2013/14 Totnes Local Community Profile2013/14 Totnes Local Community Profile 2
www.dsfire.gov.uk
accidents because people and communities in
Devon and Somerset will be making better
informed decisions about their safety and spending
their time in safer buildings.
When local, regional or national incidents do occur,
our emergency response teams will be even more
agile to deploy the skills and resources needed to
deal effectively and safely with the range of
challenges they face.
responsive to a constantly changing environment
and will be recognised as examples of good
practice, as well as contributing to wider society
and the DSFRS reputation for organisational
excellence.”
Contents
Our behaviour and values ...................................................................... 4
Work with people, communities, businesses and partners to make Devon and
Somerset a safer place to live work and visit. ...................................... 5
Road Safety – the life shattering facts ............................................ 7
Map illustrating our areas of higher fire risk. ................................... 8
Prevention Activities ....................................................................... 9
Protection activities ...................................................................... 12
Respond to local, regional and national emergencies with the appropriate skill
and resources ....................................................................................... 13
Incidents attended ........................................................................ 15
www.dsfire.gov.uk
Overview
presents the local risks and the actions that
Devon & Somerset Fire & Rescue Service
(DSFRS) have planned to make the community
safer. Our actions are a combination based on
our core activities of prevention, protection and
emergency response all undertaken by the
people that are best suited for each activity.
Totnes Fire Station is located in Coronation Road
Totnes and covers, as well as the main town, the
surrounding Dartington, Harberton/ford, Tuckenhay
local Authority areas served are Devon County
Council and South Hams District Council. It covers
an area of approximately 142.87 square kilometres
and has a population of almost 15,501 people.
The Watch Manager has overall responsibility for
the station, which consists of a total of: 20
personnel (3 Watch Managers, 3 Crew Managers
and 14 Firefighters), 2 fire appliances and an
Incident Command Unit. The staff are also the main
asset in undertaking a range of Community Safety (CS)
activities that are primarily aimed at preventing fires and
deaths and injuries in fires.
The station area includes a mixture of demographics
ranging from social housing (many privately owned by
registered landlords) to exclusive private housing.
The Totnes area supports an extensive tourism and
leisure industry concentrated around the natural
geography of the South West coastline and the
Dartmoor National Park. The nearby Dart Estuary
attracts many boating enthusiasts. The area is home to a
range of risks, including major ‘A’ roads including the
A385, A381 and A384, the main rail link between
London and the South West of England and the private
South Devon Steam Railway. Outside of the town, the
area also contains extensive open fields and woodland,
which themselves can cause significant risks.
The area has a mixture of light industry and commerce.
It also includes a large rural area. Specific risks are
encountered with the span of demographics, they have
been identified as:
Light industry comprising of a substantial area covered by an industry based around engineering and its subsequent risks
Commercial/shopping town
Aggro-Chemical Stores
Petroleum Storage
LPG Storage
Large expanses of rural areas, which during the ‘Hot Weather Period’ brings a heavy burden on the resources of the group
508 buildings to which fire safety legislation applies to including: Hospitals; Schools; Hotels and Shops
Transport Infrastructure – a degree of trunk and main roads running through the area bringing with it the normal hazards of road traffic accidents and an increased risk during the holiday period
Marine industrial including timber storage
The risks mentioned above will, in association with
the station performance, be the focus for the stated
actions within the plan.
Group Area Prevention and Protection profiles have
been created by the Community Risk Intelligence
Team to illustrate the risks in each of the 7 Group
Areas. These profiles draw on a wide range of data
sources including Fire incident data, demographic
information, as well as data from our partners, to
provide a framework for an intelligence led
approach to community safety activity across Devon
& Somerset. These will be the basis for targeting
our approach to community safety work. They will
be available to view, as they become available at:
http://www.dsfire.gov.uk/AboutUs/WhatWeDo/OurC
orporatePlan/LocalCommunityPlanning/Index.cfm?s
WM Williams Retained
www.dsfire.gov.uk
businesses
Devon
excellent organisation
Our strategy
This plan is part of an integrated approach that delivers our strategy ‘Towards
2014’ at a local level. The strategy is our most important document and is
constructed around the three strategic principles shown below. To access the
strategy click here.
Our behaviour and values
High standards of behaviour are required and staff are expected to
demonstrate the nationally developed Core Values for the Fire and Rescue
Service. These values will impact on how we deliver the service in all roles
through the organisation.Our core values are:
To see our detailed Equality commitment and objectives, click here.
www.dsfire.gov.uk
Work with people, communities, businesses and partners to make Devon and Somerset a safer place to live work and visit.
To understand how we can best use our public resources we analyse
community risk and identify who would benefit most from our services. This
makes sure we also remain as cost effective as possible and continue to
provide value for money.
To help us with our risk analysis we utilise a database (Experian MOSAIC)
that assists with identifying where those most at risk are likely to be situated.
This information helps us target our resources.
Over the next few pages we will show you how we calculate who is most at
risk and indicate the risk within this local area. A map is provided to easily
show this information.
The planned prevention and protection activities to reduce the level of risk are
highlighted to show how we are using public resources.
The technical part...how we identify high risk groups?
High risk groups and areas are identified by compilation of the data sources
described above, these are analysed and factors identified which indicate a level of
above average risk for Accidental Dwelling Fires. These are then compared against
the local populations across Devon & Somerset to give an overall picture of the Home
Safety risk for each of DSFRS’s 7 Group Areas. A high risk group is one with that is
identified as having a higher likelihood of having a dwelling fire, rather than likely to
experience a higher number of dwelling fires.
For example within a certain area, the population and expected number of dwelling
fires may be distributed as follows:
Group No of Households in area
Relative Likelihood
Expected Number of Fires
Z 50 200 5
Y 200 100 10
X 500 50 12.5
In this case though both Groups X and Y would have higher numbers of dwelling
fires, due to their larger number of households, however they would not be
considered as high risk as those households in Group Z. The benefit in terms of the
number of incidents prevented by engagement with households in group Z is clearly
much larger (in theory one household in 10 would experience a dwelling fire) than in
the other two groups (X would see one in 40, Y one in 20).
Relative Likelihood Index (RLI)
The likelihood index is a score given to each group which gives the relative likelihood
of a household in a particular group experiencing a dwelling fire. A group with a risk of
fire that is exactly average would have a likelihood index score of 100. A score of
above 100 is indicative of an above average risk and a score of below 100 below
average risk. Put simply a higher likelihood index for a group means the risk to that
group is higher.
www.dsfire.gov.uk
Who has accidental dwelling fires?
Nearly 4500 accidental dwelling fires from the three year period 01/04/2007 to
31/03/2011 have been analysed to identify the highest risk social groups in
Devon. This enables targeting of these groups with appropriate home safety
activity, which may take the form of a Home Safety Visit, self assessment or
information and advice.
3
49
5
M57 Old people in flats subsisting on welfare payments 45
M58 Less mobile older people requiring a degree of care 103
M59 People living in social accommodation designed for older people
93
N60 Tenants in social housing flats on estates at risk of serious social problems
2
N61 Childless tenants in social housing flats with modest social needs
50
N63 Multicultural tenants renting flats in areas of social housing
0
N64 Diverse homesharers renting small flats in densely populated areas
0
N66 Childless, low income tenants in high rise flats 0
O69 Vulnerable young parents needing substantial state support
4
Who has the Road Traffic Collisions (RTCs)?
Over 30,000 Road Traffic Collisions from the five year period 2006-2010 have
been analysed to identify the highest risk social groups in Devon and Somerset.
This enables targeting of these groups with appropriate road safety activity,
which may take the form of an organised Road Safety Event or a road safety
campaign at congregation points within a particular area.
Type Code
Households
I39 Young owners and private renters in inner city terraces 0
I40 Multi-ethnic communities in newer suburbs away from the inner city
0
I41 Renters of older terraces in ethnically diverse communities 0
I42 South Asian communities experiencing social deprivation 0
I43 Older town centre terraces with transient, single populations
57
I44 Low income families occupying poor quality older terraces 9
K48 Middle aged couples and families in right-to-buy homes 340
K49 Low income older couples long established in former council estates
37
K50 Older families in low value housing in traditional industrial areas
21
K51 Often indebted families living in low rise estates 124
O67 Older tenants on low rise social housing estates where jobs are scarce
22
O68 Families with varied structures living on low rise social housing estates
9
4
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Road safety prevention activity DSFRS is at the forefront of road safety campaigning. We attend too many incidents and too many of those involving young drivers. We work with our partner agencies such as the police, ambulance and local authorities to get the message across in the most effective way. DSFRS has specialist road safety educational vehicles, educational events and special educational road shows all aiming to reduce the amount of people killed or seriously injured on our roads. When our preventative measures aren't enough, we are always ready to attend incidents and provide the best emergency service to those that need us.
Road Safety – the life shattering facts
DSFRS has a major role in providing rescue and prevention services for Road Traffic
Collisions (RTCs).
In 2010 65 people were killed with an additional 557 people being seriously injured as
the result of a Road Traffic Collision (RTC) on the roads of Devon and Somerset.
Aside from the obvious impact on RTC victims and their families, there are vast
financial costs on the society at large as the result of an RTC. To this end RTC’s cost
Devon and Somerset an estimated £291million every year (Dep. for Transport).
Those at highest risk of having a RTC lie within the age group of 17-24 and they often
happen on the fast, major routes that run through the two counties. Additionally, a
disproportionately high 25% of all Killed or Seriously Injured (KSI) RTC’s within Devon
and Somerset involve a motorcycle of some sort. Therefore it is important for DSFRS
to target any community safety activity towards those high risk groups to ensure the
most efficient use of resources.
2013/14 Totnes Local Community Profile 8
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2013/14 Totnes Local Community Profile 9
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Prevention Activities
Our prevention activities are those we undertake to try and stop an emergency happening in the first place. These are targeted based on our community risk profiles,
operational intelligence and where our partners and members of our communities request and it is in line with our local identified need. The prevention activities we
will undertake in this local area are:
Name Description Number of events for
Totnes Further Information
Community Action Day
A Multi Agency day of action involving Fire Service personnel this event can be a fun day or enforcement day involving watches or individuals.
This event can also include station open days. 1
Station Visit Any occasion when a group of individuals, members of public or
organised groups visit a station for general interest during which a community safety message is delivered.
0 There are currently no station visits scheduled
Community use of Service Premises
An event where by any member of the community or group use the service premises as a meeting place for a formal or informal meeting this
can also include partner agencies using any service premises. 2
Presentation to Groups/Community
Engagement
Any time spent presenting information on behalf or attending on behalf of the service, this could include PACT Meetings, Safer Communities,
Residents committees or any community forums. 0
There are currently no presentations to community groups scheduled
Hot Strike Following an incident, operational crews will deliver fire safety leaflets to
neighbouring properties. 100%
Our target will be to carry out a hot strike at all property fires and on other occasions where there
is opportunity
RTC Reduction & Road Safety Advice
Any event designed to reduce the number of casualties in Road Traffic Collisions and anti - social driving this can include all road safety
initiatives such as speed watch and drive safe. 0
There are no specific events planned for the Totnes area, however 25 events are scheduled to
take place across the South Devon Area
Unwanted Call Reduction (Domestic)
Any activity that includes reduction in hoax calls from a domestic premises or by individuals causing response to domestic premises.
0 No targets have been set for this activity but the
Service will respond to local need
Fire Investigation Any time spent investigating a cause of fire at the fire ground or time writing reports as a result of a request from Fire investigators or any
partner agency such as the Police. 100%
A target has not been set for Fire Investigation. However any fires that require fire investigation in
the Totnes area will be investigated.
Junior Life Skills
A Multi Agency Key Stage 2 event held at a suitable location in the area or in various locations over a period of up to 2 weeks. Usually lead by the
Council or Police. Fire Service personnel present various inputs which can include the chip pan demo or any other prevention equipment.
0 There are no specific events planned for the
Totnes area, however 7 events are scheduled to take place across the South Devon Area
Nursery / Pre- school
Event held at a nursery or pre school for children up to the age of five years. Bespoke to individual needs using up to 2 personnel given to an
audience size that is dependant upon the schools requirement. 0
No targets have been set for this activity but the Service will respond to local need
Key Stage I Delivery by Fire Service Personnel of KS I Package in a school
environment delivered by up to 2 personnel ideally to an audience of approximately 40 children.
8
www.dsfire.gov.uk
Totnes Further Information
Key Stage II Delivery by Fire Service Personnel of KS II Package in a school
environment delivered by up to 2 personnel ideally to an audience of approximately 40 children.
8
Key Stage III
Delivery by Fire Service Personnel of KS III Package in a school environment delivered by up to 2 personnel can be delivered to an
audience of up to a year group size depending upon school requirements.
0 There are no specific events planned for the
Totnes area, however 5 events are scheduled to take place across the South Devon Area
Key Stage IV
Delivery by Fire Service Personnel of KS IV Package in a school environment delivered by up to 2 personnel can be delivered to an
audience of up to a year group size depending upon school requirements. Can include RTC reduction education.
1
Learn to Live / Contract for Life
A formal multi agency event aimed at sixth form students and in some cases young people aged between 15 and 21. The event is led by council
and police but involves fire service personnel in the running and presentation of the event. Events are usually day long events with two
sessions per day and can be up to a week long
0
There are no Learn to Live events scheduled to take place in Totnes, however there are 7 events planned for South Devon which young people of
South Devon would be able to attend
Cadet Schemes This activity includes 999/Fire/Community Cadets or any joint emergency
services cadet group. Regular attendance by a group of young people who attend the fire station or service premises.
6
Soccer safe)
Where a group of young people receive a structured input over a period of time. More than one session is arranged and includes Scouts Badge,
D of E and Brownies / Guides 0
No targets have been set for this activity but the Service will respond to local need
CYP Activity (inc Phoenix,
Firesetters, Firebreak)
Any time spent working with Children and Young People on behalf of the service delivering Fire Service packages to reduce offending this includes
Phoenix, Firesetters, Firebreak. 0
No targets have been set for this activity but the Service will respond to local need
Support local campaign
Any event that involves fire service personnel delivering a fire prevention message in reaction to a local need. This could be in partnership with any local agency or organisation. An example being a prevention event as the
result of a local risk or reacting to local incidents.
1
Any event including presentation of Community Fire Safety information tailored towards a specific message or group (i.e., BBQ safety / Boat
safety / Caravan / Camping / Extreme weather, etc.)
0 No targets have been set for this activity but the
Service will respond to local need
HFSV
Standard HFSV will be carried out where a partner agency has referred a member of our community whom is in one of the identified "at risk" groups. The group risk profile can be found at www.dsfire.gov.uk
100% Our target will be to complete 100% of referrals
received in the Totnes area within the centrally set timescales
www.dsfire.gov.uk
Totnes Further Information
Rural Safety
For 2013/14 Community Safety SHQ will be producing a ‘Rural Engagement and Risk Reduction Strategy’ and training a central team of advocates who can be commissioned by groups to deliver this activity.
This will include activity such as farms talks, attending agricultural events and trade markets, attending young farmers events and campaigns
targeted specifically at rural risks.
0 There are no specific events planned for the
Totnes area, however 4 events are scheduled to take place across the South Devon Area
Job Centre Plus
DSFRS have entered into partnership with Jobcentre Plus (JCP) in Devon and Somerset, too create a program to help get 18 24yrs claiming Jobseekers Allowance get back into employment, education or training. It
specifically aims to target those young people that are long term Jobseekers Allowance claimants. It aims to raise attendee’s self-
esteem/confidence, while giving them an understanding and experience of discipline, team building and too improve their communication skills. To
help make these young people more employable and give them the motivation to get back into employment, education or training.
0 There are no specific events planned for the
Ashburton area, however 6 events are scheduled to take place across the South Devon Area
Deliberate Fire Reduction Activities
There are a number of Deliberate Fire Reduction Activities, relating to media, refuse clearance, car clear, swaling, arson reduction audit,
garages, outbuildings, sheds, campaigns, agricultural and unoccupied buildings. Some may be more relevant to your area than others
1
The Honest Truth
In partnership with local authority, Police, Devon Road Safety and driving instructors / schools. The honest truth is a road safety educational campaign aimed at new drivers and facilitated by approved driving
instructors
There are no specific events planned for the
Totnes area, however 3 events are scheduled to take place across the South Devon Area
Review Local Resilience Plans
To review the content of parish/town community resilience and emergency plans to identify where DSFRS can contribute to Community Safety; providing services in relation to flooding and other emergencies.
No targets have been set for this activity as local
plans will be regularly reviewed
2013/14 Totnes Local Community Profile 12
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Protection activities
Our protection activities are those we undertake to ensure people are protected from fire in public buildings and those we work in and visit. The protection activities we
will undertake in this local area are:
Name Description Number of events for
Totnes Further Information
FSA
A Fire Safety Audit allows our staff to complete a detailed assessment of premises against the requirements of the Fire Safety Order. For a Fire
Safety Audit, the inspector could spend several hours at the premises. If a Fire Safety Audit were to uncover minor fire safety deficiencies, an
informal notification would be issued: typically, this would comprise an Action Plan or a letter detailing the deficiencies. If a Fire Safety Audit were to uncover serious fire safety deficiencies, a formal notification would be issued: a formal notification could comprise a legal notice
(Enforcement, Prohibition or Alterations) or a referral for prosecution.
0 No targets have been set for fire safety audits as
these arise as a result of a fire safety check.
FSC
A Fire Safety Check allows our staff to conduct a simple check of fire safety standards in a premises, and to identify if a more detailed fire
safety audit needs to be carried out. For a Fire Safety Check, the inspector would typically spend 20-30 minutes at the premises. If a Fire
Safety Check were to highlight fire safety deficiencies, the premises would be referred to the Group Support Team so that a Fire Safety Audit
could be completed.
Compliance Visit
A compliance visit is where advice is given to an individual business or businessman. This known as a ‘light touch’, and satisfies DSFRS’s
obligations under the Regulators’ Compliance Code. This approach is normally used when there are minor fire safety issues,
or where an officer has been approached for advice by a responsible person in course of other duties. DSFRS do not routinely carryout visits to businesses to give advice, however DSFRS will always give guidance
on where to find advice.
0 There are no specific events planned for the
Totnes area, however 3 events are scheduled to take place across the South Devon Area
Compliance Event
Compliance events are designed to assist businesses to comply with the Regulatory (Fire Safety) Order 2005. DSFRS identify business
communities in their area and invite them to a compliance event tailored to suit their business profile. In addition to presentations given by
DSFRS, compliance events include opportunities to ask questions and get answers from fire safety officers on any fire safety related matter.
1
Special Event Fire Safety Check
To be used when a Special Event Fire Safety Check of a premises is being carried. ‘Special Events’ include: festivals; agricultural shows; any other event at which temporary premises structures are being used and
large numbers of people are likely to be present.
0 There are no specific events planned for the
Totnes area, however 6 events are scheduled to take place across the South Devon Area
2013/14 Totnes Local Community Profile 13
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with the appropriate skill and resources
The local station has the following resources.
The crew of this station provide a response to the area shown opposite. The
crew will also provide support outside of this area for serious incidents and
when needed to provide additional cover for another area.
The lower map shows those areas which are suspectable to flooding.
Appliances:
Establishment:
www.dsfire.gov.uk
The upper map shows the area within which the crew can attend within the first ten
minutes from the call being recieved by our emergency call centre in green and that
within fifteen minutes in blue.
The lower map shows the areas within 3 (green), 5 (orange) and 7 (red) minutes
drivetime of the fire station to support the locations our retained firefighters can
respond from.
www.dsfire.gov.uk
Work hard to be an excellent organisation A key part of being an excellent organisation is understanding your performance. The activity information for this local community area is shown in the tables below.
Incidents attended (within station area)
Deliberate Fire Reduction
Deliberate fires currently account for approximately 40% of all the fires we attend throughout Devon and Somerset. Not only does this impact upon many areas of
our organisation but it can leave visible scars in your communities for long periods of time.
These fires are, without doubt, unnecessary and preventable and we are committed to sustaining long term reductions, not just with all fires we attend but
especially those which are started deliberately. Our findings from reviewing this area of our service delivery have resulted in a new approach to identifying
problems, dealing with the issues, evidencing the work we do and reviewing the impact our actions have.
We would very much like you to share with us any concerns you have in communities relating to deliberate fires; no matter how big or small they are. It is
important for us to know about fires we may have not attended, enabling us to provide a measured and appropriate response. We can be contacted at:
deliberatefires@dsfire.gov.uk so please let us know your thoughts and give us the chance to make a difference. Alternatively, for advice go to: www.dsfire.gov.uk
and click on ‘Your Safety’ then ‘Deliberate Fires’. You can also anonymously phone Crimestoppers on 0800 555 111.
www.dsfire.gov.uk
*Incidents in station area, not including false alarms or co-responding
Station Demand 2007-2012 (Month of the year)
*Incidents in station area, not including false alarms or co-responding
2013/14 Totnes Local Community Profile 17
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Every Second Counts To improve our emergency response performance we are undertaking an initiative called every second counts.
One of the core values of DSFRs is “Improvement”. We set ourselves the
objective to look to do better at all that we do for our communities. As can be
seen, one of the crucial issues is how quickly and safely our fire crews respond to
an emergency.
Whilst there are things that the community can do to help us achieve this, such
as not parking on double yellow lines which can block the route for the fire
engine, we also know that we can do better. We know that by improving our
response times across Devon and Somerset by one minute, then one life would
be saved in a fire every five years. The map below shows the difference one
minute makes to the range that the fire engine has in reaching a fire within the
first crucial ten minutes.
For Totnes community this equates to an additional 996 dwellings
benefitting from this quicker response.
Increasing traffic and revised road layouts do not help our response
times within the community, therefore we recognise that we should do
all that we can to help ourselves. All of our stations are taking part in a
scheme to review their response procedures.
Our campaign, known as “Every Second Counts”, is aimed mainly at
our On Call stations and encourages the firefighting teams to develop
their own ideas for being quicker. These range from simple things such
as knowing where their car keys are so they are not delayed when
driving to the station once we receive a 999 call, to the way that they
organise their fire kit in their fire stations.
DSFRS will share the best tips from each of our stations across the
service so that we can learn from the ideas and best practice that your
community firefighters have for improving their response times.
2013/14 Totnes Local Community Profile 18
www.dsfire.gov.uk
Data and intelligence led activity
Group Area Prevention and Protection profiles have been created by the Community
Risk Intelligence Team to illustrate the risks in each of the 7 Group Areas. These
profiles draw on a wide range of data sources, as shown below, including Fire
incident data, demographic information, as well as data from our partners, to provide
a framework for an intelligence led approach to community safety activity across
Devon & Somerset. These will be the basis for targeting our approach to community
safety work. They will be available to view, as they become available at:
http://www.dsfire.gov.uk/AboutUs/WhatWeDo/OurCorporatePlan/LocalCommunityPla
How this information can be used
This risk profile is designed to help intelligence led planning and delivery of
community safety activity. The document contains an assessment of the
domestic risks within a Group area and highlights those groups within the
community most at risk.
The figure below shows the risk profile supporting all phases of the Planning
and Delivery of Community Safety Activity.
Although we use this information to ascertain the groups in our communities that are more likely to have fires, we still encourage all members of
our communities to ensure that they are as safe as practicable. For more information please go to: www.dsfire.gov.uk.
www.dsfire.gov.uk
G32 – Students and other transient singles in multi-let houses
Mosaic Profiling Info – This Type is most likely to rent flats and divided houses from
private landlords. Few people have families living locally and their relationship with
their local communities is often transitory.
G33 – Transient singles, poorly supported by family and neighbours
Mosaic Profiling Info – This Type contains many poorly qualified, transient young
people living in poor quality accommodation close to the centres of seaside towns or
major service centres. Many are not in employment, education or training (NEETS).
Residents tend to have shallow roots in the community in which they live. Many have
serious social needs. For various reasons they are often reluctant for the state to
become involved in addressing them.
G34 – Students involved in college and university communities
Mosaic Profile Info – This group is characterised by halls of residence and other
institutional settings in which university students tend to live. Beside halls of residence,
this Type may include college and modern flats, purpose-built by private landlords to
cater for the needs of the student market. Whilst many residents will live in
accommodation which is provided by the university, a minority will rent from private
landlords. Tenants, especially foreign students, are likely to be poorly informed about
their legal rights and can easily be taken advantage of by unscrupulous landlords and
their agents. It cannot be assumed that fire and safety regulations will be complied
with.
M57 – Old people in flats subsisting on welfare payments
Mosaic Profile Info - This Type contains a mix of pensioners and young people living in
small flats in mid and high rise developments which they rent from local councils and
housing associations. Most of these residents have very low incomes and many of
them live in “hard to let” accommodation in large municipal estates. Community
development is often an important focus of activities of social services departments.
M58 – Less mobile older people requiring a degree of care
Mosaic Profiling Info - In this Type, it is common to find very elderly people living in
small private courts specially designed for their needs, as well as in sheltered
accommodation provided by the local authority or in nursing homes. Most of this
population is 75 years of age or older. Many of them have lost a partner, had a fall or
begun to suffer from a degenerative illness which now makes it difficult for them to
maintain the private homes and gardens, which many of them, until recently, retained
the ownership. The accommodation they are now in may take the form of a self
contained flat, in some cases supported by a warden, or a separate room in old
people's accommodation reliant on the services of a common kitchen.
M59 – People living in social accommodation designed for older people
Mosaic Profile Info - This Type consists mostly of very low income single pensioners
who live in small developments of flats, bungalows and terraced housing amidst more
extensive neighbourhoods of council housing. Some of their homes are purpose built
but without providing dedicated warden services. Others live in homes which are
unsuitable for occupation by families.
N60 – Tenants in social housing flats on estates at risk of serious social
problems
Mosaic Profiling Info - This Type contains large numbers of low income workers who
live in small flats and purpose built mid rise blocks which they rent from the local
council or other social landlords. These are homes for young single people and
childless co-habitees, single parents and young co-habiting partners, perhaps with a
young child.
N61 – Childless tenants in social housing flats
Mosaic Profiling Info - This Type contains people who mostly exist on low incomes and
who rent homes in small blocks of flats from the local council or from a housing
association. Residents are typically young single people, co-habitees or parents with
2013/14 Totnes Local Community Profile 20
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perhaps just one young child. They may have been offered a small flat by the council
or a local housing association which is not suitable for families with children or is
otherwise hard to let.
N63 – Multicultural tenants renting flats with modest social needs
Mosaic Profiling Info - This Type contains large numbers of people from minority ethnic
groups who rent their homes from local councils or housing associations. These homes
typically take the form of small flats in modern, low rise, purpose built developments.
Although these neighbourhoods tend to have high scores on indices of multiple
deprivation, they accommodate quite a broad mix of occupational groups as well as
ethnic origins.
N64 – Diverse homesharers renting small flats in densely populated areas
Mosaic Profiling Info - This Type contains substantial numbers of single people from
minority ethnic groups, some with small children. They rent small, purpose-built flats in
estates of high rise developments, normally from a council or housing association but
in some cases from private landlords. These neighbourhoods are ones of ethnic
diversity. Residents are typically in their 30s, 40s and 50s, although there are few
pensioners. Most of these developments take the form of small blocks of council flats
set in relatively small estates and in close proximity to much more mixed styles of
housing. A common feature of these neighbourhoods is that they accommodate people
who would find it extremely difficult to afford a place of their own in the open market. As
a result of housing pressures, many of these flats, though small, are occupied by more
people than they should be, with any spare rooms tending to be sublet to family
members or strangers.
N66 – Childless, low income tenants in high rise flats
Mosaic Profiling Info - This Type contains people who live in high rise blocks of socially
owned housing. Most are young, single people without children. This Type, as a result,
has become one which is now characterised by extreme levels of social deprivation. It
contains some of the highest concentrations of neighbourhoods reliant on the state and
which few commercial organisations want to promote their services to.
O69 – Vulnerable young parents needing substantial state support
Mosaic Profiling Info - This Type has a high concentration of young parents with pre-
school age children who have been given priority for social housing and live in some of
the least desirable council estates. Many of the country's most vulnerable young
children live in these neighbourhoods. Very few tenants have exercised their right-to-
buy.
Primary Fires
“Primary” fires include all fires in buildings, vehicles and outdoor structures or any fire involving casualties, rescues, or fires attended by five or more appliances. Secondary Fires “Secondary” fires are the majority of outdoor fires including grassland and refuse fires. They also include fires in derelict buildings. Chimney fires Chimney fires are any fire in an occupied building where the fire was confined within the chimney structure (and did not involve casualties or rescues or attendance by five or more appliances). False Alarms A false alarm is defined as an event in which the fire and rescue service believes they are called to a reportable fire and then find there is no such incident. Automatic Fire Alarms (AFA) This is a call initiated from and automatic fire alarm system where the Fire and Rescue Service attended but the actuation of the alarm was not the result of a fire. False Alarm Good Intent (FAGI) This is a call made in good faith where it was felt that the Fire and Rescue Service were needed to attend and emergency incident.
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Malicious False Alarm (MFA) This is a call made with the intention of getting the Fire and Rescue Service to attend when there was no emergency incident. Co-responding Co-responders are Fire Service personnel that, whilst on call, provide emergency medical assistance, in areas that have been identified as having a greater need for ambulance cover. The aim of a co-responder team is to preserve life until the arrival of the local ambulance service, and they have additional skills in order for them to undertake this role. Special Service Call (SSC) Any non –fire related incident requiring the attendance of the Fire and Rescue Service to render humanitarian service or to prevent/mitigate damage to property or the environment. Examples include attendance at road traffic collisions, chemical incidents, water rescue etc…. Road Traffic Collision (RTC) These are Special Service Calls and Incidents that mainly involve the collision of 1 or more motor vehicle, that require an attendance by the Fire and Rescue Service. They include incidents where our services were not required, where we provided a service (assisted) and where persons were extricated from vehicles.
How we calculated the Response Activity Class
In order to assess the response activity* each station is grouped as follows: RDS 1
pump, RDS 2 pump, WDS 1 pump, WDS 2 pump, WDS/RDS 2 pump, WDS/RDS 3
pump The mean average of 5 years incident data was then calculated for 1 pump RDS
& 1 pump WDS stations. To be classified as a Low Activity Station (LAS) the number of
incidents had to be a minimum of 25% below the mean average for that group. To be
classified as a High Activity Station the number of incidents had to be at least double
the LAS for that group. For 2 pump stations the calculation was based on a multiplier of
the above: e.g. 2 pump WDS double 1 pump WDS incidents. For 3 pump stations the
calculation was based on combining the classification of the relevant numbers of
WDS/RDS*Incidents not included, false alarms and co-responders.
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