions» Napleton Fleet Group» National Auto Auction Association (NAAA)» Rent A Toll, LTD» Southfield Chrysler, Jeep and Ram» Transport Solutions of America» Union Leasing, Inc.

sAvE ThE DATE FOR 2013WEDNESDAy, SEPT. 11 – FRIDAy, SEPT. 13, 2013

THE WESTIN KIERLAND RESORT

SCOTTSDALE, ARIZONA