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INSIDE!  EDUCATION+ KEYNOTES+ EXHIBITORLISTINGS+ FLOORPLAN+ SCHEDULE+ NETWORKING+

2012 IncentiveWorks Showguide

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The Complete 2012 IncentiveWorks Showguide

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I N S I D E ! � E D U C AT I O N + K E Y N O T E S + E X H I B I T O R � L I S T I N G S + F L O O R P L A N + S C H E D U L E + N E T W O R K I N G +

01.Cover_iw.indd 1 7/12/12 5:16:58 PM

Finally a Search Enginefor Meeting Deals that puts me in control!Deals you can use in 3 seconds or less!

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to search individual hotel web sites or comb through lists of unrelated deals. I need toknow what deals are available and I need

to know now!

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Drop by our Booth at the top of theescalators to learn more or registerat www.saveonmeetings.com

Save on Meetings -Your partner in sourcing value!

Calling All SuppliersRegister to join our community of deal suppliers.Publishing a deal will take less than 10 minutesand you will reach thousands of meeting andevent planners as well as business professionals.

Register for yourFree Deal Offer atwww.saveonmeetings.com

Powered by

Introducing...

August 21-22, 2012

106-107.Save On.indd 2 7/12/12 3:57:55 PM

Finally a Search Enginefor Meeting Deals that puts me in control!Deals you can use in 3 seconds or less!

When I have to find a venuethat meets my budget, I don’t have time

to search individual hotel web sites or comb through lists of unrelated deals. I need toknow what deals are available and I need

to know now!

This exciting new websiteand app will allow me to search

100’s of suppliers from across Canada offering every type of meeting

package. And I’ll find products and services that I need to make my

meeting or event a real success and at a price that fits our budget.

With Save on Meetingsit’s going to be easy.

I simply profile my requirements once by date,location, price and facility or product type and only

receive deals that I can use.

Notifications will be sent to me onlywhen “My Deals” hit the market.

Drop by our Booth at the top of theescalators to learn more or registerat www.saveonmeetings.com

Save on Meetings -Your partner in sourcing value!

Calling All SuppliersRegister to join our community of deal suppliers.Publishing a deal will take less than 10 minutesand you will reach thousands of meeting andevent planners as well as business professionals.

Register for yourFree Deal Offer atwww.saveonmeetings.com

Powered by

Introducing...

August 21-22, 2012

106-107.Save On.indd 3 7/12/12 3:57:55 PM

004.Porter.indd 4 7/12/12 3:59:44 PM

5M E E T I N G S C A N A D A . C O M / I N C E N T I V E W O R K S

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GENERAL INFORMATIONCLOSING PARTY INFOSeaside Soiree

LETTER FROM THE GENERAL MANAGER Do you feel connected to your industry?

SHOW INFOHours, Location, Travel information and more!

REGISTRATION PRICING

THE PLANNERYour guide to IW 2012 and events surrounding it

M+IT 2012 HALL OF FAME PRESENTATIONSSee who the winners are, LIVE

TOP 10 REASONS TO ATTEND IW

OUR SPONSORS MAKE OUR SHOW SPARKLE!

HOSTED BUYERS PROGRAM

MPI FOUNDATIONCANADA ROCKS

THE 2012 TEAM

ROBIN PAISLEY | General Manager [email protected]

SONJA CHILCOTT | [email protected]

CHRISTINE OTSUKA | Conference Editor416.442.5600 [email protected]

KELSEY BREMER | Art Director416.442.5600 [email protected]

KEVIN LEGALLAIS | Trade Show [email protected]

MELISSA SCOTT | Sales + Marketing Associate416.442.5600 [email protected]

LORI WINCH | Event Manager416.442. 5600 [email protected]

SIM FRAYNE | Event [email protected]

WILLIAM METCALFE LEE | Marketing + Social Media Associate416.442.5600 [email protected]

CORI-ANN CANUEL | Account [email protected]

ALANNA MCQUAID | Account Manager, [email protected]

BUSINESS INFORMATION GROUPALEX PAPANOUVice-President of Canadian Publishing

BRUCE CREIGHTONPresident of Business Information Group

CONTENTS

THE CONFERENCEKEYNOTE: MARK JEFFRIESWe Are ALL in Sales

KEYNOTE: SCOTT HARRISONRethink the Way You Do Business

SESSION DESCRIPTIONSEducation built for you.

SPEAKERS BIOSMeet this year’s speakers

THE TRADE SHOWAPPOINTMENTS TOOLMeet with who you want, when you want

TOURISM TORONTO INTERACTIVE ZONESA taste of what’s to come

KNOWLEDGE PODSFree education on the trade-show fl oor

SHOW FLOORPLAN

EXHIBITOR LISTINGS

EXHIBITOR INDEXBy Region

05.Contents.indd 5 7/12/12 4:18:06 PM

TICKETS Purchase your ticket for $25 when you register for IncentiveWorks

or buy a WORKS Education pass, which includes a ticket. Feel good about buying your ticket. The proceeds of the fi rst 250 tickets sold will be

donated to charity:water (in honour of our keynote speaker, Scott Harrision and his amazing work increasing awareness of the global water crisis).

WEDNESDAY AUGUST 226 P.M. – 12 A.M.

THE FIFTH SOCIAL CLUB225 RICHMOND STREET WEST

Chill out and raise a glass with your colleagues in a fresh, relaxed

atmosphere. You’ve networked hard for three long days and nights. It’s your last opportunity to sit back and chill or

hit the dancefl oor one more time (until next year…)!

HOSTED BY

Closing Party_v3 6 7/12/12 4:28:22 PM

72 0 1 2 S H O W G U I D E M E E T I N G S C A N A D A . C O M / I N C E N T I V E W O R K S

If you’re like me, there are likely times when you feel well-connected, mixed with times when you’re almost supersaturated (T-minus 60 days to an event) and others when you feel a little more discon-nected (I’m a Tweep?).

After my post-secondary, industry-specific education, four years as a third-party planner, five years of building CMITS and then relaunching it as IncentiveWorks seven years ago, I’ve observed there are some interesting truths about our industry and be-ing connected. Most meeting and event planners, on aver-age, are very connected to their core industry, whether it’s pharmaceutical, medical, manufacturing, association or government. However, when it comes to being connected to their job func-tion, namely planning events, most planners tell us (and me) they are not as connected as they’d like to be.

IncentiveWorks is commonly regarded as the “homecoming” of the business-events industry in Canada… only our homecoming happens an-nually every August. It is your place to connect

and feel connected to other professionals who do what you do, regardless of industry, office politics, RFPs and BEOs. It is your time to share

and listen, grow and build, and to be connected. Thou-sands of professionals, just like you, with similar business interests, invest two days once each year to connect and learn.

Like you, we live and breathe the business events industry, and are both cham-pions and cheerleaders for it. We are supersaturated in our industry on your behalf. We know you likely can’t invest 100 per cent of your time con-necting to this industry, so we do it for you and make it easy for you to connect when and how you need to.

IncentiveWorks, now in its 21st year, has been and continues to be the one connection you can count on to improve your meetings, events, galas, conferences, incentive travel and trade shows, through unparalleled professional edu-cation and networking opportunities.

Thank you for connecting with us. Thank you for connecting with me.

Do you feel connecteD to your inDustry?

Robin Paisley, GeneRal ManaGeR, incentiveWoRks

save the date august 20 + 21, 2013

07.Welcome.indd 7 7/12/12 4:42:59 PM

8 M E E T I N G S C A N A D A . C O M / I N C E N T I V E W O R K S 2 0 1 2 S H O W G U I D E

Online Pre-registration is open until 5:00 p.m. EST on Friday, August 17th. On-site Registration opens at 7:30 a.m. on August 21st + 22nd.On-site Registration is in the Main Lobby of the Metro Toronto Convention Centre, North Building.Trade show admission is FREE for buyers.Education Passes are only $75 +HST. Education Passes includes all education sessions, two lunch vouchers (one for each day of the show) and free subscriptions to M+IT magazine and M+IT-e, our weekly e-newsletter.Or purchase a Works Pass for $99 which includes all of the above, plus a ticket to the Closing Party.See page 9 for more details on education passes. Cancellation: Passes are non-refundable, but may be transferred. To transfer your pass, please contact our registration company by phone at 1-888-780-9825 or e-mail [email protected]. Passes may not be shared.

FLYING TO TORONTO FOR INCENTIVEWORKS?

Our offi cial airline partner is offering planners 30% off their fl ights! Visit FlyPorter.com to book your fl ight and use promo Code: IW2012

IncentiveWorks is offering at-tendees a rich, interactive mobile option to experience the show this year. You can expect to fi nd: What’s On, featuring events in progress, full session descrip-tions and room assignments, event schedules and updates, an interactive trade show map with full exhibitors list, a photo gallery where you can post your great event shots, and social media links to keep connected to our com-munity. In late July, the app will be available for download on MeetingsCanada.com

The Metro Toronto Convention Centre is pleased to offer attendees Free WiFi in the convention common areas. To connect to the WiFi, please select MTCCPublicWiFi

Fairmont Royal York Hotel100 Front Street East,Toronto, ON, M5J 1E3

Rate: $189/night, + taxes (incl. high-speed Internet)EXCLUSIVE PLANNER RATE* $89/night + taxes (incl. high-speed Internet).

RESERVATIONSPhone: 1-800-663-7229Online: http://bit.ly/L9qzyIBlock Name: IncentiveWorksRates eligible until Aug. 6, 2012.

InterContinental Hotel Toronto Centre

225 Front Street West (connected to the Metro

Toronto Convention Centre)Toronto, ON M5V 2X3

Rate: $199/night + taxes (incl. high-speed Internet)

RESERVATIONSPhone: 1-800-422-7969Online: bit.ly/LGLx69 Block Name: IncentiveWorks

Rates eligible until July 27, 2012

Metro Toronto Convention Centre, North Building255 Front Street W.Toronto, ON

Visit mtccc.com for parking information and maps.

TUESDAY AUGUST 21EDUCATION

8:30 a.m. – 11:30 a.m.TRADE SHOW

11:30 a.m. – 5:00 p.m.

WEDNESDAY AUGUST 22EDUCATION

8:30 a.m. – 11:30 a.m.TRADE SHOW

11:30 a.m. – 4:00 p.mCLOSING PARTY

6:00 p.m. – 12:00 a.m.

See page 10 for our Full Event Agenda.

REGISTRATION

ACCOMMODATIONS ACCOMMODATIONSPARTNER AIRLINE

MOBILE APP

LOCATION

SHOW HOURS

FREE WI-FI

*Can only be booked through your registration confi rmation.

08-09.Info_Pricing_.indd 8 7/12/12 5:01:12 PM

92 0 1 2 S H O W G U I D E M E E T I N G S C A N A D A . C O M / I N C E N T I V E W O R K S

All-access pass to +the trade-show fl oor

Knowledge Pods +

Interactive Zones +

Connection Lounge +

FREE(This pass is for

Buyers Only)

Unlimited Sessions +

Keynotes +

2 Lunch Vouchers +

All-access pass to +the trade-show fl oor

Knowledge Pods +

Interactive Zones +

Connection Lounge +

$75

Unlimited Sessions +

Keynotes +

2 Lunch Vouchers +

1 Closing Party Ticket +

All-access pass to +the trade-show fl oor

Knowledge Pods +

Interactive Zones +

Connection Lounge +

$99

CANADA’S BEST NETWORKING VALUEEXCITING SESSIONS | EXPERT SPEAKERS | BREAKTHROUGH CONTENT

* This pass will be provided in exchange for your commitment to four (4) appointments with any of our show exhibitors.

REGISTER FOR YOUR PASS TODAY

Unlimited Sessions +

Keynotes +

2 Lunch Vouchers +

1 Closing Party Ticket +

All-access pass to +the trade-show fl oor

Knowledge Pods +

Interactive Zones +

Connection Lounge +

FREE*(Limited Quantities!)

TRADE-SHOWPASS

EDUCATION PASS

WORKS EDUCATION PASS

VIP BUYER EDUCATION PASS*

Who doesn’t? Making appointments at IncentiveWorks can help you to maximize your time on the show fl oor. It puts control in your hands, to meet with who you want, when you want. We’ve all been there when you arrive at a booth you want to visit, only to fi nd a lineup. You usually walk away and come back later, hoping they are free. Appoint-ments give you priority access to Exhibitors, as they will have staff waiting to greet you when you arrive.

We offer an easy online tool, where you simply select who you want to meet with from our comprehensive exhibitors list and select the time you want to meet. You can also include a personal note, so the exhibitor knows why you’re interested in meeting with them. Once the exhibitor confi rms the appointment request, you can either drop every appointment seamlessly into Outlook or your Google cal-endar or print a master calendar.

Our custom appointments program allows planners to choose at the time of registration how they’d like to manage their appointments at the show: One option is to allow exhibitors to contact you (with-out revealing your contact information prior to accepting an appoint-ment). The other option is to manage the initial contact with any ex-hibitor you want to meet with.

Appointments give you control over your time. You can maximize your experience before you even step foot on the fl oor!

Meet with who you want, when you want!

WANT MORE CONTROL?

APPOINTMENTS PROGRAM Q+A

Q How many appointments are there? Length?

A There are several appointment times per day and are booked in 15-minute increments.

Q Is this program mandatory?

A No. The program is designed to fulfi l the needs of planner/buyers who want to book individual

appointments with exhibitors. Although participation is recommended of all exhibitors and attendees, it is optional.

Q Is there a cost to participate?

A No. This program is complimentary for both ex-hibitors and planner/buyers to utilize.

Q When and how do I book my appointments?

A In early July, all registered attendees will be sent a link to begin making appointments. Through this

link, you will have full access to the entire program.

08-09.Info_Pricing_.indd 9 7/12/12 5:01:15 PM

10 M E E T I N G S C A N A D A . C O M / I N C E N T I V E W O R K S 2 0 1 2 S H O W G U I D E

THE PLANNERMONDAY, AUGUST 20 TUESDAY, AUGUST 21 WEDNESDAY, AUGUST 22

NETWORKING EVENTS 6:15 AM–11:00 PM SITE CANADA GOLF TOURNAMENT Angus Glen Golf Course

6:15 AMBreakfast in the Clubhouse

7:30 AMShotgun Start Luncheon

1:30 PM–3:00 PM Awards + Luncheon Finished

COSTSupplier entry $300CAD +13% HST Buyer entry is $200CAD +13% HSTNote: Golf is sold in twosomes and foursomes only. Each twosome must have one planner

TO REGISTERbit.ly/SiteGolf

7:30 PM–11:00 PM MPI FOUNDATION CANADA ROCKS Maison 15 Mercer St.

TICKETS$85 each CDN

TO REGISTERbit.ly/canadarocks

BREAKOUT SESSIONS—8:30 AM-9:15 AM 10 MEETING MISTAKES SOLVED! Presented by Grail Noble

BUILDING THE RIGHT INCENTIVE Presented by Edward Thompson

BREAKOUT SESSIONS—9:30 AM-10:15 AM HOTEL SAVVY Presented by Diana Graling

HOW WILL CHANGES TO THE AODA AFFECT MY EVENT? Presented by Joseph Morrison

WORKSHOPS — 8:30 AM-10:15 AM ETHICS AND ETIQUETTE IN BUSINESS TODAY! Presented by Marsha Jones TAKING INCENTIVE TRAVEL TO THE NEXT LEVEL Presented by Nicola Kastner, Kim Bradford, Terry Manion,Alanna McQuaid STRATEGIC MEETINGS MANAGEMENT PROGRAM (SMMP) TO INFINITY AND BEYOND! Presented by Betsy Bondurant

LEADING CHANGE IN A FAST-PACED AND TECHNOLOGICAL WORKPLACE Presented by Cheryl Cran

JOHN BASSETT THEATRE—10:30 AM M+IT HALL OF FAME WINNERS ANNOUNCED LIVE

KEYNOTE PRESENTATION WE ARE ALL IN SALES Presented by Mark Jeffries

METRO TORONTO CONVENTION CENTRE NORTH BUILDING—11:30 AM-5:00 PM INCENTIVEWORKS TRADE SHOW 2012

BREAKOUT SESSIONS—8:45 AM-10:15 AM BUILDING THE ULTIMATE CRITICAL PATH + PRO TIME- MANAGEMENT TRICKS Presented by Milena Santoro

WORKSHOPS—8:45 AM-10:15 AM BREAKING THROUGH THE NOISE: SOCIAL MEDIA ENGAGEMENT Presented by Sidneyeve Matrix

WOW PRESENTATION SKILLS Presented by Theresa Syer

“SPEARHEARTING” YOUR COMMUNITY SERVICE PROJECTS: ENHANCING MEANING, ENGAGEMENT AND OBJECTIVES Presented by Mariela McIlwraith

THE PROBLEM WITH THE FUTURE IS… IT’S NOW! Presented by Greg van Dyke

JOHN BASSETT THEATRE—10:30 AM KEYNOTE PRESENTATION RETHINK THE WAY YOU DO BUSINESS Presented by Scott Harrison

METRO TORONTO CONVENTION CENTRE NORTH BUILDING—11:30 AM-4:00 PM INCENTIVEWORKS TRADE SHOW 2012

CLOSING PARTY—6:00 PM –12:00 AM SEASIDE SOIREE The Fifth Social Club225 Richmond St. W

TICKETS $25 each; 100% of the fi rst 250 tick-ets sold will be donated to charity: water, Scott Harrison’s charity.

TO REGISTERbit.ly/IWregister

LEGEND IW NETWORKING EVENT IW EDUCATION SESSION

IW KEYNOTE PRESENTATION IW + MPI EDUCATION SESSION

SPECIAL PRESENTATION Sessions take place on the show fl oor daily from 1:00 p.m.–3:00 p.m. See page 20.

TUES+WED: FREE KNOWLEDGE PODS

010.ThePlanner.indd 10 7/12/12 5:08:08 PM

Suppliers, you know you’re in sales. But meeting planners, despite your title, you’re in sales, too. Forget selling a product – you’re selling a service and an emotion every single day. You sell what you do for a living, the events you plan and yourself as a professional. Are you sure you’re taking advantage of every opportunity? Soft skills expert Mark Je� ries will deliver an instantly useable set of strategic communication ideas helping you grow your business, network e� ectively, build solid connections, pitch for success and infl uence perception and opinion. Gain the insight, confi dence and motivation to take advantage of any communication opportunity and put it all into practice on the IncentiveWorks trade-show fl oor. For a sneak peek, see M+IT page 21.

MARK JEFFRIESCOMMUNICATIONS EXPERT

KEYNOTEPRESENTATIONAUGUST 21, 2012

METRO TORONTO CONVENTION CENTRE

ABOUT MARKFormer Merrill Lynch stockbroker Mark Je� ries has become a trusted adviser and communications consultant to many global blue chip corporations, professional services organizations and law fi rms. He’s appeared as an image and communications expert on NBC’s The Today Show, BBC News, Fox Business and Sky News showing others how to create the ideal ‘communication’ in any crucial business situation. Je� ries is the author of two books’ What’s Up With Your Handshake? andThe Art of Business Seduction.

011.Mark.indd 11 7/12/12 5:11:37 PM

RETHINKTHE WAY YOU DO BUSINESS

KEYNOTEPRESENTATION

Take a moment to think about the way you work. Is it the same as how those around you do it? Why? Because that’s the way it’s always been done? It’s time for a rethink. Scott

Harrison will inspire you with his story of how he took a well-known cause, the worldwide water crisis; founded a charity and used the innovative marketing techniques

he honed as an event promoter in New York City to build charity: water into a successful fundraising enterprise,

amongst the better-known options. His secret? Looking at his charity as a business, rethinking the way things are

done and doing it all with a level of transparency. Harrison has up-ended the business of fundraising and will inspire

you to make the same bold changes in the way you do business. For a sneak peek, see page 23.

ABOUT SCOTTScott Harrison spent 10 years as an event promoter in

New York City before leaving to volunteer on a hospital ship o� the coast of Liberia, Africa, as a volunteer

photojournalist. Returning home two years later, he founded the non-profi t organization, charity: water.

Turning his full attention to the global water crisis and the one billion people without clean water to drink, he

created innovative public installations and unique online fundraising platforms to spread international awareness

of the issue. In fi ve years, with the help of more than 200,000 donors worldwide, charity: water has funded

more than 4,000 water projects in 19 developing nations.

AUGUST 22, 2012METRO TORONTO CONVENTION CENTRE

SCOTT HARRISONFOUNDER, CHARITY:WATER

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132 0 1 2 S H O W G U I D E M E E T I N G S C A N A D A . C O M / I N C E N T I V E W O R K S

FUNDAMENTALS

AREAS Meeting + Event Planning OR Incentive Travel Planning (and Supplying)

INTERMEDIATE SENIOR-LEVELWe strive to offer you edu-cation sessions that meet your specifi c needs based on your experience level.

Our fundamentals track is intended for those just starting out in their career (0-5 years) or the occasional/part-time planner.

Our intermediate track is intended for those with a bit more experi-ence (5-10 years) who are open to discussing both ideas and tactics.

Our senior-level track is intended for experienced planners (10-plus years) with a focus on strategic thinking.

tuesdayaugust 21

8:30 A.M.—9:15 A.M. BREAKOUT SESSIONS

top 10 mEEtinG mistakEs solvED! Presented by Grail Noble, Yellow House Events

Area: Meeting + Event Planning Track: Fundamentals

Did you know that even the most out-going people have an elevated heart rate and a high degree of anxiety when they attend live events? Even CEOs experience this as they pull up to the venue wondering if they are in the right place, did they correctly read the dress code and who will be there.

They fl ip through a mental rolodex of names and topics that they must get right and check their watches or smartphones multiple times before they have even walked in the door.

Find out how mistakes you didn’t even know you were making can con-tribute to your attendees’ degree of anxiety and render them incapable of truly absorbing your message. Those attendees have given you their most valuable commodity—their time. It is important not to waste it.

Grail Noble will expose the top 10 mistakes seen at most events and how to easily fi x them. She will also dig into the importance of building attendee engagement through inter-activity using the latest tech-trends in the events industry.

builDinG thE riGht incEntivE

Presented by Edward Thompson, Absolute Motivation

Area: Incentive Planning Track: Intermediate

The right incentive will not only motiv-ate employees, it’ll pay for itself. The wrong incentive is money down the tube. Deciding what’s right for your (or your client’s) company is para-mount. But with so many options—travel, cash, merchandise—and struc-tures, it can be diffi cult to determine what will work best for your group. Attend this session and learn how to assess the needs of your group and the keys to building an incentive pro-gram that will produce results.

9:30 A.M.—10:15 A.M. BREAKOUT SESSIONS

hotEl savvy Presented by Diana Graling, CMM,CMP, CSEP, HelmsBriscoe; plus two additional speakers TBA

Area: Meeting + Event Planning Track: Fundamentals

Hotel contracts are intimidating. They vary in length, language and formality with every hotel or venue. So it can be diffi cult to know exactly what you’re buying each and every time. If you’ve ever questioned a paragraph of a ho-tel contract, felt intimidated by the process or just want to brush up on your negotiation skills, this is the ses-sion for you. Hear from both a planner and supplier on what key questions you should ask and what penalties and protections you should ensure are in place before you sign on the dot-ted line.

how will chanGEs to thE aoDa affEct my EvEnt?

Presented by Joseph Morrison, Mathews Dinsdale & Clark LLP

Area: Meeting + Event Planning Track: Intermediate

Do you know about the new require-ments of the Accessibility for Ontar-ians with Disabilities Act (AODA)? The fi rst implementation deadline was January 1, 2012—are you comply-ing? The government of Ontario has developed mandatory accessibility standards that identify, remove and prevent barriers for people with dis-abilities. These changes to the AODA present key challenges for the events industry: Architectural or structural barriers; information and communi-cation barriers; technology, systemic and attitudinal barriers. Bring your compliance questions to this session and speak to a legal expert who will provide insight on what you should be doing now—in your workplace and at your events—to comply.

the ConferenCe

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14 M E E T I N G S C A N A D A . C O M / I N C E N T I V E W O R K S 2 0 1 2 S H O W G U I D E

8:30 A.M.—10:15 A.M. WORKSHOPS

takinG incEntivE travEl to thE nExt lEvEl Panelists: Terry Manion, Meridican In-centive Consultants; Nicola Kastner, CMP, CMM, Pareto; Kim Bradford, Orient Express. Moderator: Alanna McQuaid, M+IT

Area: Incentive Travel Planning (and Supplying) Track: All Levels

The incentive travel industry is con-stantly changing and keeping on top of what’s out there and what’s right for you can be challenging. Whether you’re an in-house planner who’s buy-ing incentive travel, a third-party or indie planner who’s planning an incen-tive travel trip for a client or a supplier who’s selling an incentive property, this is the session for you. We’ve en-listed a panel of experts to weigh in on the current state of the industry, with a focus on value as key to successful client and supplier partnerships, and paramount to taking incentive travel to the next level.

Pre-registered attendees can submit questions to the panel by emailing [email protected], prior to the session, to get the most from this participatory panel.

Ethics anD EtiquEttE in businEss toDay!

Presented by Marsha Jones, CMP, CMM, Luxury Coach

Area: Meeting + Event Planning Track: Intermediate

Do you know what’s acceptable in today’s industry climate? Are you doing all you can in your business to practice current ethical behaviour? Can you be sure that your ethics and etiquette are above reproach? In this seminar, you will work in small groups and interactively learn how to ap-proach and deal with ethical “gray” areas, learn how to evaluate accepted industry practices that may cross ethical boundaries, and learn the eti-quette needed/necessary to conduct your business successfully at a local and international level.

Do you have an ethical dilemma you have dealt with in the past or are deal-ing with now? Send in your questions/scenarios by Aug. 13, 2012, to [email protected]. Your questions, if included in the seminar, will be han-dled with utmost confi dentiality.

stratEGic mEEtinGs manaGEmEnt proGram (smmp) to infinity anD bEyonD! Presented by Betsy Bondurant, CMP, CMM, Bondurant Consulting

Area: Meeting + Event Planning Track: Senior

If you have suc-cessfully deployed your SMMP and

now want to advance the scope and acceptance of your program, this ses-sion is for you. Prepare to explore the concepts of stakeholder man-agement, communication planning and change management, which are three essential elements that con-sistently help meeting managers achieve growth with their SMMPs. Unfortunately, these three strategies

are often misunderstood or underutil-ized. This session will not only defi ne each strategy, but will also give clear guidance on how to best utilize and deploy stakeholder management, communication planning, and change management tactics that will increase the effectiveness of your meetings management program.

lEaDinG chanGE in a fast-pacED anD tEchnoloGical workplacE Presented by Cheryl Cran, CSP, Sythesis at Work Inc.

Area: Meeting + Event Planning Track: Senior

The remainder of 2012 and beyond will see times of

intense technological innovation and will require high levels of contribution from leaders and their teams. Now, it is time to focus on the future and move forward with aligned focus on vision and results. Learn how you can har-ness your own inner abilities to man-age change and personal leadership in a positive and proactive way. Leave this session better equipped to man-age change in a way that inspires each person to work hard for the vision and goals of the company.

Most of our in-depth education workshops meet the Convention Industry Council’s (CIC) time requirements for continuing education sessions and may qualify to-wards your certifi cation/recertifi cation. To qualify:

Register and attend our + IncentiveWorks Education Workshops

Keep your registration receipt +Keep the session descriptions printed in the +IncentiveWorks showguideFill out the CMP Recertifi cation Continuing Education +form, downloadable from conventionindustry.orgMatch the session to an area in the CIC Blueprint +Submit by the deadline for recertifi cation +For more information, visit the CIC’s website. +

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These two sessions are being * presented together.

wednesdayaugust 22

8:45 A.M.—9:15 A.M. BREAKOUT SESSIONS

builDinG thE ultimatE critical path* Presented by Milena Santoro, CMM, CMP, PIDP, MS Productions

Area: Meeting + Event Planning Track: Fundamentals

Every good event planner knows the value of a work-back schedule. But have you perfected the art of creat-ing the ultimate critical path? Attend this highly interactive session and learn the secrets to creating a rock-solid critical path that will allow you to get ahead of what’s happening. Take a hold of your event before it takes a hold of you! Walk away with a fi rm understanding of how much time to leave for components and how to build in leeway to keep your sanity.

AND

pro timE-manaGEmEnt tricks* (9:30 A.M.–10:15 A.M.) Presented by Milena Santoro, CMM, CMM, PIDP, MS Productions

Area: Meeting + Event Planning Track: Fundamentals

Have you ever felt like you’re juggling so many balls that one false move could land them all on the ground? You’re not alone in this balancing act. Our expert has sourced time-tested tricks and technologies designed to keep you on-track or ahead of where you need to be. Don’t be fooled by what’s not truly urgent. Attend this session and learn to prioritize tasks and manage your time like a seasoned professional.

8:45 A.M.—10:15 A.M. WORKSHOPS

brEakinG throuGh thE noisE: social mEDia EnGaGEmEnt Presented by Sidneyeve Matrix

Track Meeting + Event Planning Track: Intermediate

There’s a wealth of information out there on social media. Every confer-ence has a social media session, every website/blog/magazine has articles on the topic, and it seems these days we’re hit with the importance of social media from all angles. So now that we know what it is, and all the interest-ing ways it has worked for brands and businesses in the past, what the heck do PLANNERS do with it? In this inter-active and very participatory session, you’ll discover how to get your atten-dees—internal and external—to truly engage with you via social media. Our expert will help you break through the noise and distill down concrete con-cepts that will help you fi nally fi gure out once and for all how social media can work for you.

wow prEsEntation skills Presented by Theresa Syer

Area: Meeting + Event Planning Track: Intermediate

Do you dread the thought of having to stand before a live audience and give a speech? Surveys confi rm that people fear public speaking more than … death. While some people will never become profi cient speakers, most of us have the capacity to at least be-come comfortable and competent speakers. Whether you are hosting a meeting, emceeing an event or speak-ing at the annual conference, public speaking is often necessary. This ses-sion will give you the rare opportunity to watch a professional speaker stop the presentation in order to share secrets of ‘how to’ deliver dynamic presentations, overcome butterfl ies, engage the audience, and understand the power of strong communication and presentation skills. You’ll build the confi dence you need to WOW your next audience.

“spEarhEartinG” your community sErvicE proJEcts: EnhancinG mEaninG, EnGaGEmEnt anD obJEctivEs

Presented by Mariela McIlwraith, Meeting Change

Area: Meeting + Event Planning Track: Senior

Meetings and events have the potential to trans-

form communities through effect-ive community-service projects and education campaigns to encourage long-term sustainable behaviours. At-tendees will be introduced to frame-works for increasing the effective-ness of community-service projects and will participate in a hands-on community-service project. This ses-sion will include a preview of content from the book Ethics and Corporate Social Responsibility for Meetings and Events, co-authored by Mariela McIl-wraith and Elizabeth Henderson that will be released this fall.

thE problEm with thE futurE is… it’s now! Presented by Greg van Dyke, PSAV

Area: Meeting + Event Planning Track: Senior

Discover the latest fi ndings from the MPI Future of

Meetings Thought Leadership Initia-tive study. Gain perspective on the future of technology, social media, meeting design and venues from over 1,500 meeting industry professionals as well as experts from outside our space. This session will raise questions about the future and offer practical ways you can address the trends be-cause the future is for you to invent.

FOR EDUCATION PASS PRICING SEE PAGE 9 OR FOR MORE INFORMATION VISIT

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16 M E E T I N G S C A N A D A . C O M / I N C E N T I V E W O R K S 2 0 1 2 S H O W G U I D E

EDwarD thompson

Betsy Bondurant, CMP, CMM, is the founder and president of Bondurant Consulting. Betsy has 30-plus years of industry experience. She was the dir-ector of meeting planning and trade shows for the world’s largest biotech company, where she developed and implemented a corporate-wide stra-tegic meeting management program. She concluded a three-year term on the International Board of Directors for MPI in June of 2008 and has par-ticipated in many industry advisory boards, panels and forums.

Kim Bradford, born in Montreal, began his career in national sales with West-ern International Hotels (now known as Westin), in New York City, trans-ferred on to national sales manager and director of sales positions for them in Los Angeles, Phoenix, Hilton Head Island South Carolina, and Walt Disney World. In 1995, Kim joined Orient-Express, where he is currently director of national sales for 45 prop-erties, with a focus on the incentive market. He is based in Charleston, South Carolina.

Cheryl Cran, CSP, is president of the consulting firm Synthesis at Work Inc. As a leadership and business expert, she has worked with top performing companies such as TEDX, 3M, Mc-Donalds, TD Canada Trust, Big Lots, Nintendo, and associations such as MPI, IASB, NSA, GSF and CSAE. She is also the author of four books, includ-ing, 101 Ways to Make Generations X, Y and Zoomers Happy at Work, as well as The Control Freak Revolution.

diana GralinG CMM, CMP, CSEP is a global accounts manager for Helms-Briscoe, specializing in site selection and hotel contract management for meeting and event planners. With over 20 years experience, Diana is an active leader and educator in the in-dustry, serving on the boards of vari-ous meetings and events associations. She’s an international speaker, course developer and lead instructor of meetings and special event manage-ment; and a global trainer and course

developer for the Green Meetings In-dustry Council International (GMIC) and BeSmart Planners.

marsha Jones, CMP, CMM, is the found-er of MCC Planners Inc., a meeting, special events and destination man-agement firm from 1988 to 2008. She sold the company after 20 successful years to offer services in site selection, consulting and training through her business The Spot Inc. She currently works as director of sales and market-ing for Luxury Coach. Marsha has held many key leadership positions for MPI, Site Canada, CHMSE and Tourism Toronto. She has also received many honours, including the Inaugural M+IT Hall of Fame Award for Industry Vol-unteer 2009.

niCola Kastner, CMP, CMM, is a recog-nized leader in the events industry in Canada, with over 20 years of experi-ence. As director, incentive solutions at Pareto, Nicola leads an integrated team that partners with Fortune 500 companies to improve their incentive program strategies. Prior to joining Pareto in November 2011, she spent two years as the North American Dir-ector of Meetings and Events for Carl-son Wagonlit Travel, preceded by 12 years with Maritz Canada in a variety of leadership roles within the meet-ings and events team. Additionally, she has held several roles on both the hotel and DMC side of the industry.

terry manion has been a member of the incentive travel industry since 1985 and is currently vice-president of Meridican Incentive Consultants. Working with clients in a variety of industries has provided the opportun-ity to develop incentive programs for a wide range of audiences. He under-stands that well-designed self-fund-ing incentive travel programs have a firm place in each client’s marketing mix. He firmly believes in the import-ance of ensuring each client is shown the value of incentives. It is because of this, Terry says, that the industry has survived international crises and financial meltdowns time and again.

sidneyeve matrix is Queen’s national scholar and associate professor in the Department of Media and Film at Queen’s University. She teaches cours-es in mass communications, market-ing, digital and social media in the Queen’s School of Business Executive Development Centre and for Rutgers University Center for Management Development. Sidneyeve also works as a social media developer, helping brands increase their digital IQ, at MatrixMediaFX. She sits on Marketing magazine’s editorial advisory board. She is a regular digital trends analyst for national media outlets, including CBC News, CTVGlobeMedia, The Can-adian Press and CanWest Global.

mariela mCilwraith is president of Meeting Change, a business consult-ancy that provides sustainable busi-ness planning for communities, as-sociations and corporations, helping them integrate corporate responsibil-ity to improve business results. She has over 15 years of experience in the meetings industry in both Canada and the U.S. Mariela is actively involved in community projects, including Social Entrepreneurship 101: Africa, a Sauder School of Business Initiative designed to address youth unemployment and encourage the development of sus-tainable businesses through the de-livery of business education to youth entrepreneurs in Kenya.

alanna mCQuaid is a seasoned travel professional who has worked in the Canadian corporate, leisure and MICE travel sectors in sales and marketing. She has travelled extensively and is particularly enthusiastic about sup-plier negotiations and partnerships. Alanna understands the MICE busi-ness from the planner and supplier perspectives and works with a stra-tegic, productive and positive plan to reach their goals as it relates to pro-motion and advertising with M+IT.

Joseph morrison is a partner with Mathews, Dinsdale and Clark LLP. Joe’s practice covers all aspects of human resources management and

the speaKers

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nicola kastnEr

milEna santoro

thErEsa syEr

tErry manion

siDnEyEvE matrix

chEryl cran

Diana GralinG

alanna mcquaiD

JosEph morrison

Grail noblE

mariEla mcilwraith

GrEG van DykE

marsha JonEs

bEtsy bonDurant

EDwarD thompson

kim braDforD

executive employment, including as-sisting corporate counsel with respect to workplace law issues arising from corporate transactions, restructurings and insolvencies. He brings a respon-sive, practical approach in helping cli-ents resolve employment and labour disputes and frequently advises man-agement with respect to new work-place law developments, which may affect their business.

Grail noBle is the founder and CEO of Yellow House Events, an event mar-keting company in Toronto. Named number 16 on the Profit “Top 200 Fastest Growing Companies in Can-ada” list, Yellow House does business in North America and the Caribbean. Her clients span many sectors, with a specialty in high-tech, including RIM, TELUS, Virgin, AT&T, Sprint, Mobilicity, Siemens, as well as REVLON, Master-Card, FootJoy and Maple Leaf Sports & Entertainment.

milena santoro, CMP, CMM, PIDP, is an author, international speaker, award-winning certified meeting and special events professional who has earned

many accolades managing events for corporations, international associa-tions, social clients and not-for-profit agencies. She is the creative president and CEO of MS Productions Inc., a full-service international event and wedding production, design and des-tination management company.

theresa syer is one of today’s most in-fluential voices on creating renowned customer experiences and founding partner of the Syer Hospitality Group Inc. A former director of sales and marketing with Sheraton Hotels, and regional director of sales and market-ing for GGS Holdings Inc., her honours include Sheraton Canada’s Sales and Marketing Award and Greater Ham-ilton Economic Development Life-time Achievement Award. Theresa’s unapologetic optimism allows her to infuse the passion of the customer ex-perience from the senior executive to the front-line staff.

edward thompson is the president of Absolute Motivation, which special-izes in incentive, loyalty and rewards programs. He has spent the last 22

years designing and implementing incentive and loyalty programs in the U.K., Europe, Canada and the U.S. He spent 17 years with a global marketing services agency, working across retail, financial services, technology, auto-motive and hospitality sectors before starting Absolute Motivation. Edward has worked with many global brands, designing and implementing integrat-ed strategies to drive behaviour, per-formance and revenues.

GreG van dyKe has worked for PSAV since 2002, and is responsible for the company’s overall market and communications strategy, customer insight analysis, and sales leader-ship, supporting long-term brand positioning. Van Dyke has a strong background in marketing strategy and business-to-business marketing developed through 14 years of brand management at Carnation and Nes-tle—domestically and in the United Kingdom. Van Dyke has a B.S. in mar-keting from the University of Oregon and an M.B.A. in finance and market-ing from the Anderson School of Man-agement at UCLA.

013-017.Education.indd 17 7/12/12 5:30:43 PM

Through Innovation

Through Experience

Through Communication

calgary-convention.com 1.800.822.2697 | T 403.261.8500 | [email protected]

Meet with energy!

We are committed to bringing a world of energy and ideas together.

Feeding the

018.Telus.indd 18 7/12/12 3:59:12 PM

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MEMORABLE MEETINGSINSPIRING EVENTSOutside the doors of every InterContinental® Hotel & Resort, there’s a unique destination with its own authentic culture. The Insider Collection, a range of memorable delegate experiences custom-tailored for every destination, will make that culture an integral part of the meeting experience. The planning is seamless, the details are always under control, the hospitality is legendary, and you’ll earn Priority Club® Meeting Rewards* points for every qualified meeting. To find out more and to join, visit us online at PriorityClub.com/MeetingRewards.

• Montreal• Toronto Centre • Toronto-Yorkville

*Some offers require Priority Club Meeting rewards membership. For full terms and conditions, visit PriorityClub.com/MeetingRewards. Priority Club is a registered trademark of Six Continents Hotels, Inc. ©2012 InterContinental Hotels Group. All rights reserved. Most hotels are independently owned and/or operated.

Contact Patricia Luciani at

1-877-675-6644 ext. 716

Visit us at Incentive Works booth #1023

www.intercontinental.com

Do you live an InterContinental life?

INTERACTIVITY AT ITS BESTAre you ready for creative ideas, concepts and easy solutions for your next event? Tourism Toronto’s Interactive Zones are located at the four ‘corners’ of the show, with a full aisle of interactivity running south of the Tourism Toronto booth.

This is the fourth year the zones have been leading the way in showcasing edgy, fun and interactive options for planners. The feedback has been outstanding and this year promises to give planners even more inspiration!

The preliminary lineup includes a hip Ping Pong tournament, cool Pinnie Con-test, relaxing Wellness Seminars, sensa-tional Henna and energizing Bellydancing. Zone Partners include SPiN Toronto, Turf Lounge/Woodbine Entertainment Group, Consonant, The Sultan’s Tent, Cafe Maroc, Berber Lounge and Fresh Inc.

This is just a ‘taste’ of what’s to come. Check out the full Interactive Zone lineup on meetingscanada.com/incentiveworks

IncentiveWorks’ Meetings Zones have grown into our new Connection Lounge. We’ve expanded this area of the show to give you more space to catch up with peers, meet new industry colleagues, charge your phone, pick up a bite to eat or simply relax.

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20 M E E T I N G S C A N A D A . C O M / I N C E N T I V E W O R K S 2 0 1 2 S H O W G U I D E

KNOWLEDGE PODS

HALL OF FAME

Now in its fourth year, our Hall of Fame recognizes in-dustry leaders who have contributed to the development of the Canadian meetings and incentive-travel sector. Win-ners are recognized in the following categories:

Industry Builder + A planner or supplier who has de-veloped best practices, created professional guidelines and/or built a product/service that has improved the way the industry does business. Industry Innovator + A planner or supplier who has im-plemented a service or product that has increased pro-ductivity and/or modernized our industry. Industry Mentor + A planner or supplier who has given others the opportunity to pursue excellence. Industry Rising Star + A planner or supplier who has dem-onstrated leadership and the desire to become an am-bassador for our industry. Industry Volunteer + A planner or supplier who promotes industry associations, groups, professional industry chapters or charity work. Industry Planner + Canada’s top planner.

See your colleagues honoured at 10:30 a.m., John Bassett Theatre, before the Keynote. The Hall of Fame Presenta-tion is included with any Education Pass type.

TOP 10 REASONS TO ATTEND

INCENTIVEWORKS

Dive into niche topics with IncentiveWorks Knowledge Pods. FREE for everyone, these 20-minute mini-sessions will give you the opportunity to connect with experts and a small group of your peers in a less formal setting. Think of the pods as a quick hit of information on emer-ging topics that will give you enough insight to either seek out more information or move on. Brush up on the newest technologies and gain great insights from your peers with IncentiveWorks Knowledge Pods.

All pods will run back-to-back sessions from 1 p.m. to 3 p.m. daily, along the south wall of the show fl oor.

Anyone who’s attended IncentiveWorks will tell you, you can:

Even more opportunities to learn at IncentiveWorks!

For the First Time Ever, M+IT’s Hall of Fame Winners Will Be Announced Live at IncentiveWorks, on August 21, 2012!

2011 HALL OF FAME WINNERS Make valuable connections with your peers.

Learn with affordable, world-class

education.

Find exciting new vendors and suppliers.

Choose from 14 expert Education Sessions, including 2 daily by

MPI for only $75.

5. Earn Continuing Education Credits for most Sessions.

6 Attend FREE Knowledge Pods

offering mini sessions on emerging topics.

Pick up great ideas, concepts and inspiration to apply to your

business.

Find powerful networking opportunities on the show fl oor with over 750 local, national and international suppliers to choose from.

Use our custom Appointments tool to book exhibitor meetings on the show fl oor—see who you want, when you want.

Get even more networking with our partner MPI Foundation and SiteCanada events

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The 2011 edition of Incen-tiveWorks (our 20th An-niversary!) saw over 5,000 people networking and do-ing business. We offered a web-based app providing exhibitor listings, floorplan, session descriptions and more. Tourism Toronto’s Interactive Zone featured a Wii bowling competition and how-to sessions on the art of mehndi; making your personal comic strip; and the ins and outs of being a DJ. The sumptuous closing party, at Malaparte, in TIFF Lightbox, took a Vintage Hollywood theme.

PHO

TOS

DO

NN

A S

AN

TOS

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22 M E E T I N G S C A N A D A . C O M / I N C E N T I V E W O R K S 2 0 1 2 S H O W G U I D E

SHOW ENTRANCE SHOW ENTRANCE

SHOWEXIT

SHOWEXIT

FRONT STREET

EXIT STAIRS EXIT STAIRS EXIT STAIRS EXIT STAIRS

INTERACTIVEZONE

CHARGINGZONE

INTERACTIVEZONE

INTERACTIVEZONE

SEE PAGE 19 FOR DETAILS

INTERACTIVEZONE

INTERACTIVEZONE

IncentiveWorks Concierge + Show Information

CanadaSponsors + Hosted Buyer Program Partners

Meetings + Incentive TravelMeetingsCanada.comIncentiveWorks

Premiums + Incentives

THE incEnTivEworks TradE sHow FLoor

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SHOW ENTRANCE SHOW ENTRANCE

SHOWEXIT

SHOWEXIT

FRONT STREET

EXIT STAIRS EXIT STAIRS EXIT STAIRS EXIT STAIRS

INTERACTIVEZONE

CHARGINGZONE

INTERACTIVEZONE

INTERACTIVEZONE

SEE PAGE 19 FOR DETAILS

INTERACTIVEZONE

INTERACTIVEZONE

Europe / Middle East / Asia

Caribbean

Cruise Lines

Hotel Chains + Groups USA

THE incEnTivEworks TradE sHow FLoor

Associations

Metro Toronto Convention Centre, North Building255 Front Street W.Toronto, ON Visit mtccc.com for parking information and maps.

LocaTion

Tuesday aug. 21educaTion8:30 a.m. – 11:30 a.m.Trade show11:30 a.m. – 5:00 p.m.

wednesday aug. 22educaTion8:30 a.m. – 11:30 a.m.Trade show11:30 a.m. – 4:00 p.mclosing ParTy6:00 p.m. – 12:00 a.m.See page 10 for our full event agenda.

sHow Hours

Floorplan2012_v2.indd 23 7/12/12 5:49:55 PM

a place to recharge your batteries!

IncentiveWorks would like to thank our sponsors for their continued support of both IncentiveWorks

and the Canadian meetings industry. THANK YOU!

WELCOME SPONSOR

OFFICIAL SHOW DECORATOR AND FURNITURE SUPPLIER

OFFICIAL AIRLINE PARTNER + EDUCATION ROOM SPONSOR

CHARGING STATION SPONSOR

E-CONFIRMATION SPONSOR

CONTINUING EDUCATION SPONSORPREMIER CONTENT SPONSOR

OUR S

PONS

ORS M

AKE O

UR SH

OW SP

ARKL

E

SUPER DIAMOND

DIAMOND PLATINUM

GOLD

SILVER

HALL OF FAME

024.Sponsors.indd 24 7/12/12 5:52:43 PM

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CHECK OUT THE FLOORPLAN ON

PAGE 22 TO HELP PLAN YOUR VISIT

IN ADVANCE!

Listings updated as of June 28, 2012

A

ACCENTA DISPLAY CORP.250 Superior BlvdMississauga ON L5T 2L2P: 905-362-9100 F: 905-362-9108accenta.comBooth # 1138

ACCESS DESTINATION SERVICES FLORIDA2 - 6881 Kingspointe ParkwayOrlando FL 32819 USAP: 407-839-4752 F: 407-839-4753accessdmc.comBooth # 1730, 1732

AIR CANADA1001-2 Queen St EToronto ON M5A 2T2P: 416-352-3957aircanada.comBooth # 512

AIR CANADA VACATIONS1440 St Catherine WMontréal QC H3G 1R8P: 877-752-7710 F: 514-876-9958aircanadavacations.comBooth # 1816

AIR FRANCE1105-151 Bloor St WToronto ON M5S 1S4P: 647-725-1591 F: 647-725-1582airfrance.caBooth # 1537, 1539

AIR TAHITI NUI100-1970 East Grand AveEl Segundo CA 90245 USAP: 310-662-1860 F: 310-640-3683airtahitinui-usa.comBooth # 1537, 1539

ALEXANDRA RESORTPO Box 622 Princess DrGrace Bay, ProvidencialesTurks & Caicos IslandsP: 649-946-4686alexandraresort.comBooth # 1825

ALLSTREAM CENTRE105 Princess BlvdToronto ON M6K 3C3P: 416-263-3600 F: 416-263-3029allstreamcentre.comBooth # 1015, 1017

ALTIMA CONCEPT - DMC1-8305 Ontario EMontréal QC H1L 3E5P: 514-351-5954 F: 514-351-2611altima-concept.comAlso Exhibiting: Hotel Nelligan, Hotel Place d’ArmesBooth # 518Altima Concept is a full-service Destination Management Company dedicated to helping you plan and organize successful conferences, corporate events and incentive trips. By choos-ing to put our resources and experience at your service and whether your event takes place in Montreal, Tremblant, Quebec City, you’ll be ensuring a successful event on every level.

AMERICANA CONFERENCE RESORT AND SPA8444 Lundy’s LaneNiagara Falls ON L2H 1H4P: 800-263-3508 F: 905-356-9233americananiagara.comBooth # 1135

AMRESORTS7 Campus BlvdNewton Square PA 19073 USAP: 800-727-3550 F: 610-359-8125amrmeetings.comAlso Exhibiting: Amstar DMCBooth # 1911, 1913, 1915AMResorts boasts 28 beachfront resorts spread out among fi ve brands throughout Mexico and the Caribbean, including ZoÎtry Wellness & Spa Resorts, Secrets Resorts & Spas, Dreams Resorts & Spas, Now Resorts & Spas and Sunscape Resorts & Spas that all feature on-site group event planners who are masters at making sure what you need is perfectly executed.

AMSTAR DMCAv Palenque Mza 5Lts 123y4Smza 29 2do Piso MexicoP: +52 998 881 9565 F: +52 998 881 9594amstargroups.comBooth # 1925, 1927

ARUBA CONVENTION BUREAU8 - L.G. Smith BlvdOranjestad, ArubaP: 297-582-3777arubaconventionbureau.comAlso Exhibiting: De Palm Tours, Radisson, Red Sail SportsBooth # 1937, 1939

ASSOCIATED LUXURY HOTELS INTERNATIONAL211-164 Sandalwood Pkwy EBrampton ON L6Z 4X1P: 905-846-4477 F: 905-248-3556alhi.comAlso Exhibiting: Hotel Nikko San Francisco, MGM Grand at Foxwoods, New York Palace Hotel, Okai Valley Inn & Spa, Paradisus Punta Cana Resort, Pebble Beach Resorts, The Breakers, The Grand Del Mar, The Grove Park Inn Resort & Spa, The Peabody Orlando, The Peninsula Chicago, The WigwamBooth # 1413, 1415, 1512, 1514For over 25 years, ALHI has provided meet-ing professionals and organizations reliable, regionally based National Sales services for our membership of over 130 Four- and Five-Diamond quality hotels and resorts. Allow us to assist you with your next program. For a list of ALH’s entire portfolio, visit www.alhi.com.

THe eXHiBiTorS

025-048.Listings.indd 25 7/12/12 6:45:36 PM

2 0 1 2 S H O W G U I D E

WHO SHOULD

ATTENDINCENTIVEWORKS?

+ Meeting Planners Corporate Government Association Independent

+ Incentive Travel Managers + Special Event Planners + Convention + Trade

Show Managers + Sales + Marketing

Managers + Executive Assistants +

Administration Specialists + Human Resource

Managers + Trainers + Corporate Travel Agents + PR Specialists + Communications

Managers

PLUS + Buyers of premium/

incentive merchandise + corporate gifts

+ Anyone responsible for Selecting promotional items to reward + motivate employees

Purchasing ways to thank clients

Launching new products + services

B

BANFF LAKE LOUISE TOURISM375 Cascade PlazaPO Box 1298Ban� AB T1L 4B3P: 403-762-0281 F: 403-762-8545ban� akelouise.com/meetingsAlso Exhibiting: Ban� Lodging Co/Wild Bill’s, Ban� -on-Demand, Brewster Corporate & Event Management, Discover Destination Management, Fairmont Ban� Springs Hotel, Fairmont Chateau Lake Louise, Rocky Mountain Resorts, The Ban� CentreBooth # 1223, 1225, 1227, 1322, 1324, 1326Ban� and Lake Louise o� er everything a planner needs for an exceptional meeting, conference or incentive. Five star iconic resorts, contemporary facilities with state-of-the-art conveniences, modern mountain lodges, unique o� site venues, quality professional services and unlimited outdoor activities all blend e� ortlessly with the pristine beauty of Ban� National Park.

BARBADOS TOURISM AUTHORITY1010-105 Adelaide StToronto ON M5H 1P9P: 800-268-9122 F: 416-241-9882visitbarbados.orgAlso Exhibiting: Accra Beach Resort & Spa, Barefoot Meetings & Incentives, Courtyard by Marriott, Elegant Hotels, Fairmont Royal Pavillion, Hilton Barbados, Journeys Thru Paradise, Ocean Two, The CraneBooth # 1831, 1833, 1930, 1932

BARCELO HOTELS & RESORTS17755 65th AveTinley Park IL 60477 USAP: 708-781-9665playaresorts.comBooth # 1919

BERMUDA DEPT. OF TOURISM675 Third Ave, Floor 20New York NY 10017 USAP: 800-223-6106 F: 212-983-5289gotobermuda.comBooth # 1814

BLUE MAN GROUP599 Broadway, Floor 6New York NY 10012 USAP: 800-258-3626 F: 212-937-3509blueman.comBooth # 1737

BLUE MOUNTAIN RESORT110 Jozo Weider BlvdBlue Mountains ON L9Y 3Z2P: 877-445-0231 F: 705-444-1751bluemountain.caBooth # 630

BMO FINANCIAL GROUP INSTITUTE FOR LEARNING3550 Pharmacy AveScarborough ON M1W 3Z3P: 416-490-4300 F: 416-490-6100ifl .bmo.comBooth # 730

BRIGGS INC.406 - 1501 BroadwayNew York NY 10036 USAP: 212-354-9440 F: 212-382-1560briggsnyc.comBooth # 1711, 1713, 1715

BROADWAY.COM729 Seventh Ave, 7th FloorNew York NY 10019 USAP: 212-817-9159 F: 212-541-4892broadway.comBooth # 1711, 1713, 1715

BUY THE SEA10189 Cleary BlvdPlantation FL 33324 USAP: 954-424-8649 F: 954-476-3689buysea.netAlso Exhibiting: Celebrity Cruises, Crystal Cruises, Regent Seven Seas Cruises & Oce-ania Cruises, Windstar CruisesBooth # 1826

C CAESARS WINDSOR377 Riverside Dr EWindsor ON N9A 7H7P: 877-223-7702 F: 519-985-5849caesarswindsor.comBooth # 623, 625

CAPELLA PEDEGALCamino Del Mar 1CP 23455Cabo San Lucas BCS Mexicocapellahotels.comBooth # 1925, 1927

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CARLISLE BAYCarlisle Bay Old RoadSt. Mary’s Antigua WIcampbellgrayhotels.comBooth # 1925, 1927

CAYMAN ISLANDS DEPARTMENT OF TOURISM1101-1200 Bay StToronto ON M5R 2A5P: 800-263-5805 F: 416-485-0832caymanislands.kyAlso Exhibiting: Celebrations Ltd. - Event Management, Cayman Resorts, Grand Cay-man Marriott Beach Resort, The Ritz-Carlton Grand Cayman, Westin Casuarina Resort and Spa Grand CaymanBooth # 1810, 1812

CCR SOLUTIONS INC.100A Belfi eld RdEtobicoke ON M9W 1G1P: 800-761-1119 F: 416-675-6997ccrsolutions.comBooth # 1905, 1907, 2004, 2006

CINEPLEX ENTERTAINMENT LP1303 Yonge StToronto ON M4T 2Y9P: 800-313-4461 F: 416-323-7228cineplex.com/corporatesales.aspxBooth # 719

CLUBMED BUSINESS1500-2 Place Alexis NihonMontréal QC H3Z 3C1P: 888-567-1777 F: 514-937-9661clubmedgroups.comBooth # 1917

CONCORDE HOTELS & RESORTSOne Penn Plaza, Suite 2127New York NY 10119 USAP: 917-339-7384 F: 212-695-4742concorde-hotels.comBooth # 1537, 1539

COSMOPOLITAN HOTEL8 Colborne StToronto ON M5E 1E1P: 855-368-2565 F: 416-368-2572cosmotoronto.comBooth # 709, 711, 808, 810

CREAM OF THE CROP EVENT AND LOGISTICS, LLC158 North Federal HighwayDania Beach FL 33004 USAP: 877-987-3836 F: 954-925-4982creamofthecropevents.comBooth # 1832

CROWNE PLAZA NIAGARA FALLS - FALLSVIEW5685 Falls Ave, Niagara Falls ON L2E 6W7P: 905-374-4445 F: 905-374-9606niagarafallshotels.comBooth # 1130, 1132

CROWNE PLAZA TIMES SQUARE1605 Broadway, New York NY 10019 USAP: 212-315-6123 F: 212-977-5517manhattan.crowneplaza.comBooth # 1711, 1713, 1715

CSI AVIATION SERVICES INC.1-3700 Rio Grande Blvd NWAlbuquerque NM 87112 USAP: 800-765-9464 F: 505-342-7377airchartertravel.comBooth # 1726

D DEERHURST RESORT1235 Deerhurst Dr, Huntsville ON P1H 2E8P: 855-368-2565 F: 416-368-2572deerhurstresort.comBooth # 709, 711, 808, 810

DELTA GRAND OKANAGAN RESORT & CONFERENCE CENTRE1310 Water St, Kelowna BC V1Y 9P3P: 800-465-4651deltagrandokanagan.comBooth # 1336

DELTA HOTELS & RESORTS2300-77 King St, Toronto ON M5K 1G8P: 416-874-2000deltahotels.comAlso Exhibiting: Delta Centre-Ville, Delta Chelsea, Delta Edmonton South, Delta Lodge at Kananaskis, Delta Meadowvale Hotel and Conference Centre, Delta Montreal, Delta Ottawa City Centre, Delta Quebec, Delta Victoria Ocean Pointe Resort and SpaBooth # 609, 611, 708, 710

DEMCO TRAVEL ORGANISATIONSSinoplu Sehit Cemal Sok 16, 1/1 TesvikiyeIstanbul TurkeyP: +90 212 2402871 F: +90 212 2404063dem-co.comAlso Exhibiting: Demco Destination Event ManagementBooth # 1530Creative, contemporary, hip and sincere...the goal is to add value to the work you do and become indispensable. Partnerships are instru-mental in the success of any event and as your partner in Turkey, we recognize that the most important aspect of the services we o� er is to understand your needs and expectations.

DENIHAN551 Fifth AveNew York NY 10176 USAP: 646-424-2639 F: 212-971-1143denihan.comBooth # 1711, 1713, 1715

DESTINATION HALIFAX802-1800 Argyle StHalifax NS B3J 3N8P: 877-422-9334 F: 902-492-3175destinationhalifax.comAlso Exhibiting: Atlantica Hotels, Delta Barrington, Delta Halifax, Fox Harb’r Resort, Halifax Marriott Harbourfront, RCR Hospital-ity Group, Westin Nova Scotian, World Trade & Convention CentreBooth # 522, 524, 526

DESTINATION HOTELS & RESORTSChicago National Sales O� ce6-200 E Walton PlChicago IL 60611 USAP: 312-280-4554destinationhotels.comBooth # 1723

DESTINATION ST. JOHN’S201-11 Waldegrave StSt. John’s NL A1C 4M5P: 877-739-8899 F: 709-739-8897destinationstjohns.comAlso Exhibiting: Delta St. John’s Hotel, McCarthy’s Party Tour & Convention Ser-vices, Newfoundland & Labrador Tourism, Sheraton Hotel NewfoundlandBooth # 531, 533With its breathtaking surroundings, modern facilities, and colourful experiences, St. John’s is the natural choice for your next conference. Destination St. John’s can make it happen! Opening in the spring of 2016, the St. John’s Convention Centre, which is doubling in size, will make this proven host city even better!

025-048.Listings.indd 27 7/16/12 1:20:25 PM

28 M E E T I N G S C A N A D A . C O M / I N C E N T I V E W O R K S 2 0 1 2 S H O W G U I D E

FOLLOW US ON TWITTER @INCENTIVE_WORKS AND USE THE HASH TAG #IWSHOW

Listings updated as of June 28, 2012

DISNEY CRUISE LINEPO Box 10299Lake Buena Vista FL 32830 0299 USAP: 407-566-7520 F: 407-566-3541disneymeetings.com/dclBooth # 1830Choose a Disney Cruise Line experience as the well-deserved reward for any high-achieving employee, innovative team or success-driven group and you will send a powerful message of recognition and sup-port for their accomplishments. Chart the course for ongoing success that will ripple throughout any organization.

DISNEY DESTINATIONSPO Box 10000Lake Buena Vista FL 32830 USAP: 407-566-4890 F: 407-566-4879disneymeetings.comBooth # 1622Great stories aren’t just told. They’re experi-enced. Disney brings your meeting to life with the resources and expertise available exclusive-ly from the global leader in imagination and creativity. Create an unforgettable experience by collaborating with an organization commit-ted to excellence, inspiration and innovation. Make your next meeting a Disney Meeting!

THE DMC GROUP808 - 59 Fifth AveNew York NY 10003 USAP: 212-989-4410 F: 212-989-7538thedmcgroup.comBooth # 1527

DOMINICAN REPUBLIC TOURISM801-26 Wellington St EToronto ON M5E 1S2P: 888-494-5050godominicanrepublic.comAlso Exhibiting: Amstar DMC, Connect Travel ServicesBooth # 1916, 1918

DRUM CAFE1591 Dundas St WToronto ON M6K 1T9P: 800-791-3786drumcafe.caBooth # 1037

e E11EVEN15 York StToronto ON M5J 0A3P: 416-815-1111 F: 416-815-6047e11even.caBooth # 922, 924, 926

EASY & THE FIFTH225 Richmond St WToronto ON M5V 1W2P: 416-979-3000 F: 416-979-9877thefi fth.comBooth # 716, 718

EDMONTON TOURISM9990 Jasper Ave, Floor 4Edmonton AB T5J 1P7P: 877-917-7626 F: 780-426-0535edmonton.comAlso Exhibiting: Destination Marketing Hotels Edmonton Downtown, Destination Marketing Hotels Edmonton South, Des-tination Marketing Hotels Edmonton West, Shaw Conference CentreBooth # 1323, 1325, 1327, 1422, 1424, 1426Edmonton Tourism and our partners at IncentiveWorks are experts in destination experiences. We want to partner with you to make your next program the success you envision, so come visit our team and take the fi rst step to something completely diff erent!

ELMWOOD SPA18 Elmwood St,Toronto ON M5G 1G7P: 877-284-6348 F: 416-977-8280elmwoodspa.comBooth # 1039

EPLY ONLINE EVENT REGISTRATION224-145 East 15th StNorth Vancouver BC V7L 2P7P: 800-507-3759eply.comBooth # 738

THE ESTATES OF SUNNYBROOK2075 Bayview AveToronto ON M4N 3M5P: 416-487-3841 F: 416-487-5700estatesofsunnybrook.comBooth # 938

EXCELLENCE GROUP LUXURY HOTELS & RESORTSPaseo Muveres Lt1 M21 S13, Isla Muveres R00, Mexico 77400P: +52 998 872 8685 F: +52 998 872 8621excellence-resorts.comBooth # 1926

EXPOSOFT SOLUTIONS221-7895 Tranmere DrMississauga ON L5S 1V9P: 888-304-9161 F: 905-672-7050exposoftsolutions.comBooth # 1423

F FAIRMONT, RAFFLES, SWISSÔTEL HOTELS & RESORTS3300-155 Wellington St WToronto ON M5V 0C3P: 416-874-2600 F: 416-874-2431frhi.comBooth # 1114, 1116, 1118

FALLSVIEW CASINO RESORT6380 Fallsview BlvdNiagara Falls ON L2G 7X5P: 888-325-5788 F: 905-371-7639fallsviewcasinoresort.comAlso Exhibiting: Hillebrand Winery, Hilton Hotel and Suites Niagara Falls, Peller Estates WineryBooth # 1124, 1126

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FAMELOFT210-2600 William-TremblayMontréal QC H1Y 3J2P: 855-522-3263 F: 514-725-3750fameloft.comBooth # 1417, 1419Fameloft is an innovative event and advertising tool with a fully customizable design which refl ects exactly your brand image or your events, by reinventing the traditional photo booth and turning it into a digital high visibility promotional medium throughout social networks.

FLUID EVENT MANAGEMENT SOLUTIONS544 Conestogo RdWaterloo ON N2L 4E2P: 866-663-5631 F: 519-725-2082fl uidems.comBooth # 1439

FOUR SEASONS HOTELS AND RESORTS830 - 900 North Michigan AveChicago IL 60611 USAP: 312-944-4949 F: 312-944-6798fourseasons.comBooth # 1525

FRANCE MEETINGS & CONVENTION BOARD1010-1800 McGill College AveMontréal QC H3A 3J6P: 514-288-2026 F: 514-845-4868franceguidepro.comAlso Exhibiting: Air France, Air Tahiti Nui, Concorde Hotels & Resorts, Martinique Pro-motion Bureau/CMT CanadaBooth # 1537, 1539

FRONTIER TEAM BUILDING108.5 Church StSt. Catharines ON L2R 3C8P: 800-685-5278 F: 905-935-1369frontierteambuilding.comBooth # 1425

g GLENERIN INN & THE SPA1695 The CollegewayMississauga ON L5L 3S7P: 877-991-9971 F: 905-828-0891glenerininn.comAlso Exhibiting: The Spa at Glenerin InnBooth # 1043

THE GRAND HOTEL & SUITES225 Jarvis StToronto ON M5B 2C1P: 877-324-7263 F: 416-863-1100grandhoteltoronto.comBooth # 932

GREAT WOLF LODGE3950 Victoria AveNiagara Falls ON L2E 7M8P: 888-878-1818 F: 905-353-5639greatwolf.comBooth # 1139

GREATER MIAMI CONVENTION & VISITORS BUREAU2700-701 Brickell AveMiami FL 33131 USAP: 800-933-8448 F: 306-539-2985miamiandbeaches.comAlso Exhibiting: Biltmore Hotel, Charles Group Hotels, Fontainebleau Miami Beach, Mayfair Hotel & Spa, Ritz-Carlton, St. James Royal Palm, The Hotel/Park CentralBooth # 1637, 1639, 1736, 1738

GREATER PALM SPRINGS CVB70 - 100 Highway 111Rancho Mirage CA 92270 USAP: 800-967-3767 F: 760-770-9001palmspringsoasis.comBooth # 1624, 1626

GROUPE GERMAIN75 Bremner BlvdToronto ON M5J 0A1P: 888-940-7575 F: 416-649-7574groupegermain.comAlso Exhibiting: Alt Hotel, Hotel Le GermainBooth # 717Groupe Germain’s philosophy is founded on elegance combined with authenticity. The distinctive character of a Germain property is in its exclusive design, remark-able comfort and warm ambience. We strive to create a comfortable and inviting atmosphere where the attentive and personalized service is accommodating yet never intrusive — a home away from home.

GUOMAN & THISTLE HOTELS1115 - 1875 Connecticut Ave NWWashington DC 20009 USAP: 202-772-8328 F: 202-772-8338guoman.comthistle.comBooth # 1536, 1538

H HARRISON HOT SPRINGS RESORTS & SPA100 Esplanade AveHarrison Hot Springs BC V0M 1K0P: 800-663-2266F: 604-796-3682harrisonresort.comBooth # 1236

HAWAII VISITORS & CONVENTION BUREAU1400 - 980 N Michigan AveChicago IL 60611 USAP: 312-214-3923 F: 312-560-2486meethawaii.comBooth # 1611, 1613, 1710, 1712

HILTON HOTEL AND SUITES NIAGARA FALLS6361 Fallsview BlvdNiagara Falls ON L2G 3V9P: 800-339-5023niagarafallshilton.comAlso Exhibiting: Peller Estates WineryBooth # 1124, 1126

HILTON WORLDWIDE5830 Campus RdMississauga ON L4V 1G2P: 800-671-9981 F: 905-672-6422hiltonworldwide.comBooth # 1313, 1315, 1317, 1319, 1412, 1414, 1416, 1418

025-048.Listings.indd 29 7/12/12 6:45:42 PM

2 0 1 2 S H O W G U I D E

WHO

EXHIBITS AT INCENTIVEWORKS?

+ Audio Visual + Registration + Catering + Transportation + Hotels + Resorts + National + International

Hotel Chains from all the MAJOR brands!

+ Convention Centres + Convention Bureaus + DMC’s + Cruiselines

And a host of additional services + products to help you deliver memorable events!

PLUS + Premium + Incentive

Merchandise: Æ Apparel Æ Gift Cards Æ Awards Æ Bags Æ Conference Gifts Æ And Much More!

LOCAL NATIONAL

INTERNATIONALEXHIBITORS:

HISTORIC ROYAL PALACESTower of LondonLondon England EC3N 4ABP: +44 20 3166 6311 F: +44 20 3166 6310hrp.org.ukBooth # 1536, 1538

HOCKLEY VALLEY RESORT793522 Mono 3rd Line, RR 1Orangeville ON L9W 2Y8P: 866-462-5539 F: 519-942-8033hockley.comBooth # 633

HORNBLOWER CRUISES & EVENTSHornblower Landing Pier 3The EmbarcaderoSan Francisco CA 94111 USAP: 415-788-8866hornblower.comBooth # 1630Hornblower Cruises & Events has been the leading dining cruise company in California for over 30 years. The company produces corporate, incentive and private cruises onboard over 40 vessels nationwide. Cruising from San Francisco, Marina del Rey, Newport Beach, San Diego and announcing our newest location in New York Harbor.

HORSESHOE RESORT1101 Horseshoe Valley RdBarrie ON L4M 4Y8P: 855-368-2565 F: 416-368-2572horseshoeresort.comBooth # 709, 711, 808, 810

HOTEL GRAND PACIFIC463 Belleville StVictoria BC V8V 1X3P: 800-663-7550 F: 250-380-4475hotelgrandpacifi c.comBooth # 1237

HOTEL LE CRYSTAL1100 rue de la MontagneMontréal QC H3G 0A1P: 877-861-5550 F: 514-861-5288hotellecrystal.comBooth # 516

HOTEL QUINTESSENCE3004 chemin de la ChapelleMont-Tremblant QC J8E 1E1P: 866-425-8551 F: 819-425-7118hotelquintessence.com/enBooth # 514

HYATT HOTELS & RESORTS71S Wacker DrChicago IL 60606 USAP: 800-233-1234hyatt.comBooth # 809, 811, 813, 908, 910, 912Great Happens when people get together. At Hyatt, we believe in the power of the meeting, because nothing is quite so personal, quite so human, as meeting in person. We believe that when the details of your meeting are graciously handled and the distractions artfully managed, you become free to succeed. No matter what type of meeting or event you’re planning, Hyatt has everything you need to make Great Happen.

i IBEROSTAR HOTELS & RESORTSGeneral Riera 154Palma de MallorcaBa Leares SpainP: 905-821-4505iberostar.comBooth # 1817, 1819

INDIA TOURISM TORONTO1003-60 Bloor St W, Toronto ON M4W 3B8P: 866-974-6342 F: 416-962-6279incredibleindia.orgBooth # 1532

INTERCONTINENTAL HOTELS & RESORTS2 Robert Speck PkwyMississauga ON L4Z 1H8P: 877-675-6644 F: 416-675-9779ihg.comAlso Exhibiting: InterContinental Toronto Centre, InterContinental Toronto YorkvilleBooth # 1023

INTERNATIONAL CENTRE6900 Airport RdMississauga ON L4V 1E8P: 800-567-1199 F: 905-677-3089internationalcentre.comBooth # 1025

THE ISLANDS OF THE BAHAMAS202-6725 Airport RdMississauga ON L4V 1V2P: 800-667-3777 F: 905-672-2092bahamas.comBooth # 1923

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J

JAMAICA TOURIST BOARD303 Eglinton Ave EToronto ON M4P 1L3P: 800-465-2624 F: 416-482-1730visitjamaica.comAlso Exhibiting: Chukka Carribean, Jamaica Tours DMC Limited, Montego Bay Convention CentreBooth # 1822, 1824Jamaica’s groups and conventions team is committed to helping you with all aspects of your meeting, convention or incentive program on our beautiful Island. Do visit our partners who are also here today to see you: Jamaica Tours DMC; Sunset Resorts; Chukka Caribbean Attractions and the Montego Bay Convention Centre.

JPdL500-1555 rue PeelMontréal QC H3A 3L8P: 800-361-1070F: 514-287-1248jpdl.comBooth # 519

JW MARRIOTT, THE ROSSEAU MUSKOKA RESORT & SPA1050 Paignton House RdPO Box 31Minett ON P0B 1G0P: 866-240-8605F: 705-765-6948jwrosseau.caBooth # 632

K KEMPENFELT CONFERENCE CENTRE, BARRIE3722 Fairway RdInnisfi l ON L9S 1A5P: 705-722-8080 F: 705-721-3395kempenfelt.comBooth # 631

KETCHUM MANUFACTURING INC.1245 California AveBrockville ON K6V 7N5P: 613-342-8455F: 613-342-7550ketchum.caBooth # 737

THE KING EDWARD HOTEL37 King St EToronto ON M5C 1E9P: 855-368-2565 F: 416-368-2572thekingedwardhotel.comBooth # 709, 711, 808, 810

KOREA TOURISM ORGANIZATION700 Bay StToronto ON M5G 1Z6P: 800-866-7567 F: 416-348-9058english.visitkorea.or.krBooth # 1533

L LAS VEGAS CONVENTION AND VISITORS AUTHORITY3150 Paradise RdLas Vegas NV 89109 9096 USAP: 702-892-0711 F: 702-892-2824visitlasvegas.comlvcva.comAlso Exhibiting: Baskow & Associates, Caesars Entertainment, Circus Circus Hotel, Cirque du Soleil, Cosmopolitan Hotel, Green Valley Ranch Hotel, Hard Rock Hotel, Hello Las Vegas, Hilton Grand Vacations, Meet Las Vegas, Orleans Hotel, Papillon Helicop-ters, Red Rock Hotel, Richard Petty Driving Experience, Station Casinos, Treasure Island Hotel, Wynn/Encore HotelsBooth # 1513, 1515, 1612, 1614

THE LEADING HOTELS OF THE WORLD403 - 1730 N Western AveChicago IL 60647 USAP: 312-402-8472 F: 312-263-5045lhw.comAlso Exhibiting: Banyan Tree Mayakoba, The Setai Fifth AvenueBooth # 1724

LEAGUE OF ROCK33 Chaplin CresToronto ON M5P 1A2P: 416-908-5284 F: 416-481-1011leagueofrock.comBooth # 722North America’s Best Team Building Event. Harness The Raw Power & Emotion Of Music! Jump-start creativity and teamwork! Improve collaboration. Build deeper relationships. Get your team truly connected when they collaborate with famous and professional musicians from across North America. Too often, traditional team building events favour the athletes or the heavy thinkers. The League of Rock’s programs are truly incredible experi-ences everyone can excel at, with no musical skill required.

LOEWS HOTEL LE CONCORDE1225 cours général-de MontcalmQuebec QC G1R 4W6P: 418-640-5802 F: 418-647-1773loewshotels.comBooth # 513, 515, 517

LOEWS HOTELS655 Madison AveNew York NY 10021 USAP: 913-385-2025 F: 913-385-2026loewshotels.comAlso Exhibiting: Loews Hotel Le Concorde, Loews Hotel Vogue, Loews Miami Beach Hotel, Loews Regency HotelBooth # 1517, 1519

LONDON & PARTNERS845 Third Ave, Floor 10New York NY 10022 USAP: 212-850-0337londonandpartners.comAlso Exhibiting: Guoman & Thistle Hotels, Historic Royal PalacesBooth # 1536, 1538

THE LONDON NYC151 W 54th StNew York NY 10019 USAP: 212-468-8743 F: 212-468-8747thelondonnyc.comBooth # 1711, 1713, 1715

LONGBOAT KEY CLUB AND RESORT301 Gulf of Mexico DrLongboat FL 34228 USAP: 800-237-8821 F: 941-387-1617longboatkeyclub.comBooth # 1730, 1732

LUCKY STRIKE1 Bass Pro Mills DrVaughan ON L4K 5W4P: 905-760-9931 F: 905-760-1351bowlluckystrike.comBooth # 739

LUXE WORLDWIDE HOTELS11461 Sunset BlvdLos Angeles CA 90049 USAP: 310-691-7714 F: 310-440-0821luxehotels.comBooth # 1632

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32 M E E T I N G S C A N A D A . C O M / I N C E N T I V E W O R K S 2 0 1 2 S H O W G U I D E

$1 + $1 = $20,000CANADIAN ECONOMIC IMPACT STUDY

M+IT WILL MATCH YOUR DONATION! FOR MORE INFO VISIT BIT.LY/CEIS3

Listings updated as of June 28, 2012

LUXURY COACH131 Saramia CresVaughan ON L4K 4P7P: 416-746-5466 F: 416-746-5463luxury.toBooth # 1019

M MANDARIN ORIENTAL HOTEL GROUP250 W 57th St, Suite 1917New York NY 10107 USAP: 212-207-8880 F: 212-207-8886mandarinoriental.comBooth # 1531

MARRIOTT GATEWAY ON THE FALLS6755 Fallsview BlvdNiagara Falls ON L2G 3W7P: 905-374-1077 F: 905-374-3715marriottgatewayonthefalls.comAlso Exhibiting: Marriott Niagara Falls Fallsview Hotel & SpaBooth # 1134

MARRIOTT INTERNATIONAL INC.10400 Fernwood RdBethesda MD 20817 USAP: 800-679-7611marriott.comBooth # 701, 703, 705, 800, 802, 804

MARRIOTT INTERNATIONAL - NORTHEAST REGION1535 BroadwayNew York NY 10036 USAP: 617-777-6886marriott.comBooth # 1732The Eastern Northeast Region Marriott, representing 104+ hotels with a number of diverse Marriott Brands, is delighted to serve you! We have wonderful hotels in New York, New Jersey, Boston, New England, and Philadelphia. We are ready to serve our customers and prepared to welcome you to a new, exciting and comfortable experiences in all di� erent ideal locations!

MARTINIQUE PROMOTION BUREAU/CMT CANADA1010-1800 McGill College AveMontréal QC H3A 3J6P: 514-844-8566 F: 514-844-8901lamartinique.caBooth # 1537, 1539

MASSEY HALL & ROY THOMSON HALL60 Simcoe StToronto ON M5J 2H5P: 416-593-4822roythomson.comBooth # 1027

MAVERICK AVIATION GROUP6075 Las Vegas Blvd SLas Vegas NV 89119 USAP: 800-218-9932 F: 702-798-3017fl ymaverick.comBooth # 1618

MAYBOURNE HOTEL GROUP30 Old Burlington StLondon United KingdomP: 800-637-2869maybourne.comBooth # 1522

MEETINGS & CONVENTIONS CALGARY120 9th Ave SECalgary AB T2G 0P3P: 877-710-6338 F: 403-261-8510meetingscalgary.comAlso Exhibiting: Calgary Exhibition and Stampede, Calgary Telus Convention Centre, Coast Plaza Hotel & Conference Centre, Deerfoot Inn and Casino, Delta Bow Valley, Fairmont Palliser, Hotel Arts, Hotel Blackfoot, Hyatt Regency Calgary, International Hotel Suites Calgary, Shera-ton Cavalier Hotel Calgary, Sheraton Suites Calgary Eau Claire, The Westin Calgary, WinSport CanadaBooth # 1213, 1215, 1217, 1219, 1312, 1314, 1316, 1318Calgary is a sparkling cosmopolitan city, but it’s also got a reputation for warm, Western welcomes. It’s a bustling business centre, but it’s also full of exciting op-portunities to play. We think it’s the perfect mix. A little bit country. A little bit Rocky Mountain. A lot of fl exibility. It’s Calgary.

MEETINGS & CONVENTIONS PRINCE EDWARD ISLAND9 Queen StCharlottetown PE C1A 4A2P: 800-955-1864 F: 902-892-5486meetingsandconventionspei.comAlso Exhibiting: DP Murphy Hotels & Resorts, Delta Prince Edward, Rodd Hotels & ResortsBooth # 528, 530

MEETINGS & INCENTIVE TRAVEL MAGAZINE80 Valleybrook Dr, Toronto, ON, M3B 2S9P: 416-442-5600 x3213 F: 416-510-5140meetingscanada.comAlso Exhibiting: IncentiveWorks, MeetingsCanada.comBooth #: Top of EscalatorsM+IT, IncentiveWorks and MeetingsCanada.com have been Canada’s #1 trusted resource for 40 years and are here to help Canadian meeting planners deliver better events. Meeting planners look to M+IT for ideas, inspiration and industry updates.

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332 0 1 2 S H O W G U I D E M E E T I N G S C A N A D A . C O M / I N C E N T I V E W O R K SListings updated as of June 28, 2012

MEMPHIS CONVENTION & VISITORS BUREAU47 Union AveMemphis TN 38103 USAP: 901-543-5300memphistravel.comBooth # 1733

METRO TORONTO CONVENTION CENTRE255 Front St WToronto ON M5V 2W6P: 416-585-8323 F: 416-585-8198mtccc.comBooth # 916, 918The Metro Toronto Convention Centre, Can-ada’s #1 convention and trade show facility is excited about hosting the IncentiveWorks Tradeshow! With 66 meeting rooms; 7 halls, a world-class 1,332 seat theatre; two car-peted ballrooms and an enviable reputation for food and service excellence. A unique meeting space for your winning perform-ance. Visit us at booths 916 & 918. We look forward to seeing you!

MEXICO TOURISM BOARD1502-2 Bloor St WToronto ON M4W 3E2P: 416-928-0078visitmexico.comBooth # 1811, 1813, 1910, 1912

MGM RESORTS INTERNATIONAL3950 Las Vegas Blvd SLas Vegas NV 89119 USAP: 908-429-3992 F: 702-862-1325mgmresorts.comBooth # 1616MGM Resorts International is one of the world’s leading global hospitality com-panies, operating a peerless portfolio of destination resort brands. The company has signifi cant holdings in gaming, hospitality and entertainment and owns and operates 15 properties located in Nevada, Mississippi and Michigan. Their growth and expansion into Southeast Asia includes properties in Macau, as well as Sanya, China.

MIAMI AIR INTERNATIONALPO Box 660880, Miami FL 33266 USAP: 877-535-9624 F: 305-871-4222miamiair.comBooth # 1722Miami Air International is a U.S. based FAA certifi ed Part 121 Flag Carrier which fl ies strictly as a charter airline. We off er large jet charters featuring a fl eet of modern Boeing aircraft including 737-800s with 172 standard seats and Boeing 737-400s with 68 business class seats.

MORRIS J. WOSK CENTRE FOR DIALOGUE, SFU580 West Hastings, Vancouver BC V6B 1L6P: 866-619-6338 F: 778-782-5818sfu.ca/mecsAlso Exhibiting: Delta Vancouver SuitesBooth # 1232

THE MULTISOFT GROUP302-2750 14th Ave, Markham ON L3R 0B6P: 888-777-6621 F: 905-513-6363themultisoftgroup.comBooth # 1430

n

NATIONAL ARTS CENTRE /ARC THE HOTEL53 Elgin St, Ottawa ON K2C 0E6P: 613-947-7000nac-cna.caAlso Exhibiting: ARC, The HotelBooth # 618Located in the heart of downtown next to the Rideau Canal, the National Arts Centre (NAC) is Canada’s premier showcase of the performing arts. The NAC presents full seasons of English Theatre, French Theatre, dance and orchestra. In addition to in-house productions, the Centre plays host to variety and Broadway programming plus special festivals. The Centre’s Southam Hall seats 2,324 over four levels of seating; Theatre Hall seats 897, combined with 3 meeting spaces to accommodate 100, 120 and 350 respectively. The NAC’s Le Cafe restaurant overlooks the Rideau Canal and features Canadian contemporary cuisine in a fi ne dining atmosphere.

NEW ORLEANS CONVENTION & VISITORS BUREAU2020 St. Charles AveNew Orleans LA 70130 USAP: 504-566-5011 F: 504-566-5046neworleanscvb.comAlso Exhibiting: Hotel MonteleoneBooth # 1739

THE NEW YORK PASS36 West 44th StNew York NY 10036 USAP: 212-977-7732 F: 212-977-7798newyorkpass.comBooth # 1711, 1713, 1715

NIAGARA FALLS TOURISM5400 Robinson StNiagara Falls ON L2G 2A6P: 800-563-2557 F: 905-356-5567niagarafallstourism.comAlso Exhibiting: Doubletree Fallsview Resort & Spa by Hilton, Embassy Suites Niagara Falls - Fallsview, Niagara Airbus, Niagara Parks CommissionBooth # 1122, 1137Naturally inspired business gatherings hap-pen here in Niagara Falls! With over 16,000 guestrooms, the sparkling new Scotiabank Convention Centre Niagara, world-class cuisine and natural wonders, Niagara Falls is a four-season meetings and conference destination. Visit the Niagara Neighbour-hood to learn how naturally excited your delegates will be to attend your next Niagara event!

NOTTAWASAGA RESORT6015 Highway 89Alliston ON L9R 1A4P: 800-669-5501 F: 705-435-5840nottawasagaresort.comBooth # 638

NOVOTEL CANADA3670 Hurontario StMississauga ON L5B 1P3P: 905-803-6772 F: 905-896-3942novotel.comBooth # 726

025-048.Listings.indd 33 7/12/12 6:45:47 PM

NYC & COMPANY810 Seventh AveNew York NY 10019 USAP: 212-484-1200 F: 212-246-6310nycgo.comAlso Exhibiting: Briggs Inc., Broadway.com, Crowne Plaza Times Square, Denihan, The London NYC, The New York Pass, World Yacht, Yotel New YorkBooth # 1711, 1713, 1715

o OAKWOOD RESORT70671 Bluewater HwyGrand Bend ON N0M 1T0P: 800-387-2324 F: 519-238-2377oakwoodinnresort.comBooth # 637

THE OLD MILL INN & SPA21 Old Mill RdEtobicoke ON M8X 1G5P: 416-236-2641 F: 416-236-0311oldmilltoronto.comBooth # 930If you are looking to “Escape The Ordinary” where setting and ambiance are important, then The Old Mill Toronto is the only place for your meeting, convention or special event. Off ering 57 luxurious 4 Diamond guest rooms, over 20,000 sq. ft. of fl exible meeting space divided into 16 distinctive rooms. All located in the picturesque Hum-ber Valley parklands, only minutes from downtown Toronto and Pearson Airport.

ONE KING WEST HOTEL & RESIDENCE1 King St WToronto ON M5H 1A1P: 866-470-5464 F: 416-548-8101onekingwest.comBooth # 731

ONTARIO’S FINEST HOTELS INNS & SPAS437 Turnberry StPO Box 9Brussels ON N0G 1H0P: 800-340-4667 F: 519-887-8192ontariosfi nest.caBooth # 636

ORIENT-EXPRESS205 Meeting StCharleston SC 29401 USAP: 800-455-2427 F: 843-937-9024orient-express.comAlso Exhibiting: Charleston Place Hotel, Hiram Bingham Train, Hotel Monasterio, La Samanna, Machu Picchu Sanctuary Lodge, Maroma Resort & Spa, Mirafl ores Park Hotel, Orient-Express PeruBooth # 1523The Orient-Express collection encircles the globe with hotels, rail journeys, safaris and river adventures on six continents. Beginning with the legendary Venice Simplon-Orient-Express luxury train from Venice to London, Orient-Express off ers ideal options for meet-ings and incentive travel programs.

The Hosted Buyer program allows meeting planners who live outside of the Toronto area to attend IncentiveWorks on a complimentary basis. Transportation, accommodation, network-ing, education and most meals are covered. In return, each hosted buyer must meet certain minimum criteria and have a meeting with each partner during the trade show.

Each of the past fi ve years, we have hosted between 30 and 35 buyers. We try very hard to strike a balance between corporate, association and third-party planners. In addition, we also balance regional representation, limit the number of representatives from a single company and strive to have over 90-per-cent new participants each year.

We encourage all meeting planners who aren’t able to attend this year’s show to apply for the program next year. The open call for applications will be promoted in Meetings + Incentive Travel,

on MeetingsCanada.com and throughout our weekly e-newsletter in spring, 2013.

Canada’S LeadinG HoSTed buYer proGraM

025-048.Listings.indd 34 7/12/12 6:45:50 PM

TRAVELLING TO TORONTO FOR INCENTIVEWORKS?

PORTER IS OFFERING 30% OFF FLIGHTS. VISIT

FLYPORTER.COM TO BOOK YOUR FLIGHT AND USE PROMO CODE: IW2012

OTTAWA TOURISM1800-130 Albert St, Ottawa ON K1P 5G4P: 800-363-4465 F: 613-237-7339ottawatourism.ca/meetingsAlso Exhibiting: Best Western Victoria Park Suites, Brookstreet Hotel, Canadian Museum of Civilization, Canadian Museum of Nature, Courtyard by Marriott, Hilton Lac Leamy, Les Suites, Lord Elgin, Ottawa Convention Centre, The National Hotel & Suites, Westin OttawaBooth # 608, 610, 612, 614, 616

P PALACE RESORTSTorre Generali, Ofi cina No. 9C-19 Piso Ave Samuel Lewis, Ciudad de PanamaP: (800) 539-3313Republica de Panamapalaceresorts.comBooth # 1931

PAN PACIFIC VANCOUVER300-999 Canada PlaceVancouver BC V6C 3B5P: 604-662-8111 F: 604-685-8690panpacifi cvancouver.comBooth # 1226

PANTAGES HOTEL200 Victoria StToronto ON M5B 1V8P: 855-368-2565 F: 416-368-2572pantageshotel.comBooth # 709, 711, 808, 810

PC/NAMETAG124 Horizon DrVerona WI 53593 USAP: 800-233-9767pcnametag.comBooth # 1725

PEARSON CONVENTION CENTER2638 Steeles Ave EBrampton ON L6T 4L7P: 877-494-1414 F: 905-494-0344pearsonconvention.comBooth # 934At Pearson Convention Center you have a choice of six sound proof, high ceiling halls, each with a private patio and executive suite, perfect setting for any event from 10 to 200 PPL. Each equipped with state-of-the-art technology. Internet access, video conference capability. Trade Show Services Steps away from the airport. Upgrade Hilton Garden Inn adjacent to Pearson Convention Center.

inCenTiVeWorKS WouLd LiKe THanK THe FoLLoWinG induSTrY parTnerS WHo HaVe CoMe ToGeTHer To SupporT THe

2012 HoSTed buYerS proGraM

Through their generous support, over 30 senior planners (buyers) from across Canada are able to attend the 2012 IncentiveWorks show.

025-048.Listings.indd 35 7/12/12 6:45:53 PM

PSAV® Presentation Services provides the ideas and technology that inspire great meetings. We don’t just execute meetings flawlessly;

of course we do that. We also enrich and enhance events long before the gathering begins.

Rebecca Bartlett-Jones, CSPDirect: 647.723.7089Mobile: 416.885.6757

Inspiring great meetings from more than 800 locations worldwide, including nearly 70 offices and warehouses throughout Canada.

Please visit our ‘The future is Wireless’ booth 1337- 1339 at Incentive Works

©2012 Audio Visual Services Group, Inc. – dba PSAV Presentation Services. All Rights Reserved.

we bring you bright ideasPSAV people come ready to listen and equipped with ideas. We strive to understand meeting objectives and offer solutions that are as relevant as they are imaginative.

we bring you smart technologyPSAV combines an unbeatable breadth of technology and expertise with concepts and ideas that can make your messages last well beyond the meeting itself.

we bring you successful meetingsPSAV combines ideas with technology to make your meetings more engaging, more memorable and more successful. Participants enjoy maximum return on investment.

we are with you everywherePSAV professionals and the advanced technology they operate are in more major markets than anyone, right where you want to have your next meeting.

www.psav.com

technologymeetsinspiration

025-048.Listings.indd 36 7/12/12 6:45:54 PM

372 0 1 2 S H O W G U I D E M E E T I N G S C A N A D A . C O M / I N C E N T I V E W O R K S

PSAV® Presentation Services provides the ideas and technology that inspire great meetings. We don’t just execute meetings flawlessly;

of course we do that. We also enrich and enhance events long before the gathering begins.

Rebecca Bartlett-Jones, CSPDirect: 647.723.7089Mobile: 416.885.6757

Inspiring great meetings from more than 800 locations worldwide, including nearly 70 offices and warehouses throughout Canada.

Please visit our ‘The future is Wireless’ booth 1337- 1339 at Incentive Works

©2012 Audio Visual Services Group, Inc. – dba PSAV Presentation Services. All Rights Reserved.

we bring you bright ideasPSAV people come ready to listen and equipped with ideas. We strive to understand meeting objectives and offer solutions that are as relevant as they are imaginative.

we bring you smart technologyPSAV combines an unbeatable breadth of technology and expertise with concepts and ideas that can make your messages last well beyond the meeting itself.

we bring you successful meetingsPSAV combines ideas with technology to make your meetings more engaging, more memorable and more successful. Participants enjoy maximum return on investment.

we are with you everywherePSAV professionals and the advanced technology they operate are in more major markets than anyone, right where you want to have your next meeting.

www.psav.com

technologymeetsinspiration

DON’T FORGET TO DOWNLOAD OUR

MOBILE APP!

Listings updated as of June 28, 2012

PEGASUS HOSPITALITY GROUP1601 Lakeshore Blvd WToronto ON M6K 3C1P: 416-533-1573 F: 416-533-7000pegasushospitality.caBooth # 1035

THE PENINSULA HOTELS700 Fifth AveNew York NY 10019 USAP: 866-382-8388 F: 212-397-0380peninsula.comBooth # 1623The Peninsula Hotels operates nine luxury hotels in key international cities, with proper-ties in Hong Kong, Shanghai, Tokyo, Beijing, New York, Chicago, Beverly Hills, Bangkok and Manila, with The Peninsula Paris opening in 2013. All eff orts are dedicated to providing luxurious comfort and modern facilities com-bined with exceptional, personalized service.

PENTICTON & WINE COUNTRY TOURISM553 Railway StPenticton BC V2A 8S3P: 800-663-5052tourismpenticton.comAlso Exhibiting: Penticton Trade & Convention CentreBooth # 1239Located in the heart of BC’s wine country, Penticton has long been a great place to meet. With daily fl ights into Penticton’s airport, a state-of-the-art events and con-vention complex and a vibrant and spirited community, fi nd out why Penticton & Wine Country is the perfect destination for your next memorable event.

PETERBOROUGH & THE KAWARTHAS TOURISM1400 Crawford DrPeterborough ON K9J 6X6P: 800-461-6424 F: 705-742-2494thekawarthas.caBooth # 723

PETERBOROUGH, KAWARTHA LAKES, NORTHUMBERLAND TOURISM555 Courthouse RdCobourg ON K9A 5J6P: 866-251-0005 F: 905-372-1696ourfavouriteplace.ca/meetingsBooth # 725Visit Peterborough, Kawartha Lakes, North-umberland at booth #725 and enter your business card to win a 13’ kayak and resort holiday. Have you heard... a new Conven-tion Centre & Hotel is in the fi nal planning stage and is expected to open in Peter-borough in 2014. We invite you to take a moment to view our enhanced website... www.OurFavouritePlace.ca. We have added a Meetings & Conventions section as well as a monthly contest section.

PLATINUM DMC COLLECTION6125 Chowen Ave SEdina MN 55410 USAP: 952-929-9552platinumdmc.comBooth # 1526

PLAYDIUM MISSISSAUGA99 Rathburn Rd WMilton ON L9T 5P2P: 905-273-9000 F: 905-273-4222playdium.comAlso Exhibiting: The Playdium StoreBooth # 936

PORSCHE CAR & CANADA LTD.402-5925 Airport RdMississauga ON L4V 1W1P: 905-694-2389 F: 678-225-6607porsche.caBooth # 615, 714This January and February, Porsche Camp4 Canada will take participants to the extreme: below zero, on racetracks carved into the snow, behind the wheel of a new Porsche. Looking for a truly individual and exhilarating experience? We can create a perfect package for you, and guarantee excitement and unadulterated driving pleasure.

PORTER AIRLINES INC.Billy Bishop Toronto City AirportToronto ON M5V 1A1P: 888-619-8622 F: 416-203-8150fl yporter.comBooth # 1011, 1013, 1110, 1112Porter off ers group, conference and charter services. Porter Airlines is Canada’s third lar-gest scheduled carrier, based at Billy Bishop Toronto City Airport. Porter is committed to off ering speed, convenience and service as part of a premium travel experience. A refi ned journey begins on the ground with comfortable airport lounges and service-oriented team members. The experience continues seamlessly in the air with spacious interiors and well-appointed crew. Passen-gers enjoy complimentary services, includ-ing free in-fl ight wine, beer and premium snacks, all aboard modern aircraft.

PSAV8-200 Trowers Rd, Woodbridge ON L4L 5Z8P: 647-723-7809 F: 905-264-3693psav.comBooth # 1337, 1339PSAV has a range of bright ideas and smart meeting technology to off er, such as webcasting & video conferencing, to content management systems, audience response systems and tailor-made meeting apps for smart phones and iPads. PSAV also excels in event production, providing staging, rigging, lighting solutions for any venue and state of the art sound systems for audiences of 10-100,000 people. Our creative department can bring events to life, with scenic designs and cost-eff ective enhancements that will keep your guests engaged and impress even the most discerning attendee. Visit us at psav.com/inspire for a quick and direct overview of our products and services.

025-048.Listings.indd 37 7/12/12 6:45:56 PM

38 M E E T I N G S C A N A D A . C O M / I N C E N T I V E W O R K S 2 0 1 2 S H O W G U I D EListings updated as of June 28, 2012

PUERTO RICO CONVENTION BUREAU402 - 500 Tanca Ochoa BldgSan Juan Puerto RicoP: 800-875-4765 F: 787-725-2133meetpuertorico.comBooth # 1922, 1924

Q

Q PRODUCTIONS INC.9-116C Viceroy RdVaughan ON L4K 2M3P: 855-760-5552 F: 905-760-5532qproductions.caBooth # 1431, 1433Q Productions Inc. is a full-service event production and staging company. Off ering a wide array of audio visual services, Q Pro-ductions focuses heavily within the corpor-ate sector, executing conferences, meetings & seminars, product launches, and social events. Specializing in Audio Systems, Lighting Design, Video Projection/ Produc-tion, and Custom Set Design.

QUEBEC CITY TOURISM399 St. Joseph StQuebec QC G1K 8E2P: 418-641-6654 F: 418-641-6578quebecregion.comAlso Exhibiting: Fairmont Le Chateau Fron-tenac, Groupe Le Massif Inc., Hilton Quebec, Loews Hotel Le Concorde, Quebec City Convention CentreBooth # 513, 515, 517

r

RAVINE VINEYARD1366 York RdSt. Davids ON L0S 1P0P: 905-262-8463 F: 905-262-6322ravinevineyard.comBooth # 1123Ravine is a biodynamically farmed, certifi ed-organic vineyard. Winemaker Shauna White makes elegant, layered and complex premium wines, with a focus on Merlot, Cabernet, Chardonnay and Riesling. The winery is fronted by a historic house reconstructed on the property while Chefs Paul Harber and Nathan Young serve up refi ned casual cuisine, highlighting local and sustainable ingredients.

REAL SPORTS BAR & GRILL15 York St, Maple Leaf SquareToronto ON M5J 0A3P: 416-815-7325 F: 416-815-6047realsports.caAlso Exhibiting: e11evenBooth # 922, 924, 926

REGENT SEVEN SEAS CRUISES & OCEANIA CRUISES100-8300 NW 33rd StMiami FL 33122 USAP: 305-514-4920rssc.comoceaniacruises.comBooth # 1826

RENDEZ-VOUS FREDERICTON - FREDERICTON TOURISM11 Carleton St, PO Box 130Fredericton NB E3B 4Y7P: 506-460-2041rendez-vousfredericton.caBooth # 527, 626

RESORT TO THE BEST503-234 Eglinton Ave E, Toronto ON M4P 1K5P: 800-567-5327 F: 416-322-7381resorttothebest.comAlso Exhibiting: Capella Pedegal, Carlisle BayBooth # 1925, 1927Resort To The Best, Canadian representative for a collection of luxury resorts in Carib-bean, Mexico and Europe. Ideal for high-end incentives, board of director meetings. Groups up to 80 rooms. Featuring Capella Pedregal (Mexico), Viceroy Anguilla, Carlisle Bay, Cur-tain Bluff , Sandy Lane, Grace Bay Club & The Veranda (Caribbean).

REVEAL MARKETING GROUP INC.555 Secretariat Crt, Mississauga ON L5S 2A5P: 888-335-3365 F: 905-795-0642revealgroup.caBooth # 1516, 1518

THE RIMROCK RESORT HOTEL300 Mountain Ave, Banff AB T1L 1T2P: 888-746-7629 F: 403-762-1842rimrockresort.comBooth # 1330

ROCK THE STARSB-1079 West AveMississauga ON L5E 1W1P: 905-891-0289rockthestars.comBooth # 1427

INCENTIVEWORKS IS PROUDLY SUPPORTED BY THE FOLLOWING ASSOCIATIONS

025-048.Listings.indd 38 7/12/12 6:45:59 PM

392 0 1 2 S H O W G U I D E M E E T I N G S C A N A D A . C O M / I N C E N T I V E W O R K SListings updated as of June 28, 2012

ROYAL CARIBBEAN INTERNATIONAL1080 Caribbean WayMiami FL 33132 USAP: 800-762-0458royalcaribbeanincentives.comBooth # 1837

S

SAMAJAM2121-2030 boul Pie IXMontréal QC H1V 2C8P: 514-598-1554 F: 514-598-8310samajam.comBooth # 1437Samajam is the largest producer of partici-patory musical performances in Canada. We produce nearly 600 musical activities per year in the entertainment and the corporate team building sectors.Our approach is unique, energizing and motivating and tailored to each client.

SAN DIEGO CONVENTION & VISITORS BUREAU1500-750 B StSan Diego CA 92101 USAP: 312-988-4622sandiego.orgBooth # 1625, 1627

SAN FRANCISCO TRAVEL ASSOCIATION201 Third Street, Suite 900San Francisco, CA 94103P: 415-227-2677 F: 415-227-2646sanfrancisco.travelBooth # 1443

SANDALS & BEACHES RESORTS320-4211 Yonge St, North York ON M2P 2A9P: 416-254-3470 F: 416-223-3306sandals.comBooth # 1818

SANTA BARBARA CONFERENCE & VISITORS BUREAU & FILM COMMISSION1601 Anacapa StSanta Barbara CA 93101 USAP: 800-676-1266 F: 805-966-1728santabarbaraca.comAlso Exhibiting: Allied PRA, Bacara Resort & Spa, Fess Parker’s Doubletree ResortBooth # 1631

SAVOYA1725-1845 Woodall Rodgers FreewayDallas TX 75201 USAP: 866-472-8692 F: 214-526-4677savoya.comBooth # 1717

SCOTIABANK CONVENTION CENTRE NIAGARA6815 Stanley AveNiagara Falls ON L2G 3Y9P: 888-997-6222 F: 905-357-6212fallsconventions.comBooth # 1136

SCOTTSDALE CONVENTION & VISITORS BUREAU170-4343 N Scottsdale RdScottsdale AZ 85251 USAP: 800-782-1117 F: 480-421-9733meetinscottsdale.comAlso Exhibiting: AZA Events, Inc., Carefree Resort & Conference Center, Enchantment Resort & Mii amo Spa, Hilton Resort & Vil-las/DoubleTree by Hilton Paradise Valley-Scottsdale, Kuoni Destination Management, Montelucia Resort & Spa, Sanctuary Resort on Cambelback Mountain, Talking Stick Re-sort, The Westin Kierland Resort & SpaBooth # 1617, 1619, 1716, 1718Memorable Meetings Happen in Scottsdale!There’s never been a better time to meet in Scottsdale, Arizona. Here you’ll fi nd an intim-ate resort community with state-of-the-art meeting facilities and all of the amenities you’d expect from the Southwest’s premier meetings destination, coupled with enticing value-added options that will maximize your budget.

SCRUB ISLAND RESORT, SPA & MARINA4602 Eisenhower BlvdTampa FL 33634 USAP: 877-890-7444 F: 813-354-2611scrubisland.comBooth # 1823This new private island resort combines pure luxury and modern convenience. Accommodations are ocean view guest rooms, suites and villas. Amenities: two res-taurants, the Ixora Spa, a multi-tiered pool and swim-up bar, fi tness center, dive shop, boutique and pristine beaches. Activities include: hiking, diving, snorkeling, sailing and easy island hopping.

SEADREAM YACHT CLUB1050 - 601 Brickell Key DrMiami FL 33131 USAP: 800-707-4911 F: 305-631-6110seadream.comBooth # 1832

SELECT GROUP MARKETING277 Fairlawn AveNorth York ON M5M 1T2P: 416-322-6018 F: 416-489-2983sgm-canada.comAlso Exhibiting: BBC Destination Manage-ment, Russkie Prostori, Windsor Court Hotel, New OrleansBooth # 1636, 1638

SHANGRI-LA HOTEL VANCOUVER1128 West Georgia StVancouver BC V6E 0A8P: 888-818-1120 F: 604-689-1195shangri-la.com/vancouverBooth # 1234

SHERATON ON THE FALLS5875 Falls AveNiagara Falls ON L2E 6W7P: 905-374-4445 F: 905-374-9606niagarafallshotels.comAlso Exhibiting: Crowne Plaza Niagara Falls - FallsviewBooth # 1130, 1132

SHERATON PARKWAY TORONTO NORTH HOTEL, SUITES & CONFERENCE CENTRE600 Highway 7 ERichmond Hill ON L4B 1B2P: 800-668-0101 F: 905-881-7841sheratonparkway.comBooth # 733

SILVERBIRCH HOTELS AND RESORTS1600-1030 W Georgia StVancouver BC V6E 2Y3P: 800-689-8167 F: 604-689-8167silverbirchhotels.comBooth # 1332

SILVERSEA CRUISES2300-110 East Broward BlvdFort Lauderdale FL 33301 USAP: 954-468-3028 F: 954-759-5007silversea.comBooth # 1838

025-048.Listings.indd 39 7/12/12 6:46:00 PM

Chic, sophisticated and sexy, Toronto is one hot destination and the world is starting to take notice – we’ve recently been ranked as one of the hottest destinations to visit in 2012 by Travel+Leisure Magazine and featured on NBC’s Today Show. Let us help you experience the excitement yourself; we’re experts at hosting, planning and keeping our finger on the city’s pulse.

Visit the Tourism Toronto booth #911 to meet our team and discover all the great new things that are making Toronto so buzz worthy.

Funding provided by the Government of Ontario.

Dynamic, cosmopolitan, Diverse, creative... we’re taking the worlD by storm.

We’re so excited and we just can’t hide it. It’s been another whirlwind and record-breaking year for Toronto and that trend is continuing as we welcome the world.

In addition to being ranked as one of the world’s hottest destinations” for 2012, Toronto welcomed a record-number of overnight guests to the city last year and PricewaterhouseCoopers Cities of Opportunity 2011 ranked Toronto as the world’s second most impressive city in a survey of the global capitals of finance, innovation and tourism. It just keeps getting better and better.

Thanks to a thriving economy, Toronto is booming with the addition of new luxury hotel properties to an already stellar hotel inventory; spectacular new event venues; stunning redevelopment of Toronto’s waterfront, new public spaces and neighbourhoods as a prelude to the 2015 Pan American and Parapan Games, and exciting new world-class attractions such as the CN Tower’s EdgeWalk.

A continental gateway and a crossroads for the world, Toronto has everything you’ll need to select the perfect venues and suppliers to wow your delegates with extraordinary and unique experiences.

Through our network of over 1,230 members and industry partners, Tourism Toronto will connect you to an amazing variety of inspiring meeting venues, spaces, places and people ideally suited to your event needs, assisting you with great ideas and resources that will help you find exactly what you are looking for to host your best event(s) ever.

With over 3,260,000 million sq. ft. of exhibition halls and convention facilities, there’s no event Toronto can’t handle! Whatever you have in mind, we’re confident that you will be able to execute it flawlessly here.

Add to that the creativity, innovation, flair, ideas, flavours, aromas, sights, sounds, cosmopolitan influences and vibes of all the world’s cultures that are found in Toronto. Our vibrant tapestry of people and places will inspire and delight your delegates as they enjoy cultural influences from all around the globe converging in one place. The result? Ideas come together in unexpected ways, offering an unparalleled offering of venues, dining, fashion, entertainment, culture, arts, shopping, attractions, events, festivals, neighbourhoods and architecture, all served with that unique dash of Toronto flair.

Experience Toronto like never before. With Tourism Toronto’s unparalleled and personalized “Signature” service at all levels, Toronto’s easy access, an excellent convention infrastructure with first-class and conveniently located conference facilities, exemplary accommodations, stunning architecture and meeting places, terrific cultural offerings, over 9,000 restaurants and arts and attractions unlike any others in the world, whatever you envision you will achieve here with resounding success. Imagine Anything...Experience it in Toronto. We can’t wait to welcome you.

Tourism Toronto – Working with you to create extraordinary experiences for your delegates.

025-048.Listings.indd 40 7/12/12 6:46:05 PM

Chic, sophisticated and sexy, Toronto is one hot destination and the world is starting to take notice – we’ve recently been ranked as one of the hottest destinations to visit in 2012 by Travel+Leisure Magazine and featured on NBC’s Today Show. Let us help you experience the excitement yourself; we’re experts at hosting, planning and keeping our finger on the city’s pulse.

Visit the Tourism Toronto booth #911 to meet our team and discover all the great new things that are making Toronto so buzz worthy.

Funding provided by the Government of Ontario.

Dynamic, cosmopolitan, Diverse, creative... we’re taking the worlD by storm.

We’re so excited and we just can’t hide it. It’s been another whirlwind and record-breaking year for Toronto and that trend is continuing as we welcome the world.

In addition to being ranked as one of the world’s hottest destinations” for 2012, Toronto welcomed a record-number of overnight guests to the city last year and PricewaterhouseCoopers Cities of Opportunity 2011 ranked Toronto as the world’s second most impressive city in a survey of the global capitals of finance, innovation and tourism. It just keeps getting better and better.

Thanks to a thriving economy, Toronto is booming with the addition of new luxury hotel properties to an already stellar hotel inventory; spectacular new event venues; stunning redevelopment of Toronto’s waterfront, new public spaces and neighbourhoods as a prelude to the 2015 Pan American and Parapan Games, and exciting new world-class attractions such as the CN Tower’s EdgeWalk.

A continental gateway and a crossroads for the world, Toronto has everything you’ll need to select the perfect venues and suppliers to wow your delegates with extraordinary and unique experiences.

Through our network of over 1,230 members and industry partners, Tourism Toronto will connect you to an amazing variety of inspiring meeting venues, spaces, places and people ideally suited to your event needs, assisting you with great ideas and resources that will help you find exactly what you are looking for to host your best event(s) ever.

With over 3,260,000 million sq. ft. of exhibition halls and convention facilities, there’s no event Toronto can’t handle! Whatever you have in mind, we’re confident that you will be able to execute it flawlessly here.

Add to that the creativity, innovation, flair, ideas, flavours, aromas, sights, sounds, cosmopolitan influences and vibes of all the world’s cultures that are found in Toronto. Our vibrant tapestry of people and places will inspire and delight your delegates as they enjoy cultural influences from all around the globe converging in one place. The result? Ideas come together in unexpected ways, offering an unparalleled offering of venues, dining, fashion, entertainment, culture, arts, shopping, attractions, events, festivals, neighbourhoods and architecture, all served with that unique dash of Toronto flair.

Experience Toronto like never before. With Tourism Toronto’s unparalleled and personalized “Signature” service at all levels, Toronto’s easy access, an excellent convention infrastructure with first-class and conveniently located conference facilities, exemplary accommodations, stunning architecture and meeting places, terrific cultural offerings, over 9,000 restaurants and arts and attractions unlike any others in the world, whatever you envision you will achieve here with resounding success. Imagine Anything...Experience it in Toronto. We can’t wait to welcome you.

Tourism Toronto – Working with you to create extraordinary experiences for your delegates.

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42 M E E T I N G S C A N A D A . C O M / I N C E N T I V E W O R K S 2 0 1 2 S H O W G U I D E

EXCLUSIVE PLANNER RATE,

$89/NIGHT

Listings updated as of June 28, 2012

SKYLINE HOTELS AND RESORTS800-90 Eglinton Ave EToronto ON M4P 2Y3P: 855-368-2565 F: 416-368-2572skylinehotelsandresorts.comAlso Exhibiting: Cosmopolitan Hotel, Deer-hurst Resort, Horseshoe Resort, Pantages Hotel, The King Edward HotelBooth # 709, 711, 808, 810Meeting with Skyline means a collection of places, people, space and services that are truly unique and tailored to fi t your specifi c needs. Whether inspired by the lake at their front door, the sparkle of their downtown locale, the spirit of Zen or the promise of a perfect ski run, every Skyline destina-tion is committed to providing you with an environment of thoughtful comfort, an engaging event and a genuine connection. We’re small enough to be truly fl exible and large enough to make meetings matter.

SKYLINE TORONTO112 Galaxy BlvdEtobicoke ON M9W 4Y6P: 416-675-1304 F: 416-675-1608skylinetoronto.comBooth # 732Skyline Toronto off ers a wide range of in-novative, portable, lightweight displays that will command attention at any tradeshow. Our expert exhibit consultants, design team, and licensed installation profession-als will work with you to ensure that your tradeshow is a success. Let Skyline Toronto create a BIG BANG at your next show!

SMARTSHEETS101 Petrie PlaceBelleville ON K8N 5T3P: 613-961-8860 F: 613-961-0582smart-sheets.comBooth # 1338SmartSheets® off er a dynamic alternative to conventional writing boards for seminars, workshops, planning and brainstorming sessions. Electro-statically charged Smart-Sheets® adhere instantly, cling securely and remove easily from fl at surfaces like walls, windows or doors without the damaging eff ects of tape, tacks or glue. Lightweight. Portable. Recyclable. SmartSheets®!

SPEAKERS’ SPOTLIGHT302-179 John StToronto ON M5T 1X4P: 800-333-4453 F: 416-345-9589speakers.caBooth # 715Speakers’ Spotlight, Canada’s leading speakers bureau, represents the most extraordinary speakers, innovative thinkers, and inspiring individuals. These best-selling authors, business leaders, athletes, polit-icians, adventurers, comedians, celebrities (and others), inform, inspire and entertain audiences worldwide. Clients include corporations, associations and international organizations. Contact us for keynotes, training, celebrity endorsements and more.

ST. KITTS MARRIOTT RESORT & THE ROYAL BEACH CASINO/SUNLINC133 Richmond St WToronto ON M5H 2L3P: 888-395-4887 F: 416-368-3934stkittstourism.knBooth # 1936

ST-PAUL HOTEL355 McGill StMontréal QC H2Y 3E8P: 866-380-2202 F: 514-380-2207hotelstpaul.comBooth # 543

STAGEVISION INC.5610 McAdam Rd, Mississauga ON L4Z 1P1P: 905-890-8200stagevision.comBooth # 736

STARWOOD HOTELS & RESORTS850 - 5959 W Century BlvdLos Angeles CA 90004 USAstarwoodhotel.comAlso Exhibiting: Le Centre Sheraton Mont-real, Le Parker Meridien New York, Shera-ton Red Deer Hotel, Sheraton Vancouver Airport Hotel, St. Regis Bal Harbour, Star-wood Hotels & Resorts - Hawaii, Starwood Hotels and Resorts, Mexico, The St. Regis Bahia Beach, The St. Regis Monarch Beach, The Westin Bayshore, Vancouver, The Westin Bear Mountain Golf Resort & Spa, The Westin Hilton Head Island Resort & Spa, The Westin Mission Hills Resort & Spa, The Westin Ottawa, The Westin Resort & Casino, Aruba, Toronto Metro Market, W Montreal, W Scottsdale, Walt Disney World Swan and Dolphin ResortBooth # 1113, 1115, 1117, 1119, 1212, 1214, 1216, 1218

STOCKEY CENTRE2 Bay StParry Sound ON P2A 1S3P: 877-746-4466 F: 705-746-5729stockeycentre.comBooth # 634Nestled on the shore of Georgian Bay, The Stockey Centre is an architecturally unique multi-function facility. Housing the Bobby Orr Hall of Fame, the acoustically brilliant Performance Hall, and smaller breakout rooms, we can host seated banquets for up to 225 and meetings or presentations from small groups up to 400.

SUTTON PLACE HOTEL GROUP845 Burrard St, Vancouver BC V6Z 2K6P: 888-719-8278 F: 604-642-2926suttonplace.comBooth # 1230

025-048.Listings.indd 42 7/12/12 6:46:09 PM

432 0 1 2 S H O W G U I D E M E E T I N G S C A N A D A . C O M / I N C E N T I V E W O R K SListings updated as of June 28, 2012

TOURISM WHISTLER4010 Whistler WayWhistler BC V0N 1B4P: 800-944-7853 F: 604-932-7231whistler.com/meetingsAlso Exhibiting: Hilton Whistler Resort and Spa, MaxWest Marketing Inc., The Fairmont Chateau Whistler, Westin Resort and Spa WhistlerBooth # 1231, 1233

TOURISME MONTREAL600-1555 Peel StMontréal QC H3A 3L8P: 800-230-0001 F: 514-844-0541tourisme-montreal.orgAlso Exhibiting: Centre Mont-Royal, Hyatt Regency Montreal, Intercontinental Montreal, Le St-Martin Hotel Particulier, Old Port of Montreal - Montreal Science Centre, Palais des congres de Montreal, Ritz-Carlton Mont-real, Zeste IncentiveBooth # 523, 525, 622, 624

TOURISME QUÉBEC - DESTINATION QUÉBEC301-100 Front StToronto ON M5A 1E1P: 416-203-6651 F: 416-203-3449bonjourquebec.comAlso Exhibiting: Eastern Townships Tourism, Groupe Le Massif Inc., Sherbrooke Conven-tion CentreBooth # 509, 511

TRAVELODGE CANADA313-3120 Rutherford RdVaughan ON L4K 0B2P: 877-999-6671 F: 905-893-9922travelodge.caBooth # 627

TRUMP HOTEL COLLECTION325 Bay StToronto ON M5H 4G3P: 416-637-4423 F: 416-306-5801trumphotels.comAlso Exhibiting: Trump International Hotel & Tower TorontoBooth # 1731

T

TABOO RESORT GOLF AND SPA1209 Muskoka Beach RdGravenhurst ON P1P 1R7P: 800-461-0236 F: 705-687-7860tabooresort.comBooth # 642, 643

TEAM WINNIPEG300-259 Portage AveWinnipeg MB R3B 2A9P: 204-954-1994 F: 204-942-4043tourismwinnipeg.comBooth # 1331, 1333

THOMPSON HOTELS550 Wellington St WToronto ON M5V 2V4P: 416-640-7778 F: 416-640-7779thompsonhotels.comAlso Exhibiting: Hollywood Roosevelt HotelBooth # 1033

TOURISM KELOWNA214-1626 Richter StKelowna BC V1Y 2M3P: 800-663-4345tourismkelowna.comAlso Exhibiting: Delta Grand Okanagan Re-sort & Conference Centre, Hotel EldoradoBooth # 1336

TOURISM KINGSTON945 Princess StInnovation ParkKingston ON K7L 3N6P: 613-544-2725 F: 613-546-2882kingstoncanada.comBooth # 639

TOURISM LONDON201-267 Dundas StLondon ON N6A 1H2P: 800-265-2602 F: 519-661-6160londontourism.caAlso Exhibiting: Hilton London, London Convention CentreBooth # 617, 619

TOURISM MONCTON655 Main StMoncton NB E1C 1E8P: 506-389-5913 F: 506-859-2629moncton.caAlso Exhibiting: Crowne Plaza HotelBooth # 532

TOURISM RICHMOND205-5811 Cooney RdRichmond BC V6X 3M1P: 888-297-5673 F: 604-821-5475tourismrichmond.comAlso Exhibiting: River Rock Resort Hotel, Vancouver Airport MarriottBooth # 1238

TOURISM SAULT STE. MARIE99 Foster Dr, Level 3Sault Ste. Marie ON P6A 5X6P: 800-461-6020 F: 705-541-7371saulttourism.comBooth # 537

TOURISM THUNDER BAY53 South Water StThunder Bay ON P7C 5K4P: 807-625-2564 F: 807-625-3789visitthunderbay.comBooth # 539

TOURISM TORONTO405-207 Queens QuayToronto ON M5J 1A7P: 416-203-2600 F: 416-203-6753seetorontonow.comBooth # 911, 913, 1010, 1012 Tourism Toronto can be an asset to event planners as they consider a future meeting in Toronto. The team provides industry savvy, superior amenities and rich per-spective and expertise about the greater Toronto area. Tourism Toronto can assist with a variety of functions, including site inspections, RFP distribution and meetings with local partners, information on visa requirements and border crossing, local media information, and help gathering local volunteers.

TOURISM VANCOUVER210-200 Burrard StVancouver BC V6C 3L6P: 604-682-2222 F: 604-682-1717tourismvancouver.comAlso Exhibiting: Fairmont Hotels, Vancouver, Rocky Mountaineer, Vancouver Convention CentreBooth # 1222, 1224

025-048.Listings.indd 43 7/16/12 10:08:58 AM

44 M E E T I N G S C A N A D A . C O M / I N C E N T I V E W O R K S 2 0 1 2 S H O W G U I D E

YOU DON’T WANT TO MISS THESE EXCITING EXHIBITORS. TO HELP

YOU NAVIGATE THE SHOW FLOOR MORE

EASILY, WE’VE DIVIDED THE SHOW BY GEOGRAPHY

Listings updated as of June 28, 2012

V

VIAMEDE RESORT595 Mount Julian-Viamede RdWoodview ON K0L 3E0P: 800-461-1946 F: 705-654-4749viamede.comBooth # 727

VINTAGE HOTELS526 Regent St, PO Box 1011Niagara-on-the-Lake ON L0S 1J0P: 888-669-5566 F: 905-468-8646vintage-hotels.comBooth # 1131, 1133

VISIT BRUSSELS CVB3402 - 220 East 42nd StNew York NY 10017 USAP: 212-758-8130 F: 212-355-7675visitbrussels.beBooth # 1524

VISIT FLORIDA200 - 2540 W Executive Center CirTallahasse FL 3230 USAP: 850-205-3838meetings.visitfl orida.comAlso Exhibiting: Access Destination Services Florida, Greater Fort Lauderdale, Longboat Key Club and Resort, Visit OrlandoBooth # 1742, 1743, 1842, 1843

VISIT NEWPORT BEACH INC.120 - 1600 Newport Center DrNewport Beach CA 92660 USAP: 800-94COAST F: 949-719-6101visitnewportbeach.comAlso Exhibiting: Fairmont Hotel Newport BeachBooth # 1730As a meeting destination, Newport Beach has it all; desirable location, mild year round Mediterranean climate, easy airport access, a variety of accommodations and meeting venues and an abundance of activities for every interest. With over 170,000 square feet of meeting space, Newport Beach is the perfect for small to mid-size meetings.

VISIT ORLANDO100 - 6700 Forum DrOrlando FL 32821 USAP: 800-362-4424 F: 407-370-5014orlandomeeting.comBooth # 1742, 1743, 1842, 1843

W

WASHINGTON, DC/DESTINATION DC400-901 7th St NWWashington DC 20001 USAP: 202-789-7000 F: 202-448-8594washington.orgBooth # 1719

WATERLOO REGIONAL TOURISM MARKETING CORP.202-260 King StKitchener ON N2G 1B6P: 877-585-7517 F: 519-585-7893explorewaterlooregion.caBooth # 724

WESTERN NL DESTINATION MANAGEMENT (DMO)303-2 Harold AveMillbrook MallCorner Brook NL A2H 4B5P: 709-639-9260 F: 709-639-9555gowesternnewfoundland.comBooth # 535

WESTIN ST. MAARTEN144 Oyster Pond RdPhillisburg St. MaartenP: 859-578-1114 F: 859-578-1161westin.com/stmaartenBooth # 1827

WESTJET22 Aerial Place NECalgary AB T2E 3J1P: 888-937-8538westjet.comBooth # 1432

WHITE OAKS CONFERENCE RESORT & SPA253 Taylor RdNiagara-on-the-Lake ON L0S 1J0P: 800-263-5766 F: 905-688-8487whiteoaksresort.comBooth # 1125, 1127

WINDSTAR CRUISES210-2101 4th AveSeattle WA 98121 USAP: 206-733-2943windstarcruises.comBooth # 1836

WORLD YACHTPier 81 West 41st StNew York NY 10036 USAP: 917-292-8534 F: 212-630-8899worldyacht.comBooth # 1711, 1713, 1715

WORLDWIDE TRAVEL & CRUISEE-150 S University DrPlantation FL 33324 USAP: 954-452-8800 F: 954-446-9008cruiseco.comAlso Exhibiting: Windstar CruisesBooth # 1836

WYNDHAM HOTEL GROUP28 Linderwood DrScarborough ON M1C 3P8P: 416-282-9220 F: 416-282-2338wyndham.comBooth # 1633

Y YOTEL NEW YORK570 Tenth AveNew York NY 10036 USAP: 646-449-7700 F: 646-449-7706yotel.comBooth # 1711, 1712, 1715

PreMiUMS + inCenTiVeS

CAPITAL PROMOTIONS16-3555 14th AveMarkham ON L3R 0H5P: 800-313-1242 F: 905-307-1970capitalpromos.comBooth # 831Creative merchandise and SWAG solutions for your events. Why Choose Us?• Creative, Innovative and Unique Ideas• Hassle-Free High Level Customer Service• Execution and Attention to Detail• On-time; On-Budget Results• Motivated & Dedicated Team of SpecialistsContact one of our dedicated specialists to help you with your next event.

025-048.Listings.indd 44 7/12/12 6:46:10 PM

452 0 1 2 S H O W G U I D E M E E T I N G S C A N A D A . C O M / I N C E N T I V E W O R K S

LIKE US ON FACEBOOK:

FACEBOOK.COM/INCENTIVEWORKS

SEE HALL OF FAME LIVE 10:30 A.M., JOHN

BASSETT THEATRE, BEFORE THE KEYNOTE, TUESDAY, AUGUST 21.

REGISTER FOR THE WORKS PASS, ONLY

$99, INCLUDES ALL SESSIONS

+ CLOSING PARTY TICKET!

Listings updated as of June 28, 2012

COYOTE PROMOTIONS925 Century DrBurlington ON L7L 5J8P: 905-332-5118coyotepromos.comBooth # 816, 818Coyote Promotions is a full service promotional marketing company special-izing in creative solutions and innovative ideas to meet all of your marketing needs. Through our search and sourcing capabil-ities, Coyote Promotions has thousands of products at your disposal. As a customer you can count on Coyote Promotions to recommend only top quality products from reliable suppliers.

CUSTOMIZE BY FOXY70 Production DrScarborough ON M1H 2X8P: 866-438-3699 F: 416-289-0574customizebyfoxy.comBooth # 819Customize! By Foxy is an innovative custom manufacturing division of Foxy Origin-als jewellery. We manufacture custom gifts, awards and incentives to help your business be remembered. Think big, get creative and we will take care of the rest! Go to customizebyfoxy.com for more info.

DGL INNOVATIONS INC.6699 Campobello Rd Mississauga ON L5N 2L7P: 855-274-1626 F: 905-826-7520dglinnovations.comBooth # 836DGL Innovations Inc. is an international provid-er of bags, cases and promotional products. Catering to a large selection of mobile com-puting accessories, DGL is regularly updating its product o� ering to ensure it’s on the cut-ting edge of fashion trends. From backpacks, briefcases, casual bags to totes, iPad sleeves and folders, DGL provides a wide range of customizable solutions to its customers.

EAWARDSPO Box 21005Ajax ON L1S 7H2P: 416-725-3885eawards.caBooth # 822

GIFTCERTIFICATES.CA, A DIVISION OF MONERIS SOLUTIONS CORPORATION225-4259 Canada WayBurnaby BC V5G 1H1P: 866-761-1047 F: 604-415-1591giftcertifi cates.caBooth # 823

HAMMACHER SCHLEMMER9307 N Milwaukee AveNiles IL 60714 USAP: 866-714-0530 F: 877-806-3658hammacher.comBooth # 826

INCREDIBLE NOVELTIES INC.1705 Flint RdNorth York ON M3J 2W8P: 416-663-9900 F: 416-663-9343incrediblenovelties.comBooth # 825, 827

MADISON AVENUE SIGNSA-9050 Red Branch RdColumbia MD 21045 USAP: 301-470-1500 F: 301-470-1502meetingsigns.comBooth # 824

MAUI JIM CANADA INC.3-2830 Argentia RdMississauga ON L5N 8G4P: 888-666-5905 F: 309-692-6719mauijim.comBooth # 814

PLUM GIFT CO.405-235 Carlaw AveToronto ON M4M 2S1P: 416-916-8645 F: 416-916-8668plumgiftco.comBooth # 832

PORTABLES PLUS36-2700 Du� erin StYork ON M6B 4J3 P: 800-340-3159F: 416-638-3548portablesplus.comBooth # 830

TWO CRAZY LADIES INC.467-283 Danforth AveEast York ON M4J 4R6P: 800-735-2654twocrazyladies.comBooth # 817Choosing the right promotional item can be daunting, that’s where TCL comes in...we have over 60 years of combined industry experience. You want the most e� ective new and trendy product - we got it, we’re your Go To team! We are an O� cial Promo-tional Products Supplier to IncentiveWorks. Drop by and say Hi to us at booth 817, we’d love to give you a copy of Melanie’s book “Million Dollar Marketing Secrets.”

UNIVERSAL LINKS INC.307-372 Richmond St WToronto ON M5V 1X6P: 800-981-9788 F: 416-741-5225universallinksinc.comBooth # 833, 835

025-048.Listings.indd 45 7/16/12 1:20:39 PM

2 0 1 2 S H O W G U I D E

Details on how to download our Mobile App Up-to-the-minute exhibitors list Great rates on hotel and travel Interactive Highlights

Information on our partner networking events Follow us for news and updates to stay connected:

Follow us on Twitter @incentive_works #iwshow

Find more on the web!

ASSoCiATionS

BEICC - BUSINESS EVENTS INDUSTRY COALITION OF CANADA300-1370 Don Mills RdNorth York ON M3B 3N7P: 519-438-3555beicc.comBooth # 2038

CANADIAN ASSOCIATION OF EXPOSITION MANAGEMENT2219-160 Tycos DrPO Box 218North York ON M6B 1W8P: 866-441-9377 F: 416-596-1808caem.caBooth # 2018

CANADIAN ASSOCIATION OF PROFESSIONAL SPEAKERS300-1370 Don Mills RdNorth York ON M3B 3N7P: 877-847-3350 F: 416-441-0591canadianspeakers.orgBooth # 2036

CANADIAN HOTEL MARKETING & SALES EXECUTIVES (CHMSE)26 Avonhurst RdEtobicoke ON M9A 2G8P: 416-252-9800 F: 416-252-7071chmse.comBooth # 2032

CANADIAN SOCIETY OF PROFESSIONAL EVENT PLANNERS312 Oakwood CrtNewmarket ON L3Y 3C8P: 905-868-8008 F: 905-895-1630canspep.caBooth # 2022

CANADIAN UNIVERSITY AND COLLEGE CONFERENCE ORGANIZERS ASSOCIATION312 Oakwood CrtNewmarket ON L3Y 3C8P: 905-954-0102 F: 905-895-1630cuccoa.orgBooth # 2030

ISES CANADA312 Oakwood Crt, Newmarket ON L3Y 3C8P: 905-898-7434 F: 905-895-1630isescanada.caBooth # 2026

MPI FOUNDATION CANADA9350 Yonge St, PO Box 61507Richmond Hill ON L4C 5C7P: 416-848-4386mpiweb.orgBooth # 2014

MEETING PROFESSIONALS INTERNATIONAL TORONTO CHAPTER6519B Mississauga RdMississauga ON L5N 1A6P: 905-567-9591mpitoronto.orgBooth # 2012

MEETING PROFESSIONALS INTERNATIONAL1700 - 3030 LBJ FreewayDallas TX 75234 USAP: 972-702-3000 F: 972-702-3070mpiweb.orgBooth # 2010Meeting Professionals International (MPI), the meeting and event industry’s largest and most vibrant global community, helps members thrive by providing human con-nections to knowledge and ideas, relation-ships, and marketplaces. MPI membership is comprised of more than 21,000 members belonging to 71 chapters and clubs worldwide. For additional information, visit www.mpiweb.org

PROFESSIONAL CONVENTION MANAGEMENT ASSOCIATION - CANADA EAST CHAPTER58 Royal York RdSt. Catharines ON L2N 2N9P: 905-934-3029 F: 905-934-9824pcma.orgBooth # 2024

SITE CANADA6519B Mississauga RdMississauga ON L5N 1A6P: 905-812-7483 F: 905-567-7191sitecanada.orgBooth # 2016

025-048.Listings.indd 46 7/12/12 6:46:15 PM

Monday August 20: Site Canada Golf TournamentTime: 7:30 am – 3:00 pm Shotgun start at 7:30 amAwards BBQ Luncheon 1:30 – 3:00 pm

September 26: Chapter Meeting

November 14: Site Canada Education DayFour Seasons Hotel Toronto

December 12: Site Canada Holiday Social

Upcoming EventsSite Canada Drives for Another Masterful Golf Tournament!

Register now for the Fourth Annual Site Canada Golf Tournament on Monday, August 20 at Angus Glen Golf Club just north of Toronto! The sell-out tournament is open to all industry members and kicks off the week for IncentiveWorks.

Cost: Supplier $300.00 CAD per person plus 13% HST Planner/Buyer $200.00 CAD per person plus 13% HST

Golfers are invited to register for twosomes or foursomes. In order to maintain the benchmark of a 50% planner/buyer ratio on the course each twosome must have one planner and each foursome must have a minimum of two planners.

Special thanks to our Title Sponsor – AlliedPRA

Register online by visiting www.sitecanada.org. For additional information, contact Tracey Brenneman by email at [email protected].

For information about joining Site, or attending an upcoming event, please email us at [email protected] or visit our website at www.sitecanada.org

Information on our partner networking events Follow us for news and updates to stay connected:

BY region

CanadaAccenta Display Corp.Air CanadaAllstream CentreAltima Concept - DMCAmericana Conference Resort and SpaBEICC - Business Events Industry Coalition of CanadaBlue Mountain ResortBMO Financial Group Institute for LearningCaesars WindsorCanadian Association of Exposition ManagementCanadian Association of Professional SpeakersCanadian Hotel Marketing & Sales Executives (CHMSE)Canadian Society of Professional Event PlannersCanadian University and College Conference Organizers AssociationCapital PromotionsCCR Solutions Inc.Cineplex Entertainment LPClubMed BusinessCosmopolitan HotelCrowne Plaza Niagara Falls - FallsviewCustomize by FoxyDeerhurst ResortDelta Grand Okanagan Resort & Conference Centre

Delta Hotels and ResortsDestination HalifaxDestination St. John’sDGL Innovations Inc.Drum Cafee11evenEasy & The FiftheAwardsEdmonton TourismElmwood SpaePly Online Event RegistrationThe Estates of SunnybrookExposoft SolutionsFallsview Casino ResortFameloftFluid Event Management SolutionsFrontier Team BuildingGiftcertificates.ca, A Division of Moneris Solutions CorporationGlenerin Inn & The SpaThe Grand Hotel & SuitesGreat Wolf LodgeGroupe GermainHarrison Hot Springs Resorts & SpaHilton Hotel and Suites Niagara FallsHilton WorldwideHockley Valley ResortHorseshoe ResortHotel Grand PacificHotel Le CrystalHotel Quintessence

Incredible Novelties Inc.India Tourism TorontoInterContinental Hotels & ResortsInternational CentreISES CanadaJPdLJW Marriott, The Rosseau Muskoka Resort & SpaKempenfelt Conference Centre, BarrieKetchum Manufacturing Inc.The King Edward HotelLeague of RockLoews Hotel Le ConcordeLucky StrikeLuxury CoachMarriott Gateway on the FallsMartinique Promotion Bureau/CMT CanadaMassey Hall & Roy Thomson HallMaui Jim Canada Inc.Meeting Professionals International Toronto ChapterMeetings & Conventions CalgaryMeetings & Conventions Prince Edward IslandMorris J. Wosk Centre for Dialogue, SFU

025-048.Listings.indd 47 7/12/12 6:46:16 PM

48 M E E T I N G S C A N A D A . C O M / I N C E N T I V E W O R K S 2 0 1 2 S H O W G U I D EListings updated as of June 28, 2012

MPI Foundation CanadaThe Multisoft GroupNational Arts Centre/Arc the HotelNiagara Falls TourismNottawasaga ResortNovotel CanadaOakwood ResortThe Old Mill Inn & SpaOne King West Hotel & ResidenceOntario’s Finest Hotels Inns & SpasOttawa TourismPan Pacific VancouverPantages HotelPearson Convention CenterPegasus Hospitality GroupPenticton & Wine Country TourismPeterborough & The Kawarthas TourismPeterborough, Kawartha Lakes, Northumberland TourismPlaydium MississaugaPlum Gift Co.Portables PlusProfessional Convention Management Association - Canada East ChapterPSAVQ Productions Inc.Quebec City TourismRavine VineyardReal Sports Bar & GrillRendez-vous Fredericton - Fredericton TourismReveal Marketing Group Inc.The Rimrock Resort HotelRock the StarsSt-Paul HotelSamajamScotiabank Convention Centre NiagaraShangri-La Hotel VancouverSheraton on the FallsSheraton Parkway Toronto North Hotel, Suites & Conference CentreSilverBirch Hotels and ResortsSite CanadaSkyline Hotels and ResortsSkyline TorontoSpeakers’ SpotlightStagevision Inc.Stockey CentreSutton Place Hotel GroupTaboo Resort Golf and SpaTeam WinnipegTourism KelownaTourism KingstonTourism LondonTourism Moncton

Tourism RichmondTourism Sault Ste. MarieTourism Thunder BayTourism VancouverTourism WhistlerTourisme MontrealTourisme Québec - Destination QuébecTravelodge CanadaTwo Crazy Ladies Inc.Universal Links Inc.Viamede ResortVintage HotelsWaterloo Regional Tourism Marketing Corp.Western NL Destination Management (DMO)WestJetWhite Oaks Conference Resort & Spa

CaribbeanAir Canada VacationsAir Tahiti NuiAlexandra ResortAMResortsAmstar DMCAruba Convention BureauBarbados Tourism AuthorityBarcelo Hotels & ResortsBermuda Dept. of TourismBuy the SeaCapella PedegalCarlisle BayCayman Islands Department of TourismDisney Cruise LineDominican Republic TourismExcellence Group Luxury Hotels & ResortsIberostar Hotels & ResortsThe Islands of the BahamasJamaica Tourist BoardMexico Tourism BoardPalace ResortsPuerto Rico Convention BureauRegent Seven Seas Cruises & Oceania CruisesResort to the BestSandals & Beaches ResortsScrub Island Resort, Spa & MarinaSeaDream Yacht ClubSt. Kitts Marriott Resort & The Royal Beach Casino/SunlincWestin St. MaartenWorldwide Travel & Cruise

europeAir FranceConcorde Hotels & ResortsDemco Travel OrganisationsThe DMC GroupFairmont, Raffles, Swissôtel Hotels & ResortsFrance Meetings & Convention BoardGuoman & Thistle HotelsHistoric Royal PalacesKorea Tourism OrganizationLondon & PartnersMaybourne Hotel Group

Platinum DMC CollectionRoyal Caribbean InternationalSelect Group MarketingSilversea CruisesVisit Brussels CVB

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