Sus ta in .Ability.

2012 Honeywell Users Group Asia Pacific

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Intuition™ Executive: People, Process & Technology David Dickson

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"The Information Revolution is underway.

But it’s not happening where information scientists, information executives, & the

information industry are looking for it.

It is not a revolution in technology, machinery, software, or speed.

It is a revolution in CONCEPTS"

Peter Drucker. Forbes ASAP, August 24 1998

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Integrating EPCs to Industry O&Ms Integration of life-cycle data for O&G production facilities – the interoperability challenge

EPC or Drilling

As Built Construction

System

Equipment Configuration

Operating Procedures

Maintenance Procedures

Financial Asset Registry Equipment Configuration

Field Procedures & Control Systems

Equipment Configuration & Constraints

Operations MES-OPM-ORM

Equipment Configuration & Constraints

Engineering Master Data

Equipment Specification, Configuration & Capabilities

CMMS

Equipment Configuration & Maintenance Procedures

OEM PDM

Manufacturer Product Data

System

Engineering

Owner/Operator Systems

Registry of Assets

Registry of Products

Register of Structures

CMS Equipment Conditions

Business ERP-ERM-BI

KPIs, Orders, Inventory, Performance

Understand People, Process & Technology to maximise Interoperability

Engineering Data Operations & Maintenance Data

PDLM needs to be considered in the context of an order of magnitude in change of assets over the development phases into full production e.g. 10000 to 300000

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Our Customers’ Challenges

Starved for INFORMATION Drowning in DATA

Increasingly Complex Operations

Skilled Resource Shortage

Managing the Bottom Line Managing Compliance

Market Variability & Speed of Change

Faster, Better Decisions

Data Access, Information Management, Workflows

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The Needle in the Numerical Haystack.

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1990s & 2000s

Analyse Dashboards & KPIs

Increasing number

of dashboards, software

1990: typical plants are using 30+ info systems to manage

business & process performance

1980s & 1990s

Visualise & Report

Creating reports from the vast amount of data

1980: Advanced Process Control fully emerges

1970s & 1980s

Measure Early Automation

Increasing data collection and storage

1975: Honeywell introduced one of the first DCSs – the

TDC 2000

Evolution of Industrial Data

CHALLENGE: So much data & so

many reports! What is important?

CHALLENGE: What can I optimize?

CHALLENGE: What do we do with

all this data?

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ACTION - The FUTURE of Industrial Data

2010s & Beyond

Action Age

Analytics – Anticipating, Collaborating, Taking

Action

2000: Data is increasing at a rate of 200%, doubling ever year

CHALLENGE: What will happen and what actions can we

take? 2000’s 0’s

SharePoint & Office• Task lists• eMail• Notification• Documents

Step

Semantic Model Service

• Asset Tracker

Step

PTW

Step

LAA

Step

Step

Other Systems• Scheduling• CMMS• OpsProd Model• HR System

MES Framework Services

• e.g. WST Validation & Approval

Action

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What if Customers Could?

Capture knowledge & share information and best practices for smarter, more agile decisions

Predict problems & identify opportunities in time to act on them

Drive performance with workflows to ensure knowledge is acted on

NOW YOU CAN

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Look for intelligence and judgment and, most critically, a capacity to anticipate, to see around corners.

- Colin Powell

Pred opp the

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- Henry Ford

Coming together is a beginning; keeping together is progress; working together is success.

Cap info for

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Vision without action is a daydream. Action without vision is a nightmare.

- Japanese Proverb

Dri wo is a

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The Immediate Challenges & Context Are we getting

maximum throughput?

Are we on track to meet our weekly

production targets?

What can I improve? What

needs to change?

How do our production figures look

against budget? Where can we improve financial performance,

quickly?

Processes

People

Technology

•The key to understanding the transformation problems at hand is to support clear Definition of the primary dimensions of the scope •People •Process •Technology

•The Challenges •Regulatory & Environmental Constraints •Resource Constraints •Data Deluge •The need to adopt new technologies

• In addition are the classic challenges to justify & confront a Business Improvement or Transformation Project

Operations Supervisor

GM Operations Field or Plant Manager

Chief Financial Officer

Chief Executive Officer

12 | CSG Business Transformation | 4 October 2012

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Intuition Executive NOW YOU CAN

Measures Connectivity & Federation

to any data source (including DCS, historians, applications, and MES systems)

Contextualises Models &

Blended Information

with tools to describe how the data from different data sources relates to each other, integrating and relating data on the fly

Analyses Calculations, Active

Monitoring & Reporting

through its calculation and event engine and triggers the right actions in the right circumstances

Presents Visualization & Analytics

the information in a Microsoft® SharePoint® portal using graphics, trends, tree maps and lists

Intuition Executive is software for enterprise-wide information integration and real-time visualization. It moves beyond simple data access and display to providing context.

Acts Orchestrated Workflow

Importantly, we don’t leave the client with shelf-ware, but enable best practices, knowledge & procedures to be automated drive toward Operational Excellence

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OPC/OPC UA/Web Services/RSS

OPC HA server and Semantic DB hosting multiple data model standards: OPC UA, ProdML, ISA-95, MIMOSA, PPDMA, etc

MS Workflow

SharePoint Portal XAML standard GUI

SOA enabled Matrikon analytical services Process Monitor, Calculation Engine, Alarm Manager, etc

SERV

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Clos

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Stan

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Ops EVP Operations Super CIO CEO

Measure

Analyse

Orchestrate

Present

$ Operational Excellence

Contextualise

Empowering People through Process & Technology

Wel

l Per

form

ance

Mon

itor

Closing the Implementation Gap

Capa

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& D

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Mob

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$Benefits

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Discover | Measure | Analyse | Improve | Architect | Commit Define

Orchestrate business processes spanning multiple applicationsOrchestrate

Present and collaborate across functions and COEPresent

Analysis engine delivering complex calculations and event processing & generate analysis in Reports

Analyze

Measure your business by capturing data, events, and documentationMeasure

Contextualize your business by scalable & flexible data modellingContextualize

COTS ICT

Infrastructure

Consulting method and technology are applied on existing or improved IT Landscape

Industry Framework Industry Consulting method

Process Engineering to support Continuous Process Improvement

Maturity & Impact Assessment

•Technology deployment for transformation & improvement initiatives •Process-aware, execution, measurement, control, & integration

Context – Define People Process & Technology

BT COE [Centre of Excellence] enabled by Honeywell Industry Vertical Consulting Practice

Honeywell Technology Landscape

Supported by Intuition™ Executive’s layered services: •Present •Orchestrate •Analyze •Contextualize •Measure

Data-sources Documents &

Content

DEFINE

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XDISCOVER MEASURE ANALYSE ARCHITECTIMPROVE COMMIT

Demand Planning & Forecasting

Supply and Demand Planning

Inventory Forecast

Production Management

Yield & Loss Accounting

Process Safety Management

Production Execution

Enivronmenta l Compl iance

Inventory Management

Transportation

Supply Network Planning

Order Fulfillment

Contract Process ing

Sales Order Process ing

Del ivery Process ing

Bi l l ing

Dis tribution Planning

Safety Stock Planning

Trading

Risk ManagementCustody Transfer Meter Readings

Quanti ty Convers ions Tools

Compla int Process ing

Business Performance

Production Planning

Production & Capaci ty Planning

Bulk Transportation Planning

Transportation Execution

Bulk Schedul ing

Pipel ine Management

Pipel ine Operations

Terminal Management

Terminal Automation

Inventory Va luation Update and

Management

Production Schedul ing

Opportunity Eva luation

Plan Performance

Price Forecast

Inventory Reconci l iation

Custody TransferManagement

Hydrocarbon Quanti ty Convers ion

Energy Monitoring

On-Line Optimization

Operations Management

Process Engineering

Quality Management

Qual i ty Control

Qual i ty Noti fications

Qual i ty Certi fi cates

Operations Reporting

Incident Management

Operations Risk Management

Operations Performance

EH&S ManagementAdvanced Process

Control

EnterpriseAsset

Management

Finance, Personnel, and

Relationship Management

Asset Management

Preventive & Predictive

Maintenance

Work Order Management

Facility Management

Physical Security

Access Control

Cyber Security

Emergency Response

Integration Framework, Mobility Solutions, Anayltics Layer, Master Data Management, Document Management

Management of Change

Mechanica l Integri ty

Shut down / Turnaround

Management

Rotables Management

Rel iabi l i ty Centered Maintenance

Asset Diagnostics

Contracted Services Management

Service parts & Inventory

Management

Operations Tra ining

Operations Staffing, Tra ining & Labor

Mgmt

HazopCompl iance For

Products

Emiss ions Data Capture

Test Equipment Management

Qual i ty Audit Management

Shared Services

Laboratory System

Qual i ty Planning

Qual i ty Inspection Process ing

Work Clearance Management

CRM

Financia ls

Personnel Management

ProcurementTechnica l Asset

Management

Safety Instrumented Systems

Regulatory Control and Measurement

Procedura l Operations

His torian

Offs i tes Management

Product Blending

Supply Chain Management Manufacturing Planning and Execution Production Support

Monitoring & Fol low Up

Field Operator Ass is t

Process Des ign & Optimization

Work Instructions & Procedures

Manage Operating Envelope

Alarm ManagementRecycl ing

Adminstration

5554

4654

5351

5351

5653

5254

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4650

5352

5547

4648

5247

5453

5454

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5449

4748

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5250

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0 50 100 150 200

Supply Planning Scheduling

Operations FunctionsOff-sites Operations

MaintenanceLaboratory

Offline Plant Optimization/SimulationProduction Accounting

Safety, Health, Environmental, and FireEngineering and Technical Systems

Performance Monitoring Control & Instrumentation

Advanced Control and OptimizationInformation Systems

Practices and ArchitectureOrganization & Business

Business IncentivesBusiness Process Efficiency

Knowledge base

Continuous Process Improvement

Continuous Measurement & Control & Technology Leadership

WebParts Libraries

Intuition Federator Server

IIS

Intuition Services(Including Model & Security)

Matrikon OPC UA Wrapper “A”

DCR - Intuition Portal Server

SharePoint

Intuition SharePoint Feature

IIS

Intuition Calculation Server

Intuition Stream Processor (StreamInsight / CEP)

Intuition Virtual Calculation Service

Port 21380

TCP/IP (WCF, Port 80)

Intuition Event Notifier

SharePoint

OPC UA (Port 21380)

OPC UA

OPC UA (Port 21380)

Client(s)

Web Browser (MS Internet Explorer 7 or 8)

HTTP (Port 80)

IEH (Alarm Manager) Collector Service

IEH (Alarm Manager) Archive

Service

TCP/IP Port xxxx

TCP/IP (WCF Port 8731)

TCP/IP (WCF Port 8000,OPC UA Port 16234)

TCP/IP (WCF, Port 16234)

TCP/IP(WCF, Port 80)

Industry Vertical FRM

Deliver

Scalable

Process Repository

Standards

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DELIVER

2

X BASELINE DESIGN MODEL BUILD INTEGRATE TRANSFORM ACCEPT

3

REALISE

TUNE EMBRACE SERVICE VERIFY

PROSPER

4

X EVALUATE EXTEND EVOLVE ADVANCE S

•We need a Full Lifecycle Method to understand & Deliver & Sustain

DEFINE

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DISCOVER MEASURE ANALYSE ARCHITECT IMPROVE COMMIT

How do we understand People Process & Technology

Processes

People

Technology

And Critically - we need to Define the Problem!

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• Transformation Objectives • Industry Standards • Sustainability • Customer Specific • Factor-based Maturity Assessment

• Industry Vertical Maturity Assessment • Inventorise Business Processes identified for Analyse Stage •Maturity Gap Analysis

• Impact assessment: Objectives vs Maturity

• Prioritise Business Processes •Business Process workshops & As-Is Process Maps •Business Architecture

• 6σ: SIPOC, Improvement Wheel & FMEA (as required) • Lean tools (as required) • To-Be Business Process Maps • Process Gap Analysis

• Final Architectural Package: • System Architecture and guidelines • incl. process, function, information, data & technology

• Programme Roadmap (and POC definition as required) • Charter, Scope, Governance, Cost Benefits Analysis • Project Acceptance Criteria

• BT Business Case & Benefits estimate •BT Project Board review and approval of BT Project plans, budgets and conditions for

commencement

DEFINE

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DISCOVER MEASURE ANALYSE ARCHITECT IMPROVE COMMIT

IX Transformation - How do we understand people process & technology

Processes

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Processes We need a Framework to describe the Business

Orchestrate business processes spanning multiple applicationsOrchestrate

Present and collaborate across functions and COEPresent

Analysis engine delivering complex calculations and event processing & generate analysis in Reports

Analyze

Measure your business by capturing data, events, and documentationMeasure

Contextualize your business by scalable & flexible data modellingContextualize

Motivation (Why) Time (When) People (Who) Function (How) Network (Where) Data (What)

Motivation Reasons Timing Periods Organisation Groups

Process Transformations

Network Nodes Inventory Sets

Concerned with translation of Business goals and

strategies into specific business targets/metrics for

perspective of the BT programme

Concerned with the timing of Business

activities and sequence of events to achieve

these timings

Concerned with the geographical distribution

of the client activities and the necessary ICT

infrastructure

Concerned with describingthe process of translating the

client's mission intosuccessively more detailed

definitions of its operations

Concerned with addressing the understanding of, and dealing with, the client’s

business data.

Concerned with describing who is

involved in the business and in the introduction of new

technology.

KPIs, Scorecards, Operating Principles

Tasks, SOPs, Alerts and Events

Role-based views & HMI Architecture

Workflow and PPIBPEL, WF

Integration ArchitectureTechnolology Standards,

Systems, connectivity standards

ModelUML, Semantic format

Analyze Analyze Present Orchestrate Measure Contextualize IX Service Layer Analyze Analyze Present Orchestrate Measure Contextualize

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Look for intelligence and judgment and, most critically, a capacity to anticipate, to see around corners. - Colin Powell

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Anticipate.

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- Henry Ford

Coming together is a beginning; keeping together is progress; working together is success.

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Capture Expert Knowledge • Identify opportunities and avoid

problems that previously passed unnoticed

– Avoid significant environmental or safety infractions

• Capture the knowledge of your experts with collaborative tools

– Training junior staff or for when experts are unavailable

• Improve personnel productivity – Searchable information resides in

document libraries, wikis

• Tools for the end-user to collaborate with other peers and experts

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Trend - Embracing Collaboration.

Good morning Steve,

I’m still having issues with catalyst activity in reactor 2. The KPIs show 79% efficiency yields despite cutting back to

92% of target rates and running the inspection procedure. Should I move up

the maintenance work? What do you think? – Jack

Good afternoon Kevin – Yes, I see what you’re seeing. Something similar happened at the Lytton refinery last year. Changing the

regeneration procedures and flash drum temperature constraints

helped a lot. Here, take a look at these before and after conditions.

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Vision without action is a daydream. Action without vision is a nightmare. - Japanese Proverb

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ACT…

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Technology Enabling Business Transformation

Workflow Orchestrate

SharePoint Portal, Presentation Webparts, KPI Dashboards Present

Intuition Stream Processor, Intuition Virtual Calculation Service, Intuition Event Notifier , Intuition Analysis Service, SSRS

Analyze

OPC UA/Semantic Data Sources/Web Services/OData/RSS/ADO.Net Measure your business process by capturing information (data, events etc.)

Measure

Semantic DB hosting multiple ontology/hierarchy. Support multiple industry standards

Contextualize

DEFINE

1

X

DELIVER

2 3

REALISE

X

PROSPER

4

XSContinuous Improvement

Measure & Control

Operational Excellence

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Finding the Needle.

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collaborate. act. anticipate.

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collaborate. act. anticipate. Operational Excellence.